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SOCIAL MEDIA: Girl kills self over Facebook harassment; 3 precautions that you should take on social media …

Girl kills self over Facebook harassment
3 precautions that you should take on social media
Bank officer’s marriage cancelled after ‘friend’ posts photos on FB
Facebook date turns bloody: Man shoots woman, then kills self
Columnist: Facebook users hand over their privacy
Faces of Facebook: View yourself among 1.2 billion Facebook users on visual timeline (and other visualisation tools)
Govt bans teacher-student bonding on social networks
Cyber trail helps nail thief who taunted victims on Facebook
No arrest for posts on social sites without senior cops’ nod, Supreme Court says

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Girl kills self over Facebook harassment    Timesofindia.indiatimes.com
Jun 26, 2014
KOLKATA: Cyber bullying has snuffed out yet another young life. A 17-year-old schoolgirl committed suicide on Tuesday night after one of her friends uploaded a morphed picture of her on a social networking site. …

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3 precautions that you should take on social media
Jun 23, 2014
I n 2010, Google CEO Eric Schmidt, in an interview with the Wall Street Journal, predicted that “every young person one day will be entitled automatically to change his or her name on reaching adulthood in order to disown youthful hijinks stored on their friends’ social media sites”. …

Bank officer’s marriage cancelled after ‘friend’ posts photos on FB    Thehindu.com
May 10, 2014
A bank officer’s marriage was cancelled at the last minute after her ‘friend’ posted her photos on the Facebook account of the bridegroom at Karkhana in the city on Friday. … 

Facebook date turns bloody: Man shoots woman, then kills self  Fayobserver.com
Apr 20, 2014
JABALPUR: A 22-year-old man from Uttar Pradesh’s Muzaffarnagar shot dead his virtual girlfriend here who he met on Facebook after finding out she was actually a married middle-aged woman and attempted to commit suicide. He later died in hospital. …

Columnist: Facebook users hand over their privacy   Fayobserver.com
February 16
Imagine a place in which residents publicize daily, sometimes hourly, the most intimate details of their lives: the status of their personal relationships, their political opinions, religious beliefs, vacation plans, job woes, physical ailments, financial problems, family squabbles and even their sobriety (or lack thereof). … 

Faces of Facebook: View yourself among 1.2 billion Facebook users on visual timeline (and other visualisation tools)  Dnaindia.com
Oct 1, 2013
Faces of Facebook is a new interactive tool developed by ‘creative’ technologist Natalia Rojas that uses Facebook’s API to display a chronological collage of 1.2 million profile photos
A new website showcases profile photos of Facebook users, 1.2 billion of them, in an interactive clickable collage. Visit the website, Faces of Facebook (www.thefacesoffacebook.com), and the first thing that shows up is a sea of black and white dots (like noise on analog TV known as static), each signifying a Facebook profile that pops up when your mouse hovers over it. …

Govt bans teacher-student bonding on social networks  Hindustantimes.com

September 07, 2013

To protect children from various forms of abuse, the Delhi government has drawn up elaborate guidelines for educational institutes. The guidelines say teachers must not have any relations with students on social networking sites.  …

Cyber trail helps nail thief who taunted victims on Facebook  Times of India

Aug 5, 2013

Suvabrata Sanyal, 25, was so chuffed with himself following a Rs 25-lakh heist he had pulled off in April, he sent Facebook friend requests to the elderly couple he had robbed.

That one online activity was enough for the police, who by then had hit a dead end in the probe, to pick up his cyber-trail and arrest him at his Kolkata house on Friday. …

No arrest for posts on social sites without senior cops’ nod, Supreme Court says 
May 16, 2013
NEW DELHI: The Supreme Court on Thursday said that no person should be arrested for posting objectionable comments on social networking sites without taking prior permission from senior police officials.
The apex court, which refused to pass an order for a blanket ban on the arrest of a person for making objectionable comments on websites, …
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CONSUMER FORUM: Gratuity rows fall under purview of consumer forums …

Gratuity rows fall under purview of consumer forums
Forum tells travel portal to refund Rs 90,000
Gulf Air asked to pay Rs 20 lakh to man who lost job
Airline told to pay Rs 3 lakh for boarding pass goof
Late delivery costs postal dept Rs 50k
Non-speaking order can’t sustain under law:Consumer Commission
Consumer forum penalises Dena Bank for failing to return loan documents
Consumer forum asks courier firm to pay Rs 42,500 for late delivery
Consumer fora can not entertain motor accident claims: NCDRC
Rs 4 lakh for failed sterilization
Shop fined Rs 50 lakh for charging Rs 75 extra on drink
Menstruating woman denied toilet, ‘inhuman’ railways fined
Bank’s clerical error shatters student’s UK dream
Axis Bank told to pay Dipika Rs. 5 lakh for faulty service
Hospital to Pay Rs 2L to Kin of Patient for Deficient Treatment
Record Rs 6cr payout for lift accident in Delhi
Consumer court can help in cooperative issues
Forum orders mobile company to pay Rs 5k to consumer over inflated bills
Sellotape in 7 biscuit packet costs Parle Rs 60,000
Bank penalized for staff’s cancelled cover
SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence
More …

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Gratuity rows fall under purview of consumer forums   Timesofindia.indiatimes.com
Jul 19, 2014
MUMBAI: A consumer forum has held that disputes relating to employee gratuity fall within its purview. …

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CGHS Circulars/Empanelled Hospitals/Package Rates
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Forum tells travel portal to refund Rs 90,000    Timesofindia.indiatimes.com
Jun 23, 2014
CHENNAI: Quashing the ‘erroneous’ order of a district forum, the State Consumer Disputes Redressal Commission directed online travel portal, MakeMyTrip to return Rs 90,000 to a senior citizen who had booked a Europe tour package. …

Gulf Air asked to pay Rs 20 lakh to man who lost job  Timesofindia.indiatimes.com
Jun 13, 2014
NEW DELHI: Six years after he lost a “well-paying job” in Doha because Gulf Air did not allow him to board their flight as they failed to understand his visa documents because they were in Arabic, a district consumer forum has asked the airline to pay a compensation of Rs 20 lakh to the man. …

Airline told to pay Rs 3 lakh for boarding pass goof  Timesofindia.indiatimes.com
Jun 11, 2014
CHENNAI: Four years after officials detained a woman passenger and confiscated her passport at Abu Dhabi airport, because Etihad Airways had entered a wrong name on her boarding pass, a consumer court here asked the UAE flag carrier to pay her compensation of Rs 3 lakh. …

Late delivery costs postal dept Rs 50k  Timesofindia.indiatimes.com
Jun 8, 2014
AHMEDABAD: The Gujarat State Consumer Dispute Redressal Commission has upheld the decision of a forum asking the postal department to pay Rs 50,000 to an ex-serviceman for late delivery of his application to the Western Railway Recruitment Cell. …

Non-speaking order can’t sustain under law:Consumer Commission  Business-standard.com
May 26, 2014
Delhi State Consumer Commission has set aside a district consumer forum’s order asking an insurance company to settle a claim in a car accident case, saying that it had not given any reason and “a non-speaking order” cannot sustain under the law. …

Consumer forum penalises Dena Bank for failing to return loan documents  Dnaindia..com
22 May 2014
The Central Mumbai district consumer redressal forum has penalised Dena Bank after the bank failed to hand over the consumer’s agreement documents even after the complainant repaid the loan amount. The forum directed the bank to hand over the documents and asked it to pay Rs 10,000 as compensation for the mental agony the complainant went through. The forum also asked the bank to pay an additional Rs 2,000 towards litigation cost. …

Consumer forum asks courier firm to pay Rs 42,500 for late delivery  Timesofindia.indiatimes.com
May 19, 2014
Papad, biscuits, potato chips and sweets these were the items Mala sent to her daughter in Tianjin, China, by courier. However, by the time her daughter her received the parcel of homemade delicacies, it was just a box of rotten food. …

Consumer fora can not entertain motor accident claims: NCDRC   Indiatvnews..com
18 May 2014
New Delhi: The National Consumer Disputes Redressal Commission has granted relief to Rajasthan State Road Transport Corporation (RSRTC) from paying Rs 65,000 to a complainant saying consumer fora do not have the jurisdiction to entertain claims arising out of motor vehicle accidents. …

Rs 4 lakh for failed sterilization  Timesofindia.indiatimes.com
May 6, 2014
AHMEDABAD: Inspired by the government slogan of ‘Hum Do, Hamare Do’, 40-year-old Madhu Solanki, a farm labourer, opted for family planning operation. …

Shop fined Rs 50 lakh for charging Rs 75 extra on drink  Timesofindia.indiatimes.com
May 5, 2014
CHENNAI: That October morning in 2009, a vendor at Chennai airport decided to make an extra Rs 75. Five years later, he may be poorer by Rs 50 lakh. …

Menstruating woman denied toilet, ‘inhuman’ railways fined  Timesofindia.indiatimes.com
May 4, 2014
MUMBAI: A consumer forum has held Western Railway guilty of deficiency in service for not providing free and accessible toilets for women commuters. The forum directed WR to pay Rs 25,000 in compensation to an advocate, who was humiliated and abused following her request to use the railway staff toilet at Dadar station after she started menstruating on a local train in 2007. …

Bank’s clerical error shatters student’s UK dream    Dnaindia.com
12 April 2014
Consumer forum imposes Rs.1 lakh fine on SBI for ruining catering student’s career …

Axis Bank told to pay Dipika Rs. 5 lakh for faulty service   Thehindu.com
March 24, 2014

A District Consumer Disputes Redressal Forum on Monday directed  Axis Bank to pay squash champion Dipika Pallikal a compensation of Rs. 5 lakh and costs of Rs.5,000 for deficiency in service.

Hospital to Pay Rs 2L to Kin of Patient for Deficient Treatment  Outlookindia.com
New Delhi | Feb 13, 2014
Government-run Ram Manohar Lohia (RML) Hospital and its two doctors have been directed by a consumer forum here to pay Rs two lakh as compensation to the son of a patient for deficiency in her treatment.
The South District Consumer Disputes Redressal Forum-II observed that the hospital and its two doctors – R K Modi and Gorpayle – failed to inform the woman’s family that she was in a serious condition when admitted and they also did not turn up in time to give medical aid when her situation worsened. …  

Record Rs 6cr payout for lift accident in Delhi   Timesofindia.indiatimes.com
Jan 28, 2014
MUMBAI: The Nation Consumer Disputes Redressal Commission directing a payout of a record Rs 5.90 crore compensation to the next of kin of a Delhi man who died in a lift mishap a decade ago has given a great boost to the cause of several consumers and lawyers fighting similar battles between the city’s consumer forums. …

Consumer court can help in cooperative issues   Indiancooperative.com
16 January 2014
Not many members of cooperative societies were aware that District Consumer Forum is a speedier and economical source of redressal of their grievances. These Fora provide speedy justice within a time bound period. The Act prescribes a period of 30 days for Opposite Party for filing a reply, with the leeway of one extension of 15 days. …  

Forum orders mobile company to pay Rs 5k to consumer over inflated bills   Mumbaimirror.com
Dec 4, 2013
The district consumer forum recently asked a mobile service provider to pay Rs 5,000 to a diamond merchant as compensation for slapping a Rs 58,000 mobile bill on him eight years ago.
Dharmesh Shah, a diamond merchant from Opera House was in for a rude shock when his trip in Belgium in 2006 turned out to be more expensive than he anticipated. …

Sellotape in 7 biscuit packet costs Parle Rs 60,000  Timesofindia.indiatimes.com
Nov 13, 2013
MUMBAI: Parle Products Pvt Ltd will have to pay Rs 60,000 as compensation to an Andheri man who found a piece of sellotape inside a Parle Monaco biscuit packet worth Rs 7. A district consumer forum took into consideration a report submitted by the Food and Drug Administration (FDA). …

Bank penalized for staff’s cancelled cover Timesofindia.indiatimes.com
Oct 28, 2013
MUMBAI: The National Consumer Disputes Redressal Commission has directed a bank to pay an insurance amount of Rs 5 lakh with a compensation of Rs 3.5 lakh to the widow of an employee killed in a bike accident in Vashi in 2006. …

SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence Timesofindia.indiatimes.com

Oct 24, 2013

NEW DELHI: The Supreme Court on Thursday awarded a whopping Rs 5.96 crore as compensation to be paid by Kolkata- based AMRI Hospital and three doctors to a US-based Indian-origin doctor for medical negligence which led to the death of his wife in 1998. …

Axis Bank told to pay customer over Rs 4.94 lakh  Timesofindia.indiatimes.com

Oct 6, 2013

PUNE: The State Consumer Disputes Redressal Commision has directed private sector Axis Bank to pay a Pune-based customer Rs 4.94 lakh for a cheque that was credited to another account. The commission has also directed the bank to pay the customer interest at the rate of 9% per year on the amount which would have been credited to his account if the cheque had realized on time according to procedure. …

Consumer forum imposes fine of 5k on chief post master for deficiency of service

Aug 25, 2013

KANPUR: The Consumer Protection Forum, KanpurNagar, on Friday ordered chief post master, Kanpur Nagar, to pay Rs 5,000 to complainant within 30 days of the order for deficiency of service.

Complainant Ashok Kumar Pandey had moved the Forum claiming that he lost an opportunity to land a job and earn his bread and butter owing to the deficiency of service. His application form for a job in Barrage Nirman Khand-II, irrigation department, Phoolbagh, was rejected due to delayed delivery. …

Illegal bills: DJB to compensate air force man  Hindustantimes.com

New Delhi, August 19, 2013

The apex consumer forum has directed Delhi Jal Board (DJB) to pay Rs. 30,000 compensation to Air Chief Marshal (retd) OP Mehra, a former governor of two states, for raising illegal water bills. …

Air India to pay 1.07 lakhs to passenger for cancelled flight  Ndtv.com

August 14, 2013

New Delhi: Air India’s unexplained cancellation of a flight to Dubai has led to the Delhi Consumer Commission ordering it to compensate the affected passenger Rs.1.07 lakh for not making alternate arrangements for 11 days.

Commission President Barkat Ali Zaidi and Member Salma Noor accepted the plea of Deepak Kumar Chaudhary, a Delhi resident employed in Abu Dhabi, that the airline’s failure to fly him to his destination cost him his 11 days’ wages.…

Mumbai college to refund pupils for false MBA course claim

Jul 27, 2013

MUMBAI: A consumer forum has penalized a college in Kandivli for duping 10 students by falsely claiming that its MBA course was recognized by Indira Gandhi National Open University (Ignou). …

Indian Railways to pay Rs. 2 lakh to doctor for luggage stolen in 1996  Hindustan Times

New Delhi, July 23, 2013

Indian Railways has been asked by the apex consumer commission to pay Rs. 2.01 lakh compensation to a lady doctor whose luggage was stolen while travelling by the UP Kushinagar Express in 1996.

The National Consumer Disputes Redressal Commission (NCDRC) held the Railways liable to compensate the woman for theft of her luggage, saying there was failure on the part of the ticket checker to ensure that no intruders entered the reserved coach she and her daughter were travelling in. …

Pune consumer forum asks builder to pay up  Dnaindia

Jul 22, 2013

Pune District Consumer Disputes Redressal Forum chief VP Utpat and member SM Kumbhar have directed city builder to pay Rs51,000 to a dental surgeon who complained that she was not allotted office space even after paying the booking amount.

The builders have been asked to pay the complainant a 10 per cent interest on the amount from April 2008 to date – within six weeks of the order – plus a compensation of Rs10,000 and Rs 2,000 suit charges. …

A suit-able penalty: consumer forum fines tailor for negligence Hindustan Times

17/7/2013

If you ever had your expensive clothes ruined by an indifferent tailor or the dry cleaner, this may come as good news.

The Mumbai Suburban District Consumer Forum has penalised a cloth shop whose in-house tailor spoilt the suit cloth purchased by a Navi Mumbai resident in September 2008 for his son’s wedding. …

Missed connecting flight? Airlines to bear the brunt  Times of India

Jul 14, 2013

MUMBAI: In a relief to fliers, the national consumer commission has held that it is the airline’s responsibility to schedule your itinerary in such a way that you don’t miss connecting flights on the same airline. The national commission directed Jet Airways to pay Rs 75,000 and refund the tickets’ cost to a senior citizen couple who missed their connecting flight from Mumbai to Hong Kong in 2010. …

Consumer forum asks ICICI to pay Rs 28 lakh  Indian Express

Jul 11 2013

Chandigarh: The UT States Consumer Disputes Redressal Forum directed the ICICI Bank Ltd to refund to two residents an amount of 26 lakh along with a compensation of Rs 2 lakh for mental agony and physical harassment and cost of litigation to the tune of Rs 25,000. …

Airtel, Sunil Mittal asked to pay Rs 1.5 lakh to subscriber  Economic Times

11 Jul, 2013

NEW DELHI: Bharti AirtelBSE 3.31 % and its promoter Sunil Mittal have been directed by a consumer forum here to pay Rs 1.5 lakh as compensation to a subscriber, who was not able to avail the free trips he was entitled to on buying connections of the telecom company. …

NCDRC bench fines Sahara Rs 50K for not keeping record  Hindu

June 27, 2013

Sahara India has been slapped with a fine of Rs 50,000 by the apex consumer commission for failing to put in place a proper accounting system to keep track of the money invested by people in one of its schemes.

“It is indeed a sad state of affairs where the petitioner was taking money for the scheme launched by them (Sahara) for the benefit of the customers and they failed to put in place a proper accounting system to support this scheme,” the National Consumer Disputes Redressal Commission (NCDRC) said. …

Consumer forum can use forensic examination to settle disputes  Business Standard

June 23, 2013

A consumer forum has to follow a summary procedure for the adjudication of complaints. But at times, the authenticity and credibility of the evidence is challenged as fabricated. In such a situation, sometimes, a consumer forum refuses to weigh a complaint on the grounds that it involves adjudication of complicated facts. It, instead, asks the parties to approach the regular civil court. This is incorrect. …

Forum orders builder to pay 80k to complainant  Times of India

Jun 22, 2013

MARGAO: The South Goa district consumer disputes redressal forum (CDRF) directed Master Builders to pay a sum of 80,000 to the buyer of a flat, who complained that the leaking roof had rendered the flat uninhabitable. …

Rs 1.15L relief for former Jawaharlal Nehru Technological University student  Times of India

Jun 22, 2013

HYDERABAD: A city-based consumer court has directed Jawaharlal Nehru Technological University (JNTU), Hyderabad, to pay Rs 1.15 lakh as compensation to a former B Tech student who lost an academic year due to the negligence of his college management and the university. …

Dentist makes airline pay for losing baggage

Jun 22, 2013

PANAJI: South Goa’s district consumer forum has ordered Deccan Aviation and Kingfisher Airlines to jointly cough up compensation to the tune of 89,010, after they lost the suitcase of a Margao-based lady dentist in 2008. …

Builder penalized for not delivering flat on time  Times of India

Jun 17, 2013

GURGAON: The State Consumer Redressal Commission, Haryana has penalized a Delhi-based builder for not delivering a flat to a Gurgaon resident.

Earlier, the complainant, MC Goel, had approached the District Consumer Disputes Redressal Forum (DCDRF), which had ordered the builder, GTM Builder and Promoters Private Limited, to pay Rs 20,000 as compensation for delaying possession of a flat. …

SBI credit card firm asked to pay Rs 12,000 for deficient service  DNA

Sunday, Jun 16, 2013

The complainant, Dr Sara Varughese, had alleged that the subsidiary firm of SBI had assured her the credit card issued to her would be free for lifetime, but when her card was renewed an annual fee was charged from her.

A consumer forum has directed SBI Card and Payment Services Ltd to pay Rs12,000 as compensation to a customer for putting her name in CIBIL’s defaulters list despite an assurance that the annual fees of her credit card would be free for lifetime. …

Consumer court orders Ahmedabad school to refund wrongfully held fees  Times of India

Jun 15, 2013

AHMEDABAD: An Ahmedabad-based school has been directed to refund the entire amount of Rs 50,000 charged as admission fees along with interest to a parent who had claimed the refund after withdrawing the admissions of both his sons on 10th May 2010 without them attending even a single session of the academic calendar.

According to the case filed with consumer disputes redressal forum (CDRF), Dharmesh Shah had paid admission fees for both his sons at Somlalit School. …

DDA to pay Rs 2L to flat applicant  TOI News

May 31, 2013

NEW DELHI: The negligence of the DDA that cost an applicant an opportunity to own a flat of his own has invited a penalty of Rs 2 lakh from the top consumer court.

The National Consumer Disputes Redressal Commission pulled up DDA for failure to send a demand letter to Vas Dev, a government employee living in Punjabi Bagh, thus, denying him an opportunity to deposit money for upgrading his flat from the middle income group (MIG) to the self financing scheme (SFS). …

India Post pay 1,000 Rs fine for delaying Speed Post letter  Onindia News

May 29, 2013

New Delhi, May 29: A Speed Post letter that crawled to its destination and cost an unemployed man the chance of a job has earned the postal department the wrath of India’s top consumer court, which pulled it up for deficiency in service and ordered payment of compensation.

The National Consumer Disputes Redressal Commission dismissed the pleas of head post master in Rajasthan’s Alwar town and post master of Jaipur’s Sitapura Industrial Area seeking a reduction in the Rs.20,000 penalty imposed on them and said: “We feel that Rs.20,000 can in no way compensate the respondent for the lost opportunity.” …

Consumer fora can initiate ‘contempt of court’ as well

May 27, 2013

Subject: Allahabad high court rules that consumer forums can also initiate contempt proceedings.

Backdrop: There are several rulings that consumer fora are not courts, but are quasi judicial tribunals for redressal of grievances. The Consumer Protection Act provides for its own hierarchy of appeals. Administrative control is exercised by the National Commission over the State Commissions, which in turn oversee the functioning of the District Forums under them. Because of this, it is believed that the Contempt of Courts Act is not applicable to the consumer fora. …

Bharti Infotel threatens customer, fined Rs 50,000 TOI News

May 24, 2013

NEW DELHI: Bharti Infotel has been directed by a consumer forum to pay Rs 50,000 as compensation to a customer for making threatening calls to pay internet bills which were raised despite his request for disconnection of the service.

The South West District Consumer Disputes Redressal Forum observed that the act of the telecom major amounted to not only deficiency in service but also unfair trade practice and for that the customer needs to be reasonably compensated. …

Ahmedabad-based doctor wins case against insurance company  TOI News

May 18, 2013

AHMEDABAD: Consumer Education & Research Society (CERS) recently came to the rescue of a harassed consumer when a lady doctor from Ahmedabad was denied reimbursement for an eye surgery by her insurance company.

As per the case details, Dr Diksha Sawant (name changed on request), a resident of Bopal area of the city, had purchased a health insurance policy from The Oriental Insurance about 20 years ago and it was renewed every year since then. …

Wronged under Right To Info? Just sue govt  HT News
May 17, 2013
The right to information (RTI) law can be used to sue the government for inadequate service if it can be proved in a consumer court that the delay in providing information caused loss.

This was the view of three different consumer courts who awarded compensation to right to information users for delay saying that the applicants were consumers of the government since they paid a fee and furnishing information within 30 days was, therefore, a service. …

Airtel to pay Rs 10,000 as compensation to customer

May 13, 2013

NEW DELHI: Bharti Airtel has been directed by a consumer forum here to pay Rs 10,000 to one of its customers as compensation for providing faulty internet connection.

The East District Consumer Disputes Redressal Forum said the telecom major had provided deficient service to its customer, a Delhi-based lawyer, as its internet connection was not fully operational. …

Consumer forum orders Vodafone to pay compensation to doctor  Business Line

Mumbai, May 11, 2013

Holding Vodafone India guilty of deficiency in service, Maharashtra State Consumer Disputes Redressal Forum has upheld a lower court order which asked the service provider to pay Rs.20,000 compensation and Rs 5,000 costs to a doctor for failing to stop unsolicited commercial communications.

“Vodafone had failed to discharge its obligation and acted with imperfection, shortcoming or inadequacy in the nature and manner of purpose, which is required to be maintained by it under the regulations,” observed S R Khanzode and Dhanraj Khamatkar in their order yesterday. …

Consumer court relief for credit card fraud victim

May 06, 2013

The Mumbai Suburban District Consumer Forum has held a nationalised bank guilty of deficiency in service for failing to verify if the signature of a customer matched that on the transaction slip before clearing payment towards a fraudulent credit card transaction. …

Consumer panel reverses order to pay Rs 15,000 to resident

May 3, 2013

RAIPUR: The Chhattisgarh State Consumer Dispute Redressal Commission (CSCDRC) has set aside the order of the Bilaspur district forum directing the Oriental Insurance Company to pay Rs 15000 to a resident whose insured vehicle was stolen. The forum had also directed the company to pay Rs 2000 towards mental harassment and cost of litigation to the complainant.

Rajkumari Agarwal stated in her complaint that her husband, Vinod Agarwal was the owner of hero Honda splendour motorcycle and had obtained comprehensive insurance from the Oriental Insurance Company for one year from September 2009- September 2010. …

State consumer court awards 6-month jail to Tata Motors MD

May 02, 2013

Failing to comply with its orders, the state consumer disputes redressal commission, Chandigarh, has awarded six months’ imprisonment to managing directors of Tata motors and Hind motors.

