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WORLD: World is on brink of new Cold War: Gorbachev; “Academic Art” Doesn’t Mean What You Think …

World is on brink of new Cold War: Gorbachev
“Academic Art” Doesn’t Mean What You Think
Naked festivals & events around world
Sexual assault charges dropped against US general

Missing Plane’s Path Seen as Altered via Flight Computer
China welcomes India joining hunt for missing Malaysian plane
Obama, Putin set for collision course again, this time over Ukraine
Washington red-faced after top US diplomat caught on tape saying ‘f*** the EU’
Hollande and Julie Gayet ‘having affair for two years’
UN slams Vatican for ‘efforts to cover up’ pedophile priests in sex abuse scandal
John Kerry calls Shivshankar Menon to express regret about Devyani’s treatment; defends US laws
The dirt on clean Singapore
World and South Africa mourn anti-apartheid hero Nelson Mandela; burial on Dec 15
Three journalists from Rupert Murdoch-owned News of the World plead guilty to phone hacking
US begins shutdown amid budget row

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World is on brink of new Cold War: Gorbachev    Torontosun.com
NOVEMBER 08, 2014
BERLIN – Former Soviet leader Mikhail Gorbachev warned in a speech in Berlin on Saturday that East-West tensions over the Ukraine crisis were threatening to push the world into a new Cold War, 25 years after the fall of the Berlin Wall. …

“Academic Art” Doesn’t Mean What You Think     Mediander

Naked festivals & events around world    Timesofindia.indiatimes.com

Sexual assault charges dropped against US general   Timesofindia.indiatimes.com
Mar 18, 2014
WASHINGTON: Prosecutors dropped sex charges against a US general on Monday in a plea deal that saw the army officer admit to mistreating a subordinate in an adulterous affair, officials said. … 

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Missing Plane’s Path Seen as Altered via Flight Computer
MARCH 17, 2014
WASHINGTON — The first turn to the west that diverted the missing Malaysia Airlines plane from its planned flight path from Kuala Lumpur to Beijing was carried out through a computer system that was most likely programmed by someone in the plane’s cockpit who was knowledgeable about airplane systems, according to senior American officials. …

China welcomes India joining hunt for missing Malaysian plane  Economictimes.indiatimes.com
14 Mar, 2014
BEIJING: China today welcomed India joining the multi-nation hunt for the missing Malaysian plane in what has become one of the biggest mysteries in aviation history. … 

Obama, Putin set for collision course again, this time over Ukraine   Firstpost.com
March 01, 2014
US officials said President Barack Obama may cancel plans to attend an international summit in Russia this year and could halt discussions on deepening trade ties with Moscow, raising specific possible consequences if Russia intervenes in Ukraine. …

Washington red-faced after top US diplomat caught on tape saying ‘f*** the EU’  Timesofindia.indiatimes.com
Feb 7, 2014
IEV, Ukraine: The United States tried to contain fallout on Friday from a leaked phone conversation in which a top diplomat uses the f-word regarding the European Union’s handling of the crisis in Ukraine. …   

Hollande and Julie Gayet ‘having affair for two years’   Bbc.co.uk
Jan 17, 2014
The French gossip magazine Closer has published claims President Francois Hollande has been having a secret romance with actress Julie Gayet for two years.
The magazine also printed more photographs of the couple together.
Ms Gayet has announced she is suing Closer for breach of privacy. …

UN slams Vatican for ‘efforts to cover up’ pedophile priests in sex abuse scandal  Nbcnews.com
Jan 17, 2014
The Vatican faced blistering criticism from a United Nations committee Thursday over allegations it protected pedophile priests at the expense of victims in what constituted a worldwide sex abuse scandal.
It was the first time representatives of the Holy See were questioned in public on cases of sexual abuse by Catholic clergy around the world. …

John Kerry calls Shivshankar Menon to express regret about Devyani’s treatment; defends US laws  Timesofindia.indiatimes.com
Dec 19, 2013
WASHINGTON: The United States moved quickly on Wednesday to defuse the tangled diplomatic spat with India by having secretary of state John Kerry telephone India’s national security adviser Shivshankar Menon to express regret about the incident in which diplomat Devyani Khobragade was treated harshly by US law enforcement authorities. …

The dirt on clean Singapore  Timesofindia.indiatimes.com
Dec 15, 2013
On December 8, Singapore’s long-ruling People’s Action Party (PAP) passed an eightpoint mission statement. One of its points: the PAP would foster a Singaporean identity that allows different races, religions and backgrounds to “live harmoniously together… and work together for a better Singapore”. …

World and South Africa mourn anti-apartheid hero Nelson Mandela; burial on Dec 15  Hindustantimes.com
December 06, 2013
The death of global anti-apartheid icon and South Africa’s liberation leader Nelson Mandela has unleashed a chorus of awed respect from across the worlds of politics, religion, sport and culture.
Statesmen, resistance leaders, Nobel laureates and prisoners of conscience have died before, but never has one man united such global unity in honoring his passing. …

Three journalists from Rupert Murdoch-owned News of the World plead guilty to phone hacking Timesofindia.indiatimes.com
Oct 31, 2013
LONDON: A prosecutor said on Wednesday that there was “a conspiracy which involved a significant number of people” to hack phones at the Rupert Murdoch-owned News of the World, revealing that three senior journalists at the now-defunct newspaper have pleaded guilty to illegally eavesdropping on voicemails. …

US begins shutdown amid budget row  Bbc.co.uk
October 01, 2013
The US government has begun a partial shutdown after the two houses of Congress failed to agree a new budget.
The Republican-led House of Representatives insisted on delaying President Barack Obama’s healthcare reform – dubbed Obamacare – as a condition for passing a bill. …
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DISCIPLINE: Government cancels appointment of 8 state-run bank CMDs, 14 EDs …

Government cancels appointment of 8 state-run bank CMDs, 14 EDs
Two top DRDO scientists awarded jail term by Madras high court for contempt of court
Air India backs staff who held up flight for bash
Sessions court judge suspended after staffer files sexual harassment complaint
CBI arrests Syndicate Bank CMD in Rs 50 lakh bribery case
Rape accused IAS officer declared absconder
LTC scam: 5 government employees jailed for four years
30 Navy officials to face case for fake travel bills

Charges to be framed against magistrate Raju
SC says media stings no basis for dismissal
More …

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Government cancels appointment of 8 state-run bank CMDs, 14 EDs   Economictimes.indiatimes.com
28 Oct, 2014
NEW DELHI: The government on Monday cancelled the appointment of eight chairmen-cum-managing directors and 14 executive directors of state-run banks appointed by the previous UPA government. …

Two top DRDO scientists awarded jail term by Madras high court for contempt of court    Timesofindia.indiatimes.com
Sep 25, 2014
CHENNAI: While the science community behind Mangalyaan’s success is still basking in glory, the Madras high court on Thursday awarded a three-week jail term to the nation’s two top scientists for contempt of court. The court also imposed a fine on them and directed the Centre to initiate stringent action against the duo. …

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Air India backs staff who held up flight for bash
New Delhi, September 21, 2014
A video of partying Air India staffers who allegedly kept passengers on a London-Delhi flight waiting for three hours has caused fresh trouble for the management of the airlines. …

Sessions court judge suspended after staffer files sexual harassment complaint    Timesofindia.indiatimes.com
Aug 19, 2014
MUMBAI: A sessions court judge on Thursday was suspended after a sexual harassment complaint was filed against him by a court staff member. …

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How to determine the reservation quota for SCs, STs and OBCs in services, including the ‘shortfall’ and ‘backlog’ vacancies? 
Court Judgments
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CBI arrests Syndicate Bank CMD in Rs 50 lakh bribery case   Timesofindia.indiatimes.com
Aug 3, 2014
NEW DELHI/BHOPAL/BANGALORE: The Central Bureau of Investigation (CBI) on Saturday arrested the chairman and managing director of Syndicate Bank Sudhir Kumar Jain, his brother-in-law and four others for allegedly accepting a bribe to enhance the credit limit of private companies bypassing rules, making it one of most high profile cases involving a serving state-run bank chief in over two decades. …

Rape accused IAS officer declared absconder  Timesofindia.indiatimes.com
Jun 25, 2014
JAIPUR: A local court has declared suspended IAS official B B Mohanty, who is facing rape charges, an absconder and also issued standing arrest warrant against him. …

LTC scam: 5 government employees jailed for four years    Timesofindia.indiatimes.com
Jun 22, 2014
NEW DELHI: Five finance ministry employees, three of whom have retired, and another person have been sent to four years in jail by a Delhi court for fraudulently withdrawing and disbursing Rs 4.2 lakh as Leave Travel Concession (LTC) advances. …

30 Navy officials to face case for fake travel bills  Timesofindia.indiatimes.com  
Jun 12, 2014
NEW DELHI: Exposing a major security hazard at Indian airports, the CBI has recovered a large number of forged rubber stamps of security checks of different airports, baggage identity stickers of different airlines of India and their blank boarding passes; blank tickets and boarding passes of directorate of shipping, which were being used by none other than officials of Indian Navy. …

Charges to be framed against magistrate Raju  Timesofindia.indiatimes.com  
Jun 12, 2014
KOCHI: The Kerala high court on Wednesday ordered framing of charges against magistrate N V Raju for the grave irregularity of not recording solar scam accused Saritha S Nair’s statement given to his court that she was sexually abused. …

SC says media stings no basis for dismissal    Tribuneindia.com
New Delhi, May 31, 2014
The Supreme Court has ordered reinstatement of a police sub-inspector fired by the Mewat Superintendent of Police in 2008, holding that no government servant could be dismissed merely on the basis of any media sting operation showing him accepting bribe. …

ED attaches assets worth Rs 2.15 crore of ex-Nalco CMD, others  Timesofindia.indiatimes.com
May 25, 2014
NEW DELHI: Enforcement Directorate has attached assets, including gold bricks and ornaments, worth Rs 2.15 crore of former Nalco chairman cum managing director A K Srivastava and his associates in connection with an alleged money laundering and corruption case of 2012. …

Guv recommends dismissal of KPSC member  Timesofindia.indiatimes.com
May 23, 2014,
BANGALORE: For the first time in the state’s history, a member of the Karnataka Public Service Commission has been suspended with a recommendation that she be dismissed from service. …

Ex-VC of maritime university to be prosecuted  Timesofindia.indiatimes.com
May 23, 2014
CHENNAI: The Central Bureau of Investigation has finally been allowed by the President’s office to initiate prosecution proceeding against P Vijayan, former vice-chancellor of city-based Indian Maritime University, in a disproportionate assets case. …

Coal India arm MCL sacks 126 employees   Businesstoday.intoday.in 
May 21, 2014
Coal India arm Mahanadi Coalfields on Wednesday said it has terminated services of 126 employees for “violating” the terms and conditions of the appointment, on recommendations of a Odisha government panel. …

Supreme Court grounds first woman additional director of CBI  Timesofindia.indiatimes.com
May 10, 2014
NEW DELHI: The Supreme Court on Friday grounded Archana Ramasundaram less than 24 hours after she became the first woman additional director of CBI, saying there was strong prima facie doubt about the legality of her selection to the important post. …

TN govt suspends officer who is CBI addl director  Hindustantimes.com
May 08, 2014
The Tamil Nadu government suspended Archana Ramasundaram on Thursday, the same day she took over as the CBI’s additional director in New Delhi. …

Don’t outsource judicial functions to CVC: CBI to SC  Timesofindia.indiatimes.com
May 8, 2014
NEW DELHI: A day after the Supreme Court granted freedom to ‘caged parrot’ CBI to probe top bureaucrats, the agency told the apex court not to “outsource judicial functions” to the Central Vigilance Commission by allowing it to vet closure reports in coal scam cases prior to their submission before the trial court. …

Air India co-pilot uses her mobile in cockpit, suspended  Timesofindia.indiatimes.com
Apr 22, 2014
NEW DELHI: An Air India co-pilot is in the dock after her senior captain complained that she used her mobile in the cockpit. …  

Absent on election duty, govt officer served notice  Timesofindia.indiatimes.com  
Apr 11, 2014
INDORE: Seed certification officer of Madhya Pradesh Seed Certification Institute, SP Parihar was served a show cause notice on Monday for remaining absent from election duty without prior intimation. SP Parihar was part of static surveillance team (SST) on duty at Depalpur assembly area from where he went missing without notification. …
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TRANSPARENCY: 300 doctors under Medical Council of India lens over graft charge …

300 doctors under Medical Council of India lens over graft charge
PM Narendra Modi backs treaty on sharing bank information
Black money: HSBC Bank list contains no big names, no big money
High court orders police to protect whistleblower
Rich are now being held accountable, Ex-CVC Pradeep Kumar says
G20 deal on sharing bank information to aid India track black money
UPA pressured me to drop names from CAG reports: Vinod Rai
Another ex-judge backs Justice Katju, alleges ‘political influence’ in high court appointment
Appointment of Lokpal may get delayed: Prasad
Supreme Court forms panel for guidelines on government advertisements showing politicians
Illegal immigrants can ‘buy’ Aadhaar for Rs 500: Sting operation
US online spying threatens democracy, Google’s co-founder Larry Page says
Delhi Police to start anti-graft helpline number
Parties to face heat for false poll promises
Getting married? Be ready to spend a fortune on tent mafia
‘Corruption costs EU over $162 billion a year’

Frauds ripped public sector banks of Rs. 23,000cr
More …..