The orders came while disposing of the execution application filed by Manmohan Lal Sarin, a resident of Sector 4, Chandigarh. Irked over the “contumacious defiance”, the consumer commission awarded six months imprisonment to the managing director of Tata Motors Limited, Mumbai, Karl Slym, and managing director Hind Motors Ltd, Chandigarh, Ashish Mohan Gupta. …

Doctors in dock for giving anaesthesia, causing death

Apr 29, 2013

MUMBAI: Dubbing a doctor a “quack” for administering anaesthesia despite not being qualified to do so, the state consumer commission has observed that no doctor can do a specialized job if he or she does not have the necessary qualification. …

Can’t challenge consumer forum orders in HC: Supreme Court  Times of India

Apr 29, 2013

Subject: Consumer forum’s order cannot be challenged in a writ petition

Backdrop: The Consumer Protection Act offers a three-tier redressal mechanism for resolution of consumer disputes. The Act provides a comparatively simpler, inexpensive and speedy mechanism for settlement of consumer grievances. If a party is not happy with an order, it can file an appeal before the next level tribunal, constituted under the Act.

Sometimes certain manufacturers, traders and service providers try to bypass the statutory channel of appeals. …

Delhi hospital asked to pay Rs. 60,000 for medical negligence  Ndtv.com

April 25, 2013

New Delhi: A city-based hospital has been directed by consumer forum to pay Rs. 60,000 as compensation to an accident victim, for taking X-ray of his uninjured leg and recommending that neither of his legs required any treatment.

The New Delhi District Consumer Disputes Redressal Forum held Jaipur Golden Hospital guilty of medical negligence and expressed displeasure over the hospital’s “attitude” of describing the incident as a “clerical mistake”. …

Bank bounces cheque, told to pay customer Rs 10k

Apr 22, 2013

BANGALORE: The KG Road branch of Vijaya Bank was ordered to pay Rs 10,000 as compensation and Rs 1,000 as litigation cost to an SB account holder for bouncing a cheque issued by the latter to another party, despite the amount being available in his account.

The order was passed by Bangalore IV Additional District Consumer Disputes Redressal Forum, Bangalore Urban district, on April 12, based on a complaint from a senior citizen and veterinary (wildlife) consultant, Dr NK Rai, 71, against the bank. …

Forum directs builder to pay Rs 1.30L as damages

Apr 16, 2013

MARGAO: The South Goa consumer disputes redressal forum (SGCDRF) has, in an order passed recently, directed Narendra Kerkar, a builder, to pay compensation of 1.30 lakh to Satyawati Usgaonkar from Margao, towards compensation for not giving possession of the flat booked by Usgaonkar.

According to the complaint, Usgaonkar booked a flat admeasuring 76 sq m on the second floor of the building constructed by Kerkar at Fatorda for a total consideration of 6 lakh. …

Errant builder told to pay over Rs.50 lakh to flat applicant  HT News

April 09, 2013

Delhi Consumer Disputes Redressal Commission member Salma Noor and Member (Judicial) V.K. Gupta held R.S. Builtwell and its director guilty of deficiency in service and gave them time till April 30 to refund the entire cost of the 1,248.05 sq.ft. flat, with interest, and compensation to complainant Arun Patwal, a resident of Janakpuri in west Delhi. …

Forum tells medical centre told to pay R5 lakh for death due to negligence  HT

April 03, 2013

The district consumer disputes redressal forum has asked local Vardaan Medical Centre to pay Rs. 5 lakh penalty to a Hoshiarpur family for the death of a woman allegedly due to negligence in performing a fibroid surgery. Balwinder Singh, a resident of Manjhpur village, Hoshiarpur, husband of deceased Davinder Kaur, her father-in-law Swaran Singh and mother-in-law Nirmal Kaur had lodged a complaint under Section 12 of the Consumer Protection Act on July 10, 2008, against Vardaan Medical Centre surgeon Dr Lakhwinder Singh, gynaecologist Dr Sonia Kamboj, owner Dr Vareesh Kumar and anaesthetist Dr Monika Goel. …

Report medical negligence cases to consumer court: Dr R Ramnarayan

Apr 02, 2013

A young woman and mother of two, Shailaja has been reduced to a completely vegetative state reportedly because of an anaesthesia overdose she underwent while in for a surgery. Today, she cannot eat, speak or move. She is completely immobile, all because her family say an overdose of anaesthesia. What should happen in such cases of medical negligence? Dr R Ramnarayan, a top neurosurgeon who has offered his help to Shailaja joined IBNLive readers for an interaction on the issue. …

Insect in edible oil bottle, Rs 1L for man 7 years later

Mar 23, 2013

MUMBAI: The South Mumbai District Consumer Disputes Redressal Forum has directed an edible oil manufacturing company and a store to pay Rs 1.05 lakh compensation to a south Mumbai man who found a fly in a 500ml bottle he purchased for Rs 28.80 in 2005.

The forum said: “All the parties involved were responsible for supplying the contaminated edible oil manufactured and sold to the complainant and caused him financial loss and mental agony.” …

Builder asked to pay Rs 2cr for failure to hand over homes TOI News

Mar 17, 2013

MUMBAI: In one of the highest payouts in a consumer complaint in recent months, the Maharashtra State Consumer Disputes Redressal Commission has ordered a builder to pay a total of Rs 1.97 crore in compensation to 82 complaints, after they never received possession of residential premises booked in Thane in 1997. …

Insurance firm asked to pay fine for denying mediclaim  TOI News

Mar 16, 2013

LUCKNOW: The district consumer disputes redressal forum has come to the rescue of a woman who was denied mediclaim by an insurance company. The forum has ordered the company to pay more than Rs 1.5 lakh as compensation to the complainant. …

Bank ordered to pay Rs 15k for debiting Rs 30k  TOI News

Mar 15, 2013

MUMBAI: The state consumer disputes redressal commission, while upholding a district forum order, directed HDFC Bank’s credit card division to pay Rs 15,000 compensation to a woman, after it debited Rs 30,681 from her account to pay her credit card dues.

The panel held that on the basis of evidence placed on record, it was proved that the woman, Radha Agwekar, did not give the bank her consent to exercise any such authority. …

Forum fines tour operator Rs. 2L for overcharging Sion resident  HT News

Mumbai, March 15, 2013

In a ruling that will be welcomed by package-tour travellers, the South Mumbai District Consumer Forum fined a tour operator Rs. 2 lakh for charging a Sion resident Rs. 8 extra per euro, and then threatening to cancel his Europe tour mid-way if he did not cough up an additional sum.

Naren Sanghvi had booked a tour in June 2010 for himself and his wife by paying Rs. 3.4 lakh. He was billed at the rate of Rs. 63 per euro, while the prevailing rate at the time was Rs.55. …

Compensation for loss of vision during cataract surgery

Mar 15, 2013

AHMEDABAD: A consumer court in Vadodara has asked a charitable trust to pay Rs 2 lakh towards damages to those who had lost their eyes due to doctors’ negligence during cataract surgery in 2009. …

Doctor ordered to pay Rs 2 lakh as damages to patient HT News

Mar 12, 2013

KANPUR: District consumer protection forum on Monday directed a child specialist, Dr RC Gupta, to pay Rs 2 lakh to complainant Prince, son of Santosh Kumar, within 30 days.

The complainant had sought a sum of Rs 19 lakh as damages caused by the wrong treatment given by Dr Gupta. …

UPSIDC ordered to give possession of plots

Mar 3, 2013

KANPUR: The consumer protection forum, Kanpur Nagar on Saturday directed Uttar Pradesh State Industrial Development Corporation (UPSIDC ) to execute the lease deed of allotted plot numbers G-16 & G-17 (area 900 sq metres) in favour of the petitioner and give possession to the complainant within 30 days of the order. …

Consumer Court asks builder to refund Rs. 4 lakh

Feb 28, 2013

The Gurgaon district consumer forum on Tuesday ordered a city-based real estate developer to refund the full amount to the complainant for not delivering the plot as per the time frame fixed. The complainant is yet to get the plot.

Satish Sharma, the complainant and a resident of Friend’s Colony, Gurgaon, filed a case in the district consumer forum claiming that he had paid the developer more than Rs. 4 lakh in March 2009 for a developed plot in Kothputli, Rajasthan. …

IRCTC fined Rs 10 lakh for selling soft drinks above maximum retail price Times of India

Feb 27, 2013

NEW DELHI: Indian Railway Catering and Tourism Corporation (IRCTC) has been slapped with a fine of Rs 10 lakh by a consumer forum here for selling soft drinks above the maximum retail price (MRP) to two customers.

The New Delhi District Consumer Disputes Redressal Forum imposed “punitive compensation” of Rs 5 lakh each in two separate cases against IRCTC, a subsidiary of Indian Railways, and said being a government corporation, “it is not expected to be deficient in such matters and cannot come down to level of private dealers”. …

Doctors left mop in patient’s belly

Feb 20, 2013

AHMEDABAD: Two doctors forgot a napkin-size mop inside a patient’s stomach during surgery. Five years later, a consumer court has asked them to pay compensation money to the victim’s family.

A Consumer Dispute Redressal Forum, Ahmedabad (additional) has ordered Dr Manubhai Pipalia and Dr Chintan Patel to pay Rs 2.1 lakh to widow and two minor kids of Tribhuvan Chauhan, who passed away in December 2009 due to illness. …

Indian Railways Catering and Tourism Corporation fined Rs 5 lakh for overcharging Times of India

Feb 18, 2013

NEW DELHI: Indian Railways Catering and Tourism Corporation (IRCTC) was told to pay Rs 5,10,000 for overcharging a consumer by Rs 3. Consumer Dispute Redressal Forum took note of the “unfair and restrictive” practice of overcharging passengers and justified high penalty keeping in view “the gravity and scale of gain by overcharging in 24×7 railways operation all over India”. …

District consumer forum orders HSBC Bank to pay Rs 25,000 for deficiency in service

18/02/2013

The consumer forum directed the bank to issue a no-dues certificate to Delhi-resident Vinay Chola and to reconsider a fresh card for him. The forum also awarded him compensation of Rs25,000 towards litigation charges and harassment caused to him

The New Delhi District Consumer Disputes Redressal Forum has ordered Hongkong and Shanghai Banking Corporation (HSBC) to pay Rs25,000 as compensation to one of its former credit card holders for not getting his name removed from a defaulters list even after he cleared all his dues….

Lady falls from chair at SBI, gets Rs 50,500 as damages Times of India

Feb 17, 2013

PANAJI: The Goa state consumer disputes redressal commission has directed the State Bank of India, Margao branch, to pay Rs 50,500 as compensation to an elderly woman who fell down and fractured her hand while sitting on a swiveling chair at the bank….

MTNL has been directed by a consumer forum here to pay Rs15,000 as compensation to an advocate

Feb 12, 2013

NEW DELHI: State-owned telecom firm MTNL has been directedby a consumer forum here to pay Rs 15,000 as compensation to an advocate whoseapplication for shifting of his landline phones was “arbitrarily”rejected bythe service provider on account of non-availability of cable….

BA to pay Rs. 1 lakh for baggage loss

New Delhi, February 10, 2013

British Airways has been directed by a consumer forum to pay Rs. 1 lakh to a passenger for the loss of his baggage when he had travelled to London from New Delhi in 2008. The New Delhi District Consumer Disputes Redressal Forum directed payment of the amount to Ramesh C Bhargava, saying the deficiency was admitted by the airline, and therefore the complainant should be compensated….

Surgeon to pay for ‘incomplete’ prescription

Jan 29, 2013

MUMBAI: The country’s top consumer commission has held a Delhi doctor guilty of “limited medical negligence” for verbally advising, instead of prescribing in writing, the use of eye drops to a patient who lost his vision following its prolonged application.

The National Consumer Disputes Redressal Commission on January 16 upheld an order of the Delhi consumer commission that directed Dr Vivek Pal to pay the patient, Delhi-based Devinder Singh Gupta, compensation of Rs 50,000….

Provide flat or pay Rs 30 lakh, consumer forum tells DDA

Jan 22, 2013

NEW DELHI: The Delhi Development Authority (DDA) has been directed by a state consumer commission here to provide a flat to one of its allottees or pay him Rs 30 lakh for selling the unit allotted to him to someone else.

The Delhi State Consumer Commission said the confirmation amount demanded by the DDA from the allottee was “false and fictitious” as the demand related to a flat which was “non-existent”.

“The question of complainant not complying with demand does not, therefore, arise. There has been default in the performance of the contract by respondent (DDA) and they are therefore liable to pay (back) the amount received…and to provide another flat to him or pay him compensation….

Insurer, transport company told to pay Rs 41 lakh to accident victim’s kin

Jan 13, 2013

THANE: The Motor Accident Claims Tribunal (MACT) here directed an insurance company and a private transport agency to jointly pay Rs 41 lakh compensation to a widow who lost her husband and here close relatives in a road accident on the Pune-Bangalore highway in November 2003.

The judgement issued by district judge NB Dhayatadak recently has far-reaching implications considering that scores of innocent people who are victims of rash driving or road rage by other motorists can now claim compensation for the irreparable damage to them and their families….

Retired man wins interest on deposit

Jan 8, 2013

AHMEDABAD: When a retired man deposits money in a government institution for a certain period, and on maturity, instead of having the principal returned with interest, he’s asked to return the interest paid, he faces a crisis.

Dinesh Parikh was in exactly this situation, but won his money back with help from a consumer protection agency. Consumer Education & Research Society (CERS) helped Parikh fight and win back the amount along with interest, through an order from a consumer forum….

Forceps in belly killed woman, son gets Rs 15 lakh

Jan 7, 2013

NEW DELHI: In September 2010, a 46-year-old woman died after the doctors treating her forgot to remove sponge forceps during the gallbladder operation. Expressing that the amount of compensation “is too low for a human life” and that “it cannot compensate the vacuum created by the death of the mother of the complainant”, a district forum has asked Kamaal Nursing Home and Hospital to pay the complainant Rs 15,00,000.

Stating that it’s “deeply hurt the way the doctors had performed the operation”, Consumer Disputes Redressal Forum (Northeast district) said the complainant not only lost his mother but also spent a hefty amount for the treatment at two hospitals…

Bank panel fined for holding sum

Jan 7, 2013

CHANDIGARH: Withholding the maturity amount along with interest, even after completion of stipulated time period, has proved dear for the State Bank of India Staff Association (SBISA) as consumer disputes redressal forum has held it guilty of being deficient in services.

Besides, the forum has also imposed a fine on SBISA. Gurpreet Kaur, a resident of Mohali, had moved the forum against SBISA and its secretary. “I had deposited Rs 1,62,000 by way of three FDRs (fixed deposit receipt) with the SBISA, Chandigarh, through its secretary Varinder Thakur….

Moolchand Hospital fined for botching up surgery

New Delhi, January 07, 2013

The Delhi State Consumer Redressal Commission has ordered Moolchand Hospital to pay a compensation of Rs.10 lakh to a woman for botching up a surgery intended to cure spinal tuberculosis 13 years ago. The incident left her permanently crippled.

“The complainant has amply established the case of deficiency in service and medical negligence on the part of Moolchand Hospital which made her handicapped for life,” said a bench of justice Barkat Ali Zaidi (president of the commission) and member V K Gupta.

“We can visualise the anxiety of the complainant and her husband thinking about their future and of their child on account of the physical handicap she suffered…

Consumer court awards man Rs 9.44 lakh after bank fraud

Jan 6, 2013

MUMBAI: Upholding a district forum order, the Maharashtra State Consumer Disputes Redressal Commission ordered Citibank to pay Rs 9.44 lakh to a man, after Rs 6 lakh was fraudulently withdrawn from his account with an ATM card which he did not even possess.

Marine Drive resident Ratilal Israni had a savings account with the bank. In December 2006, when he received his monthly statement from the bank, he noticed that between November 22, 2006 and December 5, 2006, Rs 6 lakh was shown as withdrawn using an ATM card. Israni contended that he never had an ATM card relating to his saving bank account….

HDFC held guilty of unfair trade practice, to pay Rs. 15K

December 30, 2012

HDFC Bank has been directed by a consumer forum here to pay Rs. 15,000 to one of its customers for showing her credit card dues as unpaid despite her having paid and settled it.

Relying on the bank statements and other documents submitted by woman customer Anita Singh, South West District Consumer Disputes Redressal Forum said the total amount stood paid off and held the bank guilty of indulging in unfair trade practice.

“In view of documentary evidence placed on record by the parties, we feel satisfied that the grievance as expressed by complainant in her complaint is justified and her allegations of deficiency-in-service stand fully established against the opposite parties (HDFC Bank employees)….

Refund interest amount to resident, HC tells HUDA

Dec 26, 2012

The Punjab and Haryana high court has come to rescue of a Gurgaon resident, who challenged the HUDA’s decision to charge interest for the plot which had not been allocated.

The court has recently ordered the authorities (HUDA) to refund the amount, which has been deposited by the petitioner towards interest, since he has not got physical possession of the plot….

Builder asked to pay couple Rs. 2 lakh for violating flat sale agreement

Mumbai, December 06, 2012

The Maharashtra State Consumer Commission last week directed a developer to pay compensation of Rs. 2 lakh to a Thane-based couple for cancelling their booking of a flat after the couple refused to pay Rs. 1,000 per square feet more than the booking rate. “This is the best example of how the common man is exploited by builders,” the bench of presiding member SR Khanzode and member Dhanraj Khamatkar said while holding Nirmal Lifestyle Private Limited guilty of deficiency in service and of adopting unfair trade practice.

Dharmesh Jain, chairman and managing director of Nirmal Lifestyle declined to comment, but said they have decided to challenge the order before the National Consumer Commission….

Airline penalised for serving non-veg

Chandigarh, October 19, 2012

aeroplane Etihad Airways Head Office, New Delhi, has been penalised by the District Consumer Disputes Redressal Forum for serving non-vegetarian food to a vegetarian person.

The court has directed the airways to pay Rs. 50,000 to complainant Ramandeep Kaur, a resident of Hoshiarpur, for causing her mental agony, tension and trauma by serving her non-vegetarian food. The airways had also been directed to pay litigation cost of Rs. 15,000 to her.

In her complaint, Ramandeep stated that she had booked airline tickets through American Travel and Tours Private Limited for onward and return journey from New Delhi to Sydney. The flight departed on November 24, 2011, from New Delhi to its first destination Abu Dhabi and seat number 21-A was allotted to her. After her stay in Abu Dhabi, the plane was changed for the rest of journey to Sydney and she was allotted seat number 38-K in Travellers that flight. Read more.

Citi Bank official to pay Rs. 15L for leak of account details

New Delhi, October 08, 2012

A Citi Bank branch manager in New Delhi has been ordered by the Delhi State Consumer Commission to pay Rs. 15 lakh as compensation to a credit card holder for leaking his account details to a third party. The State Consumer Commission awarded the damages saying the supply of credit card statement details of the card holder to a third party is a “violation of confidential relationship” between the bank and its customer and “betrayal of trust.”

“It appears that in the case, the copies of account of the complainant were produced before the civil court. Such accounts are universally treated as confidential account and are not supposed to be supplied to any one without prior approval of the account holder…”. Read more.

Builder asked to pay consumer Rs. 87.3 lakh

Mumbai, October 07, 2012

The Maharashtra state consumer commission has directed a builder to pay Rs. 87.3 lakh to a Vile Parle family for failing to handover a ready flat of 625-sq-ft carpet area as booked by the family in 2003. The state commission held that Gharonda Construction Private Limited was guilty of deficiency in service and of adopting unfair trade practice for failing to handover a ready flat to Samta Wadi-resident Harshvadan Vyas and his family members despite receiving Rs. 31.5 lakh towards consideration of the flat in Yogi Smruti on Park Road in Vile Parle.

In 2003, Vyas and his family members had booked the flat and had paid a total amount of Rs. 31.5 lakh to the builder. The builder had agreed to handover possession of the ready flat by May 2004. Read more.

16 yrs later, airline fined for cargo delay

New Delhi, October 07, 2012

Sixteen years after Kuwait Airways failed to deliver a handicraft consignment of Rajasthan Art Emporium on time, the national consumer panel has ordered the international airline to pay over Rs. 25 lakh to the emporium. Terming it “negligence”, the National Consumer Disputes Redressal Commission (NCDRC) directed Kuwait Airways to pay Rs. 20 lakh as compensation and an additional Rs. 5 lakh towards harassment, mental agony and cost of litigation.

“…facts and circumstances clearly establish negligence, inaction and passivity on the part of the opposite party No 1 (Kuwait Airways),” an NCDRC bench, headed by Justice JM Malik said. Read more.

Buyer to be refunded R9.68L charge for ‘defaulting’

Mumbai, September 22, 2012

The consumer forum has directed a builder to refund a flat buyer Rs9.68 lakh charged as penal interest for defaulting on payment for his flats. The Maharashtra State Consumer Disputes Redressal Commission has also directed Runwal Developers Private Limited to pay Dinesh Hegde (the complainant) interest at the rate of 9% per annum on the amount and Rs.25,000 towards litigation costs.

Hegde had booked two flats in a project at Kurla, proposed by Runwal Developers. The developer and Hegde executed the sale agreement in May 2005.

The developer was to hand over ready flats to Hegde by October 2006, but construction got delayed and the building was completed only by April 2008. Read more.

Builders of botched projects cannot withhold refunds

Mumbai, June 17, 2012

The builder cannot withhold money of a flat purchaser when the construction is unlikely to finish or is unauthorised, the district consumer forum held while finding the developer guilty of deficiency of services. The forum has asked the builder to return the money with interest.

The forum was hearing a complaint filed by a Chembur couple – Bharat Jani and his wife Vilas. In the complaint filed in 2006, they alleged that the Tilak Nagar Sahyog Cooperative housing society was allotted a plot in Chembur on lease of 99 years. The society was to develop the plot through a builder for residential purposes. Accordingly, the society entered in to an agreement with the builder, Mahalaxmi Bindu Developers, to construct a three-storied building. Read more.

Cargo firm to pay for goods damage

June 06, 2012

The National Consumer Disputes Redressal Commission has ordered a prominent cargo carrier to pay a compensation of Rs. 63,000 to a Jaipur resident for damage caused to his household goods while it was being transported by air to Mumbai.

“The petitioner, as a cargo carrier, was obliged to take proper care and ensure that no damage was caused to the consignment,” a bench of Justice RC Jain and Justice SK Naik said, dismissing an appeal filed by M/S Gati Limited against the order of the Rajasthan State Consumer Disputes Redressal Commission. Read more.

Bad construction: You can now move consumer court

May 21, 2012

Does the roof of the dream flat you just bought leak or are its walls already developing cracks? You can now sue the builder under the Consumer Protection Act.

The Supreme Court (SC) has said a private developer selling a flat to a consumer can be defined as a service and thus falls under the Act. Advocates say that now flat owners can get speedier justice through consumer courts, instead of approaching a cooperative court or high court.

While hearing a petition filed by a construction company, a division bench of justice TS Thakur and justice Gyan Sudha Misra after going through its earlier judgements of the apex court held that “if a builder of a house uses substandard material for construction or makes false or misleading representations about the condition of the house, then it is denial of a facility or benefit of which a consumer is entitled to claim value under the Act.” Read more.

Builders must pay for delay in possession

New Delhi, August 28, 2010 – HT News

In recent months, I have received a large number of highly distressing mails from consumers on the harassment that they are facing at the hands of builders. In most of these cases, the consumers are senior citizens who have sunk in a large chunk of their savings and are unable to get back their money or the promised flat.

In one particular case, for example, where the builder has not given possession even three years after the promised date, the consumer is being offered a refund of only 50 per cent of the money paid by him on a ‘take it or leave it’ basis. In another case, the builder not only delayed handing over possession, but insisted on the consumer signing on a back-dated possession letter. He was even threatened that if he refused to sign on the dotted line, he would not get possession at all.

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RAILWAYS: A train journey and two names to remember …

A train journey and two names to remember
Railways to pay for rogue elements, wrong tickets
No Change in Refund Rules Pertaining to Cancellation of Confirmed Train Tickets
E-Wallet Scheme Launched by IRCTC

IRCTC launches online booking of retiring rooms
Delhi cops bust railway online booking scam
Train catering charges hiked by up to Rs. 50
IRCTC launches Windows Phone app for e-ticketing
Ticketing Through Non-Internet Based Mobile Phones
Formation of National Capital Region Transport Corporation Limited (NCRTC)
Railways launches ticketing through SMS
Railways tightens ticket refund rules
Railways to Launch Ticket Booking through Non-Internet based Mobile Phones from July 1
Railways to cancel e-tickets booked by agents between 8am to 12 noon

Advance Reservation Period for Booking Reserved Train Tickets Reduced to 60 Days
Separate Reservation Counters for Women and Physically Challenged
Revision of Tatkal Charges for Train Journeys to be from 1st April 2013 onwards

Revised Clerkage Charges and Cancellation Charges for Train Journeys from April 1
Reservation Fee and Supplementary Charge for Superfast Trains and Withdrawal of Enhanced Reservation Fee from 1st April 2013
Relief for ID proof in sleeper class
Pay in multiples of Rs.5 for your train ticket
Train Running Information Facility Expanded to Cover All Trains
Levy of Service Tax on Railway Passengers Travelling in AC Classes/First Class from October 1
IRCTC to launch deposit scheme for faster bookings
New Norms for Tatkal Reservation
New Tatkal rules from today: Sales start at 10 am
10 जुलाई, 2012 से तत्‍काल टिकट की बुकिंग का नया समय

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A train journey and two names to remember  Thehindu.com
June 01, 2014
Of two co-travellers who surprised the writer with their graciousness, 24 years ago.
It was the summer of 1990. As Indian Railway (Traffic) Service probationers, my friend and I travelled by train from Lucknow to Delhi. Two MPs were also travelling in the same bogie. …

You may like to click on any of the following links:-
* Latest DOPT/CVC/RTI/MOF/CGHS/DPE/RBI/IRDA Orders/Notifications/Circulars; News 
* Vigilance Clearance 
* Right to Information (RTI) – Rules/ Notifications/Circulars/Guidelines (Subject-Wise) & CIC Orders/Decisions 
* Decisions of Central Information Commission – Section-Wise and Subject-Wise 
* CGHS Circulars/Empanelled Hospitals/Package Rates
* Lists of Scheduled Castes, Scheduled Tribes and Other Backward Classes

Mobile and Desktop APP on Windows 8.0 for National Train Enquiry System (NTES) Commenced
April 23,2014
A new mobile app and desktop app on Windows 8 platform for train enquiry as an enhancement to National Train Enquiry System (NTES) has been developed by Centre for Railway Information Systems (CRIS), the IT wing of Indian Railways in consultation with and support from Microsoft. NTES is the backend system which provides information to the public about train running on near real time basis through various interfaces like nationwide unique rail enquiry number 139, website (www.trainenquiry.com), mobile interfaces, Touch Screens, face to face enquiry and Display Boards at stations. The NTES app is now available for download and public use from today onwards i.e. 23rd April 2014. As the first step the App has been started for Windows 8.0 and subsequently the app will be developed for other mobile platforms.
A new interface of NTES website along with Mobile version was launched in September 2013 earlier which received wide appreciation by the travelling public and has been quite useful in meeting the requirements of passengers.
A strong need was felt for launching the mobile app with richer user interface keeping in view the current technology trends and which can be downloaded on the device and comfortably made use for train running related enquiries.
·  To download the app, go to windows store and search for NTES app. App will be listed. Select NTES app and click to install.
·   Link  also has been provided on NTES website (www.trainenquiry.com andenquiry.indianrail.gov.in) to download the app.
The current Mobile application has the following main features:-
“Spot your train” – This query offers information about a train. Current running status, expected time of arrival/expected time of departure (ETA/ETD) at the queried station can be easily known through this query.
“Live Station” – This query has been given to replicate the display boards at station. One can see the trains expected to arrive/depart at any station in next 2 or 4 hours.
“Train Schedule”-This provides complete schedule of a train with all public stoppages enroute and schedule arrival/departure at the station, distance and day count.
“Trains between Stations” – One can find out the list of all types of trains available between any two stations over Indian Railways.
“Cancelled Trains”  - This query displays all trains marked as cancelled on Indian Railways. The option displays trains which are cancelled through entire route as well as trains which are cancelled on partial route.
“Rescheduled Trains” -This query displays all trains marked as rescheduled on Indian Railways. The option displays trains’ rescheduled timings.
“Diverted Trains” – This query displays all trains marked as diverted on Indian Railways.
CRIS, has constantly been involved in taking new initiatives and developing various applications for Railway users and interfaces for general public to provide quality information about train running and other services with enhanced user experiences. Member Traffic, Railway Board, Shri D.P.Pandey while reviewing the IT projects with MD/CRIS and other officers of Railway Board and CRIS on 22nd April, 2014 appreciated the Mobile app developed by CRIS and expressed his hope that the app will be well received by mobile users and will certainly add great value to the services.
(Courtesy: pib press release)

Railways to pay for rogue elements, wrong tickets Thehindu.com
April 22, 2014
Failure in preventing unauthorised entry in reserved train compartments and issuing wrongly-dated tickets has once again landed the Railways in trouble and it would be coughing up more money as compensation to harassed passengers.
The Ministry of Railways has been directed by the New Delhi Consumer Disputes Redressal Forum to pay Rs.75,000 in compensation to …

You may like to click on any of the following links:-
* Latest DOPT/CVC/RTI/MOF/CGHS/DPE/RBI/IRDA Orders/Notifications/Circulars; News 
* Vigilance Clearance 
* Right to Information (RTI) – Rules/ Notifications/Circulars/Guidelines (Subject-Wise) & CIC Orders/Decisions 
* Decisions of Central Information Commission – Section-Wise and Subject-Wise 
* CGHS Circulars/Empanelled Hospitals/Package Rates
* Lists of Scheduled Castes, Scheduled Tribes and Other Backward Classes

No Change in Refund Rules Pertaining to Cancellation of Confirmed Train Tickets
New Delhi, Feb 24, 2014
A section of media have published news regarding changes in the Railway Refund Rules. In this regard, the Ministry of Railways  clarifies that there has been no change in the Refund Rules which have been notified in June 2013 and have been brought into force with effect from 1st July, 2013. According to the notified refund rules, passengers on a confirmed ticket can avail refund upto 50% of the fare provided the ticket is cancelled within 2 hours of the departure of the train.
For the purpose of clarification, the refund rules relating to cancellation of unused confirmed reserved tickets are summarized here below:-
i.            if the ticket is presented for cancellation more than forty eight hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charge shall be deducted at the flat rate of rupees one hundred and twenty for air-conditioned first class/executive class, rupees one hundred for air-conditioned-II tier/first class, rupees ninety for air-conditioned III-tier/ 3 economy/air-conditioned chair car, rupees sixty for sleeper class and rupees thirty for second class.
ii.            if the ticket is presented for cancellation between forty eight hours and upto six hours before the scheduled departure of the train, cancellation charge shall be twenty five per cent of the fare subject to a minimum of the cancellation charge.
iii.         if the ticket is presented for cancellation within six hours before departure and upto two hours after the actual departure of the train, the cancellation charge shall be fifty per cent of the fare subject to a minimum of the cancellation charge.
iv.        No refund shall be granted on the reserved ticket if it is surrendered for cancellation after two hours of the actual departure of the train.
Passengers may continue to avail refund of confirmed tickets under the above rules as there is no change in the Refund Rules.
Again the refund rules relating to cancellation of Unused waitlisted or RAC tickets are summarized here below:-
If a Waitlisted/RAC ticket is presented for cancellation, refund of fare shall be admissible after deducting the clerkage as per following:-
a.   The ticket is presented for cancellation up to three hours after the actual departure of the train irrespective of the distance.
b.   The passenger may get the tickets cancelled from any PRS counters or the designated current counters.
c.    No refund of fare shall be granted on RAC ticket /Waitlisted ticket after three hours of the actual departure of the train.
d.    In case no current counters are available at journey originating station for night trains leaving between 21.00 hours and 06.00 hours(actual departure, refund shall be admissible at the station within first two hours after the opening of reservation office.
e.      In remote and hill areas as identified by the Zonal Railways with the prior approval of the General Managers and print in their Time Tables for train leaving between 1900 hours and 0600 hours (actual departure) refund shall be admissible at the station within first two hours after the opening of reservation/booking office, in case there is no reservation counters/booking office/ current counters available in that area.
Similarly, the refund rules relating to cancellation of e-tickets and Tatkal Tickets have also been notified which are effective from July 1, 2013.
Further, under special circumstances like bandhs or agitations or floods, etc. where the passengers could not reach the reservation counters or stations for cancellation of tickets, a TDR (Ticket Deposit Receipt) shall be issued to the passenger upto three days after the scheduled departure of the train and the passengers may apply for refund of fare within ten days from the scheduled commencement of journey to the Chief Commercial Manager (Refunds), of the Zonal Railway concerned. The refund application shall then be considered on its merits based on the circumstances of the case.
Commercial circular no. 6 of 2014 dated 21.2.2014 is an internal circular seeking to remove the inconsistency between the computerised application (based on earlier circular of 2004) and the notified refund rules. Under this circular of 21.02.2014, CRIS has been advised to make requisite changes in the computerised PRS application so that the computerised application is aligned and made consistent with the Refund Rules and to ensure that the refunds are issued in accordance with the notified rules.
Passengers shall continue to get refunds across the counters for all waitlisted and confirmed tickets as per refund rules provided such refunds are sought within the prescribed time limits.
(courtesy: pib press release).         

E-Wallet Scheme Launched by IRCTC
Feb 20, 2014
E-wallet Scheme has been launched by Indian Railways Catering and Tourism Corporation (IRCTC), a public sector undertaking of the Ministry of railways, to make the payment process fast and to reduce transaction failures due to bank payment related problems. Under this scheme, user can deposit money in advance with IRCTC which can be used as a payment option along with other payment options available on IRCTC website for paying money at the time of booking tickets. This scheme is available for PAN verified user only.
Names of all the passengers booked on a fully waitlisted e-ticket are dropped at the time of preparation of reservation charts and fare is refunded automatically. In this regard, there is no difference between e-tickets booked through E-wallet scheme or those booked through other payment options available on website www.irctc.co.in.
This information was given by the Minister of State for Railways Shri Adhir Ranjan Chowdhury in written reply to a question in Lok Sabha today.
(Source: pib press release)

IRCTC launches online booking of retiring rooms   Timesofindia.indiatimes.com
Jan 18, 2014
ALLAHABAD: Indian Railway Catering & Tourism Corporation (IRCTC) has launched online booking of retiring rooms at railway stations. This will give tech-savvy railway passengers a new channel of booking retiring rooms in addition to the existing method of manual booking. …

Delhi cops bust railway online booking scam  Timesofindia.indiatimes.com
Nov 5, 2013
NEW DELHI: The railways may have plugged holes in its ticket booking system, but crooks still manage to devise ways to find loopholes in it. Delhi Police recently came to know of a crafty modus operandi after busting a racket selling tickets and arresting two of its key members, including the mastermind who claimed to have sold tickets to 4,000 people in a span of three years.

Train catering charges hiked by up to Rs. 50  Hindustantimes.com

October 11, 2013

Close on the heels of a hike in passenger fares, the railways on Friday announced an increase in catering charges for premier trains including Rajdhani, Shatabdi and Duronto. …

Revision in Fare of AC Classes of Duronto Express Trains at par with Rajdhani-Shatabadi Express from October 10

Oct 05, 2013

Ministry of Railways has decided to further revise the fares of AC classes of Duronto Express trains at par with Rajdhani-Shatabadi Express for comparable classes. There shall be no change in the fares of sleeper class and non-AC chair car classes of Duronto Express. The new changes in fares of Duronto Express shall come into force w.e.f. 10th October, 2013 in the case of tickets already issued at pre-revised rate, the difference in fare and other charge will be recovered for journeys undertaken on or after 10th October, 2013 either by TTEs on the trains or by the booking/reservation offices before the commencement of journey by passenger. The detail revised fare table is available on the Indian Railways website namely www.indianrailways.gov.in.
(Source: pib press release)

IRCTC launches Windows Phone app for e-ticketing

Sep 12, 2013

NEW DELHI: Indian Railway Catering and Tourism Corporation (IRCTC) launched a new application for Windows Phone and Windows 8 devices to facilitate the users with a new channel of booking e-tickets in addition to the existing portal.

The new IRCTC App, developed in collaboration with Microsoft, is expected to enhance access to its existing e-ticket portal. …

Ticketing Through Non-Internet Based Mobile Phones

Aug 08, 2013

A pilot project of ticketing through non-internet based mobile phones has been launched by IRCTC on Ist July 2013. The salient features of the scheme are as follows:-

· There is no need of internet at any stage, viz. booking, payment, cancellation etc.
· The user gets ticket details Short Messaging Service (SMS) instantly.
· SMS along with Photo Identity Card in original can be used to travel, no printout of the ticket is required.

The steps taken to popularize the booking of tickets through non-internet based mobile phones through SMS mode are as follows:

· Publication in leading newspapers.
· Distribution of brochures about SMS booking.
· Sending details of the scheme through e-mail to all registered users of IRCTC.
· Display of message on the website of IRCTC.

This information was given by the Minister of State for Railways Shri Adhir Ranjan Chowdhury in written reply to a question in Lok Sabha today.
(Courtesy: pib press release)

Formation of National Capital Region Transport Corporation Limited (NCRTC)

New Delhi, July 11, 2013

The Union Cabinet today approved constitution of National Capital Region Transport Corporation Limited (NCRTC) under the Companies Act, 1956 with initial seed capital of Rs.100 crore as per Company Act, 1956 for designing, developing, implementing, financing, operating and maintaining Regional Rapid Transit system (RRTS) in National Capital Region (NCR) to provide comfortable and fast transit to NCR towns and meet the high growth in transport demand. This company may form subsidiary companies for implementing each corridor.

The seed capital of Rs. 100 crore shall be contributed as follows:-

Central Government
Ministry of Urban Development : 22.5%
Ministry of Railways : 22.5%
National Capital RegionPlanning Board : 5.0%

State Government

Government of NCT Delhi : 12.5%
Government of Haryana : 12.5%
Government of RajasthanGovernment of UP : 12.5%12.5%

The three prioritized corridors, as per recommendation of the Task Force, to be taken up by NCRTC initially are as follows:

No.

RRTS Corridor

Length (km)

Daily Ridership
(in lakhs)
2016              2041

1

Delhi-Sonipat-Panipat

111

3.77             9.83

2

Delhi-Gurgaon-Alwar

180

6.9              15.1

3

Delhi-Ghaziabad-Meerut

90

5.7              11.4

TOTAL

381

The actual cost, financing plan, RRTS alignments, real estate development, financing through Transit Oriented Development, etc. will be firmed up and frozen in the DPRs of these projects while processing proposals for each corridor for sanction subsequently. The DPRs are under finalization.

The NCRTC shall be set up within two months after approval of the Cabinet. NCRTC is proposed as the implementing agency for taking up the RRTS project in the NCR. It is envisaged to undertake design construction, operation and maintenance of the RRTS project on a similar pattern as the Delhi Metro Rail Corporation (DMRC). It will cover the States of Delhi, Haryana, Rajasthan and Uttar Pradesh.

Background

The National Capital Region Planning Board (NCRPB) had prepared a `Functional Plan on Transport for NCR-2032`, which recommended eight RRTS Corridors to connect important towns of the NCR with a high speed rail based commuter transit system.

A Task Force set up by the Planning Commission for the RRTS for the NCR in its meeting held in December, 2009 proposed the construction of a Special Purpose Vehicle (SPV) called NCRTC, for the implementation of a comprehensive integrated multi-modal sub­urban commuter transportation system for the NCR, to start with a corpus of Rs.100 crore.

A Memorandum of Understanding (MoU) was signed in June, 2011 by the Government of India, the NCRPB and the State Governments of Uttar Pradesh, Haryana. Rajasthan and the Government of the National Capital Territory of Delhi (GNCTD) for the formation of the NCRTC.
(Source: pib press release)

Railways launches ticketing through SMS  Times of India

Jun 29, 2013

NEW DELHI: The railways on Friday launched SMS-based ticketing with two dedicated numbers — 139 and 5676714 — for the service. …

Railways tightens ticket refund rules  Times of India

Jun 26, 2013

NEW DELHI: You can no longer cancel a train ticket 24 hours before your journey and still claim a full refund.

The railways ministry, which comprehensively revised ticket refund rules on Tuesday, said the move was aimed at stopping touts from selling cancelled tickets at high prices at the last moment and at giving waitlisted passengers a little extra time to comprehend whether they could undertake their journey. …

Railways to Launch Ticket Booking through Non-Internet based Mobile Phones with Effect from 1st July 2013

New Delhi, June 17, 2013

With an aim to further facilitate the passengers, Indian Railways Catering & Tourism Corporation (IRCTC),a public Sector Undertaking of the Ministry of Railways, will be launching a pilot project of ticketing through non-internet based mobile phones with effect from 1st July 2013. This will enable people using non-internet based mobile phones to easily access Railway ticketing services through SMS/IVRS/USSD. The scheme is user-friendly, secure and also eco-friendly, as no print out is required.

Indian Railways has continuously endeavored to improve the ease and access of ticketing. The e-ticketing initiative of Indian Railways has been one of the most passenger-friendly initiatives of Indian Railways. In order to further expand the reach of ticketing, the Minister of Railways had made a Budget announcement regarding launch of ticketing through mobile phones was announced in the Railway Budget. The objective was to tap the potential of mobile phone market in India and thereby facilitate the common man, by providing him any-where any-time and hassle free booking option.

The salient features of this new scheme to be operationalised on1st July, 2013 are:

• There will be a dedicated number on which SMS can be sent.
• No need of internet at any stage viz. booking, payment, cancellation etc.
• One has to register the mobile number with IRCTC as well as one’s bank. The Bank (one time password) for authorization of payment.
• The passenger has to type the train number, destination, journey date, class and passenger details like name, age and gender on the SMS box.
• The sender will receive transaction ID and then make payment through sending another SMS by typing PAY followed by the transaction ID, MMID as received from the bank and password.
• On successful booking of ticket, message will be sent to the user by IRCTC which will suffice as valid authority to travel along with photo ID card in original.
• Cancellation of tickets can also be done through the cancellation option available.
• The scheme will be on pilot basis and will not be available during the 8 am – 12 pm for booking ARP/Tatkal/General tickets.
(Source: pib press release)

Railways to cancel e-tickets booked by agents between 8am to 12 noon

May 16, 2013

LUCKNOW: Railways has asked passengers not to buy e-tickets from agents between 8am and 12 noon as the agents are not allowed to book tickets through Indian Railway Catering and Tourism Corporation (IRCTC) website between this duration every day.

The time slot is reserved for ordinary passengers. Passengers found travelling on general or ‘tatkal’ tickets booked by agents during this time slot will face problems as railways will cancel such tickets and also take action against them under the Railway Act. …

Advance Reservation Period for Booking Reserved Train Tickets Reduced to 60 Days from Existing 120 Days from Tomorrow, i.e. 1st May 2013

New Delhi, April 30, 2013

The Ministry of Railways has decided that the Advance Reservation Period (ARP) for booking reserved train tickets will be reduced from existing 120 days to 60 days (excluding the date of journey) from tomorrow i.e. 1st May 2013. The details are as below:-

I. With effect from 01.05.2013, the ARP will be of 60 days (excluding the day of journey) and booking will be done accordingly. However, all the bookings done upto 30.4.2013 under the ARP of 120 days will remain intact.
II. Cancellation of the booking made beyond the ARP of 60 days will, however, be permitted.
III. There will be no change in the case of certain day time express trains like Taj Express, Gomti Express etc. where lower time limits for advance reservations are at present in force.
IV. There will also be no change in the case of limit of 360 days for foreign tourists.
(Source: pib press release)

Separate Reservation Counters for Women and Physically Challenged

New Delhi, Apr 26, 2013

Separate reservation counters are earmarked for ladies, senior citizens, former Members of Parliament, Members of Legislative Assembly, physically handicapped, accredited journalists, freedom fighters, if the ticket demand per shift is not less than 120 tickets. In case, there is no justification for earmarking of exclusive counter for any of these categories of persons including ladies/physically challenged persons, one or two counters depending upon total demands are earmarked for dealing with the reservation requests of all these categories of persons.

Instructions are also there that at those reservation offices which have not been computerized and where separate counters are not in existence for ladies, female passengers should not be compelled to join the general queues and be attended to separately at the same counter as for general passengers.

This information was given by the Minister of State for Railways Shri Adhir Ranjan Chowdhury in written reply to a question in Rajya Sabha today.
(Source: pib press release)

Revision of Tatkal Charges for Train Journeys to be Effective From 1st April 2013 Onwards
March 26, 2013

As per announcement made in the Railway Budget 2013-14, it has been decided by the Ministry of Railways to revise Tatkal charges. These charges will be applicable for journey starting from 01.04.2013 onwards. Now, the Tatkal charges will be realized @ 10% of basic far for reserved Second (2S) class and 30% of basic fare for all other classes subject to minimum and maximum as given below:-

Class to Travel Minimum Tatkal Charges (in Rs.) Maximum TatkalCharges (in Rs.)
Reserved Second Sitting (2S) 10 15
Sleeper 90 175
AC Chair Car 100 200
AC-3 tier 250 350
AC-2 tier 300 400
Executive 300 400

(Source: pib press release)

 

Revised Clerkage Charges and Cancellation Charges for Train Journeys to be Effective From 1st APRIL 2013
March 26, 2013

The revision of Clerkage Charge and Minimum Cancellation charge was announced in the Railway Budget 2013-14. The revision will come into effect on tickets cancelled on and after 1st April 2013. The details of the revision are as under:-

(1) Clerkage Charges

 

Class Clerkage charge in case of cancellation of waiting list and RAC tickets (in Rs.)
Existing Revised
Second (Unreserved) 10 15
Second (reserved) 20 30
AC Chair Car 20 30
AC-3 Economy 20 30
AC-3 Tier 20 30
First Class 20 30
AC-2 Tier 20 30
AC First 20 30
Executive 20 30

(ii) Cancellation Charges:

Class Minimum cancellation charges in case of cancellation of confirmed tickets (in Rs.)
Existing Revised
Second 20 30
Sleeper 40 60
AC Chair Car 60 90
AC-3 Economy 60 90
AC-3 Tier 60 90
First Class 60 100
AC-2 tier 60 100
AC-First 70 120
Executive 70 120

(Source: pib press release)

Reservation Fee and Supplementary Charge for Superfast Trains and Withdrawal of Enhanced Reservation Fee to be Effective from 1st April 2013
March 26, 2013

It has been announced in Railway Budget 2013-14 for revision of Reservation Fee, Supplementary charge for Superfast Trains & withdrawal of Enhanced Reservation Fee. The revision will come into effect on tickets issued on and after 01.04. 2013 The details of these reservations are as under:-

(i) Reservation Fee:-

Class Revision Fee (in Rs.)
Existing Revised
Second 15 15 (No change)
Sleeper 20 20 (No Change)
AC Chair Car 25 40
AC-3 Economy 25 40
AC-3 Tier 25 40
First Class 25 50
AC-2 Tier 25 50
AC First 35 60
Executive 35 60

(i) Supplementary Charge for Superfast Trains:-

Class Supplementary Charge for Superfast Trains(in Rs.)
Existing Revised
Second 10 15
Sleeper 20 30
AC Chair Car 30 45
AC-3 Economy 30 45
AC-3 Tier 30 45
First Class 30 45
AC-2 Tier 30 45
AC First 50 75
Executive 50 75

(Source: pib press release)

Relief for ID proof in sleeper class (South East Central Railway)

Jan 12, 2013

NAGPUR: In a relief to passengers, the railway administration has decided that passengers who booked tickets through public reservation system (PRS) counters at the stations for sleeper class and second class can now also travel with photocopy of ration card or nationalized bank pass book having photo attached as identity proof.

The South East Central Railway (SECR) officials informed the rule will be effective from January 15, 2013. The photocopy of the two documents should be attested by a gazetted officer or chief reservation supervisor or station manager….

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Pay in multiples of Rs.5 for your train ticket

Mumbai, January 12, 2013

For nearly 75 lakh Mumbaiites dependent on suburban trains, the recent fare hike announced by railway minister PK Bansal will end up pinching their pockets more than they expected. Instead of the present practice of rounding off the ticket rates to nearest rupee, the railways have decided to round it off to multiples of Rs5.

This means, if the revised fare is Rs12, it will be rounded off to Rs15. Similarly, if the revised fare is Rs26, it will now be Rs30.

First-class commuters will have to pay Rs1 to Rs4 more and suburban commuters will pay Rs2 to Rs3 more in addition to the revised fare. In case of second-class commuters, the fare will be rounded off to immediate lower multiple of Rs5 if the last digit is 1 or 6….

Condition of Carrying Identity Card Extended to All Classes of Reserved Train Tickets Including Reserved Second Class and Sleeper Class

The New Provision will Come into Effect from 1st December 2012

Nov 30, 2012

The Move Aims to Facilitate the Travel of Bonafide and Legitimate Passengers and to Reduce the Scope for Misuse of Reserved Ticketing System by Unscrupulous Elements/Middleman

The List of Prescribed Proofs of Identity has been Expanded to Cover More Variety of Photo Identity Cards for the Convenience of the Passengers

In a major initiative to further facilitate the travel of bonafide and legitimate passengers and to reduce the scope for misuse of reserved ticketing system by unscrupulous elements/middlemen, the Ministry of Railways has decided to extend the condition of carrying original proof of identity during train travel on reserved tickets issued through Passenger Reservation System (PRS) for all reserved classes including ‘Reserved Second Class (2S)’, ‘Sleeper Class (SL)’, ‘III Economy Class (3E)’ and ‘First Class (FC)’. This change in policy will come into effect from tomorrow i.e. 1st December 2012.

Further, the Ministry of Railways has also decided to expand the list of prescribed proofs of identity to include photo identity cards having serial numbers issued by public sector undertakings of State/Central Government, District Administrations, Municipal Administrations and Panchayat Administrations.

The expanded list of the prescribed proofs of identity for undertaking journey on Tatkal ticket and other reserved classes will now be as follows:

1. Voter Photo identity card issued by Election Commission of India.

2. Passport.

3. PAN Card issued by Income Tax Department.

4. Driving Licence issued by RTO.

5. Photo identity card having serial number issued by Central/State Government which include the following:

(i) Pension Pay Order s(PPO)

(ii) Ration Card with photographs

(iii) Senior Citizen cards

(iv) Below Poverty Line (BPL) cards

(v) ESI cards (with photograph) issued for taking treatment in ESI dispensaries.

(vi) CGHS Cards (with photograph) issued to individual family members of Central Govt. employees.

6. Student Identity Card with photograph issued by recognized School/College for their students.

7. Nationalized Bank Passbook with photographs.

8. Credit Cards issued by Banks with laminated photograph.

9. Unique Identification Card “Aadhaar”.

10. Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.

In this way, the new provision to be effective from 1st December, 2012 will be as follows :-

“Any one of the passengers booked on a PNR for undertaking journey in any reserved class on Indian Railways has to produce any one of the above mentioned prescribed proofs of identity in original during the journey failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly. The existing provision of the Tatkal scheme where the passenger is required to show the same original proof of identity as indicated on the ticket shall continue.”

It may be mentioned that presently only the following categories of passengers travelling in reserved classes have to produce original proof of identity during the journey:-

· Passengers travelling on e-tickets.

· Passengers travelling on Tatkal tickets.

· Passengers undertaking journey in AC classes on the tickets issued through the computerized Passenger Reservation System (PRS) {except in III Economy -3E class}.