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Recent Acts/Rules

* Ntfn. dated 08.09.2014 – Amendment to the Public Servants (Furnishing of Info. and Annual Return of Assets and Liabilities & the Limits for Exemption of Assets in Filing Returns) Rules, 2014 > Ntfn. dated 08.09.2014 – Removal of Difficulty Amendment Order under the Lokpal and Lokayuktas Act, 2013
* Notification dated 27.08.2014 – Amendments to the the Search Committee for Appointment of Chairpersons and Members of Lokpal Rules 
* The Foreign Contribution (Acceptance or Retention of Gifts or Presentations) Rules, 2012 (11.08.2014)
* The Public Servants (Furnishing of Information and Annual Return of Assets and Liabilities and the Limits for Exemption of Assets in Filing Returns) Rules, 2014 (14.07.2014)
* The Whistleblowers Protection Act, 2011 (12.05.2014)
The Prevention of Corruption (Amendment) Bill, 2013
* The Lokpal and Lokayuktas (Removal of Difficulties) Order, 2014 (15.02.2014) 
* The Authentication (Orders and other Instruments) Rules, 1958 (As on MHA website – 19.01.2014)

* The Lokpal and Lokayuktas Act, 2013 (14.01.2014)
* The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Rules, 2013 (15.12.2013)
* The Companies Act, 2013 (30.08.2013)
* The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (03.06.2013)
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300 doctors under Medical Council of India lens over graft charge    Timesofindia.indiatimes.com
Nov 18, 2014
The Medical Council of India has summoned about 300 doctors from across the country to Delhi to answer questions on an anonymous complaint that they had been bribed by a pharmaceutical firm. About 100 of these doctors appeared before MCI’s ethics committee on Monday. …

PM Narendra Modi backs treaty on sharing bank information    Timesofindia.indiatimes.com
Nov 17, 2014
NEW DELHI: Days after India did not sign an agreement on automatic exchange of bank information, Prime Minister NarendraModi on Sunday backed the new global treaty, arguing that it will be instrumental in obtaining data and repatriation of the illegal funds stashed abroad. …

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Black money: HSBC Bank list contains no big names, no big money    Timesofindia.indiatimes.com
Oct 30, 2014
NEW DELHI: The list of 627 names provided by HSBC Bank, which also operates in India, does not have any big names connected to political parties or industrialists, government sources said on Wednesday. …

High court orders police to protect whistleblower    Timesofindia.indiatimes.com
Oct 16, 2014
NEW DELHI: A man whose sting operations against policemen and excise department officials led to mass suspensions and inquiries was granted police protection by the Delhi high court on Wednesday.…

Rich are now being held accountable, Ex-CVC Pradeep Kumar says    Timesofindia.indiatimes.com
Oct 6, 2014
Pradeep Kumar, who has just retired as the Chief Vigilance Commissioner, says India is finally beginning to hold its rich and powerful accountable for corruption and it is important to provide protection to whistleblowers. The former CVC also favours an informed debate on having an external oversight mechanism to monitor the CBI.…

G20 deal on sharing bank information to aid India track black money    Timesofindia.indiatimes.com
Sep 21, 2014
CAIRNS: In a major gain for Indian authorities trying to recover black money stashed abroad, G20 members will on Sunday agree to a deal that will mandate automatic sharing of all bank information with tax authorities on an annual basis, starting 2017. …

UPA pressured me to drop names from CAG reports: Vinod Rai    Timesofindia.indiatimes.com
Aug 24, 2014
NEW DELHI: The Congress leadership is headed for a fresh spell of embarrassment with former Comptroller and Auditor General Vinod Rai making the damning disclosure that UPA functionaries deputed politicians to get him to leave out names from the auditor’s reports on Coalgate and Commonwealth Games scams. …

Another ex-judge backs Justice Katju, alleges ‘political influence’ in high court appointment    Timesofindia.indiatimes.com
Jul 22, 2014
NEW DELHI: Former law minister HR Bhardwaj, who served from 2004 to 2009, on Monday admitted that a district judge who was appointed as additional judge of Madras high court in 2003 and was later confirmed despite adverse intelligence reports, had significant political backing. …

Appointment of Lokpal may get delayed: Prasad     Timesofindia.indiatimes.com
Jun 22, 2014
NEW DELHI: The appointment of a Lokpal may take some time as the government needs to bring rules framed by the previous UPA government in conformity with the Act governing the watchdog, law minister Ravi Shankar Prasad has said. …

Supreme Court forms panel for guidelines on government advertisements showing politicians  Economictimes.indiatimes.com
23 Apr, 2014
NEW DELHI: The Supreme Court today set up a committee for framing guidelines to prevent misuse of public funds by the government and its authorities in giving advertisements in newspapers and television to get political mileage. …

Illegal immigrants can ‘buy’ Aadhaar for Rs 500: Sting operation   Timesofindia.indiatimes.com
Mar 25, 2014
NEW DELHI: UPA government’s much-hyped Aadhaar card is available for a payment even to illegal migrants from Pakistan and Bangladesh, according to a sting operation by investigative website Cobrapost. …  

US online spying threatens democracy, Google’s co-founder Larry Page says   Timesofindia.indiatimes.com
Mar 20, 2014
VANCOUVER: Google co-founder Larry Page on Wednesday condemned US government snooping on the internet as a threat to democracy. …

Delhi Police to start anti-graft helpline number   Indianexpress.com
March 17, 2014
The Vigilance department of the Delhi Police will soon have its own helpline, which will function  the same way as the anti-corruption helpline initiated by  the AAP government in January this year. …

Parties to face heat for false poll promises   Timesofindia.indiatimes.com
Feb 23, 2014
NEW DELHI: Political parties and their leaders must now be prepared to face action for making false promises or misleading voters through please-all manifestos in the run-up to the polls. …  

Getting married? Be ready to spend a fortune on tent mafia  Timesofindia.indiatimes.com
Feb 17, 2014
NEW DELHI: Booking a wedding venue for a night in northwest Delhi’s Netaji Subhash Place can cost as much as a German luxury car. Not officially—DDA’s rate for the vacant 10,000-square metre plot is only Rs 77,000—but then you can’t get the venue through an official or legitimate channel. …

‘Corruption costs EU over $162 billion a year’   Hindustantimes.com
February 05, 2014
Corruption costs Europe $162 billion a year, or around one percent of economic output, according to the first ever report on graft in the 28-nation European Union by the executive European Commission. The report published on Monday places the EU, often portrayed as one of the globe’s cleanest regions, in an unflattering light. Among businesses, belief is widespread that the only way to succeed is through political connections and almost half of the companies doing business in Europe say corruption is a problem for them. …

Frauds ripped public sector banks of Rs.23,000cr  Hindustantimes.com
January 30, 2014
Public sector banks have cumulatively lost a massive sum of Rs. 22,743 crore due to cheating and forgery in the last three years alone, HT has found through a right to information RTI) reply.
Indian Overseas Bank is the worst hit with a loss of Rs. 3,200 cores as against State Bank of India (SBI) which lost Rs. 2,712 crore. …

CBI writes to Law Minister expressing reservations over Lokpal  Thehindu.com
January 14, 2014
CBI has written to the Law Minister expressing reservations over the new provisions introduced through Lokpal where the agency will have to take the nod of Central Vigilance Commission before filing chargesheets in cases referred by the anti-corruption watchdog.
CBI officials were taken aback after a provision was brought in the Lokpal Bill by amending the CVC Act which said that in cases of corruption by group ‘C’ and ‘D’ officers, referred by the CVC, CBI will have to present its final report before the panel, agency sources said. …

Lokpal ‘flaw’ puts CBI under CVC in some graft cases   Timesofindia.indiatimes.com
Jan 3, 2014
NEW DELHI: The Lokpal Bill was passed by Parliament a fortnight ago and signed by the President last week, but the CBI has now pointed out a flaw in it saying that the agency will not be able to file chargesheets against Group C and D officials without consulting the Central Vigilance Commission (CVC) as the government has taken away its powers under CrPC through the Lokpal law. …

Lokpal Bill demonstrates govt commitment in bringing transparency, says Manish Tewari  Dnaindia.com
Dec 18, 2013
Union Information and Broadcasting Minister Manish Tewari on Wednesday said the passing of the Lokpal Bill demonstrates the commitment of the UPA Government to bring in transparency in administration.

“I think that the journey which started with the passing of Right to Information (RTI) Act in 2005, has taken a step forward after the passing of Lokpal and Lokayukta Bill today,” Tewari said. …

Rs 22,000 crore bribe paid on roads every year  Timesofindia.indiatimes.com
Nov 25, 2013
NEW DELHI: Corruption on Indian roads by enforcement agencies is an open secret. Now, a study conducted across a dozen major transport hubs covering over 1,200 truck drivers has revealed that in 60% cases, cops and officials extort money from truckers by stopping them without giving a reason. …

RBI asked to share money laundering details with probe agencies  Timesofindia.indiatimes.com

Sep 30, 2013

NEW DELHI: An Inter-Ministerial Group (IMG) on money laundering has asked RBI to compulsorily share with CBI and the Financial Intelligence Unit (FIU) all its inspection reports against banks which have been found dealing in unaccounted cash transactions. …

Soon, you may land in prison for offering a bribe  Hindustantimes.com

September 13, 2013

Giving a bribe will soon be as much an offence as accepting it under changes planned to the country’s anti-corruption law. The government also proposes to hold corporate leaders accountable for such acts of their employees. …

Government goes slow on shielding convicted netas  Hindustantimes.com

September 06, 2013

Faced with a lack of political unanimity and wary of going against popular sentiment, the government on Friday decided against rushing through the bill to reverse the Supreme Court judgment which disqualifies MPs/MLAs convicted for any offence punishable with over two years in jail. …

SC delivers series of verdicts political parties find unpalatable  Hindustantimes.com

September 07, 2013

As India heads towards the next general election, political parties are finding it difficult to cope with a slew of Supreme Court verdicts that aim to change the rules of the game.

Coming in quick succession, the orders – ranging from seeking transparency in the functioning of political parties to what they can promise voters, and who they can field – have squeezed their manoeuvring space. …

 

SC: Can’t tell accused who whistleblower is

Aug 23, 2013

NEW DELHI: In what is sure to encourage whistleblowers, the Supreme Court has ruled that identity of persons who tip off anti-corruption agencies about corrupt deals of bureaucrats can never be revealed to the accused facing prosecution under Prevention of Corruption Act. …

Website invites citizens to name and shame bribe-takers

Aug 9, 2013

MUMBAI: An online campaign that was launched on Thursday calls citizens to name and shame bribe-takers by reporting them on a public forum. Voluntary organization Janaagraha announced the launch of a website named ‘Maine Rishwat Di’ where people can anonymously post their encounters with corrupt officials. …

Govt website gives access to 3,500 govt data banks

Aug 8, 2013

NEW DELHI: General public can now access over 3,500 government data banks on a single website having a wealth of information, ranging from beneficiaries under various schemes to industrial output numbers. …

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Training Courses for Central Government Officers in India and abroad

training.jpgTraining Circulars as on DOPT website: Please click here.

TRAINING COURSES FOR CENTRAL GOVT. OFFICERS IN INDIA AND ABROAD (SELECTED)

* Letter dated 26.11.2014 – Forwarding of applications under the DFFT Scheme > Letter dated 24.11.2014 – Forwarding of applications under the DFFT Scheme >>> Training Abroad – Orders/Circulars
* D.O. letter dated 21.11.2014 – Mid-Career Interactions between the Armed Forces and Civil Services Officers (7-9.1.2015) at HCM RIPA, Jaipur >>> Central Civil Services – Orders/Circulars
* Note inviting comments/suggestions from stakeholders on proposal for nomination of Employee of the Month in DOPT, to attend appropriate training programmes of one week’s duration(as on DOPT website – 14.11.2014)
* O.M. dated 17.10.2014 – To start in-house Weekly Training in all Ministries/Departments
Letter dated 13.10.2014 – On-line Application Form for Long and Short Term Training Programmes under Domestic Funding of Foreign Training (DFFT) for the year 2015-16
* O.M. dated 10.10.2014 – Postponement of 1-week In-Service Training Progamme for AIS Officers and other officers on Climate Change from 13-17.10.2014 at TERI
* Letter dated 09.10.2014 – Mid-Career Interactions between the Armed Forces and Civil Services Officers (15-17 October, 2014) > D.O. letter dated 11.09.2014 – Mid-Career Interactions between the Armed Forces and Civil Services Officers (15-17 October, 2014) (Nominations by 30.09.2014)
>>>
Central Civil Services – Circulars/Orders

* Pre-Retirement Counselling Workshop on 24.09.2014 (As on DOPT website – 09.09.2014)  >>> Pension – Rules/Circulars
* O.M. dated 02.09.2014 – Regarding postponement of 3-day Orientation Programme (03-05.09.2014) for Directors/Deputy Secretaries joining Central Sectt. at ISTM, New Delhi
* O.M. dated 01.09.2014 – In-Service Training Programme for AIS Officers and Officers on Central Staffing Scheme
* O.M. dated 21.07.2014 – 3-day Orientation Programme (postponed to 03-05.09.2014) for Directors/Deputy Secretaries joining Central Sectt. at ISTM, New Delhi
* O.M. dated 03.07.2014 – 3-day Orientation Programme (23-25.07.2014) for Directors/Deputy Secretaries joining Central Sectt. under CSS at ISTM, New Delhi
* Letter dated 15.05.2014 – 40th Advanced Professional Programme in Public Administration (APPPA) at IIPA, New Delhi – 1st July 2014 to 30th April, 2015
* Letter dated 08.05.2014 – Arrangement for training of Liaison Officers for Scheduled Castes and Scheduled Tribes
* O.M. dated 01.05.2014 – Residential training programme on RTI Act, 2005 by Institute of Public Administration (IPA), Bengaluru
* O.M. dated 29.04.2014 – Training programmes by Institute of Public Administration (IPA), Bengaluru, and Centre for Public Service Training and Research (CEPSTAR), New Delhi 
* D.O. Letter dated 22.04.2014 – 8th Round of the mandatory Phase-III Mid-Career Training Programme (MCTP) for IAS officers at LBS National Academy (18th June to 10th Oct., 2014)
* O.M. dated 27.03.2014 – 40th Advanced Professional Programme in Public Administration (APPA) – 1st July 2014 to 30th April, 2015 (Last date up to 30.04.14)
* D.O. letter dated 07.03.2014 – One week In-Service training for IAS Officers and Officers working under Central Staffing Scheme in current block of year 2014-16 (States&UTs)  
* D.O. letter dated 07.03.2014 – One week In-Service training for IAS Officers and Officers working under Central Staffing Scheme in current block of year 2014-16
* Letter dated 28.02.2014 – Nominations for Training Programmes under Faculty Development Scheme (FDS) of DOPT for the year 2014-15
* Model State Training Policy (As on DOPT website – 05.02.2014)
* Competency-based Human Resource Management for the Indian Civil Service (17.01.2014)
* D.O. letter dated 10.01.2014 – Final Competency Dictionary for Civil Services
D.O. letter dated 18.12.2013 – Nominations of Civil Officers for Mid Career Interaction with Armed Forces at RCVP Noronha Academy at Bhopal scheduled for 20 to 22 January, 2014
* O.M. dated 21.11.2013 – 1-week in-service training programme for IAS Officers and Officers working under Central Staffing Scheme for the year 2013-14
* D.O. letter dated 19.11.2013 – JS Police MHA nominations for Mid Career Interaction Armed Forces and CS Officers at College Air Warfare Secunderabad schedule 11 to 13 Dec (selected States)
* and more …..

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CONSUMER FORUM: Consumer forum asks insurance firm to pay transporter Rs 8.21 Lakh as claim amount …

Consumer forum asks insurance firm to pay transporter Rs 8.21 Lakh as claim amount
Punjab National Bank asked to pay Rs 25,000 for harassing senior citizen

MBA student gets fee refund from institute
Consumer forum fines Jet Airways for humiliating flier
Sold goods can always be returned, rules consumer forum in Mumbai
Gratuity rows fall under purview of consumer forums
Forum tells travel portal to refund Rs 90,000
Gulf Air asked to pay Rs 20 lakh to man who lost job
Airline told to pay Rs 3 lakh for boarding pass goof
Late delivery costs postal dept Rs 50k
Non-speaking order can’t sustain under law:Consumer Commission
Consumer forum penalises Dena Bank for failing to return loan documents
Consumer forum asks courier firm to pay Rs 42,500 for late delivery
Consumer fora can not entertain motor accident claims: NCDRC
Rs 4 lakh for failed sterilization
Shop fined Rs 50 lakh for charging Rs 75 extra on drink
Menstruating woman denied toilet, ‘inhuman’ railways fined
Bank’s clerical error shatters student’s UK dream
Axis Bank told to pay Dipika Rs. 5 lakh for faulty service
Hospital to Pay Rs 2L to Kin of Patient for Deficient Treatment
Record Rs 6cr payout for lift accident in Delhi
Consumer court can help in cooperative issues
Forum orders mobile company to pay Rs 5k to consumer over inflated bills
Sellotape in 7 biscuit packet costs Parle Rs 60,000
Bank penalized for staff’s cancelled cover
SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence
More …

Go to NEWS.