With the new provision, coming into effect from tomorrow i.e. 1st December 2012 the condition of carrying one of the prescribed identity cards in original has now been extended additionally to other classes of travel namely – Reserved Second Class (2S), Sleeper Class(SL), III Economy Class(3E) and First Class(FC) also.

The above change in the policy is aimed at facilitating the travel of bona fide and genuine passengers and simultaneously to check the scope for travel on transferred tickets. It is also considered that the proposed change shall also be useful from the security point of view.
(Courtesy: pib press release)

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Train Running Information Facility Expanded to Cover All Trains

Oct 4, 4012

To provide accurate train running information to the public, the Indian Railways has expanded the train running information facility. Now the information on the running of ,b>all trains is available at www.trainenquiry.com.

Similarly this facility is available through SMS on 139. To avail this SMS facility, following procedure is to be adopted:

Type SPOT and send it to 139

Earlier, train running information of only selected 36 important trains (Shatabdi, Rajdhani & Duronto) were available at website www.simran.in and through SMS on 9415139139. Now, the information about all trains will become available on www.trainenquiry.com.
(Courtesy: pib press release)

Levy of Service Tax on Railway Passengers Travelling in AC Classes/First Class from October 1

Sep 30, 2012

No Service Tax to be Levied on Tickets Issued Prior to 1st October 2012
In Case of Cancellation of Tickets Issued on or after 1st October 2012, the Applicable Amount Including Service
Tax to be Refunded by Railways

In compliance of the provisions contained in Finance Bill 2012 and subsequent notifications issued by Ministry of Finance, the Service Tax in case of railway travel will be levied on the fare of passenger services in the following classes from tomorrow, i.e. 1st October 2012:-

(i) AC First Class, (ii) Executive Class, (iii) AC-2 tier Class, (iv) AC-3 tier class, (v) AC Chair Car class, (vi) AC Economy class and (vii) First Class.

Since an abatement of 70% has been permitted on passenger services by Ministry of Finance, the Service Tax will be charged on 30% of total fare including reservation charge, development charge, superfast surcharge which would be calculated as follows:-

1. Service Tax of 12% will be charged on 30% of fare (equivalent to 3.6% on the total fare)

2. Education Cess of 2% on Service Tax will be added (equivalent to 0.072% on total fare) and

3. Higher Education Cess of 1% on Service Tax will also be added (equivalent to 0.036% on total fare)

4. Total Service Tax implication will be (i)+(ii)+(iii)=3.708% on the total fare.

On Concessional value tickets, service charge will be levied @ 3.708% of the total fare actually being paid by the passengers.

Through a subsequent corrigendum issued by M/o Railways, it has been clarified that the Service Tax would be collected on the tickets issued/bookings made on or after 01.10.2012. Service Tax is not livable on tickets issued prior to 01.10.2012 and hence will not be collected on board the trains.

In case of cancellation of tickets booked by the passengers on or after 01.10.2012, the applicable amount including refundable Service Tax amount will be refunded by Railways as per Railway refund rules and Finance Ministry guidelines.

The amount of Service Tax collected from passengers will be deposited with the Ministry of Finance as per prescribed procedure. Finance Departments of Zonal Railways have been instructed for proper accountal and remittance of Service Tax amount to the Government.

(Courtesy: pib pess release)

IRCTC to launch deposit scheme for faster bookings

Aug 30, 2012

MUMBAI: Booking a ticket through the Indian Railway Catering and Tourism Corporation (IRCTC) website is set to get easier and faster if the IRCTC’s plans to set up a rolling deposit scheme (RDS) work out. Pradeep Kundu, joint general manager, public relations, IRCTC, said, “Under the scheme, a user can deposit money in advance with the IRCTC and use RDS from the available payment options on the IRCTC website for paying for their tickets.” Read more.

New Norms for Tatkal Reservation

Aug 17, 2012

Indian Railways have taken various measures to facilitate access to general as well as Tatkal reservation by common man. Accordingly, more than 2900 computerized Passenger Reservation System (PRS) locations have been opened and facility of booking through internet has also been provided. However, during peak rush periods when the demand outstrips the availability, some cases of black marketing of railway tickets by touts come to notice at the time of surprise inspections and preventive checks conducted at reservation offices. During the period from April 2012 to June 2012, large numbers of checks were conducted during which 930 unauthorized agents/touts were apprehended/prosecuted. In order to reduce the scope of cornering of tickets by touts and also to balance the load on the computerized PRS as well as on internet, with effect from 10.07.2012, the timing of opening of reservation of Tatkal tickets has been changed to 1000 hours on the previous day of journey instead of 0800 hours as per earlier provision. These changes have resulted in even distribution of load on PRS and internet and better availability of Tatkal as well as general tickets on the opening days of reservation on internet.

This information was given by the Minister of State for Railways, Shri Bharatsinh Solanki in written reply to a question in Rajya Sabha today.
(Courtesy: pib press release)

New Tatkal rules from today: Sales start at 10 am

Jul 10, 2012

NEW DELHI: Amid increasing complaints about misuse of the Tatkal scheme, the railways has introduced a slew of measures that will come into effect from Tuesday.

Under the revised scheme, passengers can book Tatkal tickets from 10 am instead of 8 am.

No authorized agents, including those of IRCTC, will be allowed to book Tatkal tickets from 10 am to 12 pm over the counter as well as on the internet. Read more.

10 जुलाई, 2012 से तत्‍काल टिकट की बुकिंग का नया समय

नई दिल्ली, जुलाई 9, 2012.

रेल मंत्रालय ने तत्‍काल योजना के तहत टिकट की बुकिंग में सुधार करते हुए बुकिंग का नया समय तय किया है, जो कल यानी 10 जुलाई, 2012 (मंगलावार) से लागू हो हो जाएगा। तत्‍काल टिकट की बुकिंग में किए जाने वाले संशोधन के अनुसार टिकटों की बिक्री 10 बजे सुबह से होगी। पहले टिकटों की बिक्री आठ बजे सुबह से होती थी। इसके अलावा गाड़ी जिस स्‍टेशन से शुरू होती है, वहां से तत्‍काल टिकट की बुकिंग गाड़ी चलने के एक दिन पहले हुआ करेगी।
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SIGNIFICANT DECISIONS/POSTS
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Decision dated 21.05.2014 – Mr. Patel Shankarlal Ambalal Vs. CPIO & Supdt. of Post Offices, Godhara - The mere pendency of investigation is not sufficient justification by itself for withholding the information.”
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Decision dated 15.05.2014 – Shri Hardeep Singh Sawhney Vs. Rajya Sabha Secretariat, New Delhi - Additional information can not be sought at the appeal stage.
* Decision dated 24.04.2014 – Shri Dipak J. Gandhi Vs. Supreme Court The public authority is not bound to compile information as per the format of the applicant.
* Delhi High Court Judgement dated 20.02.2014 – Union of India Vs. Praveen Gupta - The impugned order dated 13th October, 2011 imposing penalty on the PIO was set aside..
* 27.03.2014 – Report of the National Workshop on RTI held on 09.01.2014
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O.M. dated 14.03.2014 – RTI Web Portal for online filing of RTI applications 
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O.M. dated 13.02.2014 – Electronic Indian Postal Order – extension of service to Indian Citizens residing in India
*
Decision dated 07.01.2014 – Ms. Jyoti Seherawat Vs. Home (General) Department, Govt. of Delhi - CIC: Wife has right to know husband’s salary.
* Decision dated 07.01.2014 – Mr. Subhash Chandra Agrawal Vs. Ministry of Coal - CIC has, inter alia, decided the Department of Posts is to apprise the Commission regarding the present status with regard to the issuance of RTI stamps.
* O.M. dated 08.01.2014 – Order dated 20.11.2013 of Calcutta High Court in Writ Petition No.33290 of 2013 in the case of Mr. Avishek Goenka Vs. Union of India regarding personal details of RTI applicant
* Decision dated 24.12.2013 – First Appellate Authority (RTI), PAO (Ors), BEG, Roorkee, Uttarakhand – Broad outcome of investigation into tax evasion complaint to be disclosed
* O.M. dated 28.11.2013 – Guide on the Right to Information Act, 2005
.
DOPT’s Compilation of OMs & Notifications on RTI Act, 2005 (25.10.2013).
*
Decision dated 27.08.2013 – Shri Subhash Chandra Agrawal Vs. Ministry of Home Affairs (Full Bench Decision) - CIC has, inter alia, suggested to issue RTI stamps of the denomination of Rs.10/- by the Deptt. of Posts and to consider designating all 25,464 Departmental Post Offices to accept RTI applications and the requisite fee.
Decision dated 05.08.2013 – Subhash Chandra Agrawal & Dr. M. Haroon Siddiqui Vs. IFFCO (Full Bench Decision) - IFFCO is not a Public Authority
Decision dated 04.07.2013 – Lt. Col. (Retd.) R. Bansal Vs. Army Welfare Housing Organisation (AWHO) (Full Bench) – AWHO is a Public Authority.
Decision dated 03.06.2013 – Shri S.C. Aggarwal, Shri Anil Bailwal Vs. Parliament of India (Full Bench Decision) - Political Parties covered under RTI Act

Go to NEWS.
Go to USEFUL LINKS.
Central Government Service Rules

Change the way ACRs are prepared: CIC to Delhi Education Dept   Zeenews.india.com
June 01, 2014
New Delhi: The Central Information Commission has directed the Education Department of Delhi Government to change the way Annual Confidential Reports (ACRs) are prepared so that it does not become “a tool of harassment and corruption”. …

Recent Judgements >>>  Sections 8(1)(e) and 8(1)(j) of the RTI Act, 2005 – Delhi High Court Judgement dated 08.11.2013 – UPSC Vs. Pinki Ganeriwal
>>> Sec. 8(1)(j) – Delhi High Court Judgement dated 31.10.2013 – Union of India Vs. Anita Singh. SC Judgment dated 03.10.2012 – Girish Chandra Deshpande Vs. Central Informtion Commissioner & Ors.
>>> Section 18 - Hon’ble Delhi High Court has decided: “… it is expected that the Commission henceforth will decide the complaints on merits instead of directing the CPIO to provide the information which the complainant had sought.” -  Delhi HC Judgement dated 28.10.2013 – J.K. Mittal Vs. Central Information Commission and Anr.

You may like to click on any of the following links:-
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CVC Circulars/Orders/Notifications
Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI / IRDA Circulars / Orders
Vigilance Clearance
Right to Information Circulars/Orders/Decisions
Decisions of Central Information Commission – Section-Wise and Subject-Wise
CGHS Circulars/Empanelled Hospitals/Package Rates
Public Sector Enterprises Service Rules and Other Rules/Circulars/Guidelines
Verification of SC/ST/OBC Caste Status or Claims of SCs, STs and OBCs

CIC imposes Rs 25K fine on Delhi’s Bar Council secretary  Business-standard.com
May 21, 2014

Taking exception to non compliance of its order to appear before it and failure to provide information under RTI Act, the central information commission has imposed a fine of Rs 25,000 on Delhi’s Bar Council secretary. …

Principal fined Rs 25,000 for delaying information to applicant  Timesofindia.indiatimes.com
May 18, 2014
BHOPAL: In a first case of imposing full penalty on an officer for not providing information, MP State information commission (SIC), after its re-constitution, penalized a public information officer (PIO) with Rs 25,000 on Saturday. The applicant had moved an appeal twice seeking details. …

 

Maharashtra state information commission body fines PIO for not providing details related to Ramdas Athavale  Dnaindia.com
2 May 2014
After asking Mhada to take disciplinary action against one of its officers last September, the state information commission has fined a public information officer (PIO) Rs10,000 for not providing an applicant information related to RPI leader Ramdas Athavale. …

RTI activist burns to death in car, family cries murder Timesofindia.indiatimes.com
May 3, 2014
GREATER NOIDA: An RTI activist who relentlessly pursued and exposed corrupt land deals was found dead in suspicious circumstances late on Thursday night. …

Disclosing identity of UPSC interviewers may be harmful: HC   Business-standard.com
Disclosure of names, addresses and qualification of selection commission members would ‘endanger life and physical safety’ of those experts
April 27, 2014
The possibility of a failed candidate attempting to take revenge on the selection commission members of the Union Public Service Commission (UPSC) cannot be ruled out, said Delhi High Court as it agreed that disclosing their names will “expose them to danger”. …

Students can get answer sheets for Rs 2 per page: HC  Timesofindia.indiatimes.com
Apr 26, 2014
NEW DELHI: In an order that would help students across the capital, the Delhi high court held that a student can obtain copies of answer sheets by paying Rs 2 per page, in line with the RTI Act, instead of the amount asked by the educational institution. …

RTI activist externed from 5 districts  Timesofindia.indiatimes.com
Apr 15, 2014
RAJKOT: A resident of Sutrapada town of Gir-Somnath district, who used right to information (RTI) act to expose corruption in a government school, has moved the Gujarat high court (HC) after being handed down an “unusually stringent” punishment of externment. …

Madras HC hikes fee for info under RTI Act from 10 to 100  Timesofindia.indiatimes.com
Apr 12, 2014
CHENNAI: Seeking information under the Right to Information Act from the Madras high court has become expensive, as applicants have to pay 100 to get information from the court. … 

Information commission compensates four applicants with Rs 1.15 lakh  Dnaindia.com
3 April 2014
The state information commission has compensated four RTI applicants with a whopping Rs1.15 lakh. The compensation was for the harassment they went through when the public authorities did not part with the information they had sought under the Right to Information Act.
The orders for the same were given on April 1, March 19 and 14. All the orders were given by state chief information commissioner, Ratnakar Gaikwad. …

Make all information sought by Vilas Baravkar public, demand RTI activists  Timesofindia.indiatimes.com
March 27, 2014
A day after the suicide of Pune-based activist Vilas Dattatreya Baravkar, RTI activists in Mumbai and other parts of the state have written to the state information commission pointing out security issues related to them. …

Be Caesar’s wife, publish marks to rule out suspicion: Madras high court tells TNPSC   Timesofindia.indiatimes.com
Mar 12, 2014
CHENNAI: Noting that Caesar’s wife must be above suspicion, the Madras high court on Wednesday directed the Tamil Nadu Public Service Commission (TNPSC) to make public the marks secured by all candidates who wrote the Group-II examination in November 2012. …

RTI Process gets Further Boost with the Introduction of ‘e-Indian Postal Order’ for all by the Department of Posts
New Delhi, Feb 13, 2014
‘Locality-Based Pin Code Search Directory’ and Value Addition to ‘e-Post Service’ also Launched’
India Post (Dept. of Posts) here today launched electronic Indian Postal Order (e-IPO) for Indian Citizens living in India. Earlier last year the Department had launched the e-IPO on 22nd March, 2013 for Indian Citizens living abroad across the globe to facilitate them for paying online fee for seeking information under the RTI Act, 2005. e-IPO is a facility to purchase an Indian Postal Order electronically for paying RTI fee on-line through e-Post Office Portal https://www.epostoffice.gov.in or India Post web-sitewww.indiapost.gov.in. After paying the fee on-line one just need to annex the print-out of the receipt to the RTI application. Launching the service, Smt. P. Gopinath, Secretary, India Post, said that this has been achieved through a concerted and coordinated effort of her Department, N.I.C. and the Department of Personnel and Training. She generated the FIRST e-IPO for Indian Citizens living in India on the occasion and presented it to an RTI activist.
Under this service, the applicant needs to register at e-Post Office portal of India Post https://www.epostoffice.gov.in or through India Post web site www.indiapost.gov.in (where a link for e-Post Office has been provided) to create his/ her profile for the first time. Both Debit and Credit cards of any Bank powered by Visa/ Master can be used for this purpose.
            Smt. P. Gopinath also  launched two other services on the occasion: (i) Locality-based Pin Code Search Directory and (ii) Value addition to e-Post service.
            ‘Locality Based Pin Code Search Directory’ will facilitate the public to locate Pin Code up to locality level for usage of correct Pin Code on their mail articles thereby helping in expediting mail processing. This facility can be accessed through India Post web-site.
Presently, ‘e-Post’ facilitates the customer to send their messages to any address in India with a combination of electronic transmission and physical delivery through a network of almost 1,55,000 Post Offices.  In addition, corporate customers can also avail e-Post facility at special rates and other value additions. Today the following value additions to the e-Post service has been done:
(i)         Many to One : This facilitates sending of same ePost message from many senders to one recipient on recipient’s email box; and
(ii)        One to many  : This facilitates sending of same ePost message from a sender to multiple recipients on recipient’s email inbox.(Source: pib press release)

Babudom stifling RTI, PIL in SC says   Timesofindia.indiatimes.com
Feb 13, 2014
NEW DELHI: A man seeking land registration details in a village through Right to Information Act was asked to pay a fee in excess of Rs 21 lakh. When a below poverty line person put up an RTI query on distribution of food grains under PDS, he was told to deposit Rs 2,000 to get the information.
…   

Centre takes path-breaking decision to protect whistleblower   Timesofindia.indiatimes.com
Feb 1, 2014
NEW DELHI: After insulating officers of three premier All India Services — IAS, IPS and IFoS — from political interferences in the matter of transfers, the Centre has now come out with a path-breaking decision to protect the interest of whistleblowers who had to face adverse remarks or lesser grade in their ‘annual performance appraisal’ report just for taking on high and mighty in the system on corruption issues. …

Wife has right to know husband’s salary: CIC   Hindustantimes.com
January 19, 2014
Wives of government servants have a “right” to know salary particulars of their husbands and these details should also be made public by their offices as mandated under suo motu disclosure clause of the RTI Act, the Central Information Commission has held. …

Now, city to have RTI ‘katta’  Timesofindia.indiatimes.com
Jan 1, 2014
PUNE: For years the word katta (roadside hangouts) has been synonymous with the city’s chatty culture. Now, civic activists will add a new dimension to it by starting Right to Information (RTI) kattas where citizens will get free guidance on the RTI Act and assistance to file applications. …

Civil society recommends rejection of Parliamentary Committee report on amendment of RTI Act  Timesofindia.indiatimes.com
Dec 30, 2013
LUCKNOW: Civil society has recommended rejection of Parliamentary Committee report on amendment of RTI Act. The amendment was made in the RTI Act by the Parliament. It proposed to keep political parties outside RTI ambit. The proposal has now been approved by the Parliamentary Committee. …

RTI activist gets compensation for delay in information Timesofindia.indiatimes.com
Dec 28, 2013
RAJKOT: Taking Kodinar Taluka Development Officer (TDO) to task for delaying information sought under Right to Information (RTI), Gujarat Information Commission (GIC) has asked him to pay Rs 5,000 as compensation to the applicant Deepak Mori from the Taluka Panchayat funds. A fine of Rs 15,000 has also been imposed on TDO S B Devdhar. …

Activists slam exclusion of political parties from ambit of RTI Act  Timesofindia.indiatimes.com
Dec 20, 2013
NEW DELHI: RTI activists strongly condemned the parliamentary standing committee report excluding political parties from the ambit of the Act, describing it as an act of “arrogance” and “tragic”.
The parliamentary committee in a report has said that political parties did not come under the definition of “public authorities” and so could not be brought within the Act’s ambit.

Ensure proper mechanism to handle RTI pleas: CIC to UGC   Business-standard.com
December 16, 2013
Irked by the poor handling of RTI petitions at University Grants Commission, the CIC has directed the UGC chief to ensure that a proper mechanism is evolved for better implementation of the transparency law by the country’s higher education regulator. …

HC Pulls Up Maharashtra for Not Complying With Its Order   Outlookindia.com
Dec 09, 2013
The Bombay High Court today pulled up the Maharashtra government for not fully complying with its earlier order to submit a list of allotees or their family members who have been allotted houses twice or multiple times from the Chief Minister’s discretionary quota. …

Activist moves CIC against NALCO for denying information   Freepressjournal.in
Dec 03
Bhubaneswar: An Odisha activist Tuesday said he has moved the Central Information Commission against state-run aluminium maker Nalco for denying him information under the Right to Information Act. …

NHAI too blocks inspection of files under Section 4 of RTI Act   Moneylife.com
28/11/2013
Though information was procured instantly from NHAI regarding action after the Neera River deaths, the officer insisted on writing an application under Section 6 of the RTI Act.
The unique part of Nav Bharat Nagarik Manch’s agitation on Wednesday morning was inspection of files under Section 4 of the Right to Information (RTI) Act. Nav Bharat Nagarik Manch held a demonstration in front of the NHAI office before procuring documents under RTI. …

Now, you can get info under RTI without revealing your identity  Hindustantimes.com
November 20, 2013
In a move to protect whistle-blowers in the country, a division bench of the Calcutta High Court on Wednesday ruled that a petition under the Right to Information (RTI) Act can be made by using only a post box number without giving the name and address. …

‘Can’t provide RTI information, it is secret’  Timesofindia.indiatimes.com
Nov 20, 2013
RAJKOT: Gujarat Information Commission (GIC) has declined to oblige a Right to Information (RTI) applicant who sought information about police actions and police videography footage of a religious procession in which participants brandished swords in the city in 2010. …

Created by telegram, IB finds itself standing on thin legal ground  Hindustantimes.com

November 14, 2013
A telegram sent at the end of the nineteenth century by a British Raj official was all it took to set up what is now India’s premier internal intelligence agency, Intelligence Bureau (IB).
This information accessed under the RTI Act shows the agency is standing on thin legal ground like Central Bureau of Investigation, which was declared invalid by a Gauhati High Court order that was later stayed by the Supreme Court. …

Delhi High Court orders CIC to decide RTI complaints on merit  Indianexpress.com
Nov 10 2013
The CIC cannot leave the disposal of complaint filed by an RTI applicant on the public authority as it is obligatory for the panel to decide on merit of the plea, Delhi High Court has held.
Hearing a complaint filed by an activist, Justice V K Jain said it was obligatory for the Central Information Commission to decide a complaint on its merit instead of simply directing the Central Public Information Officer (CPIO) to provide information which the complainant had sought. …

Father-in-law can’t access phone records under RTI: High court  Timesofindia.indiatimes.com
Oct 27, 2013
NEW DELHI: The Delhi high court has shot down attempts by a senior citizen to procure call and SMS details of his estranged daughter-in-law under the RTI Act.

Justice V K Jain on Friday set aside a Central Information Commission (CIC) directive to the Telecom Regulatory Authority of India (TRAI) to furnish the records to the applicant, Yashpal. …

MSEDCL faces Rs25K fine for delay in RTI reply  Dnaindia.com

Oct 26, 2013

State Information Commission (SIC) has fined Maharashtra State Electricity Distribution Company Limited (MSEDCL) public information officer (PIO) of Rs25,000 for 13-month delay in giving reply to a Right to Information (RTI) query.
A resident of Archana Aboli Apartments in Shivajinagar had filed an RTI with MSEDCL over a doubt that some residents of his society were using electricity for commercial purpose. …

Fine for delay in information under RTI  Timesofindia.indiatimes.com

Oct 26, 2013

KANPUR: Chief information commissioner (CIC), Uttar Pradesh, Ranjeet Singh Pankaj, on Friday, imposed a fine of Rs 10,000 on additional deputy superintendent of police MP Verma for delay in providing information and not complying with the orders of information commission. …

‘RTI applicants must mention why they need info’  Timesofindia.indiatimes.com

Oct 22, 2013

MUMBAI: The state gazetted officers’ federation on Monday demanded the Right to Information (RTI) Act be immediately amended to halt its misuse.
“We feel that it’s high time to review the act,” G D Kulthe, general secretary of the federation, told TOI. …

‘All you need is paper, Rs 10 and some common sense’  Times of India

Oct 20, 2013

HYDERABAD: Sixty-six years post India’s independence, the system of democracy in the country is no more for the people, of the people or by the people. The only way to change this is by empowering citizens through educating them about their right to question the government, said activist Rakesh Reddy Dubbudu who conducted a series of workshops on the Right to Information (RTI) Act organised by The Times of India on Saturday. …

Government declines info on sexual harassment cases against babus  Timesofindia.indiatimes.com

Oct 8, 2013

NEW DELHI: The government has declined to share information on complaints of sexual harassment against IAS officers, saying it was exempted from disclosure.

The Ministry of Personnel has cited a Supreme Court judgement, instead of any clause of the Right to Information (RTI) Act, to deny information in response to a query filed under the transparency law. …

BSNL man loses pension for exposing Dayanidhi Maran’s illegal telephone exchange  Timesofindia.indiatimes.com

Oct 3, 2013

CHENNAI: The whistleblower, who exposed the secret telephone exchange set up by former Union telecom minister Dayanidhi Maran at his Boat Club residence in Chennai, was a BSNL subdivisional engineer, whose pension has now been stopped on disciplinary grounds. …

Govt mulls RTI immunity to all 1,444 parties  Timesofindia.indiatimes.com

Sep 30, 2013

NEW DELHI: In order to shield six national parties from the RTI Act, the government decided to extend the immunity to no less than 1,444 registered political parties as it felt excluding only “recognized” entities would create an anomalous situation. …

IT dept demands PAN details in return for RTI info  Dnaindia.com

Sep 18, 2013

Strange but true. The Bangalore Income Tax department has sought the Permanent Account Number (PAN) of an applicant for replying to a Right to Information (RTI) query seeking details of an online monitoring system initiated early this year to track movement of illegal money.

The applicant is “required to furnish the PAN to enable the public information officer to furnish the information” read the reply dated September 9, 2013, from the Centralised Processing Centre (CPC), Bangalore. …

HC strips Andhra Pradesh of its four information commissioners  Timesofindia.indiatimes.com

Sep 13, 2013

HYDERABAD: Describing the state government’s approach in appointing four information commissioners as whimsical, arbitrary and devoid of laid down procedures, the AP High Court on Thursday set aside the appointments and directed the state to conduct the selection process afresh and appoint new commissioners in six weeks time. …

Forgot your deposit? Postal department will ring a bell  Hindustantimes.com

September 12, 2013

Post offices in the next few months may be expected to inform a large number of people, who have forgotten about their deposits, about the unclaimed money in around 2.49 crore accounts across the country. Many people like 62-year-old housewife Krishna, who had forgotten about Indira Vikas Patra deposit in a post office in Gurgaon will benefit by the move. …

Personal details cannot be disclosed under RTI: Bombay High Court

8 Sep, 2013

MUMBAI: Under RTI, disclosure of personal information in respect of service record, income tax returns and assets of an individual is illegal unless it is necessary in larger public interest, the Bombay High Court has ruled. …

O.M. dated 14.08.2013 – Disclosure of personal information under the RTI Act, 2005

To see a copy of the CIC (Full Bench) landmark order dated 03.06.2013 on political parties, click here.

Deepak Sandhu takes oath as new Chief Information Commissioner  Dnaindia.com

Sep 5, 2013

President Pranab Mukherjee today administered oath of office to Deepak Sandhu who became the first woman Chief Information Commissioner of the Central Information Commission.

A former Indian Information Service officer of 1971 batch, Sandhu has served at many key positions like Principal Director General (Media and Communications) Press Information Bureau, Director General DD News, Director General (News) All India Radio before taking over as Information Commissioner in 2009. …

Consider issuing RTI stamps: CIC tells Department of Posts  Business-standard.com

Sept 05, 2013

The Central Information Commission has asked the Department of Posts to look into the viability of issuing special RTI stamps for fee purpose following complaints of some fee-related problems.

It has also directed all public authorities to accept demand drafts, banker cheques or Indian Postal Orders (IPOs) payable to their accounts officers as RTI fees and ensure that “no instrument shall be returned” by them on the ground that these have not been drawn in the name of a particular officer. …

Erred in order on RTI panel heads, SC says   Timesofindia.indiatimes.com

Sep 4, 2013

NEW DELHI: The Supreme Court on Tuesday admitted that it had erred by directing the government to appoint only retired apex court judges and high court chief justices as heads of information commissions at the central and state levels. …

Can’t disclose complaints, action taken against officer: Govt  Zeenews.india.com

Aug 23, 2013

New Delhi: The information with regard to complaints made against any officer and action taken on it are “personal” in nature and cannot be made public under Right to Information (RTI) Act, the government has said.

“The Central Information Commission in one of its decisions has held that information about the complaints made against an officer of the government and any possible action the authorities might have taken on those complaints, qualifies as personal information within the meaning of provision of Section 8 (1) (j) of the RTI Act,” the Department of Personnel and Training (DoPT) said in a recently issued circular. …

Probe missing files, digitalise paperwork  Newindianexpress.com

23rd August, 2013

The case of missing coal files has been turning murkier and murkier and the government’s response sillier and sillier. Now the government says the files went missing because of the manner in which they were kept. The British can be accused of many things but not for an improper system of file maintenance. …

SC: Can’t tell accused who whistleblower is  Timesofindia.indiatimes.com

Aug 23, 2013

NEW DELHI: In what is sure to encourage whistleblowers, the Supreme Court has ruled that identity of persons who tip off anti-corruption agencies about corrupt deals of bureaucrats can never be revealed to the accused facing prosecution under Prevention of Corruption Act. …

PMO won’t release files on Netaji’s widow, daughter  Indianexpress.com

Aug 15 2013

The Prime Minister’s Office has turned down an RTI appeal seeking access to letters written by Netaji Subhas Chandra Bose’s widow Emilie Schenkl and daughter Anita Bose Netaji’s to the government and said releasing the secret files may upset relations with foreign countries.

The PMO reply came in response to an appeal filed under RTI Act by Chandrachur Ghose, who runs the website www.subhaschandrabose.org, and is writing a biography of the leader. …

Activists to move court if Parliament approves changes in RTI Act  Ibnlive.com

Aug 13, 2013

Activists working to promote Right to Information (RTI) Act on Monday said they will move court if Parliament gives its nod to amendments in the transparency law aimed at providing immunity to political parties from providing information. A bill was introduced in the Lok Sabha on Monday to keep political parties out of the ambit of the RTI Act and negate a Central Information Commission (CIC) order to this effect. …

RTI ‘nails’ Narendra Modi on pre-poll promises  Hindustan Times

August 10, 2013

The Opposition Gujarat Parivartan Party on Saturday called chief minister Narendra Modi’s pre-poll promise a sham, claiming that RTI documents have nailed his lies regarding financial packages to each district.

“We had sought details from each district collector regarding the special financial package the chief minister had announced for their respective districts as part of his Sadbhavna Mission. …

Online Application of RTI

New Delhi, Aug 08, 2013

Government of India has started a RTI online web portal whereby Right to Information (RTI) applications can be filed online by Indian citizens, including those who are living abroad. The detailed procedure in filing of on-line RTI applications is as under:-

An Indian citizen can file RTI application online through RTI online web-portal, having url www.rtionline.gov.in. The prescribed fee for RTI application can also be paid online through a payment gateway of State Bank of India by way of internet banking of State Bank of India and its associate banks and by using debit/credit cards of Master/Visa. This facility at present is available only for 37 Ministries/Departments of Government of India.

This was stated by Shri V. Narayanasamy, Minister of State in the Ministry of Personnel, Public Grievances and Pension and Minister of State in the Prime Minister’s Office in written reply to a question by Dr. Janardhan Waghmare and Sh.N.K.Singh today.
(Courtesy: pib press release)

Computerise complaint system: CIC to Delhi’s civic agencies  Indian Express

Aug 06, 2013

The Central Information Commission has directed the three municipal corporations in the national capital to undertake a time-bound programme for computerisation of complaints registration and disposal process. …

Probe against babu for giving confidential info under RTI  Times of India

Aug 5, 2013

MUMBAI: A former key home department official is facing a departmental inquiry for revealing confidential information under the Right To Information (RTI) Act.

S B Pawaskar had allegedly furnished confidential information pertaining to the Conservation of Foreign Exchange and Prevention of Smuggling Activities Act (COFEPOSA) following an RTI request from an activist, said an official. …

Change in RTI Act gets Cabinet nod, parties exempted  Indian Express

Aug 02 2013

The Cabinet Thursday approved amendments to the Right to Information Act (RTI) to ensure political parties are not categorised as public authorities, a move that nullifies the directive of the Central Information Commission (CIC) to bring them under the transparency law. …

Howzzat? CAG seeks exemption from RTI  Dnaindia

Aug 1, 2013

The Comptroller and Auditor General (CAG) had approached the Lok Sabha secretariat seeking exemption from the RTI Act much before its reports on the coal block allocation and the Commonwealth Games were leaked.

In its request, the national auditing agency sought exclusion of records and documents, used for preparing final report, from the RTI Act, according to the minutes of the Audit Advisory Board’s (AAB) meeting. …

Army housing body comes under RTI Act, rules CIC  Times of India

Jul 31, 2013

NEW DELHI: The Central Information Commission (CIC) has ruled that the Army Welfare Housing Organization is an extension of the Army and comes under the ambit of the Right to Information Act.

“We hold that the AWHO, though on paper a separate entity, is nothing but an extension of the Army by virtue of being under the all pervasive control of senior serving Army officers, including the AG. We, therefore, hold that the AWHO is public authority under… the RTI Act,” the commission said. …

Govt’s moral teacher (CVC) doesn’t practise what it preaches  Dnaindia.com

Jul 31, 2013

The Central Vigilance Commission (CVC) is stonewalling information sought under the Right to Information (RTI) Act on a high profile corruption case involving a top official from the ministry of defence (MoD) and a couple of cabinet ministers. …

Vigilance officers did seek RTI exemption  Times of India

Jul 31, 2013

PANAJI: Officials of the vigilance department had moved a proposal to exempt the department from coming under the purview of the Right to Information Act. …

Madras HC stays CIC’s notice to BCCI over RTI Act  HT

July 26, 2013

The stay was granted by justice KK Sasidharan while passing interim orders yesterday on a petition by the Board of Control for Cricket in India (BCCI) challenging the CIC proceedings. …

Disclose probe reports on Rajiv Gandhi’s killing, CIC tells government  Times of India

Jul 17, 2013

NEW DELHI: The Central Information Commission (CIC) has allowed a plea by Rajiv Gandhi assassination convict Perarivalan directing the government to provide inquiry reports related to the former PM’s death. The Commission has asked for reports by Justice MC Jain and Justice JS Verma Commissions to be made public and also pulled up the home ministry for delaying their response. …

To see a copy of the CIC’s relevant decision dated 10.07.2013, please click here.

‘Disclose communication between PM, CJI on RTI’

Jul 10, 2013

NEW DELHI: Central Information Commission has asked the Supreme Court to provide communication exchanged between the Chief Justice of India (CJI) and the Prime Minister’s Office (PMO) on the issue of RTI. …

HUDA to chargesheet PIO for negligence

Jun 28, 2013

CHANDIGARH: A state public information officer (SPIO) of Haryana Urban Development Authority (HUDA), posted at Hisar, is facing a major departmental penalty for not providing information to a noted RTI activist, Manoj Karwasra, as Hisar divisional commissioner has ordered a charge sheet against the officer for his “sheer negligence”.

Karwasra wanted information about action on his complaint filed against a few HUDA officials, who allegedly did not provide complete information to police during a probe into an FIR lodged against him in 2012. …

Action sought against officer for ignoring RTI plea  Zeenews

June 08, 2013

Itanagar: The Arunachal Pradesh Information Commission has recommended disciplinary action against an officer-in-charge for ‘wilfully’ disobeying its order to provide information under the RTI Act, 2005.

The OC of Sangram police station in Kurung Kumey district, who is also the public information officer, did not furnish information sought by an old and illiterate villager, official sources said on Saturday. …

Blow for transparency: The CIC’s move to apply the RTI Act to political parties is a master stroke

Jun 5, 2013

The Central Information Commission (CIC) deserves three cheers for its decision to bring six national political parties under the purview of the Right to Information Act. It is a significant and tangible move forward in a debate that has been stalled time and again over several decades: how to ensure inner-party democracy and transparency in the way parties collect funds and spend them. …

To see a copy of the CIC’s Full Bench Decision dated 03.06.2013, click here.

Political parties come under RTI, rules CIC TOI News

Jun 4, 2013

NEW DELHI: Lifting the cloak of secrecy from sources of funding of political parties and their expenditure the central information commission (CIC) has ruled that they are public authorities who now need to respond to RTI queries within six weeks.

Political parties on Monday lost the battle to stay out of RTI purview and keep their donors secret after the commission in a 54-page order said six national parties — Congress, BJP, NCP, CPI-M, CPI and BSP — have been substantially funded, even if indirectly, by the central government. …

To see a copy of the CIC’s Full Bench Decision dated 03.06.2013, click here.

Govt simplifies e-filing of RTI pleas

Jun 1, 2013

NEW DELHI: Filing RTI applications will now become easier with the government extending e-filing of petitions to more departments and enabling people to pay through web-based payment gateway. After launching the facility for department of personnel and training (DoPT) recently, this will be extended to nearly half a dozen departments including road transport and highways ministry on June 3. …

All non-sensitive files to be computerised to facilitate RTI applicants

Dec 21, 2011

New Delhi. The Government proposes to computerize all non-sensitive files so as to reduce the burden of RTI applicants. The Government of India, in recognition of the long-felt need for efficiency in Government processes and service delivery mechanisms, has included e-Office as one of the Mission Mode Projects (MMP) under the National e-Governance Plan (NeGP). The e-Office MMP is aimed at introducing the concept of Less Paper and efficient Offices in all the Government of India Offices. The broad objectives of e-Office are as below:

a) To improve efficiency, consistency and effectiveness of government responses.
b) To reduce turnaround time and to meet the demand of the citizen charter.
c) To provide for effective resource management to improve the quality of administration.
d) To enhance transparency and accountability.
e) To provide cost effective and environment friendly e-storage facility.

The project was launched at three pilot locations, namely, Department of Administrative Reforms & Public Grievances, e-Governance Division of Department of Information Technology and Training Division of Department of Personnel & Training in September, 2010.

This information was given by Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Prime Minister’s Office, Shri V. Narayanasamy in written reply to a question in the Lok Sabha today.
(Courtesy: pib press release)

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LIFE & STYLE: 23 daily habits that will make you smarter …

23 daily habits that will make you smarter
Anna Paquin had sex with whole ‘True Blood’ cast
Confessions of a Techie 2.0
Society: the changing narrative of love, sex and marriage in India
College girls by day, sex workers by night!
Hyderabadi girls keeping their boyfriends in dark
Like in West, Bangalore starts the party early
Live-in relationships breaking up at a rapid rate in Bangalore

Go to NEWS.

23 daily habits that will make you smarter    Timesofindia.indiatimes.com
Jul 19, 2014
Getting smarter isn’t something that happens overnight. Instead, you have to build your intelligence every day through intentional daily habits. …

Anna Paquin had sex with whole ‘True Blood’ cast    Timesofindia.indiatimes.com
Jun 24, 2014
Anna Paquin, star of the show ‘True Blood’ said that she had real sex on camera with most of her co-stars in all the seven seasons. …

Confessions of a Techie 2.0   Thehindu.com
June 08, 2014
It’s a wonderful spring morning,
First rays of the sun are winking,
And the alarm goes on ringing, …

You may like to click on any of the following links:-
* Latest DOPT/CVC/RTI/MOF/CGHS/DPE/RBI/IRDA Orders/Notifications/Circulars; News
* Vigilance Related GOI/CVC Notifications/Office Orders/Circulars
* Right to Information (RTI) – Rules/ Notifications/Circulars/Guidelines (Subject-Wise) & CIC Orders/Decisions
* Decisions of Central Information Commission – Section-Wise and Subject-Wise
* CGHS Circulars/Empanelled Hospitals/Package Rates
*
Lists of Scheduled Castes, Scheduled Tribes and Other Backward Classes

Society: the changing narrative of love, sex and marriage in India   Hindustantimes.com
February 22, 2014
The first issue of Brunch in Delhi came out on February 1, 2004. Nine months later, with the launch of the Hindustan Times in Mumbai, Brunch was introduced to readers there as well. The Delhi Brunch completes 10 years this month. … 

College girls by day, sex workers by night!  Timesofindia.indiatimes.com
Oct 28, 2013
Many young gals coming from Talukas and districts around Nagpur indulge in the oldest profession in the world when they come to the city to study or work
Till now, the Nagpurians had tagged Ganga Jamuna red light as the dwelling arena of the commercial sex workers, having shut their hearts, minds and eyes to their professional and personal lives. …

Hyderabadi girls keeping their boyfriends in dark   Timesofindia.indiatimes.com

Sep 1, 2013

While their parents are in the know, an increasing number of city girls are keeping their boyfriends in the dark about going clubbing with friends.

Remember the time when you’d lie at home to go partying and then sneak back into your room, while everyone at home was busy snoring? …

Like in West, Bangalore starts the party early  Times of India

Aug 18, 2013

BANGALORE: Chilling out with colleagues over a couple of pints after sunset is becoming common among office-goers in the city, a trend that has kept London’s pubs crowded after 6 pm.

In cities with a high density of commercial establishments, such as New York and London, there has always been a trend of people leaving office early to catch a drink before heading home for dinner. …

Live-in relationships breaking up at a rapid rate in Bangalore  Times of India

Aug 5, 2013

BANGALORE: This technology hub is witnessing a sharp rise in cases of discord in live-in relationships. Most cases reported are those of people working in the software and BPO industries.

“The number of cases of break-up in live-in relationships was 30 during 2011-12. …
Note:- It may be noted that the information in this website is subject to the Disclaimer of Dtf.in. However, in case there is any complaint with respect to any content published in this website, it may kindly be brought to our notice for appropriate action to remove such content as early as possible or publish the latest/updated content/event, if any, at info@dtf.in.

RESERVATION: Supreme Court eases norms for SCs/STs’ promotions …

Supreme Court eases norms for SCs/STs’ promotions
Maharashtra okays 16% quotas for Marathas, 5% for Muslims
Govt panel favours OBC quota for transgenders
Transgenders socially, economically backward: SC
Hindu converted to Islam doesn’t lose backward class status: Madras HC
SC upholds Centre’s decision to include Jats in OBC
Government notifies Jat reservation, but OBC Commission raises red flag
Cabinet Approves Amendment to Rights of Persons with Disabilities Bill 2014
Amendments in the Central List of Other Backward Classes for 13 States and three UTs
58 Communities Have Been Proposed by 7 States for Inclusion in Scheduled Tribes List
SC tells government to decide on post reservation in AIIMS
Parties in Punjab decry exclusion of Jat Sikhs from reservation
HC tells central govt offices to verify details for caste validity
‘HC stays verdict on plea against quota in jobs

‘Bandbaja’ stir at social justice minister Shivajirao Moghe’s residence
Centre not keen on including jat ‘gotras’ in OBC list
Levelling the playing field
Supreme Court orders Centre and states to implement 3% quota for disabled
Khaps oppose inclusion of jats in OBC list
UP govt restrained from giving reservation to ‘adequately represented’ classes
AIIMS told to appoint on quota
Govt draws flak over delay in quota for faculty in AIIMS
Govt files review petition against SC order rejecting caste-based quota in AIIMS
SC order on reservation gets flak in Lok Sabha
Khan revives minority sub-quota bid, wants entire 4.5% for Muslims
Revision of Income Criterion to exclude Socially Advanced Persons/Sections (Creamy Layer) from list of OBCs
Reservation for Physically Handicapped Persons

Inclusion of Caste in SC List

Go to NEWS.

———————————————————————————
RECENT ORDERS/CIRCULARS

> DOPT O.M. No. 36012/23/96-Estt.(Res) dated 22.7.1997 regarding lower qualifying marks, lesser standard of evaluation for SC/ST candidates for reservation in promotion is declared illegal. – SC Judgment dated 15.07.2014 – Rohtas Bhakhar & Others Vs. Union of India and Another >>> Court Judgments on Service Matters
>
  O.M. dated 30.05.2014 – Revision of format for OBC Caste Certificate >>> Reservation for OBCs and PWDs – Orders/Circulars
* Hon’ble Supreme Court has, inter alia, directed the Centre and the State Governments to take steps to treat transgender persons as socially and educationally backward classes of citizens and extend all kinds of reservation in cases of admission in educational institutions and for public appointments.-  SC Judgment dated 15.04.2014 – National Legal Services Authority Vs. Union of Indian and others
* O.M. dated 31.03.2014 – Guidelines for providing certain facilities in respect of PWDs who are already employed in Government for efficient performance of their duties 
* O.M. dated 20.03.2014 – Computation of reservation- implementation of the judgment in the matter of Union of India Vs. National Federation of Blind & Ors (info to be furnished by 27.3.14)
* Resolution dated 04.03.2014 – Inclusion of ‘Jat’ caste in the Central List of Other Backward Classes (OBCs) in some States
* NCBC D.O. letter dated 26.02.2014 – NCBC Advice regarding rejection of the request for inclusion of ‘JAT’ caste or community in the Central List of OBCs in some States
*
O.M. dated 25.02.2014 – Issue of Compendium of instructions on reservation for ex-servicemen
*
O.M. dated 19.02.2014 – Grant of Transport Allowance to Central Government Employees – Extension of benefit of Transport Allowance at double the normal rate to Deaf and Dumb employees
* Resolution dated 17.02.2014 – Amendments & modifications in the Central List of Other Backward Classes
* O.M. dated 14.02.2014 – Reservation for PWDs – Computation of reservation – Supreme Court judgement in the case of Union of India & Ors. Vs. National Federation of Blind & Ors.
* O.M. dated 14.02.2014 – Guidelines for providing certain facilities in respect of persons with disabilities who are already employed in Government for efficient performance of their duties
* O.M. dated 14.02.2014 – Guidelines regarding change of cadre of IAS Officers appointed against vacancies reserved for Physically Handicapped (PH) category
* O.M. dated 13.02.2014 – Representation of SC, ST, OBC, Minorities and Women on Selection Boards/Committees

* O.M. dated 23.01.2014 – Brochure on reservation for Scheduled Castes, Scheduled Tribes and OBCs in services
Brochure – 2014 >> Click here
.
* O.M. dated 21.01.2014 – Identification of Scientific and Technical posts in terms of DOPT’s O.M. dated 23.06.1975, along with O.M. dated 23.06.1975
* O.M. dated 08.01.2014 – Identification of jobs or posts for persons with disabilities – review thereof
* Hon’ble Bombay High Court has directed to give benefits of reservation to PWDs in the matter of promotion to posts in the IAS by applying the O.M. dated 29 December 2005 and subsequent Office Memorandum consistent with the aforesaid judgment dated 8 October 2013 of the Supreme Court. - Bombay HC judgement dated 04.12.2013 – National Confederation for Development of Disabled & Anr.
* Reservation for PWDs – O.M. dated 03.12.2013 – Reservation for Persons with Disabilities – Computation of Reservation – Hon’ble Supreme Court judgement in the matter of Union of India & Anr. Vs. National Federation of Blind
———————————————————————————

Supreme Court eases norms for SCs/STs’ promotions    Timesofindia.indiatimes.com
Jul 20, 2014
NEW DELHI: The Supreme Court has revived relaxed standards for Scheduled Caste and Scheduled Tribe government employees in departmental competitive and promotion examinations. …

You may like to click on any of the following links:-
* Reservation for SCs/STs/OBCs/PWDs/Minorities
* Caste- News
* Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI Circulars / Orders / Notifications / Guidelines
* Vigilance Clearance
* Right to Information (RTI) – Rules/ Notifications/Circulars/Guidelines (Subject-Wise) & CIC Decisions
* Decisions of Central Information Commission – Section-Wise and Subject-Wise

* CGHS Circulars/Empanelled Hospitals/Package Rates.

Maharashtra okays 16% quotas for Marathas, 5% for Muslims  Timesofindia.indiatimes.com
Jun 25, 2014
MUMBAI: In the wake of NCP president Sharad Pawar’s ultimatum to chief minister Prithviraj Chavan, the state cabinet on Wednesday approved a populist proposal with an eye on the ensuing assembly elections to provide 16% reservation for backward Marathas and 5 per cent for Muslims in education and government jobs. As a result, the total reservation will be 73 per cent. …

Govt panel favours OBC quota for transgenders  Hindustantimes.com
May 14, 2014
With the National Commission for Backward Classes (NCBC) recommending their inclusion in the central list of Other Backward Class, transgenders in India moved one step closer to getting reservations in jobs and educational institutions. …

Transgenders socially, economically backward: SC  Indiatvnews..com
15 Apr 2014
New Delhi: The Supreme Court Tuesday said that transgenders should be treated a third category and would be considered as socially and economically backward classes and as such entitled to job reservation. …  

Hindu converted to Islam doesn’t lose backward class status: Madras HC  Timesofindia.indiatimes.com
Apr 10, 2014
CHENNAI: The Madras high court has ordered the Tamil Nadu government to instruct its officials to issue backward class (BC) community certificates to people who embrace Islam, categorically saying that a BC member would get all the benefits meant for BCs even after conversion to Islam. …

SC upholds Centre’s decision to include Jats in OBC
April 09, 2014
New Delhi: In a major boost to the Congress-led UPA government at the Centre, the Supreme Court on Wednesday refused to put a stay on its notification to include Jats in central list of OBCs in nine states.
The apex court, while passing the order, said, “We are prima facie satisfied that there is material to take the decision to include Jats in the OBC category.” …   

Government notifies Jat reservation, but OBC Commission raises red flag   Dnaindia.com
8 March 2014
Even after facing vociferous opposition from Congress party’s Muslim leaders for extending poll eve reservations to Jats, the government on Friday went ahead notifying their inclusion in the central OBC list. The cabinet at a special meeting on Sunday had extended reservation facilities to Jats in nine states.  The notification mentions that Muslim Jats in Gujarat are also included in the central list, but in other states of Haryana, Himachal Pradesh, Madhya Pradesh, Uttarakhand, Uttar Pradesh, Bihar and Delhi, there is no mention of communal identity.