Consumer forum asks insurance firm to pay transporter Rs 8.21 Lakh as claim amount    Timesofindia.indiatimes.com
Nov 14, 2014
A consumer forum here has set aside its earlier order rejecting a transporter’s claim for his stolen truck and has now ordered an insurance firm to pay Rs 8.21 lakh to him. …

Punjab National Bank asked to pay Rs 25,000 for harassing senior citizen    Timesofindia.indiatimes.com
Nov 4, 2014
NEW DELHI: A bank has been asked by a consumer forum to pay a compensation of Rs 25,000 for “harassing” a senior citizen by arbitrarily dishonouring her cheque repeatedly.
New Delhi district consumer disputes redressal forum, presided by CK Chaturvedi, asked Punjab National Bank (PNB) to pay Rs 25,000 to one Sunaina Malik as compensation and litigation charges, noting that the account had sufficient deposit to honour the cheque of Rs 1.5 lakh. …

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 MBA student gets fee refund from institute    Timesofindia.indiatimes.com
Oct 13, 2014
Bangalore: The dream to get an MBA degree turned sour for this young Bangalorean. He, however, ensured he got his money back from the Indian Institute of Planning and Management, New Delhi by getting a favourable verdict at the II Additional District Consumer Disputes Redressal Forum, Seshadripuram in Bangalore. …

Consumer forum fines Jet Airways for humiliating flier
2 October 2014
The suburban district’s consumer dispute redressal forum has held Jet Airways guilty of failing to provide required services to its consumer by causing embarrassment to him on board, and penalised the airline. …

Sold goods can always be returned, rules consumer forum in Mumbai    Timesofindia.indiatimes.com
Aug 3, 2014
MUMBAI: In an order sure to boost consumer rights, the state consumer commission on Wednesday ruled in favour of a man who took on a clothing showroom for forcing on its customers the illegal condition that “goods once sold cannot be returned or exchanged”.

Gratuity rows fall under purview of consumer forums   Timesofindia.indiatimes.com
Jul 19, 2014
MUMBAI: A consumer forum has held that disputes relating to employee gratuity fall within its purview. …

Forum tells travel portal to refund Rs 90,000    Timesofindia.indiatimes.com
Jun 23, 2014
CHENNAI: Quashing the ‘erroneous’ order of a district forum, the State Consumer Disputes Redressal Commission directed online travel portal, MakeMyTrip to return Rs 90,000 to a senior citizen who had booked a Europe tour package. …

Gulf Air asked to pay Rs 20 lakh to man who lost job  Timesofindia.indiatimes.com
Jun 13, 2014
NEW DELHI: Six years after he lost a “well-paying job” in Doha because Gulf Air did not allow him to board their flight as they failed to understand his visa documents because they were in Arabic, a district consumer forum has asked the airline to pay a compensation of Rs 20 lakh to the man. …

Airline told to pay Rs 3 lakh for boarding pass goof  Timesofindia.indiatimes.com
Jun 11, 2014
CHENNAI: Four years after officials detained a woman passenger and confiscated her passport at Abu Dhabi airport, because Etihad Airways had entered a wrong name on her boarding pass, a consumer court here asked the UAE flag carrier to pay her compensation of Rs 3 lakh. …

Late delivery costs postal dept Rs 50k  Timesofindia.indiatimes.com
Jun 8, 2014
AHMEDABAD: The Gujarat State Consumer Dispute Redressal Commission has upheld the decision of a forum asking the postal department to pay Rs 50,000 to an ex-serviceman for late delivery of his application to the Western Railway Recruitment Cell. …

Non-speaking order can’t sustain under law:Consumer Commission  Business-standard.com
May 26, 2014
Delhi State Consumer Commission has set aside a district consumer forum’s order asking an insurance company to settle a claim in a car accident case, saying that it had not given any reason and “a non-speaking order” cannot sustain under the law. …

Consumer forum penalises Dena Bank for failing to return loan documents  Dnaindia..com
22 May 2014
The Central Mumbai district consumer redressal forum has penalised Dena Bank after the bank failed to hand over the consumer’s agreement documents even after the complainant repaid the loan amount. The forum directed the bank to hand over the documents and asked it to pay Rs 10,000 as compensation for the mental agony the complainant went through. The forum also asked the bank to pay an additional Rs 2,000 towards litigation cost. …

Consumer forum asks courier firm to pay Rs 42,500 for late delivery  Timesofindia.indiatimes.com
May 19, 2014
Papad, biscuits, potato chips and sweets these were the items Mala sent to her daughter in Tianjin, China, by courier. However, by the time her daughter her received the parcel of homemade delicacies, it was just a box of rotten food. …

Consumer fora can not entertain motor accident claims: NCDRC   Indiatvnews..com
18 May 2014
New Delhi: The National Consumer Disputes Redressal Commission has granted relief to Rajasthan State Road Transport Corporation (RSRTC) from paying Rs 65,000 to a complainant saying consumer fora do not have the jurisdiction to entertain claims arising out of motor vehicle accidents. …

Rs 4 lakh for failed sterilization  Timesofindia.indiatimes.com
May 6, 2014
AHMEDABAD: Inspired by the government slogan of ‘Hum Do, Hamare Do’, 40-year-old Madhu Solanki, a farm labourer, opted for family planning operation. …

Shop fined Rs 50 lakh for charging Rs 75 extra on drink  Timesofindia.indiatimes.com
May 5, 2014
CHENNAI: That October morning in 2009, a vendor at Chennai airport decided to make an extra Rs 75. Five years later, he may be poorer by Rs 50 lakh. …

Menstruating woman denied toilet, ‘inhuman’ railways fined  Timesofindia.indiatimes.com
May 4, 2014
MUMBAI: A consumer forum has held Western Railway guilty of deficiency in service for not providing free and accessible toilets for women commuters. The forum directed WR to pay Rs 25,000 in compensation to an advocate, who was humiliated and abused following her request to use the railway staff toilet at Dadar station after she started menstruating on a local train in 2007. …

Bank’s clerical error shatters student’s UK dream    Dnaindia.com
12 April 2014
Consumer forum imposes Rs.1 lakh fine on SBI for ruining catering student’s career …

Axis Bank told to pay Dipika Rs. 5 lakh for faulty service   Thehindu.com
March 24, 2014

A District Consumer Disputes Redressal Forum on Monday directed  Axis Bank to pay squash champion Dipika Pallikal a compensation of Rs. 5 lakh and costs of Rs.5,000 for deficiency in service.

Hospital to Pay Rs 2L to Kin of Patient for Deficient Treatment  Outlookindia.com
New Delhi | Feb 13, 2014
Government-run Ram Manohar Lohia (RML) Hospital and its two doctors have been directed by a consumer forum here to pay Rs two lakh as compensation to the son of a patient for deficiency in her treatment.
The South District Consumer Disputes Redressal Forum-II observed that the hospital and its two doctors – R K Modi and Gorpayle – failed to inform the woman’s family that she was in a serious condition when admitted and they also did not turn up in time to give medical aid when her situation worsened. …  

Record Rs 6cr payout for lift accident in Delhi   Timesofindia.indiatimes.com
Jan 28, 2014
MUMBAI: The Nation Consumer Disputes Redressal Commission directing a payout of a record Rs 5.90 crore compensation to the next of kin of a Delhi man who died in a lift mishap a decade ago has given a great boost to the cause of several consumers and lawyers fighting similar battles between the city’s consumer forums. …

Consumer court can help in cooperative issues   Indiancooperative.com
16 January 2014
Not many members of cooperative societies were aware that District Consumer Forum is a speedier and economical source of redressal of their grievances. These Fora provide speedy justice within a time bound period. The Act prescribes a period of 30 days for Opposite Party for filing a reply, with the leeway of one extension of 15 days. …  

Forum orders mobile company to pay Rs 5k to consumer over inflated bills   Mumbaimirror.com
Dec 4, 2013
The district consumer forum recently asked a mobile service provider to pay Rs 5,000 to a diamond merchant as compensation for slapping a Rs 58,000 mobile bill on him eight years ago.
Dharmesh Shah, a diamond merchant from Opera House was in for a rude shock when his trip in Belgium in 2006 turned out to be more expensive than he anticipated. …

Sellotape in 7 biscuit packet costs Parle Rs 60,000  Timesofindia.indiatimes.com
Nov 13, 2013
MUMBAI: Parle Products Pvt Ltd will have to pay Rs 60,000 as compensation to an Andheri man who found a piece of sellotape inside a Parle Monaco biscuit packet worth Rs 7. A district consumer forum took into consideration a report submitted by the Food and Drug Administration (FDA). …

Bank penalized for staff’s cancelled cover Timesofindia.indiatimes.com
Oct 28, 2013
MUMBAI: The National Consumer Disputes Redressal Commission has directed a bank to pay an insurance amount of Rs 5 lakh with a compensation of Rs 3.5 lakh to the widow of an employee killed in a bike accident in Vashi in 2006. …

SC orders Kolkata hospital to pay Rs 5.96 crore for medical negligence Timesofindia.indiatimes.com

Oct 24, 2013

NEW DELHI: The Supreme Court on Thursday awarded a whopping Rs 5.96 crore as compensation to be paid by Kolkata- based AMRI Hospital and three doctors to a US-based Indian-origin doctor for medical negligence which led to the death of his wife in 1998. …

Axis Bank told to pay customer over Rs 4.94 lakh  Timesofindia.indiatimes.com

Oct 6, 2013

PUNE: The State Consumer Disputes Redressal Commision has directed private sector Axis Bank to pay a Pune-based customer Rs 4.94 lakh for a cheque that was credited to another account. The commission has also directed the bank to pay the customer interest at the rate of 9% per year on the amount which would have been credited to his account if the cheque had realized on time according to procedure. …

Consumer forum imposes fine of 5k on chief post master for deficiency of service

Aug 25, 2013

KANPUR: The Consumer Protection Forum, KanpurNagar, on Friday ordered chief post master, Kanpur Nagar, to pay Rs 5,000 to complainant within 30 days of the order for deficiency of service.

Complainant Ashok Kumar Pandey had moved the Forum claiming that he lost an opportunity to land a job and earn his bread and butter owing to the deficiency of service. His application form for a job in Barrage Nirman Khand-II, irrigation department, Phoolbagh, was rejected due to delayed delivery. …

Illegal bills: DJB to compensate air force man  Hindustantimes.com

New Delhi, August 19, 2013

The apex consumer forum has directed Delhi Jal Board (DJB) to pay Rs. 30,000 compensation to Air Chief Marshal (retd) OP Mehra, a former governor of two states, for raising illegal water bills. …

Air India to pay 1.07 lakhs to passenger for cancelled flight  Ndtv.com

August 14, 2013

New Delhi: Air India’s unexplained cancellation of a flight to Dubai has led to the Delhi Consumer Commission ordering it to compensate the affected passenger Rs.1.07 lakh for not making alternate arrangements for 11 days.

Commission President Barkat Ali Zaidi and Member Salma Noor accepted the plea of Deepak Kumar Chaudhary, a Delhi resident employed in Abu Dhabi, that the airline’s failure to fly him to his destination cost him his 11 days’ wages.…

Mumbai college to refund pupils for false MBA course claim

Jul 27, 2013

MUMBAI: A consumer forum has penalized a college in Kandivli for duping 10 students by falsely claiming that its MBA course was recognized by Indira Gandhi National Open University (Ignou). …

Indian Railways to pay Rs. 2 lakh to doctor for luggage stolen in 1996  Hindustan Times

New Delhi, July 23, 2013

Indian Railways has been asked by the apex consumer commission to pay Rs. 2.01 lakh compensation to a lady doctor whose luggage was stolen while travelling by the UP Kushinagar Express in 1996.

The National Consumer Disputes Redressal Commission (NCDRC) held the Railways liable to compensate the woman for theft of her luggage, saying there was failure on the part of the ticket checker to ensure that no intruders entered the reserved coach she and her daughter were travelling in. …

Pune consumer forum asks builder to pay up  Dnaindia

Jul 22, 2013

Pune District Consumer Disputes Redressal Forum chief VP Utpat and member SM Kumbhar have directed city builder to pay Rs51,000 to a dental surgeon who complained that she was not allotted office space even after paying the booking amount.

The builders have been asked to pay the complainant a 10 per cent interest on the amount from April 2008 to date – within six weeks of the order – plus a compensation of Rs10,000 and Rs 2,000 suit charges. …

A suit-able penalty: consumer forum fines tailor for negligence Hindustan Times

17/7/2013

If you ever had your expensive clothes ruined by an indifferent tailor or the dry cleaner, this may come as good news.

The Mumbai Suburban District Consumer Forum has penalised a cloth shop whose in-house tailor spoilt the suit cloth purchased by a Navi Mumbai resident in September 2008 for his son’s wedding. …

Missed connecting flight? Airlines to bear the brunt  Times of India

Jul 14, 2013

MUMBAI: In a relief to fliers, the national consumer commission has held that it is the airline’s responsibility to schedule your itinerary in such a way that you don’t miss connecting flights on the same airline. The national commission directed Jet Airways to pay Rs 75,000 and refund the tickets’ cost to a senior citizen couple who missed their connecting flight from Mumbai to Hong Kong in 2010. …

Consumer forum asks ICICI to pay Rs 28 lakh  Indian Express

Jul 11 2013

Chandigarh: The UT States Consumer Disputes Redressal Forum directed the ICICI Bank Ltd to refund to two residents an amount of 26 lakh along with a compensation of Rs 2 lakh for mental agony and physical harassment and cost of litigation to the tune of Rs 25,000. …

Airtel, Sunil Mittal asked to pay Rs 1.5 lakh to subscriber  Economic Times

11 Jul, 2013

NEW DELHI: Bharti AirtelBSE 3.31 % and its promoter Sunil Mittal have been directed by a consumer forum here to pay Rs 1.5 lakh as compensation to a subscriber, who was not able to avail the free trips he was entitled to on buying connections of the telecom company. …

NCDRC bench fines Sahara Rs 50K for not keeping record  Hindu

June 27, 2013

Sahara India has been slapped with a fine of Rs 50,000 by the apex consumer commission for failing to put in place a proper accounting system to keep track of the money invested by people in one of its schemes.

“It is indeed a sad state of affairs where the petitioner was taking money for the scheme launched by them (Sahara) for the benefit of the customers and they failed to put in place a proper accounting system to support this scheme,” the National Consumer Disputes Redressal Commission (NCDRC) said. …

Consumer forum can use forensic examination to settle disputes  Business Standard

June 23, 2013

A consumer forum has to follow a summary procedure for the adjudication of complaints. But at times, the authenticity and credibility of the evidence is challenged as fabricated. In such a situation, sometimes, a consumer forum refuses to weigh a complaint on the grounds that it involves adjudication of complicated facts. It, instead, asks the parties to approach the regular civil court. This is incorrect. …

Forum orders builder to pay 80k to complainant  Times of India

Jun 22, 2013

MARGAO: The South Goa district consumer disputes redressal forum (CDRF) directed Master Builders to pay a sum of 80,000 to the buyer of a flat, who complained that the leaking roof had rendered the flat uninhabitable. …

Rs 1.15L relief for former Jawaharlal Nehru Technological University student  Times of India

Jun 22, 2013

HYDERABAD: A city-based consumer court has directed Jawaharlal Nehru Technological University (JNTU), Hyderabad, to pay Rs 1.15 lakh as compensation to a former B Tech student who lost an academic year due to the negligence of his college management and the university. …

Dentist makes airline pay for losing baggage

Jun 22, 2013

PANAJI: South Goa’s district consumer forum has ordered Deccan Aviation and Kingfisher Airlines to jointly cough up compensation to the tune of 89,010, after they lost the suitcase of a Margao-based lady dentist in 2008. …

Builder penalized for not delivering flat on time  Times of India

Jun 17, 2013

GURGAON: The State Consumer Redressal Commission, Haryana has penalized a Delhi-based builder for not delivering a flat to a Gurgaon resident.

Earlier, the complainant, MC Goel, had approached the District Consumer Disputes Redressal Forum (DCDRF), which had ordered the builder, GTM Builder and Promoters Private Limited, to pay Rs 20,000 as compensation for delaying possession of a flat. …

SBI credit card firm asked to pay Rs 12,000 for deficient service  DNA

Sunday, Jun 16, 2013

The complainant, Dr Sara Varughese, had alleged that the subsidiary firm of SBI had assured her the credit card issued to her would be free for lifetime, but when her card was renewed an annual fee was charged from her.

A consumer forum has directed SBI Card and Payment Services Ltd to pay Rs12,000 as compensation to a customer for putting her name in CIBIL’s defaulters list despite an assurance that the annual fees of her credit card would be free for lifetime. …

Consumer court orders Ahmedabad school to refund wrongfully held fees  Times of India

Jun 15, 2013

AHMEDABAD: An Ahmedabad-based school has been directed to refund the entire amount of Rs 50,000 charged as admission fees along with interest to a parent who had claimed the refund after withdrawing the admissions of both his sons on 10th May 2010 without them attending even a single session of the academic calendar.

According to the case filed with consumer disputes redressal forum (CDRF), Dharmesh Shah had paid admission fees for both his sons at Somlalit School. …

DDA to pay Rs 2L to flat applicant  TOI News

May 31, 2013

NEW DELHI: The negligence of the DDA that cost an applicant an opportunity to own a flat of his own has invited a penalty of Rs 2 lakh from the top consumer court.

The National Consumer Disputes Redressal Commission pulled up DDA for failure to send a demand letter to Vas Dev, a government employee living in Punjabi Bagh, thus, denying him an opportunity to deposit money for upgrading his flat from the middle income group (MIG) to the self financing scheme (SFS). …

India Post pay 1,000 Rs fine for delaying Speed Post letter  Onindia News

May 29, 2013

New Delhi, May 29: A Speed Post letter that crawled to its destination and cost an unemployed man the chance of a job has earned the postal department the wrath of India’s top consumer court, which pulled it up for deficiency in service and ordered payment of compensation.

The National Consumer Disputes Redressal Commission dismissed the pleas of head post master in Rajasthan’s Alwar town and post master of Jaipur’s Sitapura Industrial Area seeking a reduction in the Rs.20,000 penalty imposed on them and said: “We feel that Rs.20,000 can in no way compensate the respondent for the lost opportunity.” …

Consumer fora can initiate ‘contempt of court’ as well

May 27, 2013

Subject: Allahabad high court rules that consumer forums can also initiate contempt proceedings.

Backdrop: There are several rulings that consumer fora are not courts, but are quasi judicial tribunals for redressal of grievances. The Consumer Protection Act provides for its own hierarchy of appeals. Administrative control is exercised by the National Commission over the State Commissions, which in turn oversee the functioning of the District Forums under them. Because of this, it is believed that the Contempt of Courts Act is not applicable to the consumer fora. …

Bharti Infotel threatens customer, fined Rs 50,000 TOI News

May 24, 2013

NEW DELHI: Bharti Infotel has been directed by a consumer forum to pay Rs 50,000 as compensation to a customer for making threatening calls to pay internet bills which were raised despite his request for disconnection of the service.

The South West District Consumer Disputes Redressal Forum observed that the act of the telecom major amounted to not only deficiency in service but also unfair trade practice and for that the customer needs to be reasonably compensated. …

Ahmedabad-based doctor wins case against insurance company  TOI News

May 18, 2013

AHMEDABAD: Consumer Education & Research Society (CERS) recently came to the rescue of a harassed consumer when a lady doctor from Ahmedabad was denied reimbursement for an eye surgery by her insurance company.

As per the case details, Dr Diksha Sawant (name changed on request), a resident of Bopal area of the city, had purchased a health insurance policy from The Oriental Insurance about 20 years ago and it was renewed every year since then. …

Wronged under Right To Info? Just sue govt  HT News
May 17, 2013
The right to information (RTI) law can be used to sue the government for inadequate service if it can be proved in a consumer court that the delay in providing information caused loss.

This was the view of three different consumer courts who awarded compensation to right to information users for delay saying that the applicants were consumers of the government since they paid a fee and furnishing information within 30 days was, therefore, a service. …

Airtel to pay Rs 10,000 as compensation to customer

May 13, 2013

NEW DELHI: Bharti Airtel has been directed by a consumer forum here to pay Rs 10,000 to one of its customers as compensation for providing faulty internet connection.

The East District Consumer Disputes Redressal Forum said the telecom major had provided deficient service to its customer, a Delhi-based lawyer, as its internet connection was not fully operational. …

Consumer forum orders Vodafone to pay compensation to doctor  Business Line

Mumbai, May 11, 2013

Holding Vodafone India guilty of deficiency in service, Maharashtra State Consumer Disputes Redressal Forum has upheld a lower court order which asked the service provider to pay Rs.20,000 compensation and Rs 5,000 costs to a doctor for failing to stop unsolicited commercial communications.

“Vodafone had failed to discharge its obligation and acted with imperfection, shortcoming or inadequacy in the nature and manner of purpose, which is required to be maintained by it under the regulations,” observed S R Khanzode and Dhanraj Khamatkar in their order yesterday. …

Consumer court relief for credit card fraud victim

May 06, 2013

The Mumbai Suburban District Consumer Forum has held a nationalised bank guilty of deficiency in service for failing to verify if the signature of a customer matched that on the transaction slip before clearing payment towards a fraudulent credit card transaction. …

Consumer panel reverses order to pay Rs 15,000 to resident

May 3, 2013

RAIPUR: The Chhattisgarh State Consumer Dispute Redressal Commission (CSCDRC) has set aside the order of the Bilaspur district forum directing the Oriental Insurance Company to pay Rs 15000 to a resident whose insured vehicle was stolen. The forum had also directed the company to pay Rs 2000 towards mental harassment and cost of litigation to the complainant.

Rajkumari Agarwal stated in her complaint that her husband, Vinod Agarwal was the owner of hero Honda splendour motorcycle and had obtained comprehensive insurance from the Oriental Insurance Company for one year from September 2009- September 2010. …

State consumer court awards 6-month jail to Tata Motors MD

May 02, 2013

Failing to comply with its orders, the state consumer disputes redressal commission, Chandigarh, has awarded six months’ imprisonment to managing directors of Tata motors and Hind motors.

The orders came while disposing of the execution application filed by Manmohan Lal Sarin, a resident of Sector 4, Chandigarh. Irked over the “contumacious defiance”, the consumer commission awarded six months imprisonment to the managing director of Tata Motors Limited, Mumbai, Karl Slym, and managing director Hind Motors Ltd, Chandigarh, Ashish Mohan Gupta. …

Doctors in dock for giving anaesthesia, causing death

Apr 29, 2013

MUMBAI: Dubbing a doctor a “quack” for administering anaesthesia despite not being qualified to do so, the state consumer commission has observed that no doctor can do a specialized job if he or she does not have the necessary qualification. …

Can’t challenge consumer forum orders in HC: Supreme Court  Times of India

Apr 29, 2013

Subject: Consumer forum’s order cannot be challenged in a writ petition

Backdrop: The Consumer Protection Act offers a three-tier redressal mechanism for resolution of consumer disputes. The Act provides a comparatively simpler, inexpensive and speedy mechanism for settlement of consumer grievances. If a party is not happy with an order, it can file an appeal before the next level tribunal, constituted under the Act.

Sometimes certain manufacturers, traders and service providers try to bypass the statutory channel of appeals. …

Delhi hospital asked to pay Rs. 60,000 for medical negligence  Ndtv.com

April 25, 2013

New Delhi: A city-based hospital has been directed by consumer forum to pay Rs. 60,000 as compensation to an accident victim, for taking X-ray of his uninjured leg and recommending that neither of his legs required any treatment.

The New Delhi District Consumer Disputes Redressal Forum held Jaipur Golden Hospital guilty of medical negligence and expressed displeasure over the hospital’s “attitude” of describing the incident as a “clerical mistake”. …

Bank bounces cheque, told to pay customer Rs 10k

Apr 22, 2013

BANGALORE: The KG Road branch of Vijaya Bank was ordered to pay Rs 10,000 as compensation and Rs 1,000 as litigation cost to an SB account holder for bouncing a cheque issued by the latter to another party, despite the amount being available in his account.

The order was passed by Bangalore IV Additional District Consumer Disputes Redressal Forum, Bangalore Urban district, on April 12, based on a complaint from a senior citizen and veterinary (wildlife) consultant, Dr NK Rai, 71, against the bank. …

Forum directs builder to pay Rs 1.30L as damages

Apr 16, 2013

MARGAO: The South Goa consumer disputes redressal forum (SGCDRF) has, in an order passed recently, directed Narendra Kerkar, a builder, to pay compensation of 1.30 lakh to Satyawati Usgaonkar from Margao, towards compensation for not giving possession of the flat booked by Usgaonkar.

According to the complaint, Usgaonkar booked a flat admeasuring 76 sq m on the second floor of the building constructed by Kerkar at Fatorda for a total consideration of 6 lakh. …

Errant builder told to pay over Rs.50 lakh to flat applicant  HT News

April 09, 2013

Delhi Consumer Disputes Redressal Commission member Salma Noor and Member (Judicial) V.K. Gupta held R.S. Builtwell and its director guilty of deficiency in service and gave them time till April 30 to refund the entire cost of the 1,248.05 sq.ft. flat, with interest, and compensation to complainant Arun Patwal, a resident of Janakpuri in west Delhi. …

Forum tells medical centre told to pay R5 lakh for death due to negligence  HT

April 03, 2013

The district consumer disputes redressal forum has asked local Vardaan Medical Centre to pay Rs. 5 lakh penalty to a Hoshiarpur family for the death of a woman allegedly due to negligence in performing a fibroid surgery. Balwinder Singh, a resident of Manjhpur village, Hoshiarpur, husband of deceased Davinder Kaur, her father-in-law Swaran Singh and mother-in-law Nirmal Kaur had lodged a complaint under Section 12 of the Consumer Protection Act on July 10, 2008, against Vardaan Medical Centre surgeon Dr Lakhwinder Singh, gynaecologist Dr Sonia Kamboj, owner Dr Vareesh Kumar and anaesthetist Dr Monika Goel. …

Report medical negligence cases to consumer court: Dr R Ramnarayan

Apr 02, 2013

A young woman and mother of two, Shailaja has been reduced to a completely vegetative state reportedly because of an anaesthesia overdose she underwent while in for a surgery. Today, she cannot eat, speak or move. She is completely immobile, all because her family say an overdose of anaesthesia. What should happen in such cases of medical negligence? Dr R Ramnarayan, a top neurosurgeon who has offered his help to Shailaja joined IBNLive readers for an interaction on the issue. …

Insect in edible oil bottle, Rs 1L for man 7 years later

Mar 23, 2013

MUMBAI: The South Mumbai District Consumer Disputes Redressal Forum has directed an edible oil manufacturing company and a store to pay Rs 1.05 lakh compensation to a south Mumbai man who found a fly in a 500ml bottle he purchased for Rs 28.80 in 2005.

The forum said: “All the parties involved were responsible for supplying the contaminated edible oil manufactured and sold to the complainant and caused him financial loss and mental agony.” …

Builder asked to pay Rs 2cr for failure to hand over homes TOI News

Mar 17, 2013

MUMBAI: In one of the highest payouts in a consumer complaint in recent months, the Maharashtra State Consumer Disputes Redressal Commission has ordered a builder to pay a total of Rs 1.97 crore in compensation to 82 complaints, after they never received possession of residential premises booked in Thane in 1997. …

Insurance firm asked to pay fine for denying mediclaim  TOI News

Mar 16, 2013

LUCKNOW: The district consumer disputes redressal forum has come to the rescue of a woman who was denied mediclaim by an insurance company. The forum has ordered the company to pay more than Rs 1.5 lakh as compensation to the complainant. …

Bank ordered to pay Rs 15k for debiting Rs 30k  TOI News

Mar 15, 2013

MUMBAI: The state consumer disputes redressal commission, while upholding a district forum order, directed HDFC Bank’s credit card division to pay Rs 15,000 compensation to a woman, after it debited Rs 30,681 from her account to pay her credit card dues.

The panel held that on the basis of evidence placed on record, it was proved that the woman, Radha Agwekar, did not give the bank her consent to exercise any such authority. …

Forum fines tour operator Rs. 2L for overcharging Sion resident  HT News

Mumbai, March 15, 2013

In a ruling that will be welcomed by package-tour travellers, the South Mumbai District Consumer Forum fined a tour operator Rs. 2 lakh for charging a Sion resident Rs. 8 extra per euro, and then threatening to cancel his Europe tour mid-way if he did not cough up an additional sum.

Naren Sanghvi had booked a tour in June 2010 for himself and his wife by paying Rs. 3.4 lakh. He was billed at the rate of Rs. 63 per euro, while the prevailing rate at the time was Rs.55. …

Compensation for loss of vision during cataract surgery

Mar 15, 2013

AHMEDABAD: A consumer court in Vadodara has asked a charitable trust to pay Rs 2 lakh towards damages to those who had lost their eyes due to doctors’ negligence during cataract surgery in 2009. …

Doctor ordered to pay Rs 2 lakh as damages to patient HT News

Mar 12, 2013

KANPUR: District consumer protection forum on Monday directed a child specialist, Dr RC Gupta, to pay Rs 2 lakh to complainant Prince, son of Santosh Kumar, within 30 days.