Jats get quota, Rahul doesn’t get his way on ordinances   Hindustantimes.com
March 02, 2014
President Pranab Mukherjee’s reluctance to support its ordinance route forced the cabinet on Sunday to drop its plan to sidestep Parliament to enact anti-corruption laws being pushed by Congress vice-president Rahul Gandhi. …

Cabinet Approves Amendment to Rights of Persons with Disabilities Bill 2014
New Delhi, Feb 7, 2014
The Cabinet on 6 February, 2014 approved the proposal of the Department of Disability Affairs to incorporate amendments in the proposed Rights of the Persons with Disabilities Bill, 2014, which are:-

- Definition of person with disability in terms of interaction with barriers also;
- High support needs person enabled to take independent and inform decision also;
- Definition of low vision will be notified by the Government;
- The appropriate Government to take necessary steps to ensure reasonable accommodation for persons with disabilities;
- No person with disability will be discriminated on grounds of disability;
- Appropriate Governments to ensure that the persons with disabilities enjoy legal capacity on an equal basis with others, in all aspects of life to have equal rights as any other person before law;
- Recognizing legal capacity of person with disability, limited guardianship would be the norm, to enable the person with disability to take joint decision with legal guardian;
- Person with disability would also have the right to appeal against the decision of appointment of legal guardian;
- Disability Certificate to be valid across the country;
- Educational institutions funded and recognized will have to provide inclusive education for children with disability;
- The appropriate Governments to constitute to expert committee with representation of persons with disabilities for identification of posts for Government employment for persons with disabilities;
- Review period shortened from 5 years to 3 years in case of identified posts;
- 5 per cent vacancies reserved for persons with disabilities will be computed against the total number of vacancies in the cadre strength;
- National Commission and State Commission will have power to exempt any post in an establishment from the purview of reservation for persons with disabilities;
- For greater coverage and employability in Government sector, the appropriate Governments to prescribe relaxation for upper age limit for employment of PwDs;
- National Commission shall formulate and enforce regulations.
(Source: pib press release)


Amendments in the Central List of Other Backward Classes for 13 States and three Union Territories
New Delhi, Jan 30, 2014
The Union Cabinet today gave its approval for making amendments in the Central List of Other Backward Classes (OBCs) in respect of 13 States (Andhra Pradesh, Bihar, Goa, Himachal Pradesh, Jharkhand, Karnataka, Kerala, Maharashtra, Punjab, Tamil Nadu, Uttarakhand, Uttar Pradesh and West Bengal) and three Union Territories (Chandigarh, Delhi and Puducherry) by way of inclusion / correction / deletion of castes/communities according to  advices received from the National Commission for Backward Classes (NCBC). The amendments will notify 115 changes recommended by the NCBC.
The proposed changes will enable persons belonging to these castes/communities to avail benefits of reservation in government services and posts as well as in central educational institutions according to existing policy. They will also become eligible for benefit under various welfare schemes, scholarships, etc. being administered by the Central Government, which are at present available to persons belonging to the OBCs.
Background:
The NCBC was set up in pursuance to the Supreme Court judgement in the Indira Sawhney case.   As per the NCBC Act 1993, Section 9 (“Functions of the Commission”) states that:-
i.    The Commission shall examine requests for inclusion of any class of citizens as a backward class in the lists and hear complaints of over-inclusion or under-inclusion of any backward class in such lists and tender such advice to the Central Government as it deems appropriate and;
ii.    The advice of the Commission shall ordinarily be binding upon the Central Government.”
The NCBC has been tendering advice to the Central Government from time to time. A total of 30 Notifications have been issued so far and till date, a total of 2343 “entries” (an “entry” means a caste, including its synonyms, sub-castes etc.) have been notified in the Central list of OBCs for 24 States and six Union Territories. The last such notification was issued on 08.12.2011. Since then, many more advices for inclusion/ deletion of castes/ communities and correction in the existing list of OBCs, have been received from the NCBC.
(Source: pib press release)
More: Brochure on Reservation for SCs, STs and OBCs, 2014 >> Click here.

58 Communities Have Been Proposed by 7 States for Inclusion in Scheduled Tribes List
New Delhi, Jan 30, 2014
The government has received proposals from seven states for inclusion of 58 communities in Scheduled Tribes list by December 2013. Highest number of 39 communities have been proposed by Assam followed by Sikkim with 11 communities and Jharkhand with 4 communities. Proposed the government after due examination has referred the proposals to Registrar General of India.
The approved modalities for deciding claims for inclusion in, exclusion from and other modifications in the orders specifying Scheduled Castes and Scheduled Tribes lists are only those proposal which have been recommended and justified by the concerned State Government/UT Administration and concurred with by the Registrar General of India (RGI) and the National Commission for Scheduled Tribes (NCST) are considered for amendment of the legislation.
(Source: pib press release)   

SC tells government to decide on post reservation in AIIMS   Zeenews.india.com
January 16, 2014
New Delhi: The Supreme Court Thursday said it was for the central government to decide whether there should be reservation for Scheduled Castes and Scheduled Tribes in super speciality posts in the All India Institute of Medical Sciences (AIIMS) as the court declined to revisit its July 2013 judgment. …

Parties in Punjab decry exclusion of Jat Sikhs from reservation  Thehindu.com
Dec 25, 2013
The recent move by the Union government to provide reservation to the Jat community in Central government jobs under the Other Backwards Classes quota has created ripples in Punjab’s fragile political scenario, as “Jat Sikhs” do not figure in the proposal. …

HC tells central govt offices to verify details for caste validity   Indianexpress.com
Dec 05 2013
In a bid to regulate caste validation of central government employees, the Bombay High Court last month had directed central government offices to give details of the caste verification of their employees recruited in SC/ST category. These offices have been asked to file an affidavit by February 10, 2014. …

HC stays verdict on plea against quota in jobs  Indianexpress.com
Nov 27 2013
The Allahabad High Court Tuesday reserved its judgment on a petition demanding that reservation to Other Backward Classes (OBCs) and Scheduled Castes (SCs) in state government jobs should be stopped as these categories were already well-represented in these jobs.
A single judge bench of Justice Sudhir Agrawal reserved the judgment after conclusion of arguments of both the parties. …

‘Bandbaja’ stir at social justice minister Shivajirao Moghe’s residence Timesofindia.indiatimes.com
Oct 31, 2013
YAVATMAL: OBC Sanghatna has proposed to stage a dharna at the residence of social justice minister Shivajirao Moghe on Saturday to protest against the anti-OBC attitude of the state government.

Centre not keen on including jat ‘gotras’ in OBC list  Timesofindia.indiatimes.com
Oct 29, 2013
NEW DELHI: The Centre has urged Haryana to withdraw its note which said even the ‘gotras’ allied to Jat community should be considered for OBC tag, a demand that has further complicated the seemingly intractable issue and threatens to upset the Congress’s political deadline. …

Levelling the playing field  Thehindu.com

Oct 16, 2013

The latest Supreme Court ruling on the rights of persons with disabilities has struck down an arbitrary proviso in current government policy that had become an impediment in the mandatory reservation of three per cent of jobs for this important section of the population. In disposing of an appeal from the Union of India, the court has pronounced that the quota should be computed uniformly across all grades of employment, thereby removing a discrepancy in the 2005 government order. …

Supreme Court orders Centre and states to implement 3% quota for disabled  Timesofindia.indiatimes.com

Oct 9, 2013

NEW DELHI: In a landmark order, the Supreme Court on Tuesday prised open significant employment opportunities for the disabled by directing the Centre and states to implement within three months an 18-year-old law mandating 3% reservation for such persons in government jobs. …

More: SC Judgment dated 08.10.2013 – Union of India & Ors. Vs. National Federation of the Blind & Ors.

Khaps oppose inclusion of jats in OBC list  Timesofindia.indiatimes.com

Oct 7, 2013

NEW DELHI: Heads of Khap panchayats of several states were among hundreds of people belonging to Other Backward Castes who assembled at Jantar Mantar on Saturday to protest against the recent government proposal to include Jats in the central OBC list and give them the benefit of reservation. …

UP govt restrained from giving reservation to ‘adequately represented’ classes

Oct 3, 2013

ALLAHABAD: Allahabad High Court today restrained the Uttar Pradesh government from providing reservation facility to “adequately represented” classes in recruitment of close to 40,000 constables in the civil police, the Provincial Armed Constabulary and the fire service. …

AIIMS told to appoint on quota  Times of India

Sep 12, 2013

NEW DELHI: Following an uproar in Parliament in the recent session, the health ministry has asked AIIMS to continue with reservation in appointments to faculty posts, contrary to a apex court judgment. …

Govt draws flak over delay in quota for faculty in AIIMS  Times of India

Sep 4, 2013

NEW DELHI: Political parties, including JD(U), SP, BSP and DMK, on Tuesday lodged a strong protest against the government’s slow response in bringing the Constitutional amendment bill to negate a Supreme Court order against reservation for faculty in super speciality section in the AIIMS. …

Govt files review petition against SC order rejecting caste-based quota in AIIMS  Times of India

Aug 15, 2013

NEW DELHI: The government on Wednesday filed a review petition in the Supreme Court against the July 19 judgment in which the apex court blocked caste-based reservation in faculty appointments in All India Institute of Medical Sciences (AIIMS) and other super specialty hospitals. …

SC order on reservation gets flak in Lok Sabha  Hindu

Aug 5, 2013

The recent Supreme Court judgement on reservation on Monday came in for criticism in the Lok Sabha with members claiming that it would hit hard 80 per cent population of the country comprising SC, ST and Backwards.

The judgement disallowing reservation in promotion in the faculty of AIIMS also saw members expressing concern over the erosion of Parliament’s supremacy and demanding urgent amendment to the Constitution to annul the apex court verdict. …

Khan revives minority sub-quota bid, wants entire 4.5% for Muslims  Times of India

Aug 5, 2013

NEW DELHI: Minority affairs Rahman Khan has argued that 4.5% reservation for minorities, which has been struck down by a court, can be revived by narrowing its focus to Muslims.

In a note to Congress vice-president Rahul Gandhi, the minister said the sub-quota of 4.5% for minorities under the 27% OBC reservation hit the roadblock because it smacked of being a religious quota aimed at minorities. …

Revision of Income Criterion to exclude Socially Advanced Persons/Sections (Creamy Layer) from list of other Backward Classes (OBCs)

May 16, 2013

The Union Cabinet today gave its approval for increase in the present income criterion of Rs. 4.5 lakh per annum for applying the Creamy Layer restriction throughout the country, for excluding Socially Advanced Persons/Sections (Creamy Layer) from the purview of reservation of Other Backward Classes (OBCs).

The new income criterion will be Rs. 6 lakh per annum. The increase in the income limit to exclude the Creamy Layer is in keeping with the increase in the Consumer Price Index and would enable more persons to take advantage of reservation benefits extended to OBCs in government services and admission to central educational institutions.

This would bring about equity and greater inclusiveness in society. The Department of Personnel and Training and the Ministry of Human Resource Development would issue necessary orders to this effect.
(Source: pib press release)

Reservation for Physically Handicapped Persons

New Delhi, May 07, 2013

Section 2 of Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) (PwD) Act, 1995 stipulates “Disability” means-

(i) Blindness;
(ii) Low vision;
(iii) Leprosy-cured;
(iv) Hearing impairment;
(v) Loco motor disability;
(vi) Mental retardation;
(vii) Mental illness;

As per Section 2 (t) of the PwD Act, persons with disability means a person suffering from not less than forty percent (40 percent) of any disability as certified by a medical authority.

As per Section 33 of the PwD Act, 1995, every appropriate Government shall appoint in every establishment such percentage of vacancies not less than three percent for persons or class of persons with disability of which one per cent. each shall be reserved for persons suffering from-

(i) Blindness or low vision;
(ii) Hearing impairment;
(iii) Loco motor disability or cerebral palsy, in the posts identified for each disability:

Provided that the appropriate Government may, having regard to the type of work carried on in any department or establishment, by notification subject to such conditions, if any, as may be specified in such notification, exempt any establishment from the provisions of this section.

As per Section 39 of the PwD Act, 1995, all Government educational institutions and other educational institutions receiving aid from the Government, shall reserve not less than three per cent seat for persons with disabilities.

Government has issued instructions that such persons should be provided reservation in all Groups of identified posts in the matter of direct recruitment and in Group ‘C’ and ‘D’ posts identified in the matter of promotion. Vide O.M. dated 26th December, 2012, Government has issued instructions to ensure that Persons with Disabilities (PwDs) get a fair opportunity in consideration for appointment to an identified post

The Government has finalized a Draft Rights of Persons with Disabilities Bill proposing reservation of not less than 5% of the posts for the PwDs.

This information was given by the Minister of State for Social Justice and Empowerment, Shri P. Balram Naik in a written reply to a question in Lok Sabha today.
(Source: pib press release)

Inclusion of Caste in SC List

New Delhi, May 07, 2013

Rajak [not Rajak (Washerman)] has been specified as a Scheduled Caste in relation to the State of Bihar.

The Government of Madhya Pradesh vide their letter dated 14.07.2006, had recommended notification of Rajak (Dhobi) caste as a Scheduled Caste throughout the State of Madhya Pradesh. The proposal was processed in accordance with the approved modalities. The observations of the Registrar General of India (RGI) in the matter have been communicated to the Government of Madhya Pradesh vide this Ministry`s letter dated 08.03.2007, for appropriate action at their end.

This information was given by the Minister of State for Social Justice and Empowerment, Shri P. Balram Naik in a written reply to a question in Lok Sabha today.
(Source: pib press release)

Note:- It may be noted that the information in this website is subject to the Disclaimer of Dtf.in. However, if you have a complaint with respect to any content published in this website, it may kindly be brought to our notice for appropriate action to remove such content as early as possible or publish the latest/updated content/event, if any, info@dtf.in.

Court Judgements On Service Matters

More:* Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI / IRDA Orders / Notifications /Circulars; News * Court Judgments (All) * Vigilance Related GOI/CVC Notifications/Office Orders/Circulars * Right to Information Circulars/Orders/Decisions * CGHS Circulars/Empanelled Hospitals/Package Rates

——————————————————————————————–
Recent Judgements   

DOPT O.M. No. 36012/23/96-Estt.(Res) dated 22.7.1997 regarding lower qualifying marks, lesser standard of evaluation for SC/ST candidates for reservation in promotion is declared illegal. – SC Judgment dated 15.07.2014 – Rohtas Bhakhar & Others Vs. Union of India and Another
The charge sheet/charge memo having not been approved by the disciplinary authority was non est in the eye of law
SC Judgment dated 05.09.2013 – Union of India & Ors. Vs. B.V. Gopinath

The order of dismissal passed by the Superintendent of Police dispensing with the inquiry was totally unsustainable and has been annulled.  SC Judgment dated 13.05.2014 – Risal Singh Vs. State of Haryana & Ors.
… the order of compulsory retirement is not to be treated as a punishment and carries no stigma.” – Bombay High Court Judgement dated 07.05.2014 – Mahesh Prabhakar Kamat Vs. Kamba Transport Corporation Ltd., Goa, & Others
■ The Supreme Court has struck down a single directive provision which barred CBI from investigating corruption charges against joint secretary and above rank officers without prior permission of the Centre. –
SC Judgment dated 06.05.2014 – Dr. Subramanian Swamy Vs. Director, Central Bureau of Investigation & Anr.
Report – Analysis of Cases Disposed of by the CAT (As on DOPT website – 17.04.2014)
Hon’ble Supreme Court has, inter alia, directed the Centre and the State Governments to take steps to treat transgender persons as socially and educationally backward classes of citizens and extend all kinds of reservation in cases of admission in educational institutions and for public appointments.-  SC Judgment dated 15.04.2014 – National Legal Services Authority Vs. Union of Indian and others
Child Care Leave SC Judgment dated 15.04.2014 – Kakali Ghosh Vs. Chief Secretary, A&N Administration & Ors.
Reopening of the inquiry qua charge sheet after 30 years or so would not serve any purpose -
SC Judgment dated 29.01.2014 – State of Maharashtra Vs. Vijay Kumar Aggarwal & Anr.
Punishment must be given according to charges
SC Judgment dated 03.01.2014 – Ishwar Chandra Jayaswal Vs. Union of India & Ors.
An employee, sacked following disciplinary proceedings, cannot seek reinstatement as a “matter of right” after acquittal from a criminal court on the same charges
- SC Judgement dated 28.11.2013 – State of West Bengal & Ors. Vs. Sankar Ghosh
Courts can’t order recovery after quashing appointment
SC Judgment dated 01.11.2013 – Central Electricity Supply Utility of Odisha Vs. Dhobei Sahoo & Ors. Transparency in Services (Minimum fixed tenure, recording of oral directions/instructions, etc.)SC Judgment dated 31.10.2013 – T.S.R. Subramanian & Ors. Vs. Union of India & Ors. Reservation for PWDs – SC Judgment dated 08.10.2013 – Union of India & Ors. Vs. National Federation of the Blind & Ors. Indiscipline – Misbehaviour – SC Judgment dated 24.09.2013 – Davalsab Husainsab Mulla Vs. North West Karnataka Road Transport Corporation
Quasi-Judicial Authority-Administrative Authority-Natural JusticeSC Judgment dated 18.03.2013 – Nirmal J. Jhala Vs. State of Gujarat & Anr..
SC Judgment dated 29.04.1969 – A.K. Kraipak & Ors, etc. Vs. Union of India & Ors..
■ ‘Inordinate delay in conducting inquiry can be a valid ground for quashing the charges’ - Delhi High Court Judgement dated 02.07.2012 – Union of India & Anr. Vs. B.A. Dhayalan
Charge-Sheet & Annexures must be signed by the Disciplinary Authority on each page – CAT Judgement dated 27.02.2012 – C. Punnusamy Vs. Union of India & Ors.   
No recovery of the excess amount paid to the employees due to erroneous pay fixation done by the authorities - SC Judgment dated 16.12.2008 – Syed Abdul Qadir & Ors. Vs. State of Bihar & Ors.
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Supreme Court Judgements – Subject-Wise
High Court Judgments
CAT Judgements

Supreme Court Judgements – Subject-Wise

ACRs * Charge-Sheet * Denial of Reasonable Opportunity – Bias * Departmental Inquiry to be conducted in the preferred language of the employee * Disciplinary action for lapses while discharging judicial/quasi-judicial functions * Disciplinary Authority/Power to Institute Disc. Proceedings* Ex Parte Inquiry * Exoneration in departmental proceedings ipso facto would not result into quashing of the criminal prosecution * In case of minor penalty, due promotion to be granted in accordance with the rules * Indiscipline – Misbehaviour * Leave Rules – Child Care Leave * Investigation of Corruption Charges against against JS and above rank Officers * Major Penalty without Inquiry * Natural Justice – Quasi-Judicial Authority – Administrative Authority * Pension and Gratuity * Promotion – RRs * Recovery * Reinstatement – Salary * Reopening of the inquiry qua charge sheet after 30 years or so would not serve any purpose * Reservation * Seniority – Ad Hoc Service * Sexual Harassment at Workplace * Simultaneous Proceedings * Transparency in Services (Minimum fixed tenure, recording of oral directions, etc.) * Unauthorized Absence * Unconditional Apology * Uncategorized

ACRs

  SC Judgment dated 23.04.2013 – Sukhdev Singh Vs. Union of India and Others (148.9 KiB, 867 hits)

Charge-Sheet
The charge sheet/charge memo having not been approved by the disciplinary authority was non est in the eye of law.

  SC Judgment dated 05.09.2013 – Union of India & Ors. Vs. B.V. Gopinath (289.7 KiB, 30 hits)

Denial of Reasonable Opportunity – Bias

  SC Judgment dated 18.10.2000 – Kumaon Mandal Vikas Nigam Ltd. Vs. Girja Shankar Pant & Ors. (54.2 KiB, 451 hits)

Departmental Inquiry to be conducted in the preferred language of the employee

  SC Judgment dated 01.05.2013 – Mithilesh Kumar Singh Vs. Union of India & Others (30.8 KiB, 557 hits)

Disciplinary action for lapses while discharging judicial/quasi-judicial functions

  SC Judgment dated 27.01.1993 – Union of India Vs. K.K. Dhawan (46.1 KiB, 448 hits)

Disciplinary Authority/Power to Institute Disc. Proceedings 

  SC Judgment dated 15.10.2012 – UCO Bank & Ors. Vs. Sushil Kumar Saha (227.4 KiB, 423 hits)

Ex Parte Inquiry

  SC Judgment dated 14.01.2013 – State Bank of India and Ors. Vs. Narendra Kumar Pandey (216.6 KiB, 345 hits)

Exoneration in departmental proceedings ipso facto would not result into quashing of the criminal prosecution

  SC Judgment dated 31.08.2012 – NCT of Delhi Vs. Ajay Kumar Tyagi (99.8 KiB, 467 hits)

In case of minor penalty, due promotion to be granted in accordance with the rules

  SC Judgment dated 30.07.2013 – DHBVNL, Vidhyut Nagar, Hisar & Others V. Yashvir Singh Gulia (163.7 KiB, 594 hits)

Indiscipline – Misbehaviour

  SC Judgment dated 24.09.2013 – Davalsab Husainsab Mulla Vs. North West Karnataka Road Transport Corporation (223.4 KiB, 651 hits)

 Investigation of Corruption Charges against against JS and above rank Officers

  SC Judgment dated 06.05.2014 – Dr. Subramanian Swamy Vs. Director, Central Bureau of Investigation & Anr. (477.7 KiB, 161 hits)

Leave Rules
Child Care Leave

  SC Judgment dated 15.04.2014 – Kakali Ghosh Vs. Chief Secretary, A&N Administration & Ors. (186.4 KiB, 166 hits)

Major Penalty without Inquiry

  SC Judgment dated 13.05.2014 – Risal Singh Vs. State of Haryana & Ors. (173.8 KiB, 149 hits)

Natural Justice
— Quasi-Judicial Authority-Administrative Authority-Natural Justice

  SC Judgment dated 18.03.2013 – Nirmal J. Jhala Vs. State of Gujarat & Anr. (442.3 KiB, 596 hits)

  SC Judgment dated 29.04.1969 – A.K. Kraipak & Ors, etc. Vs. Union of India & Ors. (51.4 KiB, 67 hits)

Pension and Gratuity can not be denied without the authority of law 

  SC Judgment dated 14.08.2013 – State of Jharkhand & Ors. Vs. Jitendra Kumar Srivastava & Anr (242.4 KiB, 531 hits)

Promotion – RRs

  SC Judgment dated 23.08.2013 – Union of India & Ors. Vs. Shri G.R. Rama Krishna & Anr. (170.4 KiB, 650 hits)

Punishment to be commensurate with Articles of Charge

  SC Judgment dated 03.01.2014 – Ishwar Chandra Jayaswal Vs. Union of India & Ors (169.2 KiB, 627 hits)

Recovery
Courts can’t order recovery after quashing appointment 

  SC Judgment dated 01.11.2013 – Central Electricity Supply Utility of Odisha Vs. Dhobei Sahoo & Ors. (316.0 KiB, 496 hits)

No recovery of overpayment of salary in higher scale if there was no misrepresentation made by the appellant/employee

  SC Judgment dated 16.12.2008 – Syed Abdul Qadir & Ors. Vs. State of Bihar & Ors. (163.4 KiB, 416 hits)

  SC Judgment dated 19.09.1994 – Sahib Ram Vs. State of Haryana and Ors. (11.0 KiB, 137 hits)

Reinstatement – Salary

  SC judgement dated 22.08.2012 – R.S. Misra Vs. Union of India and Others (177.9 KiB, 1,051 hits)

Reopening of the inquiry qua charge sheet after 30 years or so would not serve any purpose

  SC Judgment dated 29.01.2014 – State of Maharashtra Vs. Vijay Kumar Aggarwal & Anr. (186.1 KiB, 232 hits)

Reservation

  SC judgment dated 15.02.2008 – Union of India Vs. Dattatray son of Namdeo Mendhekar & Ors (12.8 KiB, 2,635 hits)

  Supreme Court judgment dated 13.12.1999 – Indira Sawhney Vs. UOI (84.2 KiB, 196 hits)

  Supreme Court judgment dated 10.2.1995 – R.K. Sabharwal & Ors. Vs. State of Punjab & Ors (34.6 KiB, 234 hits)

DOPT O.M. No. 36012/23/96-Estt.(Res) dated 22.7.1997 regarding lower qualifying marks, lesser standard of evaluation for SC/ST candidates for reservation in promotion is declared illegal.

  SC Judgment dated 15.07.2014 – Rohtas Bhakhar & Others Vs. Union of India and Another (201.2 KiB, 87 hits)

— Reservation for PWDs and Other Judgements

  SC Judgment dated 08.10.2013 – Union of India & Ors. Vs. National Federation of the Blind & Ors. (330.9 KiB, 391 hits)

  SC judgment dated 15.02.2008 – Union of India Vs. Dattatray son of Namdeo Mendhekar & Ors (12.8 KiB, 2,635 hits)

  Supreme Court judgment dated 13.12.1999 – Indira Sawhney Vs. UOI (84.2 KiB, 196 hits)

  Supreme Court judgment dated 10.2.1995 – R.K. Sabharwal & Ors. Vs. State of Punjab & Ors (34.6 KiB, 234 hits)

Reservation for Transgender Persons

  SC Judgment dated 15.04.2014 – National Legal Services Authority Vs. Union of Indian and others (525.2 KiB, 198 hits)

Seniority – Ad Hoc Service

  SC judgement dated 22.08.2012 – State of Haryana & Others Vs. Vijay Singh and Others (65.3 KiB, 1,044 hits)

Sexual Harassment at Workplace

  SC Judgment dated 19.10.2012 – Medha Kotwal Lele and Others Vs. Union of India and Others (264.3 KiB, 361 hits)

Simultaneous Proceedings
An employee, sacked following disciplinary proceedings, cannot seek reinstatement as a “matter of right” after acquittal from a criminal court on the same charges 

  SC Judgement dated 28.11.2013 – State of West Bengal & Ors. Vs. Sankar Ghosh (184.7 KiB, 589 hits)

Transparency in Services (Minimum fixed tenure, recording of oral directions, etc.)

  SC Judgment dated 31.10.2013 – T.S.R. Subramanian & Ors. Vs. Union of India & Ors. (290.3 KiB, 569 hits)

Unauthorized Absence

  SC Judgment dated 15.02.2012 – Krushnakant B. Parmar Vs. Union of India & Anr. (163.4 KiB, 347 hits)

Unconditional Apology

  SC Judgment dated 29.07.2013 – Lucknow K. Gramin Bank (Now Allahabad, UP Gramin Bank) & Anr. Vs. Rajendra Singh (217.8 KiB, 338 hits)

Uncategorized

  SC Judgement dated 19.08.2011 – State of UP & Ors. Vs. Luxmi Kant Shukla (149.9 KiB, 602 hits)

  SC judgement dated 01.03.2011 – State Bank of Bikaner & Jaipur Vs. Nemi Chand Nalwaya (51.3 KiB, 462 hits)

  SC judgement dated 27.08.2010 – Union of India & anr. vs. Bhaskarendu Datta Majumdar (118.7 KiB, 1,640 hits)

  SC judgement dated 18.08.2010 – Union of India & ors. vs. P.C. Ramakrishnayya (152.7 KiB, 1,260 hits)

  SC Judgement dated 13.08.2010 – State of M.P. vs. Harishankr Bhagwan Tripathi (93.7 KiB, 768 hits)

  SC Judgement dated 12.08.2010 – M.A.A. Annamalai vs. State of Kerala & another (158.4 KiB, 730 hits)

  SC judgment dated 15.02.2008 – Union of India Vs. Dattatray son of Namdeo Mendhekar & Ors (12.8 KiB, 2,635 hits)

  SC Judgment dated 19.12.2008 – Roop Singh Negi Vs. Punjab National bank & Ors. (128.8 KiB, 939 hits)

  SC Judgment dated 29.10.1971 – Union of India Vs. Sardar Bahadur (34.2 KiB, 865 hits)

High Court Judgements
Compulsory Retirement * Delay in conducting departmental inquiry * Habitual Indebtedness * Reservation for PWDs

Compulsory Retirement
“… the order of compulsory retirement is not to be treated as a punishment and carries no stigma. The rule of compulsory retirement has been held to hold the balance between the rights of the individual government servant and the interest of the public administration.”  