The complainant had sought a sum of Rs 19 lakh as damages caused by the wrong treatment given by Dr Gupta. …

UPSIDC ordered to give possession of plots

Mar 3, 2013

KANPUR: The consumer protection forum, Kanpur Nagar on Saturday directed Uttar Pradesh State Industrial Development Corporation (UPSIDC ) to execute the lease deed of allotted plot numbers G-16 & G-17 (area 900 sq metres) in favour of the petitioner and give possession to the complainant within 30 days of the order. …

Consumer Court asks builder to refund Rs. 4 lakh

Feb 28, 2013

The Gurgaon district consumer forum on Tuesday ordered a city-based real estate developer to refund the full amount to the complainant for not delivering the plot as per the time frame fixed. The complainant is yet to get the plot.

Satish Sharma, the complainant and a resident of Friend’s Colony, Gurgaon, filed a case in the district consumer forum claiming that he had paid the developer more than Rs. 4 lakh in March 2009 for a developed plot in Kothputli, Rajasthan. …

IRCTC fined Rs 10 lakh for selling soft drinks above maximum retail price Times of India

Feb 27, 2013

NEW DELHI: Indian Railway Catering and Tourism Corporation (IRCTC) has been slapped with a fine of Rs 10 lakh by a consumer forum here for selling soft drinks above the maximum retail price (MRP) to two customers.

The New Delhi District Consumer Disputes Redressal Forum imposed “punitive compensation” of Rs 5 lakh each in two separate cases against IRCTC, a subsidiary of Indian Railways, and said being a government corporation, “it is not expected to be deficient in such matters and cannot come down to level of private dealers”. …

Doctors left mop in patient’s belly

Feb 20, 2013

AHMEDABAD: Two doctors forgot a napkin-size mop inside a patient’s stomach during surgery. Five years later, a consumer court has asked them to pay compensation money to the victim’s family.

A Consumer Dispute Redressal Forum, Ahmedabad (additional) has ordered Dr Manubhai Pipalia and Dr Chintan Patel to pay Rs 2.1 lakh to widow and two minor kids of Tribhuvan Chauhan, who passed away in December 2009 due to illness. …

Indian Railways Catering and Tourism Corporation fined Rs 5 lakh for overcharging Times of India

Feb 18, 2013

NEW DELHI: Indian Railways Catering and Tourism Corporation (IRCTC) was told to pay Rs 5,10,000 for overcharging a consumer by Rs 3. Consumer Dispute Redressal Forum took note of the “unfair and restrictive” practice of overcharging passengers and justified high penalty keeping in view “the gravity and scale of gain by overcharging in 24×7 railways operation all over India”. …

District consumer forum orders HSBC Bank to pay Rs 25,000 for deficiency in service

18/02/2013

The consumer forum directed the bank to issue a no-dues certificate to Delhi-resident Vinay Chola and to reconsider a fresh card for him. The forum also awarded him compensation of Rs25,000 towards litigation charges and harassment caused to him

The New Delhi District Consumer Disputes Redressal Forum has ordered Hongkong and Shanghai Banking Corporation (HSBC) to pay Rs25,000 as compensation to one of its former credit card holders for not getting his name removed from a defaulters list even after he cleared all his dues….

Lady falls from chair at SBI, gets Rs 50,500 as damages Times of India

Feb 17, 2013

PANAJI: The Goa state consumer disputes redressal commission has directed the State Bank of India, Margao branch, to pay Rs 50,500 as compensation to an elderly woman who fell down and fractured her hand while sitting on a swiveling chair at the bank….

MTNL has been directed by a consumer forum here to pay Rs15,000 as compensation to an advocate

Feb 12, 2013

NEW DELHI: State-owned telecom firm MTNL has been directedby a consumer forum here to pay Rs 15,000 as compensation to an advocate whoseapplication for shifting of his landline phones was “arbitrarily”rejected bythe service provider on account of non-availability of cable….

BA to pay Rs. 1 lakh for baggage loss

New Delhi, February 10, 2013

British Airways has been directed by a consumer forum to pay Rs. 1 lakh to a passenger for the loss of his baggage when he had travelled to London from New Delhi in 2008. The New Delhi District Consumer Disputes Redressal Forum directed payment of the amount to Ramesh C Bhargava, saying the deficiency was admitted by the airline, and therefore the complainant should be compensated….

Surgeon to pay for ‘incomplete’ prescription

Jan 29, 2013

MUMBAI: The country’s top consumer commission has held a Delhi doctor guilty of “limited medical negligence” for verbally advising, instead of prescribing in writing, the use of eye drops to a patient who lost his vision following its prolonged application.

The National Consumer Disputes Redressal Commission on January 16 upheld an order of the Delhi consumer commission that directed Dr Vivek Pal to pay the patient, Delhi-based Devinder Singh Gupta, compensation of Rs 50,000….

Provide flat or pay Rs 30 lakh, consumer forum tells DDA

Jan 22, 2013

NEW DELHI: The Delhi Development Authority (DDA) has been directed by a state consumer commission here to provide a flat to one of its allottees or pay him Rs 30 lakh for selling the unit allotted to him to someone else.

The Delhi State Consumer Commission said the confirmation amount demanded by the DDA from the allottee was “false and fictitious” as the demand related to a flat which was “non-existent”.

“The question of complainant not complying with demand does not, therefore, arise. There has been default in the performance of the contract by respondent (DDA) and they are therefore liable to pay (back) the amount received…and to provide another flat to him or pay him compensation….

Insurer, transport company told to pay Rs 41 lakh to accident victim’s kin

Jan 13, 2013

THANE: The Motor Accident Claims Tribunal (MACT) here directed an insurance company and a private transport agency to jointly pay Rs 41 lakh compensation to a widow who lost her husband and here close relatives in a road accident on the Pune-Bangalore highway in November 2003.

The judgement issued by district judge NB Dhayatadak recently has far-reaching implications considering that scores of innocent people who are victims of rash driving or road rage by other motorists can now claim compensation for the irreparable damage to them and their families….

Retired man wins interest on deposit

Jan 8, 2013

AHMEDABAD: When a retired man deposits money in a government institution for a certain period, and on maturity, instead of having the principal returned with interest, he’s asked to return the interest paid, he faces a crisis.

Dinesh Parikh was in exactly this situation, but won his money back with help from a consumer protection agency. Consumer Education & Research Society (CERS) helped Parikh fight and win back the amount along with interest, through an order from a consumer forum….

Forceps in belly killed woman, son gets Rs 15 lakh

Jan 7, 2013

NEW DELHI: In September 2010, a 46-year-old woman died after the doctors treating her forgot to remove sponge forceps during the gallbladder operation. Expressing that the amount of compensation “is too low for a human life” and that “it cannot compensate the vacuum created by the death of the mother of the complainant”, a district forum has asked Kamaal Nursing Home and Hospital to pay the complainant Rs 15,00,000.

Stating that it’s “deeply hurt the way the doctors had performed the operation”, Consumer Disputes Redressal Forum (Northeast district) said the complainant not only lost his mother but also spent a hefty amount for the treatment at two hospitals…

Bank panel fined for holding sum

Jan 7, 2013

CHANDIGARH: Withholding the maturity amount along with interest, even after completion of stipulated time period, has proved dear for the State Bank of India Staff Association (SBISA) as consumer disputes redressal forum has held it guilty of being deficient in services.

Besides, the forum has also imposed a fine on SBISA. Gurpreet Kaur, a resident of Mohali, had moved the forum against SBISA and its secretary. “I had deposited Rs 1,62,000 by way of three FDRs (fixed deposit receipt) with the SBISA, Chandigarh, through its secretary Varinder Thakur….

Moolchand Hospital fined for botching up surgery

New Delhi, January 07, 2013

The Delhi State Consumer Redressal Commission has ordered Moolchand Hospital to pay a compensation of Rs.10 lakh to a woman for botching up a surgery intended to cure spinal tuberculosis 13 years ago. The incident left her permanently crippled.

“The complainant has amply established the case of deficiency in service and medical negligence on the part of Moolchand Hospital which made her handicapped for life,” said a bench of justice Barkat Ali Zaidi (president of the commission) and member V K Gupta.

“We can visualise the anxiety of the complainant and her husband thinking about their future and of their child on account of the physical handicap she suffered…

Consumer court awards man Rs 9.44 lakh after bank fraud

Jan 6, 2013

MUMBAI: Upholding a district forum order, the Maharashtra State Consumer Disputes Redressal Commission ordered Citibank to pay Rs 9.44 lakh to a man, after Rs 6 lakh was fraudulently withdrawn from his account with an ATM card which he did not even possess.

Marine Drive resident Ratilal Israni had a savings account with the bank. In December 2006, when he received his monthly statement from the bank, he noticed that between November 22, 2006 and December 5, 2006, Rs 6 lakh was shown as withdrawn using an ATM card. Israni contended that he never had an ATM card relating to his saving bank account….

HDFC held guilty of unfair trade practice, to pay Rs. 15K

December 30, 2012

HDFC Bank has been directed by a consumer forum here to pay Rs. 15,000 to one of its customers for showing her credit card dues as unpaid despite her having paid and settled it.

Relying on the bank statements and other documents submitted by woman customer Anita Singh, South West District Consumer Disputes Redressal Forum said the total amount stood paid off and held the bank guilty of indulging in unfair trade practice.

“In view of documentary evidence placed on record by the parties, we feel satisfied that the grievance as expressed by complainant in her complaint is justified and her allegations of deficiency-in-service stand fully established against the opposite parties (HDFC Bank employees)….

Refund interest amount to resident, HC tells HUDA

Dec 26, 2012

The Punjab and Haryana high court has come to rescue of a Gurgaon resident, who challenged the HUDA’s decision to charge interest for the plot which had not been allocated.

The court has recently ordered the authorities (HUDA) to refund the amount, which has been deposited by the petitioner towards interest, since he has not got physical possession of the plot….

Builder asked to pay couple Rs. 2 lakh for violating flat sale agreement

Mumbai, December 06, 2012

The Maharashtra State Consumer Commission last week directed a developer to pay compensation of Rs. 2 lakh to a Thane-based couple for cancelling their booking of a flat after the couple refused to pay Rs. 1,000 per square feet more than the booking rate. “This is the best example of how the common man is exploited by builders,” the bench of presiding member SR Khanzode and member Dhanraj Khamatkar said while holding Nirmal Lifestyle Private Limited guilty of deficiency in service and of adopting unfair trade practice.

Dharmesh Jain, chairman and managing director of Nirmal Lifestyle declined to comment, but said they have decided to challenge the order before the National Consumer Commission….

Airline penalised for serving non-veg

Chandigarh, October 19, 2012

aeroplane Etihad Airways Head Office, New Delhi, has been penalised by the District Consumer Disputes Redressal Forum for serving non-vegetarian food to a vegetarian person.

The court has directed the airways to pay Rs. 50,000 to complainant Ramandeep Kaur, a resident of Hoshiarpur, for causing her mental agony, tension and trauma by serving her non-vegetarian food. The airways had also been directed to pay litigation cost of Rs. 15,000 to her.

In her complaint, Ramandeep stated that she had booked airline tickets through American Travel and Tours Private Limited for onward and return journey from New Delhi to Sydney. The flight departed on November 24, 2011, from New Delhi to its first destination Abu Dhabi and seat number 21-A was allotted to her. After her stay in Abu Dhabi, the plane was changed for the rest of journey to Sydney and she was allotted seat number 38-K in Travellers that flight. Read more.

Citi Bank official to pay Rs. 15L for leak of account details

New Delhi, October 08, 2012

A Citi Bank branch manager in New Delhi has been ordered by the Delhi State Consumer Commission to pay Rs. 15 lakh as compensation to a credit card holder for leaking his account details to a third party. The State Consumer Commission awarded the damages saying the supply of credit card statement details of the card holder to a third party is a “violation of confidential relationship” between the bank and its customer and “betrayal of trust.”

“It appears that in the case, the copies of account of the complainant were produced before the civil court. Such accounts are universally treated as confidential account and are not supposed to be supplied to any one without prior approval of the account holder…”. Read more.

Builder asked to pay consumer Rs. 87.3 lakh

Mumbai, October 07, 2012

The Maharashtra state consumer commission has directed a builder to pay Rs. 87.3 lakh to a Vile Parle family for failing to handover a ready flat of 625-sq-ft carpet area as booked by the family in 2003. The state commission held that Gharonda Construction Private Limited was guilty of deficiency in service and of adopting unfair trade practice for failing to handover a ready flat to Samta Wadi-resident Harshvadan Vyas and his family members despite receiving Rs. 31.5 lakh towards consideration of the flat in Yogi Smruti on Park Road in Vile Parle.

In 2003, Vyas and his family members had booked the flat and had paid a total amount of Rs. 31.5 lakh to the builder. The builder had agreed to handover possession of the ready flat by May 2004. Read more.

16 yrs later, airline fined for cargo delay

New Delhi, October 07, 2012

Sixteen years after Kuwait Airways failed to deliver a handicraft consignment of Rajasthan Art Emporium on time, the national consumer panel has ordered the international airline to pay over Rs. 25 lakh to the emporium. Terming it “negligence”, the National Consumer Disputes Redressal Commission (NCDRC) directed Kuwait Airways to pay Rs. 20 lakh as compensation and an additional Rs. 5 lakh towards harassment, mental agony and cost of litigation.

“…facts and circumstances clearly establish negligence, inaction and passivity on the part of the opposite party No 1 (Kuwait Airways),” an NCDRC bench, headed by Justice JM Malik said. Read more.

Buyer to be refunded R9.68L charge for ‘defaulting’

Mumbai, September 22, 2012

The consumer forum has directed a builder to refund a flat buyer Rs9.68 lakh charged as penal interest for defaulting on payment for his flats. The Maharashtra State Consumer Disputes Redressal Commission has also directed Runwal Developers Private Limited to pay Dinesh Hegde (the complainant) interest at the rate of 9% per annum on the amount and Rs.25,000 towards litigation costs.

Hegde had booked two flats in a project at Kurla, proposed by Runwal Developers. The developer and Hegde executed the sale agreement in May 2005.

The developer was to hand over ready flats to Hegde by October 2006, but construction got delayed and the building was completed only by April 2008. Read more.

Builders of botched projects cannot withhold refunds

Mumbai, June 17, 2012

The builder cannot withhold money of a flat purchaser when the construction is unlikely to finish or is unauthorised, the district consumer forum held while finding the developer guilty of deficiency of services. The forum has asked the builder to return the money with interest.

The forum was hearing a complaint filed by a Chembur couple – Bharat Jani and his wife Vilas. In the complaint filed in 2006, they alleged that the Tilak Nagar Sahyog Cooperative housing society was allotted a plot in Chembur on lease of 99 years. The society was to develop the plot through a builder for residential purposes. Accordingly, the society entered in to an agreement with the builder, Mahalaxmi Bindu Developers, to construct a three-storied building. Read more.