  Bombay High Court Judgement dated 07.05.2014 – Mahesh Prabhakar Kamat Vs. Kamba Transport Corporation Ltd., Goa, & Others (149.6 KiB, 109 hits)

Delay in conducting departmental inquiry

  Delhi High Court Judgement dated 02.07.2012 – Union of India & Anr. Vs. B.A. Dhayalan (304.0 KiB, 115 hits)

Indebtedness

  Delhi High Court Judgment dated 21.12.2012 – G.C. Verma Vs. UOI and Ors. (47.7 KiB, 290 hits)

Reservation for PWDs

  Bombay HC judgement dated 04.12.2013 – National Confederation for Development of Disabled & Anr. (132.5 KiB, 219 hits)

  Punjab & Haryana High Court Judgement dated 15.07.2011 – Lachhmi Narain Gupta & others Vs. Jarnail Singh and others (176.8 KiB, 290 hits)

CAT Judgements

  Report – Analysis of Cases Disposed of by the CAT (As on DOPT website – 17.04.2014) (655.3 KiB, 114 hits)

Charge-Sheet & Annexures must be signed by the Disciplinary Authority on each page

  CAT Judgement dated 27.02.2012 – C. Punnusamy Vs. Union of India & Ors. (18.9 KiB, 741 hits)

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Pension Rules – Circulars/Orders/Instructions and Gratuity Act/Rules – Part I

More: * Pension Rules – Circulars/Orders/Instructions and Gratuity Act/Rules – Part II (Subject Wise)
* Extension of Service – Circulars/Orders
* Vigilance Clearance * Right to Information Circulars/Orders/Decisions
* CGHS Circulars/Empanelled Hospitals/Package Rates
* Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI / IRDA Circulars / Orders / Notifications / Guidelines; News

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RECENT POSTS

* O.M. dated 08.07.2014 – Workshop on digitization scheduled to be held on 09.07.2014 at 2.30 P.M
Letter dated 07.07.2014 – 25th SCOVA Meeting under the Chairmanship of Hon’ble MOS (PP) – Rescheduling of date
* Letter dated 24.06.2014 – 25th meeting of Standing Committee of Voluntary Agencies (SCOVA) scheduled to be held on 24.07.2014 in Vigyan Bhawan Annexe, New Delhi
* O.M. dated 18.06.2014 – Improvement in Pension Disbursing System – Issues with State Bank of India Bank – regarding
O.M. dated 17.06.2014 – Identification of Pensioners Associations under the Pensioners’ Portal – A Mission Mode Project under NeGP
* O.M. dated 05.06.2014 – 25th meeting of Standing Committee of Voluntary Agencies (SCOVA) scheduled to be held in the month of July, 2014 under the Chairmanship of Hon’ble MOS (PP)
* CPAO – Accounting and Operating Procedure for Central Pension Processing Centre of Authorised Banks for Pension Disbursement to Pensioners-Feb. 12 (As on 21.05.14)
* CPAO – Scheme for Payment of Pensions to Central Govt. Civil Pensioners through Authorised Banks
* Letter dated 19.05.2014 – Grant of TA to Non-Official members attending the SCOVA meetings permission to perform air journey for journey above 1000 Kms.
* O.M. dated 07.05.2014 – Grant of Dearness Relief to CPF beneficiaries in receipt of ex-gratia payment w.e.f. 01.01.2014
* O.M. dated 07.05.2014 – Simplification of pension procedure – submission of undertaking by retiring Government servant along with pension papers
* O.M. dated 07.05.2014 – Re-constitution of Departmental Peer Review Committee for considering the cases of extension of service of Scientists beyond the age of superannuation
* O.M. dated 02.05.2014 – Implementation of Govt. decision on the recommendations of 5th CPC-Grant of Fixed Medical Allowance @ Rs.100 p.m. to pensioners residing in areas not covered under CGHS
* DOP&T’s Notice dated 30.04.2014 – Stipulated time for redressal of the grievances of the DOP&T’s pensioners
* DPPW Circular dated 24.04.2014 – Review of Rules 32,33 and 56 to 82 of the Central Civil Services (Pension) Rules, 1972 – suggestions regarding
* Central Pension Accounting Office O.M. dated 24.04.2014 – Procedure regarding switchover of Payment channel from PAO Counter/Treasury to Bank
* Central Pension Accounting Office O.M. dated 21.04.2014 – Grievances of Pensioners and their Associations with regard to services provided by banks
* O.M. dated 09.04.2014 – Grant of Dearness Relief to Central Government pensioners, family pensioners – Revised rate effective from 01.01.2014
* Central Pension Accounting Office O.M. dated 07.04.2014 – Issues raised by Pensioners in the Awareness Programme on Pensioners Portal held under the Chairmanship of Secretary (DPPW) on 07.12.13
* Central Pension Accounting Office O.M. dated 04.04.2014 – Particulars to be obtained by Head of Office from the retiring govt. servant eight months before the date of his retirement
* Central Pension Accounting Office O.M. dated 31.03.2014 – Timelines for Settlement of Pensionary dues authorized by CPAO for Pensioners incl. AIS Officers & employees of CPMF in Authorized Banks
* Letter dated 28.03.2014 – To fix timeline for redressal of grievances
* Notification dated 28.03.2014 – Amendments to the CCS (Pension) Rules, 1972
* O.M. dated 21.03.2014 – Strengthening of administration – Periodical review under FR 56/Rule 48 of CCS (Pension) Rules
* O.M. dated 12.03.2014 – Conferment of National Awards to Senior Citizens & Institutions working in the field of ageing on the occasion of IDOP-2014 on 1.10.14 (Extension of date up to 30.4.14)
* Notification dated 03.03.2014 – Amendment to Rule 37A of the CCS (Pension) Rules, 1972 
* O.M. dated 27.02.2014 – Voluntary retirement under FR 56 (k), etc. and amendment of Rules
* O.M. dated 24.02.2014 – Review/updation of Citizens and Clients charter (CCC)-CCC 2013-14
* Notification dated 20.02.2014 – Amendments to the CCS (Pension) Rules, 1972 – Substitution of Forms 3,5,7,8,10 to 14,18 to 22 and 24 (enclosed with letter dated 20.02.2014)  
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I. Pension Rules – Circulars/Orders (01.01.2012 onwards)
II. Pension Rules – Circulars/Orders (Up to Dec., 2011)
III.  Gratuity
IV.  Pension Rules and Gratuity Act/Rules

I. Pension Rules – Circulars/Orders issued from 01.01.2012 onwards

  O.M. dated 08.07.2014 – Workshop on digitization scheduled to be held on 09.07.2014 at 2.30 P.M (349.4 KiB, 19 hits)

  Letter dated 07.07.2014 – 25th SCOVA Meeting under the Chairmanship of Hon’ble MOS (PP) – Rescheduling of date (30.3 KiB, 19 hits)

  Letter dated 24.06.2014 – 25th meeting of Standing Committee of Voluntary Agencies (SCOVA) scheduled to be held on 24.07.2014 in Vigyan Bhawan Annexe, New Delhi (368.0 KiB, 25 hits)

  O.M. dated 18.06.2014 – Improvement in Pension Disbursing System – Issues with State Bank of India Bank – regarding (293.1 KiB, 25 hits)

  O.M. dated 17.06.2014 – Identification of Pensioners Associations under the Pensioners’ Portal – A Mission Mode Project under NeGP (760.6 KiB, 17 hits)

  O.M. dated 05.06.2014 – 25th meeting of Standing Committee of Voluntary Agencies (SCOVA) scheduled to be held in the month of July, 2014 under the Chairmanship of Hon’ble MOS (PP) (97.8 KiB, 24 hits)

  CPAO – Accounting and Operating Procedure for Central Pension Processing Centre of Authorised Banks for Pension Disbursement to Pensioners-Feb. 12 (As on 21.05.14) (8.7 MiB, 55 hits)

  CPAO – Scheme for Payment of Pensions to Central Govt. Civil Pensioners through Authorised Banks (1.1 MiB, 47 hits)

  Letter dated 19.05.2014 – Grant of TA to Non-Official members attending the SCOVA meetings permission to perform air journey for journey above 1000 Kms. (43.8 KiB, 35 hits)

  O.M. dated 02.05.2014 – Implementation of Govt. decision on the recommendations of 5th CPC-Grant of Fixed Medical Allowance @ Rs.100 p.m. to pensioners residing in areas not covered under CGHS (53.6 KiB, 260 hits)

  O.M. dated 07.05.2014 – Grant of Dearness Relief to CPF beneficiaries in receipt of ex-gratia payment w.e.f. 01.01.2014 (186.8 KiB, 104 hits)

  O.M. dated 07.05.2014 – Simplification of pension procedure – submission of undertaking by retiring Government servant along with pension papers (235.9 KiB, 68 hits)

  DOP&T’s Notice dated 30.04.2014 – Stipulated time for redressal of the grievances of the DOP&T’s pensioners (15.1 KiB, 41 hits)

  Central Pension Accounting Office O.M. dated 24.04.2014 – Procedure regarding switchover of Payment channel from PAO Counter/Treasury to Bank (524.1 KiB, 21 hits)

  DPPW Circular dated 24.04.2014 – Review of Rules 32,33 and 56 to 82 of the Central Civil Services (Pension) Rules, 1972 – suggestions regarding (2.1 MiB, 50 hits)

  Central Pension Accounting Office O.M. dated 21.04.2014 – Grievances of Pensioners and their Associations with regard to services provided by banks (1.1 MiB, 20 hits)

  O.M. dated 09.04.2014 – Grant of Dearness Relief to Central Government pensioners, family pensioners – Revised rate effective from 01.01.2014 (1.5 MiB, 156 hits)

  Central Pension Accounting Office O.M. dated 07.04.2014 – Issues raised by Pensioners in the Awareness Programme on Pensioners Portal held under the Chairmanship of Secretary (DPPW) on 07.12.13 (795.1 KiB, 16 hits)

  Central Pension Accounting Office O.M. dated 04.04.2014 – Particulars to be obtained by Head of Office from the retiring govt. servant eight months before the date of his retirement (1.3 MiB, 39 hits)

  Central Pension Accounting Office O.M. dated 02.04.2014 – Approval for change of CPPC address due to shifting of location, premises of CPPC (336.5 KiB, 17 hits)

  Central Pension Accounting Office O.M. dated 31.03.2014 – Timelines for Settlement of Pensionary dues authorized by CPAO for Pensioners incl. AIS Officers & employees of CPMF in Authorized Banks (1.3 MiB, 24 hits)

  Letter dated 28.03.2014 – To fix timeline for redressal of grievances (780.0 KiB, 51 hits)

  Notification dated 28.03.2014 – Amendments to the CCS (Pension) Rules, 1972 (2.6 MiB, 66 hits)

  O.M. dated 21.03.2014 – Strengthening of administration – Periodical review under FR 56/Rule 48 of CCS (Pension) Rules (153.3 KiB, 57 hits)

  O.M. dated 12.03.2014 – Conferment of National Awards to Senior Citizens & Institutions working in the field of ageing on the occasion of IDOP-2014 on 1.10.14 (Extension of date up to 30.4.14) (464.6 KiB, 37 hits)

  Notification dated 03.03.2014 – Amendment to Rule 37A of the CCS (Pension) Rules, 1972 (194.0 KiB, 48 hits)

  O.M. dated 27.02.2014 – Voluntary retirement under FR 56 (k), etc. and amendment of Rules (171.2 KiB, 79 hits)

  O.M. dated 24.02.2014 – Review/updation of Citizens and Clients charter (CCC)-CCC 2013-14 (458.8 KiB, 42 hits)

  Notification dated 20.02.2014 – Amendments to the CCS (Pension) Rules, 1972 – Substitution of Forms 3,5,7,8,10 to 14,18 to 22 and 24 (enclosed with letter dated 20.02.2014) (3.7 MiB, 79 hits)

  O.M. dated 31.01.2014 – Action Taken Report (ATR) on the minutes of the 23rd meeting of SCOVA (3.8 MiB, 30 hits)

  O.M. dated 24.01.2014 – 24th Meeting of SCOVA under the Chairmanship of Hon’ble MOS (PP) to be held on 05.02.2014 in New Delhi (36.0 KiB, 33 hits)

  O.M. dated 01.11.2013 – Introduction of Common Nomination Forms for Nominations under various Rules – inviting comments (240.9 KiB, 66 hits)

  O.M. dated 28.10.2013 – Revision of one-third commuted pension portion of pension for those who had drawn up lump sum payment on absorption in CPSUs/Autonomous Bodies – 6th CPC (141.9 KiB, 90 hits)

  O.M. dated 23.10.2013 – Simplification of procedure for verification of service – adherence to the revised format – regarding (71.7 KiB, 55 hits)

  O.M. dated 21.10.2013 – Timely payment of dues of encashment of leave to Government servants retiring on attaining the age of superannuation – need to obviate delays in payment of such dues (64.8 KiB, 61 hits)

  O.M. dated 17.10.2013 – Grant of Dearness Relief to CPF beneficiaries in receipt of ex-gratia payment w.e.f. 01.07.2013 (67.8 KiB, 108 hits)

  O.M. dated 07.10.2013 – Forwarding of minutes of the 23rd meeting of the Standing Committee of Voluntary Agencies (SCOVA) (1,022.0 KiB, 51 hits)

  O.M. dated 03.10.2013 – Grant of Dearness Relief to Central Govt. pensioners/family pensioners – Revised rate effective from 1.7.2013 (146.2 KiB, 104 hits)

  O.M. dated 20.09.2013 – Submission of Form 14 by the spouse to the pension disbursing bank after the death of the pensioner – instructions regarding (110.3 KiB, 59 hits)

  O.M. dated 12.09.2013 – Action Taken Report (ATR) on the minutes of the 22nd meeting of SCOVA (620.5 KiB, 52 hits)

  O.M. dated 11.09.2013 – Eligibility of widowed/divorced daughters for grant of family pension – clarification regarding (127.9 KiB, 55 hits)

  Identification of Pensioners Associations under the Pensioners Portal A Mission Mode Project under NeGP (As on DPPW website – 09.09.2013) (72.5 KiB, 46 hits)

  O.M. dated 06.09.2013 – 23rd Meeting of the SCOVA under the Chairmanship of MOS (PP) to be held on 20.09.2013 at New Delhi (334.7 KiB, 46 hits)

  Letter dated 26.08.2013 – 23rd meeting of the Standing Committee of Voluntary Agencies (SCOVA) under the Chairmanship of Hon’ble MOS(PP) to be held on 20.9.2013 in New Delhi (54.4 KiB, 40 hits)

  O.M. dated 01.08.2013 – Review of Forms for Pensionary/Retirement benefits and Nominations under various Rules of DPPW (51.3 KiB, 54 hits)

  O.M. dated 26.07.2013 – 23rd meeting of Standing Committee of Voluntary Agencies (SCOVA) scheduled to be held in the month of September, 2013 (88.9 KiB, 56 hits)

  O.M. dated 25.07.2013 – Issue of Identity Cards to Central Govt. Pensioners – Reg. (148.7 KiB, 92 hits)

  O.M. dated 11.07.2013 – Withholding of 10% gratuity from the retiring Government servants – Clarification regarding (151.3 KiB, 91 hits)

  O.M. dated 11.07.2013 – Withholding of 10% gratuity from the retiring Government servants – Clarification regarding (109.4 KiB, 87 hits)

  O.M. dated 10.07.2013 – Arrears of pension in cases where valid nomination has not been made under the Rules and payment of arrears of family pension (144.0 KiB, 63 hits)

  O.M. dated 01.07.2013 – Simplification of pension process for permanently disabled children/siblings and dependant parents (190.3 KiB, 126 hits)

  O.M. dated 28.06.2013 – Enhancement of ex-gratia payable to pre-1986 CPF retirees and dependent family members of the deceased pre-1986 CPF employees (13.4 KiB, 59 hits)

  O.M. dated 26.06.2013 – Grant of ex-gratia those pre-1986 CPF employees who retired otherwise than on superannuation after 20 years of service (49.6 KiB, 56 hits)

  O.M. dated 25.06.2013 – Family pension and gratuity to the eligible member of family of an employee/pensioner/family pensioner reported missing – Consolidated Instructions (142.8 KiB, 85 hits)

  O.M. dated 24.05.2013 – Grant of Dearness Relief at the rate of 5th CPC w.e.f. 1.1.2003 (588.3 KiB, 70 hits)

  O.M. dated 02.05.2013 – Grant of Dearness Relief to Central Govt. pensioners and family pensioners – Revised rate effective from 01.01.2013 (1.2 MiB, 106 hits)

  O.M. dated 30.04.2013 – Issue of Identity Cards to Central Govt. Pensioners – reg. (622.7 KiB, 96 hits)

  O.M. dated 03.04.2013 – Revision of one third commuted pension for those who had drawn lumpsum payment on absorption in CPSUs or Autonomous Bodies – stepping up of normal full pension (588.2 KiB, 70 hits)

  O.M. dated 18.03.2013 – Revision of provisional pension sanctioned under Rule 69 of the CCS (Pension) Rules, 1972 (65.5 KiB, 69 hits)

  Minutes of the 22nd meeting of the SCOVA held on 19.2.2013 in New Delhi (544.6 KiB, 82 hits)

  Citizens / Clients Charter for Department of Pension and Pensioners Welfare (226.5 KiB, 90 hits)

  O.M. dated 19.02.2013 – Withholding of 10% gratuity from the retiring Government servants – clarification regarding (72.6 KiB, 87 hits)

  O.M. dated 18.02.2013 – To fix timeline for redressal of grievances (187.4 KiB, 75 hits)

  O.M. dated 13.02.2013 – Revision of pension of pre-2006 pensioners (72.3 KiB, 101 hits)

  O.M. dated 07.02.2013 – 22nd meeting of SCOVA to be held on 19.2.2013 – Forwarding of letters to SCOVA members for necessary action (104.3 KiB, 80 hits)

  O.M. dated 06.02.2013 – Fresh agenda items for 22nd meeting of SCOVA to be held on 19.2.2013 in New Delhi (323.3 KiB, 73 hits)

  O.M. dated 28.01.2013 – Revision of PPO of pre-2006 pensioners – (i) even if age / date of birth of spouse not available (ii) model advertisement (267.8 KiB, 87 hits)

  O.M. dated 28.01.2013 – Revision of pension of pre-2006 pensioners (227.0 KiB, 104 hits)

  O.M. dated 16.01.2013 – (i) Eligibility of disabled children for family pension after marriage and (ii) Eligibility for two family pensions (13.4 KiB, 87 hits)

  Letter dated 14.01.2013 – 22nd meeting of the Standing Committee of Voluntary Agencies to be held on 19.2.13 in New Delhi (43.3 KiB, 80 hits)

  O.M. dated 03.01.2013 – Re-exercise of option under Rule 6 of the CCS (RP) Rules, 2008 in case of employees covered under the O.M. dated 19.3.2012 (978.3 KiB, 79 hits)

  O.M. dated 31.12.2012 – Introducing a dedicated day for attending pensioners in person (518.2 KiB, 71 hits)

  DFS letter dated 28.12.2012 – Steps to ameliorate the hardships of pensioners – fixation of time line for timely redressal of grievances from pensioners (552.6 KiB, 142 hits)

  Notification dated 27.12.2012 – Amendment to Rule 54 of the CCS (Pension) Rules, 1972 (161.4 KiB, 80 hits)

  Notification dated 21.12.2012 – Amendment to Pension Rules (640.3 KiB, 73 hits)

  O.M. dated 27.11.2012 – Eligibility of children from a void or voidable marriage for family pension – clarification regarding (64.0 KiB, 77 hits)

  O.M. dated 26.11.2012 – Pensionary benefits to the employees of Non-Statutory Departmental Canteens (1.1 MiB, 83 hits)

  O.M. dated 14.11.2012 – Revision of PPOs of pre-2006 pensioners & family pensioners – use of e-scroll for retrieving information from Banks (64.0 KiB, 69 hits)

  O.M. dated 25.10.2012 – Dearness Relief to Govt. pensioners in receipt of provisional pension or pension in the pre-revised scale of 5th CPC w.e.f. 1.7.2012 (61.2 KiB, 112 hits)

  O.M. dated 04.10.2012 – Grant of Dearness Relief to Central Govt. pensioners and family pensioners – Revised rate effective from 1.7.2012 (112.8 KiB, 143 hits)

  O.M. dated 24.09.2012 – Revision of PPOs of pre-2006 Pensioners or Family Pensioners – Furnishing of details – Regarding (1.9 MiB, 109 hits)

  O.M. dated 20.09.2012 – Family pension – Documents to be submitted by claimant member of family (other than spouse) with Form 14, PPO and death certificate (178.9 KiB, 83 hits)

  O.M. dated 13.09.2012 – Change in the date of birth / age of family pensioners (116.2 KiB, 66 hits)

RBI Master Circular on disbursement of pension

  Master Circular dated 02.07.2012 – Disbursement of Pension by Agency Banks (190.9 KiB, 131 hits)

  Notification dated 08.06.2012 – Amendment to CCS (Commutation of Pension) Rules, 1981 (61.2 KiB, 81 hits)

  O.M. dated 25.05.2012 – Fixation of enhanced family pension – pre-2006 pensioners / family pensioners – Clarification regarding (74.2 KiB, 96 hits)

  O.M. dated 01.05.2012 – Implementation of recommendations of Parl. Standing Committee on Home Affairs – Following a time schedule for disbursement of pension (140.3 KiB, 72 hits)

  O.M. dated 04.04.2012 – Grant of Dearness Relief to Central Government pensioners/family pensioers – Revised rate effective from 1.1.2012 (101.8 KiB, 115 hits)

  O.M. dated 19.03.2012 – CCS (Revised Pay) Rules 2008 – Date of next increment in the revised pay structure under Rule 10 of the CCS (RP) Rules, 2008 (584.2 KiB, 172 hits)

  Pension Adalat for Civil Pensioners of Delhi NCR to be conducted by Bank of Baroda on 13.1.2012 at 11.00 P.M. in Zonal Office, New Delhi (1.2 MiB, 122 hits)

  Notification dated 11.11.2003 – Amendments to Rules 13 and 19 of the CCS (Pension) Rules, 1972 (Counting of Boy service for civil pension) (28.1 KiB, 94 hits)

CIRCULARS/ORDERS/INSTRUCTIONS (SUBJECT-WISE) – NEW
Please click here.

II. Pension Rules – Circulars/Orders (Up to Dec., 2009)
Please click here.

III. Gratuity
Please click here.

IV. Pension Rules and Gratuity Act/Rules
Please click here.
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AADHAAR: Ration card’s out, Aadhaar in to open bank accounts …

Ration card’s out, Aadhaar in to open bank accounts
Fresh petition in Supreme Court on Aadhaar card
Aadhaar-based remittance & query services launched
SC refuses to modify its order on Aadhaar
UIDAI to move Supreme Court shortly to shield Aadhaar: Montek
‘Aadhaar infringes on our fundamental right to privacy’
Aadhaar stalled
Aadhaar biometric information may be used for passports
Aadhaar not mandatory to avail govt services: Rajeev Shukla
Aadhaar may speed up visa to US and Canada
UIDAI wins top honours at International IT forum

There is no prescribed dress code for Aadhaar enrolment
Dogs, trees and chairs have Aadhaar cards
Government sets up Aadhaar data hub for direct cash transfer
Plea against ‘Aadhaar’; HC asks Delhi govt to respond

Go to NEWS.

Ration card’s out, Aadhaar in to open bank accounts    Timesofindia.indiatimes.com
Jul 23, 2014
MUMBAI: The ration card — the government issued booklet for availing of subsidized food under the public distribution service — is set to lose its privileged status as a valid document for opening bank accounts. Aadhaar is now set to become the single universal document for opening a bank account in India. …

Fresh petition in Supreme Court on Aadhaar card  Ndtv.com
November 19, 2013
New Delhi:  The Supreme Court today decided to examine a fresh petition making Aadhaar card as proof of identity and address for opening bank accounts and enrollment as a voter. …

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* Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI / IRDA Circulars / Orders / Notifications / Guidelines; News
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* Decisions of Central Information Commission – Section-Wise and Subject-Wise
* CGHS Circulars/Empanelled Hospitals/Package Rates
* Lists of Scheduled Castes, Scheduled Tribes and Other Backward Classes

Aadhaar-based remittance & query services launched  Business-standard.com

Oct 12, 2013

The National Payments Corporation of India launched two new services on Wednesday, an Aadhaar-based Remittance Service (ABRS) and a Query Service on Aadhaar Mapper (QSAM).

NPCI, which began functioning in 2009, was established with government encouragement as a hub for all electronic retail payment systems. …

SC refuses to modify its order on Aadhaar card Timesofindia.indiatimes.com

Oct 8, 2013

NEW DELHI: The Centre on Tuesday failed to get any relief on Aadhaar card being made compulsory for availing social benefits, particularly gas cylinder subsidies, from the Supreme Court which turned down its plea to modify its interim order that no person be deprived of any schemes for want of Aadhaar. …

‘Aadhaar infringes on our fundamental right to privacy’  Thehindu.com

Sep 30, 2013

Former Justice K.S. Puttaswamy, who went to court against the linking of state benefits to the UID scheme, says much money has been wasted on the ‘dangerous’ project

The Supreme Court order restraining the linking of services and benefits to the 12-digit Aadhaar number has placed in doubt ambitious plans by the Centre and several State governments to make the ‘voluntary’ Aadhaar scheme mandatory for access to services and subsidies. …

Aadhaar stalled

Sep 25, 2013

The interim order on not issuing the cards to undocumented migrants will come in the way of enrolling the poor

The Supreme Court issued an interim order on September 23, 2013, on a public interest litigation challenging certain aspects of the UID Aadhaar project. As reported by the media, the interim order brings out two main points: (1) Aadhaar enrolment of immigrants living in India without proper papers should not be done, and (2) Central and State governments must not deny essential services and benefits solely on the basis of non-enrolment in the project. …

Aadhaar biometric information may be used for passports  Times of India

Aug 20, 2013

MUMBAI: The Unique Identification Authority of India is in talks with the Union external affairs ministry to link the Aadhaar card to the passport issuing process to make it simpler. …

Aadhaar not mandatory to avail govt services: Rajeev Shukla  Times of India

Aug 8, 2013

NEW DELHI: Aadhaar card is not a must for availing services like opening bank accounts, admission in school and obtaining passport, Parliament was informed on Thursday. …

Aadhaar may speed up visa to US and Canada  HT News

New Delhi, July 13, 2013

Having an Aadhaar number could possibility help in faster processing of your visa application.

Nandan Nilekani-led Unique Identification Authority of India (UIDAI) is in talks with embassies to use Aadhaar-based applications to simplify the visa processes. …

UIDAI wins top honours at International IT forum

New Delhi, June 21, 2013

Acknowledging the pivotal role played by UIDAI in leveraging technology to change people lives, streamline delivery of welfare services and provide opportunity to people to participate more fully in society, the jury of International Data Group (IDG) Computerworld Honours Program, Computerworld Honors Laureate selected UIDAI for 21st Century Achievement Award 2013 under the category ‘Economic Development’.

The Computerworld Honors Program, recognizes and honours visionary application of Information Technology promoting positive social, economic and social change. There were 24 nominees under this category from different parts of the World. On the occasion, John Amato, Vice President and Publisher, Computerworld said that ‘Computerworld is honoured to recognize the outstanding accomplishments of 2013 class of Laureates and to share their work.’ The initiative of Government of India was widely appreciated by the participants and media who were excited about the transformational impact of the project in socio economic life.

The Computerworld Honors Program awards were presented at the Gala Evening and Awards Ceremony at the Andrew W.Mellon Auditorioum in Washington last week. The award was received by Ms. Keshni Anand Arora, IAS, DDG on behalf of UIDAI.
(Source: pib press release)

There is no prescribed dress code for Aadhaar enrolment

May 31, 2013

Some reports have appeared in the media about residents being asked to adhere to a dress code when enrolling for Aadhaar. UIDAI would like to clarify that it has not prescribed any dress code for residents who wish to enroll for an Aadhaar number. The only criterion is that the face of the resident should be clearly visible while being photographed.

Residents are free to wear any kind of dress that they are comfortable with at the time of enrolment, provided it does not hide any part of the face (from forehead to chin). In fact, residents who wear a turban, burkha, or any such religious/traditional headgear are not required to remove them when being photographed as part of the Aadhaar enrolment process.

Any deviation from standard enrolment practice, such as prescribing a dress code where there is none, is a violation of the terms of engagement by the enrolment agencies. UIDAI constantly reviews the functioning of enrolment agencies and levies strict penalties, when such deviations come to light. Such instances can always be reported to the concerned Registrar or the Regional Offices of UIDAI.
(Source: pib press release)

Dogs, trees and chairs have Aadhaar cards

May 31, 2013

BANGALORE: In hilarious slip-ups in the Aadhaar card enrolment process, some cards have ended up with pictures of an empty chair, a tree or a dog instead of the actual applicants.

Asked about the cases, where data collected from applicants were not reflected on the cards, Unique Identity Authority of India (UIDAI) deputy director general Ashok Dalwai said no system was foolproof. “There have been some errors,” he said. …

Government sets up Aadhaar data hub for direct cash transfer  Dna News

May 1, 2013

The state government has set up a data hub to standardise and clean up Aadhaar data to aid the direct benefit transfer (DBT) scheme, the Centre’s flagship subsidy programme.

The state government has set up a data hub to standardise and clean up Aadhaar data to aid the direct benefit transfer (DBT) scheme, the Centre’s flagship subsidy programme. The lack of standardisation in the Unique Identification Authority of India (UIDAI) database is acting as an obstacle in the implementation of the scheme. …

Plea against ‘Aadhaar’; HC asks Delhi govt to respond

10 Apr, 2013

NEW DELHI: Delhi High Court today asked the city government to respond to a plea seeking quashing of its executive orders that made Unique Identification Authority of India (UIDAI) or ‘Aadhaar’ compulsory for availing various public services here.

Justice Rajiv Shakdher issued the notice to the Delhi government on a plea of Ashutosh Chandola that Aadhaar card, which was made optional by the Planning Commission, has now been made mandatory for availing benefits and public services in the national capital. …

Note:- It may be noted that the information in this website is subject to the Disclaimer of Dtf.in. However, in case there is any complaint with respect to any content published in this website, it may kindly be brought to our notice for appropriate action to remove such content as early as possible or publish the latest/updated content/event, if any, at info@dtf.in.

BANKING: Credit Cards: 4 Mistakes You Must Avoid …

Credit Cards: 4 Mistakes You Must Avoid
RBI simplifies KYC norms for opening bank account
Indians can now remit up to $1.25 lakh overseas
10-year-olds can open and operate bank account alone: RBI
Bank staff body lists 406 bad loan a/c worth Rs 70k cr

Retired government servant loses Rs14 lakh in online fraud, one held
No penalty for bank balance below minimum limit: RBI to banks
RBI’s monetary policy review: Five key takeaways
Conmen swindle Rs 6 lakh from ex-banking secretary

New banking code may keep your online transactions secure
Security alert: Frauds can clone your SIM, use your credit card Soon, you can withdraw cash from ATM even without bank a/c
Two-day bank strike ends, normal operations to resume from tomorrow
10 things to know about bank strike
Banking services paralysed on Monday as employees begin 2-day strike
Plastic Notes
Bank unions to go on 2-day strike from Monday
Pre-2005 notes will not work after March 31: all you need to know
Bank unions threaten to go on two-day strike from February 10
When cheques bounce
RBI governor allays fears on pre-2005 notes
RBI to withdraw all currency notes issued before 2005
PSU Bank unions defers two-day strike
PSU bank employees to go on two-day strike from January 20: UFBU
RBI says mobile banking has miles to go to reach traction
Banks can’t shame defaulters with pictures: Legal experts
ATMs may run dry during festivals due to guard shortage
Axis Bank told to pay customer over Rs 4.94 lakh
Righting a wrong, RBI way
Power of Attorney holder can also file cheque bounce cases: SC
More …

Go to NEWS.

SELECTED/RECENT CIRCULARS
□ Circular dated 17.07.2014 – Liberalised Remittance Scheme (LRS) for resident individuals – Increase in limit from USD 75,000 to USD 125,000
Circular dated 17.07.2014 –
KYC, AML Standards, CFT – Obligations of banks – Amendment to PML Rules
  Circular dated 17.07.2014 – Public Provident Fund Scheme 1968 and Senior Citizen Savings Scheme, 2004 – Amendment in Rules
 Circular dated 15.07.2014 – Draft Format for Furnishing of Credit Information to Credit Information Companies and other Regulatory Measures RRBs & Coop. Banks
Circular dated 14.07.2014 – KYC, AML Standards, CFT, Obligations of NBFCs under PMLA, 2002 – E-Aadhaar as Official Valid Document
Circular dated 14.07.2014 – Levy of foreclosure charges, pre-payment penalty on Floating Rate Loans – NBFCs

Circular dated 10.07.2014 – KYC/AML Standards/CFT/Obligations of NBFCs under PMLA, 2002 – Clarification on Proof of Address
Circular dated 03.07.2014 – KYC/AML Standards/CFT/Obligations of Payment System Operators under PMLA, 2002 – Clarification on Proof of Address
□ Circular dated 02.07.2014 – Review of norms for opening of onsite/off-site ATMs by Urban Co-operative Banks
Circular dated 02.07.2014 – KYC/AML Standards/CFT Guidelines – Unique Customer Identification Code(UCIC) – Extension of time – UCBs

* How to Register your complaint with Bank or Banking Ombudsman
* Banking Ombudsman Complaint Form
(06.01.2014)
(Please
click here.)

Credit Cards: 4 Mistakes You Must Avoid   Profit.ndtv.com
June 21, 2014
There are around 350 million debit cards in circulation in India as compared to only 19 million credit cards. ICICI, HDFC, SBI, Citibank and American Express are the top five issuers of credit cards in India – each offering a range of rewards and benefits to their respective card holders. …

You may like to click on any of the following links:-
RBI Circulars / Orders / Guidelines / Reports / Policy Documents; Master Circulars (Subject-Wise)
Latest DOPT/CVC/RTI/MOF/CGHS/DPE/RBI/IRDA Orders/Notifications/Circulars; News
Vigilance Related GOI/CVC Notifications/Office Orders/Circulars
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Decisions of Central Information Commission – Section-Wise and Subject-Wise
CGHS Circulars/Empanelled Hospitals/Package Rates
Lists of Scheduled Castes, Scheduled Tribes and Other Backward Classes
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RBI simplifies KYC norms for opening bank account  Thehindu.com
June 10, 2014
Customers need to submit only one documentary proof of address — either current or permanent — while opening a bank account or while undergoing periodic updation, the Reserve Bank of India said on Monday. …
Relevant Circular >>>
Circular dated 09.06.2014 – KYC, AML Standards, CFT, Obligations of banks under PMLA, 2002 – Clarification on Proof of Address

Indians can now remit up to $1.25 lakh overseas  Timesofindia.indiatimes.com
Jun 3, 2014
MUMBAI: A strong rupee has emboldened Reserve Bank of India to relax some of the foreign exchange related restrictions including the individual overseas remittance limit of $75000 per year which has been hiked to $125000. …

10-year-olds can open and operate bank account alone: RBI  Timesofindia.indiatimes.com
May 7, 2014
MUMBAI: Children older than 10 years will no longer need the help of their parents or guardians to open and operate a savings bank account. …

Bank staff body lists 406 bad loan a/c worth Rs 70k cr    Business-standard.com
AIBEA also demanded the government release the list of major loan defaulters and make recovery norms stringent
May 7, 2014
The All India Bank Employees Association (AIBEA) has released the details of 406 bad loan accounts with public sector banks. These 406 loans account for non-performing assets (NPAs) worth Rs 70,300 crore.

Soon, banks to set up Lok Adalats for settling cheque bouncing cases  Timesofindia.indiatimes.com
May 3, 2014
NEW DELHI: The Law ministry is working on amendments to the Legal Services Authority Act that would allow leading banks to set up permanent Lok Adalats on their premises for settlement of all disputes related to cheque bounce. …

Retired government servant loses Rs14 lakh in online fraud, one held  Timesofindia.indiatimes.com
Apr 24, 2014
NOIDA: A 24-year-old man was arrested for allegedly performing illegal online transactions of over Rs 14 lakh from two bank accounts of a retired government officer. The accused, Ritesh Kumar, was arrested from Pratap Vihar on Wednesday. …

No penalty for bank balance below minimum limit: RBI to banks  Timesofindia.indiatimes.com
Apr 1, 2014
MUMBAI: Customers may soon be spared penalties for non-maintenance of minimum balances in savings accounts with the Reserve Bank India asking banks to cut down services on low-balance accounts and do away with fines. Banks however say the new regime will lead to higher charges on services for customers. …

RBI’s monetary policy review: Five key takeaways  Economictimes.indiatimes.com
1 Apr, 2014
NEW DELHI: In line with economists and market expectations, RBI Governor Raghuram Rajan on Tuesday kept the repo rate unchanged at 8% in the central bank’s monetary policy review. The bank also kept the Cash Reserve Ratio at 4%. …

Conmen swindle Rs 6 lakh from ex-banking secretary  Timesofindia.indiatimes.com
Mar 21, 2014
NEW DELHI: Conmen hacked into the credit card account of former economic affairs secretary R Gopalan and took away Rs 5.96 lakh in several transactions made within an hour, after ingeniously obtaining card codes from the retired top bureaucrat, police said. … 

New banking code may keep your online transactions secure   Economictimes.indiatimes.com
19 Feb, 2014
You don’t have to worry anymore about someone trying to access the confidential information every time you use internet to carry out banking transactions. According to the Banking Codes and Standards Board of India’s (BCSBI) revised code of commitment to customers that came into force from January, banks will have to take a lot more responsibility for any “unauthorised” transactions. …

Security alert: Frauds can clone your SIM, use your credit card   Hindustantimes.com
February 13, 2014
Somnath Sinha, a mid-level executive at a Kolkata-based FMCG company, was shocked when he received an SMS informing him in November last year that his credit card had been used to make a Rs. 45,000 purchase. By the time he called his bank two hours later to block his card, it was too late.
He learnt that his mobile phone had been used to request a one-time password (OTP), which had been used to make the online purchase. The bank refused to compensate him as the OTP request had come from his registered mobile phone. …   

Soon, you can withdraw cash from ATM even without bank a/c   Fiancialexpress.com
Feb 13 2014
In another effort towards financial inclusion, the RBI has given in-principle approval to setting up of a new payment system that will facilitate fund transfers from bank account holders to those without accounts through automated teller machines (ATMs).
“Essentially, the sender can have the money withdrawn from his account through an ATM transaction.
…      

Two-day bank strike ends, normal operations to resume from tomorrow    Timesofindia.indiatimes.com   
Feb 11, 2014
NEW DELHI: The two-day strike by the employees of public sector banks, which had impacted the banking operations, ended on Tuesday.
Normal banking operations will resume tomorrow. Employees of the public sector banks had gone on two-day strike to press for a wage revision. …

10 things to know about bank strike  Ndtv.com
February 11, 2014
Banking operations were hit across the country as officials of public sector banks went on a two-day strike to press for a revision in wages. …

Banking services paralysed on Monday as employees begin 2-day strike    Economictimes.indiatimes.com
10 Feb, 2014
KOLKATA: Banking services were crippled on Monday as bank employees across regions begun a two day strike rejecting Indian Banks’ Associations 10% hike offer. …  

Plastic Notes
New Delhi, Feb 7, 2014
It has been decided to introduce plastic notes in the denomination of Rs. 10. One billion plastic notes of the denomination of Rs. 10 will be introduced in a field trial in five cities selected for their geographical and climatic diversity. These cities are Kochi, Mysore, Jaipur, Shimla and Bhubaneswar. The field trial is expected to be launched in the latter half of 2014.This was stated by Minister of State for Finance, Shri Namo Narain Meena, in written reply to a question in the Lok Sabha today.
(Courtesy: pib press release)    

Bank unions to go on 2-day strike from Monday  Economictimes.indiatimes.com        
Feb 6, 2014
NEW DELHI: Employees of public sector banks will go on a two-day nation-wide strike from February 10 as unions and management have failed to reach a consensus on wage revision. … 

Pre-2005 notes will not work after March 31: all you need to know   Profit.indtv.com
January 27, 2014
The Reserve Bank of India (RBI) has said that all currency notes issued prior to 2005 would be withdrawn from March 21, 2014. From April 1, 2014, the public will be required to approach banks for exchanging these notes.
How to identify notes issued before 2005

Bank unions threaten to go on two-day strike from February 10   Ibnlive.in..com
Jan 27, 2014
Dissatisfied with the wage hike offer made by Indian Banks’ Association (IBA), public sector lenders’ employee unions on Monday threatened to go on a two-day strike from February 10. …

When cheques bounce  Business-standard.com
Banks charge double penalty – where the cheque is issued & where it is deposited
January 25, 2014
Two things will follow if you issue a cheque to your friend and it bounces. You will have to pay a penalty. Your friend, too, will be penalised by the bank where s/he deposits the cheque. And, if your cheque towards repayment of a loan bounces, then, in addition to the penalty for the bounced cheque, (charged by both banks), you will also pay late payment charges. …

RBI governor allays fears on pre-2005 notes   Timesofindia.indiatimes.com
Jan 24, 2014
NEW DELHI: RBI governor Raghuram Rajan on Thursday sought to allay public apprehensions over the move to withdraw pre-2005 currency notes, clarifying that older notes would remain legal even after the deadline of March 31. …

RBI to withdraw all currency notes issued before 2005   Hindustantimes.com  
January 22, 2014
The Reserve Bank of India (RBI) on Wednesday decided to withdraw all currency notes issued prior to 2005, including Rs. 500 and Rs. 1,000 denominations, starting March 31. The step was aimed at curbing black money and fake currencies in the country. … 

PSU Bank unions defers two-day strike  Economictimes.indiatimes.com
Jan 17, 2014
NEW DELHI: Employee unions of public sector banks today deferred their proposed two-day strike on January 20-21 as managements have offered to give higher wages. …

PSU bank employees to go on two-day strike from January 20: UFBU  Economictimes.indiatimes.com
5 Jan, 2014
TIRUPATI: Operations at all the public sector banks and regional rural banks are likely to be affected for two days from January 20 as the United Forum of Banks Unions has given a strike call, demanding wage revision as well as the resolution of certain other issues. …

RBI says mobile banking has miles to go to reach traction   Hindustantimes.com
January 01, 2014
The Reserve Bank has expressed its disappointment over the lower-than-expected spread of mobile banking in the country saying the awareness levels of this tool has been wanting.

Banks can’t shame defaulters with pictures: Legal experts  Timesofindia.indiatimes.com

Oct 27, 2013

MUMBAI: In a rapidly rising trend that experts term disquieting, unauthorized, even defamatory, many public sector banks publish photographs of defaulters and guarantors of loans in the media as public notices. …

ATMs may run dry during festivals due to guard shortage  Timesofindia.indiatimes.com

Oct 7, 2013

NEW DELHI: There may be a cash crunch at ATMs this festival season on account of a shortage of armed staff in private security agencies that provide logistics services to banks.

According to industry estimates, the number of armed security guards in cash handling agencies has come down to a third of what it was six months ago, hitting logistics operations. …

Axis Bank told to pay customer over Rs 4.94 lakh  Timesofindia.indiatimes.com

Oct 6, 2013

PUNE: The State Consumer Disputes Redressal Commision has directed private sector Axis Bank to pay a Pune-based customer Rs 4.94 lakh for a cheque that was credited to another account. The commission has also directed the bank to pay the customer interest at the rate of 9% per year on the amount which would have been credited to his account if the cheque had realized on time according to procedure. …

Righting a wrong, RBI way  Thehindu.com

Sep 29, 2013

Supplier subventions are common place all over the world

The recent Reserve Bank of India notification on vendor subvention loans, zero-cost credit card EMI (equated monthly instalment) loans, and so on will go a long way to create an environment for truth-in-lending regulations. Truth-in-lending laws, found in many countries ensure that lenders make a truthful disclosure of their rates of interest, and do not try to attract borrowers with misleading rates of interest. …

Power of Attorney holder can also file cheque bounce cases: SC  Business-standard.com

Sep 15, 2013

The Supreme Court has held that a criminal complaint in a cheque bounce case can be filed and pursued by a person who holds a power of attorney (PoA) on behalf of the complainant.

A three-judge bench headed by Chief Justice P Sathasivam gave the “authoritative” pronouncement on the issue, referred to it by a division bench in view of conflicting judgements of some high courts. …

Bank Charges for Non-Home Branch Customers

Aug 30, 2013

Reserve Bank of India (RBI) has informed that they have advised Scheduled Commercial Banks, vide their circular dated 01.07.2013 to follow a uniform, fair and transparent pricing policy and not to discriminate between their customers at home branch and non-home branches. If a particular service is provided free at home branch, the same should be available free at non-home branches also. There should be no discrimination as regards intersol charges between similar transactions done by customers at home branches and those done at non-home branches. However, cash handling charges are not included under intersol charges. The circular dated 01.07.2013 is available at RBI website www.rbi.org.in.

This was stated by Minister of State for Finance, Shri Namo Narain Meena in written reply to a question in Lok Sabha today.
(Source: pib press release)

Beware! Your KYC papers may be misused  Times of India

Jul 31, 2013

MUMBAI: Leaving your ‘know your customer’ (KYC) documents floating around can be dangerous for your financial well-being. Banks have discovered several cases of identity theft where fraudsters have created a new third-party identity using misappropriated KYC documents, such as copies of phone bills and PAN card, to avail of credit cards or loans. …

How safe is your money online?  Mydgtalfc.com

Jul 26 2013

A little prudence like using an intricate password and avoiding storage of account details on the phone or mail account or the computer can go a long in ensuring safety against phishing or cyber attack

In May, a drug company and a private bank held each other responsible for about the Rs 2.4 crore the drug company lost due to a reported hacking of the company’s current account through a phishing-based trick. …

Ex-MLA jailed for cheque bounce  Times of India

Jul 24, 2013

GUNTUR: A district sessions court at Narasaraopet convicted former legislator Challa Venkata Krishna Reddy and sentenced him to one year imprisonment and fine of Rs 25,000 in connection with a cheque bounce case on Tuesday. …

Money laundering: RBI imposes fine of Rs 49.5 crore on 22 banks

Jul 15, 2013

NEW DELHI: The RBI on Monday imposed fines totalling Rs 49.5 crore on 22 private and public sector banks including SBI, PNB and Yes Bank for violating know your customer/anti-money laundering norms. It also gave cautionary letters to seven including Citibank and Stanchart following an expose made by an online portal. …

Account statement must be provided for free

July 07, 2013

The banking regulator has repeatedly instructed banks not to force periodic ‘statement of accounts’ on savings bank customers who prefer the passbook facility. Yet, some banks are neither listening to their customers nor the regulator.

If you see the latest Master Circular on Customer Service, issued by the Reserve Bank of India (RBI) last week, there is a clear instruction to banks to offer pass book facility to all its savings bank account holders (individuals). …

Soon, punch in PIN after swiping card

Apr 13, 2013

CHENNAI: The next time you offer your debit/credit card at a restaurant, don’t be surprised if the waiter brings the payment device and asks you to punch in your secret number. From July 1, credit card users will have the option of punching in the personal identification number (PIN) as an additional security measure while making payments at merchant outlets. This is in addition to signing the charge slip on completion of a purchase. This is part of a move by the RBI to secure card payment transactions in the face of rising cyber fraud. Banks have seen 30cr unauthorized transactions. …

RBI extends deadline for issuance of new format cheques

Mar 18, 2013

MUMBAI: The RBI today asked banks to issue new cheque books only under the new format and gave them time till July-end to withdraw the old format cheques.

All cheques currently with customers in the old format (non-Cheque Truncation System) will continue to be valid for another four months (the earlier deadline was March 31), the apex bank said. …

To access copies of the RBI’s relevant Circulars dated 18.03.2013 and 14.12.2012 on the subject, please click here.

Cheque signature mismatch may lead to criminal proceedings

December 02, 2012

New Delhi: A person may face criminal proceedings if a cheque issued by him gets dishonoured on the ground that his signature does not match the specimen signature available with the bank.

A Supreme Court bench of justices TS Thakur and Gyan Sudha Mishra set aside the verdict of Gujarat High Court which had held that criminal proceedings for dishonouring of cheque can be initiated only when the cheque is dishonoured because of lack of sufficient amount in the bank account and not in case where a cheque is returned due to mismatch of signature of account holder…

Nomination in the Savings Bank Account

Are you aware that RBI has advised Banks to strictly comply with existing provisions and devise a proper system of acknowledging the receipt of the duly completed form of nomination, cancellation and/or variation of the nomination?

March 13, 2009; Updated on  29.12.2010 : Dtf.in

It is credible that many of us, holders of savings bank account, fixed deposit receipts, etc. or locker hirers do not have any acknowledgement given by their banks regarding their nomination, cancellation of nomination or change of nomination. The practice of not giving such acknowledgement, on the part of a bank, is to be construed as contrary to the provisions of the Banking Regulation Act, 1949 and the Banking Companies (Nomination) Rules, 1985.

Therefore, it is necessary and in your own interest to obtain an acknowledgment of the nomination in respect of bank account, FDR, locker, etc., as a matter of right under the existing provisions, because it will help you to review the nomination from time to time, having regard to the change in family and other circumstances. If the record of nomination is retained in the bank only, it will offer an opportunity to an unscrupulous bank employee to manipulate the record with ulterior motive or just to harass the account holder.

When the acknowledgement of the nomination is not available with the account holder or his/her family, the account holder does not remember the actual nomination made by him/her after some time and review of the existing nomination in time does not take place in many cases. Resultantly, in the event of death of account holder, the heirs may have to face legal difficulties in claiming the funds lying in the bank account. In another situation, if the nomination kept in the bank gets misplaced and the account holder was not there to make a fresh nomination, the avoidable problems will crop up.

The moral of the story is that you must always insist on getting an acknowledgement of your nomination made in respect of your bank account, FDR, locker, etc.

As regards the banks, they need to comply with the RBI’s instructions on the subject in letter and spirit. The instructions under reference are a further step in the direction of ensuring transparency provided for in the existing provisions.

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