Cargo firm to pay for goods damage

June 06, 2012

The National Consumer Disputes Redressal Commission has ordered a prominent cargo carrier to pay a compensation of Rs. 63,000 to a Jaipur resident for damage caused to his household goods while it was being transported by air to Mumbai.

“The petitioner, as a cargo carrier, was obliged to take proper care and ensure that no damage was caused to the consignment,” a bench of Justice RC Jain and Justice SK Naik said, dismissing an appeal filed by M/S Gati Limited against the order of the Rajasthan State Consumer Disputes Redressal Commission. Read more.

Bad construction: You can now move consumer court

May 21, 2012

Does the roof of the dream flat you just bought leak or are its walls already developing cracks? You can now sue the builder under the Consumer Protection Act.

The Supreme Court (SC) has said a private developer selling a flat to a consumer can be defined as a service and thus falls under the Act. Advocates say that now flat owners can get speedier justice through consumer courts, instead of approaching a cooperative court or high court.

While hearing a petition filed by a construction company, a division bench of justice TS Thakur and justice Gyan Sudha Misra after going through its earlier judgements of the apex court held that “if a builder of a house uses substandard material for construction or makes false or misleading representations about the condition of the house, then it is denial of a facility or benefit of which a consumer is entitled to claim value under the Act.” Read more.

Builders must pay for delay in possession

New Delhi, August 28, 2010 – HT News

In recent months, I have received a large number of highly distressing mails from consumers on the harassment that they are facing at the hands of builders. In most of these cases, the consumers are senior citizens who have sunk in a large chunk of their savings and are unable to get back their money or the promised flat.

In one particular case, for example, where the builder has not given possession even three years after the promised date, the consumer is being offered a refund of only 50 per cent of the money paid by him on a ‘take it or leave it’ basis. In another case, the builder not only delayed handing over possession, but insisted on the consumer signing on a back-dated possession letter. He was even threatened that if he refused to sign on the dotted line, he would not get possession at all.

To read more, please click here.

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Telephone/Mobile: How to Reduce the Effects of Cell Phone Radiation …

How to Reduce the Effects of Cell Phone Radiation
WhatsApp suffers outage a day after handling 64 billion messages
Are You Making These 10 Dangerous Smartphone Mistakes?
iPhone catches fire in teenager’s pocket
Free Roaming Services
M
obile Number Portability (MNP) Requests Further Increase and Approach the 105 Million Mark
Some patients discreetly record doctors’ advice
How to Find Your Missing Phone

Smartphones cause rise in myopia: Surgeon
Now talk to friends on WhatsApp with new Voice Messages feature
TRAI issues the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013
Fingerprints may soon be needed to get SIM cards
‘Free’ roaming comes into effect from July 1, Airtel & Idea lead charge
Bharti Airtel, Google join hands to provide free Internet
Illegal phone tapping penalty may be hiked to Rs 2 crore from Rs 1 lakh
TRAI prescribes measures to control unsolicited calls

Guidelines for New Mobile Connections
Call Centres for Mobile and Landline Telephones
Complaints/Grievance Redressal Mechanism for Telephone/Mobile Phone/Internet Users in India
Regulation of Unsolicited Calls on Mobile Phones
Phone Tapping

Go to NEWS.

How to Reduce the Effects of Cell Phone Radiation    Healthmeup.com

WhatsApp suffers outage a day after handling 64 billion messages  Timesofindia.indiatimes.com
Apr 2, 2014
NEW DELHI: WhatsApp earlier in the day suffered a service disruption, with users facing frequent delays in sending and receiving messages. This comes just a day after the company handled 64 billion incoming and outgoing messages. …

You may like to click on any of the following links:-
CVC Circulars/Orders/Notifications
Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI Circulars / Orders
Vigilance Clearance
Right to Information Circulars/Orders/Decisions
Decisions of Central Information Commission – Section-Wise and Subject-Wise
CGHS Circulars/Empanelled Hospitals/Package Rates
Public Sector Enterprises Service Rules and Other Rules/Circulars/Guidelines.

Are You Making These 10 Dangerous Smartphone Mistakes?  Gottabemobile.com
02/04/2014
If you own an iPhone or Android smartphone odds are you are making at least one of these dangerous mistakes that can put your personal information or details at risk. …  

iPhone catches fire in teenager’s pocket   Timesofindia.indiatimes.com
Feb 1, 2014
NEW DELHI: Apple is in the news yet again, and not for the right reasons this time. A 13-year-old girl in Maine, US suffered first- and second-degree burns as her iPhone spontaneously caught fire while in her pocket. …   

Free Roaming Services
New Delhi, Dec 13, 2013
One of the objectives of the New Telecom Policy – 2012 is to work towards ‘one nation – free roaming’. Giving this information in written reply to a question in the Rajya Sabha today, Shri Kapil Sibal, Minister of Communications and Information Technology, said that as per the provisions of Telecom Regulatory Authority of India (TRAI) Act, 1997 as amended from time to time, TRAI prescribes tariffs for telecommunication services in India. Taking into consideration the declared intent of the New Telecom Policy – 2012 for roaming charges, TRAI undertook a comprehensive consultation process to prescribe roaming charges. TRAI had decided not to mandate the implementation of a system in which the calling party pays for a national roaming call in view of  the high costs and operational complications involved and had also concluded that it may not be feasible to remove charges for the incoming call while on national roaming. Further, as a result of a comprehensive consultation process, TRAI issued 55th amendment to Telecom Tariff Order (TTO) 1999 on 17.06.2013, which came into effect from 01.07.2013. This amendment brought about the following changes in the tariff regime for national roaming service:
(i)                 The ceiling tariffs prescribed by TRAI in the year 2007 were Rs.1.40 per minute for outgoing local calls and Rs.2.40 per minute for outgoing STD calls while on national roaming.  These ceilings have been reduced to Re. 1.00 per minute and Re. 1.50 per minute respectively.  Similarly, the ceiling tariffs for incoming calls while on national roaming have been reduced from Rs.1.75 per minute to Re. 0.75 per minute.  Tariffs for outgoing SMS while on national roaming, which were earlier under forbearance have now been capped: outgoing SMS-local at Re. 1.00 per SMS and outgoing SMS-STD at Rs; 1.50 per SMS. Incoming SMS will remain free of charge.
(ii)            Special Tariff Vouchers (STVs) and Combo Vouchers with the benefits of national roaming have been allowed to provide flexibility and convenience to the customers.
(iii)           The service providers have been mandated to offer special tariff plans for roaming. The subscribers can avail partially free roaming, or fully free roaming in lieu of payment of fixed charges, by subscribing to the corresponding tariff plan.
All the wireless access service providers including BSNL and MTNL have implemented the tariff for national roaming in accordance with the reduced ceilings prescribed through the 55th Amendment to Tariff Order (TTO), 1999. All the service providers have launched special tariff plans for roaming. Some of the service providers have launched special tariff vouchers and combo vouchers for national roaming.
While the reduced ceiling tariffs for national roaming service would benefit all the users, special tariff vouchers and combo vouchers would be beneficial for infrequent roamers. On the other hand, special tariff plans would benefit the frequent roamers.
(Source: pib press release)

Mobile Number Portability (MNP) Requests Further Increase and Approach the 105 Million Mark
New Delhi, Dec 13, 2013
As per the latest data reported by the service providers, by the end of October 2013 about 104.79 million subscribers have submitted their requests to different service providers for porting their mobile number (MNP requests). In the month of October 2013 alone, 2.30 million requests have been made for MNP! In MNP Zone-I (Northern & Western India) maximum number of requests have been received in Rajasthan (about 10.44 million) followed by Gujarat (about 9.09 million) whereas in MNP Zone-II (Southern & Eastern) maximum number of requests have been received in Karnataka (about 12.06 million) followed by Andhra Pradesh Service area (about 9.52 million).
(Source: pib press release)

Some patients discreetly record doctors’ advice  Timesofindia.indiatimes.com

Oct 26, 2013

CHENNAI: Most patients waiting outside doctors’ cabins use their phones to text, surf the internet, and post messages. Now, some of them have started using their phones to record conversations with doctors to be doubly sure of the advice, but the practice, often done without the doctor’s consent, has ruffled physicians. …

How to Find Your Missing Phone  Gizmodo.in

Aug 24, 2013

Oh boy, now you’ve done it. Not only are you supremely hungover from last night’s rager, but your phone is nowhere to be found. Could you have left it at the bar, in a cab, in the gutter somewhere? Who knows! But don’t panic, there’s a host of apps that do. Here’s how to find your phone when it goes missing. …

Smartphones cause rise in myopia: Surgeon  Dnaindia.com

Sunday, Aug 18, 2013

smartphones have made our lives easier, there is a flip side too — they cause vision impairment, says a leading laser eye surgeon.

Femalefirst.co.uk reports that Surgeon David Allambym has revealed that smartphones have caused cases of myopia (short-sightedness) among young Britons to surge. …

Now talk to friends on WhatsApp with new Voice Messages feature  Firstpost.com

Aug 8, 2013

Popular messaging app WhatsApp has introduced Voice Messages for users across platforms that will allow users to send recorded messages to their contacts. The introduction comes on the day the service crossed 300 million monthly active users. …

TRAI issues the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013 for corporate mobile numbers

July 24, 2013

The Telecom Regulatory Authority of India has issued the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013.

After implementation of Mobile Number Portability, the Authority had received complaints from the subscribers of corporate mobile numbers that their porting requests have been rejected by the donor operators under the category “Contractual Obligation” for want of permission/authorization from the company/ corporate for porting such numbers.The Authority examined the complaints, and a need was felt to have a porting process for corporate mobile numbers where the users of mobile numbers are from the organisation, who is the owner of such mobile numbers.

Accordingly, TRAI placed draft Telecommunications Mobile Number Portability (Fifth Amendment) Regulations 2013 on its website www.trai.gov.in for consultation of the stakeholders. Based on the stakeholder’s comments and TRAI’s own analysis, TRAI has issued the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations.

Salient features of this amendment are as following:

1. Upto 50 corporate mobile numbers of a service provider can be ported to another service provider through letter of authorization from the authorized signatory of the corporate mobile numbers, in a single porting request

2. These amendments will become effective 90 days from today as the Telecom Service Providers and MNP service providers will require time to carryout required changes in their system.

3. Considering the activities involved and number of mobiles to be processed in single porting request, 48 hrs have been allowed for forwarding the porting request by the Recipient Operator, for corporate mobile numbers whereas 24hrs remain unaltered for individual porting requests.

For any clarification/information, Shri Sanjeev Banzal Advisor (Networks, Spectrum and Licensing) may be contacted at Tel. No.+91-11-23210481,Fax No. +91-11-23212014.(Source: pib press release)

Fingerprints may soon be needed to get SIM cards

Jul 3, 2013

NEW DELHI: Noting that even the mandatory physical verification system doesn’t prevent SIM cards to fall into wrong hands, the home ministry has asked the department of telecommunication (DoT) to explore an option of making it compulsory for cellphone service providers to take fingerprints or any other biometric feature of the subscriber, akin to Aadhaar, before activating the mobile numbers. …

‘Free’ roaming comes into effect from July 1, Airtel & Idea lead charge

Jul 1, 2013

NEW DELHI: Telecom majors Bharti Airtel and Idea Cellular today announced ‘free’ roaming packs, paving the way for cheaper roaming across India. Other operators are expected to follow suit soon. …

Bharti Airtel, Google join hands to provide free Internet  Indian Express

Jun 27, 2013

Bharti Airtel and Google on Wednesday announced the launch of Free Zone powered by Google, which will give Airtel mobile customers access to mobile web search and feature-phone-friendly versions of Gmail and Google+ in India.

The first page of a website linked from search results is provided at no data cost. Free Zone aims to put the web in the hands of more people and empower first time Internet users with several useful services of the Internet. …

Illegal phone tapping penalty may be hiked to Rs 2 crore from Rs 1 lakh

May 30, 2013

The Department of Telecommunication (DoT), aiming to strengthen the framework for checking unlawful interception of phones, has suggested a steep rise in fine for illegal phone tapping to Rs.2 crore, from Rs 1 lakh at present.

The agencies allowed to tap phones, for their investigations and surveillance actions, include the Central Bureau of Investigation (CBI), Intelligence Bureau (IB), Enforcement Directorate (ED), Directorate of Revenue Intelligence (DRI) and Central Board of Direct Taxes (CBDT). …

TRAI prescribes measures to control unsolicited calls  Hindu News

May 28, 2013

Are you fed up with unsolicited commercial calls asking you to invest in some holiday club or take a retirement pension plan of an insurance company? Now there will be a major relief for all those who get such calls with Telecom Regulatory Authority of India prescribing some deterrent punishment for such calls.

The TRAI recently issued The Telecom Commercial Communications Customer Preference (12th Amendment) Regulations, 2013, prescribing further measures to tighten the framework for controlling the menace of Unsolicited Commercial Communications (UCC). …

Guidelines for New Mobile Connections

March 13, 2013

Department of Telecom (DoT) has issued revised instructions to Cellular Mobile Telephone Service and Unified Access Services Licensees vide letter dated 09.08.2012 on verification of Mobile Subscribers after review of existing instructions. New instructions are aimed at improving customer verification compliance. These instructions inter-alia prescribe the following:

(i) A passport size photograph should be pasted on the Customer Acquisition Form (CAF) and the documents as proof of identity and proof of address of the subscriber should be attached with the CAF.

(ii) The person at the Point of Sale has to get the CAF duly filled and signed (in case of illiterate person thumb impression) by the subscriber with date. The authorized person at PoS has to record in the CAF that he has seen the subscriber and matched the photograph attached on the CAF with the subscriber and verified his copies of documents of proof of address and proof of identity attached with the CAF with the original and has to put his signature on the CAF & all attached documents.

(iii) The mobile connection is to be activated only after the requirement of filling up CAF and copies of documentary proof as per requirement have been fulfilled by the customer and the subscriber details have been updated in the subscriber database of the Licensee and the employee of licensee has verified the same.

(iv) After activation of SIM also the subscriber is to be tele-verified by the Licensee.

As far as retailers are concerned, they are contractors of the licensees and these instructions are not addressed to the retailers.

The detailed instructions dated 09.08.2012 are available at DoT website at http://www.dot.gov.in/as/2012/DOC181012.pdf

In these instructions, apart from the penalties prescribed in other instructions issued form time to time, the following additional provisions of penalty have inter-alia been made in these instructions:

(i) In case, the Licensee fails to intimate about the disconnection to TERM Cell within 7 days of disconnection, a penalty of Rs. 3000/- per connection per week or part thereof shall be levied.

(ii) If it is detected that the number was not actually disconnected on or before the date of confirmation/disconnection, then a penalty @ Rs. 1000 per day from the date of intimation to the Licensee to the date of actual disconnection shall be levied in addition to the penalty for non-disconnection.

The following provisions have inter-alia been re-iterated in these instructions regarding point of sale/ franchisees in case of forged document cases:

(i) Police complaint/ FIR shall be lodged by the Point of Sale (PoS)/Franchisee against the subscriber in case forged documents are submitted by the subscriber and originals are also forged.

(ii) Licensee shall lodge FIR/ Complaint against the subscriber and Franchisee/PoS in case of failure of PoS/Franchisee in lodging complaint/FIR against subscriber.

(iii) The Licensee shall lodge the compliant / FIR against the Franchisee/ point of sale and financial penalty shall also be imposed in case forgery has been done by point of sale/ franchisee.

(iv) In case action as above is not taken by the Licensee or Licensee itself is involved in forgery, Telecom Enforcement Resource & Monitoring (TERM) Cell of DoT shall lodge Complaint/ FIR against Licensee. Penalty shall also be imposed on all such forged cases.

(v) Where it is found that the act of issuing connections was done by PoS using the document of some other subscriber or any person, or the documents were forged by the franchisee/PoS, the concerned PoS/franchisee may be terminated by the Licensee in addition to lodging of complaint / FIR against it. Other Licensees shall also terminate/ not appoint any such PoS.

In the new instructions, some additional safeguards have been made in the interest of national security. There does not seem any provision leading to undue hardship to consumers.

This information was given by Shri Milind Deora, Minister of State for C&IT in a written reply to a question in Lok Sabha today.
(Courtesy: pib press release)

Call Centres for Mobile and Landline Telephones

Feb 22, 2013

Call centers are being set up by the Telecom Service Providers across the licensing service area for catering to the queries/complaints of their mobile and landline customers. The Telecom Service Providers have informed that their call Centre capacity is adequate for the current call volumes. The deployed call Centre agents are proficient in vernacular languages so that they can understand and resolve subscriber’s complaint(s) in their own language.

Further, for Redressal of complaints of telecom subscribers, Telecom Regulatory Authority of India (TRAI) has prescribed the framework through the Telecom Consumers Complaint Redressal Regulations, 2012. This regulation provides for the following:

(i) Every Service provider has to establish a complaint Centre for Redressal of complaints and for addressing service requests of its consumers. The service provider is also free to set up one or more complaint centers, which may be common or separate for the various services provided by it.

(ii) The complaint center shall deploy sufficient number of employees at its complaint centers to meet the quality of service parameters specified by the TRAI from time to time.

(iii) The Complaint Centre shall be accessible to its consumers through a “Consumer Care Number” having sufficient lines or connections.

(iv) The complaint centre shall also be accessible through the network of other service providers by earmarking a specific number.

(v) The first level in the Interactive Voice Response System (IVRS) shall provide for language selection.

(vi) Every service provider shall also establish General Information Number for providing information to customers. In case general information is provided on toll free basis, the same can also be provided on the consumer care number.

Further, TRAI’s Standards of Quality of Service for Basic Telephone Service (Wireline) and Cellular Mobile Telephone Services Regulations, 2009 provide for the following quality of service parameters for assessing the performance of service providers relating to response time the customer for assistance:

(i) Accessibility of Call Centre [Benchmark ≥95%] and

(ii) Percentage of calls answered by the operators (voice to voice) within 60 seconds [Benchmark ≥90%].

As per the Performance Monitoring Report for Basic Service (Wireline) for the quarter ending 30th September 2012 and for Cellular Mobile Telephone Services for the quarter ending 31st December 2012, the service providers are generally meeting the benchmark for the parameter accessibility of call Centre. However, some of the service providers are not meeting the benchmark for the parameter Percentage of calls answered by the operators (voice to voice) within 60 seconds.

This information was given by Shri Milind Deora, Minister of State for C&IT a written reply to a question in Rajya Sabha today.
(Courtesy: pib press release)

Complaints/Grievance Redressal Mechanism for Telephone/Mobile Phone/Internet Users in India

July 8, 2011 : Dtf.in : Updated on Nov 27, 2011.

The Department of Telecommunications (Government of India) have provided Complaints/Grievance Redressal Mechanism for Telephone/Mobile Phone/Internet Users in India. The details of their existing mechanism, as published by them on their website, are given below.

DEPARTMENT OF TELECOMMUNICATIONS

PG CELL

1.      Indian Telecommunication Sector has undergone a major process of transformation through significant policy reforms, particularly beginning with the announcement of NTP 1994 and was subsequently re-emphasized and carried forward under NTP 1999. Driven by various policy initiatives, the Indian telecom sector witnessed a complete transformation in the last decade.  As of now, Department of Telecommunications is mainly performing the role of licensor and policy maker. As per licensing conditions:

“Any dispute, with regard to the provision of SERVICE shall be a matter only between the aggrieved party and the LICENSEE, who shall duly notify this to all before providing the SERVICE.  And in no case the LICENSOR shall bear any liability or responsibility in the matter. The Licensee shall keep the Licensor indemnified for all claims, cost, charges or damages in the matter.”

2.1    Telecom Regulatory Authority of India, (www.trai.gov.in) an  independent legal entity,  was established to regulate the telecommunication services and discharge the various functions, two of them are as follows :-

2.1.1   To ensure compliance of terms and conditions of license which includes customer service, Quality of Performance, Tariff also apart from other conditions;

2.1.2   To lay down the standards of quality of service to be provided by the service providers and to ensure the quality of service and to conduct the periodical survey of such service provided by the service providers so as to protect interest of the consumers of telecommunication services;

2.2    TRAI has notified the various Directions / Regulations/Guidelines  to the service providers to address the major issues related to consumers including but not limited to the  following:

2.2.1   Telecom Consumers Protection and Redressal of Grievances Regulation, 2007 on 4th May 2007 which provides for speedy, effective and inexpensive redressal of grievances of consumers by the services provider.

2.2.2   Quality of Service (code of practice on metering and billing accuracy) Regulation, 2006 on 21st March 2006; for protecting the interest of consumers relating to metering and billing.

2.2.3   Quality of Service (time period of resolution of billing complaints, refund of dues/security deposits to consumers, rectification of calls, rebate in rent for delayed rectification of faults etc.) of Basic and Cellular Mobile Telephone Services, Regulations on 1st July 2005 and reviewed thereafter on 20th March 2009.

2.2.4   Direction on 16th September 2005 regarding not to offer / market / advertise in a manner that is likely to mislead the consumers.

2.2.5 Guidelines to Telecom Service Providers regarding Collection of dues by outsourced agencies engaged by them on 16th November 2007; for addressing the concerns of consumers relating to collection of dues.

The compliance of above Directions / Regulations is monitored by TRAI.  Whenever deficiencies/violation of TRAI Orders / Directions / Regulations are noticed, TRAI takes up the issue with the concerned Service Provider for remedial action. However, Telecom Regulatory Authority of India Act 1997 does not envisage redressal of individual complaints by TRAI. The compilation of the measures taken by TRAI to protect consumer’s interest is available at the TRAI’s website http://www.trai.gov.in/ConsumerInterest.asp

3.         Telecom services are being provided in the country by government PSUs viz. MTNL/BSNL & Private Operators.  These companies are having their own consumer grievances redressal mechanism which is primarily responsible for redressal of all types of complaints of their consumers. The Nodal Officer at headquarter level in respect of PSUs , are:

BSNL: Shri Rajveer Sharma, G.M (Coordination) BSNL Corporate Office Statesman House, Barakhamba Road, New Delhi-110001.

Contact No. 011-23717055 Fax No. 011-23312021 e-mail id gmcdn@bsnl.co.in

MTNL : Shri D.C.Gupta, G.M (Operations) MTNL, Corporate Office, Mahanagar Door Sanchar Bhawan, J.L.Nehru Marg, Minto Road, New Delhi.

Contact No.011-23236812 Fax No. 011-23234900 e-mail id   gmoco@bol.net.in

All the complainants have to approach to their service provider for redressal of their grievances in the first instance through Three Tier Institutionalized Grievances Redressal Mechanism” of the concerned Service Provider; www.trai.gov.in./serviceproviderslist.asp established by it under Telecom Consumer Protection and Redressal of Grievances Regulations, 2007 (3 of 2007) of TRAI. The three tiers/levels are

3.1         Call Centre of concerned Service Provider.

3.2         Nodal Officer of concerned Service Provider.

3.3         Appellate Authority within the company of Service Provider.

4.      However, in case the grievance is not redressed after exhausting all above three levels (3.1 to 3.3) of the concerned Service Provider as per prescribed procedure, the individual complainant without prejudice to his right to approach an appropriate Court of Law may approach Public Grievance Cell of Department of Telecommunications (DoT), Sanchar Bhawan, 20, Ashoka Road, New Delhi-110 001 along with documentary evidence for non-redressal of his grievance at concerned Service Provider level :

(a) By hand      :  Information & Facilitation Counter, Sanchar Bhawan, 20,Ashoka Road, New Delhi-110001.

(b) By Post  : Public Grievances Cell, Deptt. Of Telecom, Room No. 518,Sanchar Bhawan,20,Ashoka Road, New Delhi 110001.

(c ) Through FAX :  FAX No. 011- 23357777

(d)  Through Phone : Phone No. 011- 23356666

(e)  By Web Portal  :www.pgportal.gov.in

4.1    The complaint so received is forwarded to the concerned service provider with a direction to take appropriate action and to inform the complainant regarding the action towards the redressal of the grievance.

4.2    The grievance is to be redressed by concerned service provider only. PG Cell of DoT acts only as a facilitator in the redressal process  and is not vested with any power to penalize the service provider for not redressing the grievance to the satisfaction of the complainant or for delay in redressing the grievance.

5.        In case complainant is not satisfied with the decision taken by service provider or delay in redressal of grievance at any point of time /stage in the above process (3 & 4), the complainant is free to approach  an  appropriate court of law/ any other appropriate forum against the service provider in view of Para 1 above.

STRUCTURE OF PG CELL

Designation of PG Officer

Name  of                  officer       

Tel.No.

FAX.No.

Postal address

Dy.Director General(PG) Shri S.S.Singh 011-23372131 011-23372605 1210,Sanchar Bhawan,20 , Ashoka Road, New Delhi 110001

Director(PG)

Shri R.K.Singh     011-23710537 011 23712350 1207,Sanchar Bhawan, 20, Ashoka Road, New Delhi 110001
DE(MOC CELL) Shri P.K.Jain 011-23036606 011- 23357777 518,Sanchar Bhawan, 20, Ashoka Road, New Delhi 110001
AD(PG-I) Shri R.S.Rana 011-23355941 011 23752224 12th Floor,Sanchar Bhawan, 20, Ashoka Road, New Delhi 110001
AD(PG-III) Shri M.L.Sindhi 011-23036717 011 23372582 12th Floor,Sanchar Bhawan, 20, Ashoka Road, New Delhi 110001
AD(PG-IV) Shri V.K.Sethi 011-23036934 011 23372582 12th Floor, Sanchar Bhawan, 20, Ashoka Road, New Delhi 110001

Director(PG) is available for visitors on every Wednesday from 10:00 A.M. to 01:00 P.M.

—–

——————————————————-

Regulation of Unsolicited Calls on Mobile Phones

Nov 25, 2011

New Delhi. Shri Milind Deora, the Minister of State for Communications and Information Technology informed Rajya Sabha today in written reply to a question that the Telecom Regulatory Authority of India (TRAI) issued “the Telecom Commercial Communications Customer Preference Regulations, 2010” on 1st December, 2010 with the objective to provide an effective mechanism for curbing Unsolicited Commercial Communications. All the provisions of the said regulation have come into force from 27th September, 2011. Prior to coming into force of this regulation, on an average 47454 complaints were received per month. (March 2010 to March 2011). The number of complaints has come down after implementation of this regulation with effect from 27th September, 2011. As per the data on Unsolicited Commercial Communications (UCC) complaints lodged by customers with Access Providers, a total of 5979 complaints were lodged by telecom customers from 27th September to 15th November 2011.

As per the provisions of the regulations, the telecom customers have to register with their service providers for registration in National Customer Preference Registry. No complaints have been received regarding the Access Providers refusing registration to new customers with the National Customer preference Registry as intimated by TRAI.
(Courtesy: pib press release)

Phone Tapping

Aug 17, 2011

Interception of telephone conversation is a permissible activity under Section 5 (2) of the Indian Telegraph Act, 1885 wherein on the occurrence of any public emergency, or in the interest of the public safety, the Central Government or a State Government or any officer specially authorized in this behalf by the Central Government or a State Government after proper satisfaction issues authorization to the concerned notified agencies to intercept/tap telephones in the interest of sovereignty and integrity of India, the security of State, friendly relations with foreign states or public order or for preventing incitement to the commission of an offence duly recording the reasons thereof. The procedure of such authorization is well laid in Rule 419A of the Indian Telegraph Rules, 1951 as amended from time to time in 1999 and in 2007.

Rule 419A provides for a robust oversight mechanism.

Based on the information received from Ministry of Home Affairs, Shri Milind Deora, Minister of State for Communications and Information Technology informed Lok Sabha in written reply to a question.

(Courtesy: pib press release)

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ROAD TRANSPORT: New Motor Vehicles Act proposes big fines for uninsured vehicles owners …

New Motor Vehicles Act proposes big fines for uninsured vehicles owners
India’s First Integrated National Transport Portal Launched Single Window Application to Plan Seamless Bus Travel
Steps to Prevent Recurrence of Deaths in Cases Similar to the Accident of A Coach/Bus in Mehboob Nagar District
J&K pilgrims will have to furnish ID proof for Manimahesh yatra
Pay traffic fine by card in Delhi from August 15
Eat paan? You may face drunk driving charge
New Initiatives for Faster Construction of National Highways
Soon, vestibule AC buses for metros
Misuse of red beacons and flashers to invite jail sentence
Get compliance plates for CNG cars
Soon, pay your traffic challan online
Katju’s 20-year-old judgment leaves SC red-faced
As Supreme Court fumes at red beacon cars, Delhi adds some more
Amend law to reduce use of red beacons by second week of July, SC tells govt
Cashless Treatment for Road Accident Victims on Gurgaon-Jaipur Stretch

Go to NEWS.

New Motor Vehicles Act proposes big fines for uninsured vehicles owners
6 Oct, 2014
MUMBAI: Driving an uninsured car or motorcycle may cost you dear, if proposals in the new Road Transport & Safety Bill are passed by the Parliament without changes. General insurance companies, on the other hand, will be smiling all the way to the bank. …

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India’s First Integrated National Transport Portal Launched Single Window Application to Plan Seamless Bus Travel- Shri Oscar Fernandes
Oct 31, 2013
Shri Oscar Fernandes, Minister of Road Transport & Highways launched India’s first integrated National Transport Portal “www.busindia.com” here today. Speaking on the occasion Shri Fernandes said busindia.com will address the need of a single window application, like IRCTC, through which users can seamlessly plan their bus travel including stop overs, changing routes, multi-trips and round-trips. He said with this launch that busindia.com now becomes the largest online bus ticketing system in the world. Now bus travel will become a whole new experience for people all over the country and even people outside India, he added. This will go a long way and will set an example to several other initiatives that bear potential to implement online services in the G2C space, the Minister added.
The Minister stated that India is a land of a vast middle class and this puts India in a great spot of advantage globally progressing as a nation. In India trains are widely used and the IRCTC website has over 55 lakh hits per day with over 2 lakh unique visitors and over 1 lakh tickets booked, he said. The number of bus users is at least six times more in number than the ones that use train services. This shows the depth and potential of connectivity bus services has in India.
While the site itself is intuitive and easy to book on a PC and even a mobile device, Road Transport Ministry is constantly working towards making travel in India more pleasurable and more integrated for commuters. There are plans of integrating busindia.com with IRCTC in the future wherein people can combine their train and bus journeys together and in the process travel far and wide in the country. It will then be a very unique experience for everyone.
Congratulating everyone involved in this process. Shri. Oscar hoped for more such initiatives and innovations that keep Transport Sector ahead of others , effective and efficient. The Minister commended the efforts of Radiant Info and Central Institute of Road Transport (CIRT) in identifying gap and addressing it with the launch of busindia.com. Radiant Info is a name in the Transport sector with credentials and success in implementing online ticketing solutions to several of State Transport Units is well known and their effort in this area is.
(Source: pib press release)

Steps to Prevent Recurrence of Deaths in Cases Similar to the Accident of A Coach/Bus in Mehboob Nagar District
Oct 31, 2013
The Ministry of Road Transport & Highways expresses its concerns and condolences on the deaths, in the recent accident involving a Volvo AC luxury coach which caught fire early morning on 30th October 2013 near Mehboob Nagar, Andhra Pradesh. The coach was travelling from Bengaluru. It is reported that nearly 45 passengers lost their life. The Ministry of Road Transport & Highways has taken the incident seriously and requested the NATRIP under the Ministry of Heavy Industry, which has specialized accident crash investigation vehicle and team, to immediately enquire into the incident and suggest ways to prevent repetition of such incidents. The State Government has also been requested to enquire upon and suggest remedial measures. While the detailed investigation will take time, based on the first-hand reports, the Ministry of Road Transport & Highways is sending advisory to the States Governments to notify on and within the coach/bus, 24 X 7 monitored phone numbers on which the passengers or bystanders, can call up or SMS, incidents which can cause accidents. Any quick remedy can prevent them from happening, including those related to the driver and the vehicle. The Ministry has also requested the States to make this Notification as necessary condition of the transport permit.
(Source: pib press release)

J&K pilgrims will have to furnish ID proof for Manimahesh yatra  Times of India

Jul 31, 2013

SHIMLA: Taking no chances about safety, the Himachal Pradesh government has decided, for the first time, to make the registration of pilgrims mandatory for the Manimaheshyatra (pilgrimage) to begin from August 28 in Chamba district. Pilgrims from Jammu and Kashmir (J&K) will have to prove their identity before heading to pay obeisance at the holy lake situated at 13,500 feet above sea level. …

Pay traffic fine by card in Delhi from August 15  Hindustan Times

New Delhi, July 28, 2013

On August 15, the Delhi traffic police will put into effect the e-challan project, under which you will be able to pay on-the-spot fines for traffic violations by swiping your debit or credit card. You will also retain the option to use cash. …

Eat paan? You may face drunk driving charge

Jun 30, 2013

BANGALORE: Retired engineer Raghavendra Rao (name changed) was driving back home a little late in the night after a dinner party hosted by his techie son Ajit. On the way, a traffic cop blocked his car near Yelahanka, asking him to blow the alcometer. Raghavendra was a little taken aback but being a teetotaller, he confidently blew. Then came the shocker: the sensor beeped! …

New Initiatives for Faster Construction of National Highways

New Delhi, June 12, 2013

National Highways Works Not Viable for PPP Mode to have EPC Mode
20,000 Km of 2-Lane NH to be Laid through EPC Mode during 12th 5 Year Plan
National Highway Works to be Reviewed in Concerned States from Today

The Ministry of Road Transport and Highways has decided to adopt the Engineering Procurement and Construction (EPC) mode for National Highways which are not viable on PPP basis. The 12th Five Year Plan envisages construction of 20,000 km of 2-lane National Highways projects through EPC mode. The Government has adopted the EPC mode of construction to ensure implementation of projects to specified Standards with a fair degree of certainty relating to cost and time and with a view to enabling a transparent, fair and competitive roll out of National Highway projects. The EPC mode is different from the conventional Item Rate Contracts. Experience has shown that such contracts are prone to excessive time and cost over runs. The EPC mode assigns the responsibility for investigation, design and construction to Contractors for a lump sum price awarded through competitive bidding, wherein provision for index based price variation is made.

As per this initiative, training programmes on the EPC mode of construction for the officials of the State PWDs, shall also be organized in all the States alongwith the review meetings. It is envisaged to impart training to the concerned officials, Consultants as well as Contractors on the implementation of projects to specified standards with certainties relating to cost and time and also on sound contractual framework for allocating risk and rewards equitably between Government and the Contractor. The concerned Chief Engineers of the Ministry shall be the Nodal officers for organizing these programmes as per the schedule. The participants shall also include senior officers of the Ministry, including those of the Transport Wing and the NHAI.

The Ministry of Road Transport and Highways has also decided to conduct critical review meetings of the National Highway works, in the respective States. The new initiative has been adopted to resolve the hindrances in the construction of National Highways on a fast track and to ensure seamless construction of National Highways in the country.

A month-wise schedule of these review meetings, starting from 12 June, 2013, has been worked out for the current year and the concerned Chief Engineers of the Ministry shall convene the critical review meetings of National Highways/Central Road Fund works for the States/UTs under their jurisdiction. So far the Ministry had been organizing review meetings of the on-going National Highways/Central Road Fund works with the officials of respective State Public Works Departments at the headquarters in New Delhi.

The Ministry of Road Transport and Highways is entrusted with the responsibility for construction and maintenance of National Highways (NHs) in the country. All roads other than the National Highways in the States fall within the jurisdiction of respective State Governments. In order to assist the State Governments in the development of State roads, the Ministry also provides financial assistance out of the Central Road Fund (CRF) and Inter-State Connectivity and Economic Importance (ISC & EI) schemes.
(Source: pib press release)

Soon, vestibule AC buses for metros  TOI News

May 30, 2013

NEW DELHI: Metros like Delhi, Mumbai, Chennai and other major urban areas which have dedicated corridors for buses will soon see the debut of articulated buses ( double buses). The Union urban development ministry has proposed to introduce these buses to attract passengers to use public transport. …

Misuse of red beacons and flashers to invite jail sentence  TOI News

May 17, 2013

The Calcutta high court directed that misuse of the beacons would invite prosecution under section 419 (cheating by impersonation) of IPC.

KOLKATA: The Calcutta high court on Friday directed that henceforth anyone using red beacons or red flashers on vehicles without authority would be tried for cheating by impersonation, entailing a maximum punishment of three years.

The same offence at present attracts a penalty of Rs 100. …

Get compliance plates for CNG cars

Apr 19, 2013

NEW DELHI: Starting June 1, pumps will refuse CNG to vehicles found without a compliance plate. The plate includes a CNG cylinder identification number, date of installation, date of last re-test, besides other things.

Indraprastha Gas Limited (IGL), the fuel supplier, has issued directions to all CNG pumps to ensure that the gas is dispensed only to those vehicles that have an updated compliance plate. …

Soon, pay your traffic challan online

Apr 16, 2013

NEW DELHI: Traffic challans will very soon be paid online across the country and will not constitute a court case. The government has written to all states to make online payment of traffic challans mandatory and the ministry of road transport and highways is likely to issue a directive to take challan cases out of the domain of courts. …

Katju’s 20-year-old judgment leaves SC red-faced Times of India

Apr 7, 2013

NEW DELHI: A 20-year-old Allahabad high court judgment left the Supreme Court bench of Justices G S Singhvi and Kurian Joseph red- faced before it ordered the Centre and the states to take steps to limit list of dignitaries entitled to use red beacon with siren on official cars.

The HC Judgment, which was co-authored by Justice Markandey Katju, had gone to great lengths in justifying how high court Judges as constitutional post-holders were dignitaries, who could not be removed even by the appointing authority and that their official cars should not be stopped by traffic police. …

As Supreme Court fumes at red beacon cars, Delhi adds some more

Apr 5, 2013

NEW DELHI: The Supreme Court may frown upon the proliferation of beacon-flashing cars in the capital, but the list of officials entitled to the privilege is only growing. Delhi Police sources say, last month, deputy commissioners and sub-divisional magistrates too were allowed to use beacons on their official cars. …

Amend law to reduce use of red beacons by second week of July, SC tells govt  Times of India

Apr 4, 2013

NEW DELHI: The Supreme Court has given the Centre and the states time till July second week to take remedial measures to reduce the use of red beacons and sirens on vehicles, failing which it will pass appropriate orders.

The apex court urged the Centre and states to take steps to amend the motor vehicles Act and Rules to drastically reduce the number of constitutional authorities who could use red beacon light with siren on their official vehicles. …

Cashless Treatment for Road Accident Victims on Gurgaon-Jaipur Stretch

New Delhi, March 26, 2013 : Dtf.in

Ministry of Road Transport and Highways (MoRTH) has signed an MoU with ICICI Lombard to launch a Pilot Project for Cashless Treatment of Road Accident Victims on Gurgaon – Jaipur stretch of National Highway(NH)-8. After signing of the MoU here today Dr. C P Joshi said while the MoU signed today provide for executing the project on ‘zero administrative expenses’ basis, ICICI Lombard will spend Rs.30 lakh as part of Corporate Social Responsibility (CSR). With signing of this MoU, ICICI will now start the process of signing MoUs with hospitals, and take other necessary steps.

About 1.4 lakh persons die in road accidents every year. The pilot project, which may probably be the first of its kind in the country, is another serious effort on the part of MoRTH to arrest and bring down graph of road accidents and fatalities in road accidents.

Ministry has created a corpus of Rs.20 crore for providing cashless treatment to the road accident victims on the identified stretch at the empanelled hospitals for the first 48 hours, subject to a ceiling of Rs.30,000/-. The idea is that no one may be deprived of immediate treatment for want of money for paying hospital bills. The panel of hospitals will include not only government hospitals, but also private hospitals having requisite facilities. The pilot project is being launched to gain data and experience for rolling out a pan-India scheme aimed at providing immediate medical attention to the accident victims during the ‘Golden Hour’.

To make the Project successful, the Ministry will enroll a large number of volunteers on the identified stretch of NH-8. These volunteers will be imparted training in first-aid and trauma care, for which Ministry is in consultation with AIIMS. These volunteers will act as “first responders”. They will immediately reach the accident site and report accidents to the Control Room to be established by the Ministry for this project, and also assist in first-aid and transportation of the accident victims to hospitals. This Control Room will be linked to a fleet of ambulances fitted with GPS devices, and deployed on the identified stretch exclusively for transporting road accident victims to the nearest hospitals. Ministry will provide five new Advance Life Saving ambulances to supplement the existing fleet of ambulances provided by the concessionaires on the stretch.

The pilot project includes scientific investigation of crashes on the identified stretch through IIT, Delhi under a project to be financed by NATRIP, Department of Heavy Industry, Government of India. The data from these investigations will be used to strengthen mechanical safety of vehicles, identify and treat deficiencies in road geometry, decide various other measures to strengthen road safety .

The State Governments of Haryana and Rajasthan will be closely associated with the execution of the project. They are expected to deploy mobile posts on the identified stretch for immediate reporting and handling of accident victims; conduct intensive checking of wearing of seat belts and helmets, drunken driving, possession of third party insurance certificate, driving licence, over-speeding etc. so as to simultaneously make a concerted effort to bring down the number of incidents of accidents because, prevention is better than cure. Ultimately, the objective is to save precious lives.

NHAI will put up sign boards at every 500 meters for precise identification of the accident spots and also provide jackets with reflective tapes and signs to the road safety volunteers. Besides, NHAI will closely coordinate with IIT teams and executing agency for prompt treatment of black spots and rectification of deficiencies, if any, in roads geometric.
(Source: pib press release)

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Internet/IT Act: Here’s what hackers do with your data …

Here’s what hackers do with your data
Two booked for posting objectionable content on social media
Cyber-crime cases jump 1033% in a year, Kolkata youths at risk
How to make your passwords more secure
Email Etiquette
Heartbleed portends larger security threats
Websites affected by Heartbleed: Change your Gmail, Facebook and Yahoo passwords today
The ‘internet of things’ will be bigger than the smartphone, tablet, and PC markets combined
Facebook founder Mark Zuckerberg says US government threat to internet
6 awesome things you can do with your gmail ID
More …

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Here’s what hackers do with your data    Timesofindia.indiatimes.com
Oct 18, 2014
The past few weeks have seen a flurry of hacker activity. From the leak of celebrity nudes to the 200,000 Snapchat photos stolen and posted on 4chan, to the most recent infiltration of Dropbox, it’s clear hackers have moved on from the days of stealing our credit card details. …

Two booked for posting objectionable content on social media    Hindustantimes.com
September 26, 2014
Offences were registered against two unidentified persons separately for allegedly posting objectionable content on a social networking site, against local leaders from various parties including MNS legislator Vasant Gite, police said on Thursday.
The cases were filed last evening under IT Act 2000 –Sections 66 (A) — separately at Sarkarwada and Bhadrakali police stations. …

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* CGHS Circulars/Empanelled Hospitals/Package Rates.

Cyber-crime cases jump 1033% in a year, Kolkata youths at risk    Timesofindia.indiatimes.com
Jun 26, 2014
KOLKATA: The death of the young 17-year-old student due to cyber bullying might be an extreme case but cyber crimes are on the rise in this city that a recent TCS study has claimed is addicted to Facebook — an high of 85% of teens have an account there. …

How to make your passwords more secure  Timesofindia.indiatimes.com
Apr 24, 2014
NEW YORK: If the Heartbleed security threat teaches us anything, it’s that passwords don’t offer total protection. …

Email Etiquette. …

Heartbleed portends larger security threats  Washingtonpost.com
April 14, 2014
TENS OF MILLIONS of Americans have been affected by the theft of their personal information in the digital age. In a recent major data breach at Target stores, numbers and names were taken from about 40 million customers, and many millions more suffered compromises in other personal information such as e-mail addresses or phone numbers. …

Websites affected by Heartbleed: Change your Gmail, Facebook and Yahoo passwords today  Tech.firstpost.com
11 Apr 2014
As you may know by now Heartbleed has pretty much given the Internet its biggest scare. The security flaw allows potential attackers to get passwords, credit card information, and other information that’s usually encrypted. … 

The ‘internet of things’ will be bigger than the smartphone, tablet, and PC markets combined   Timesofindia.indiatimes.com
Mar 15, 2014
The numbers being forecast for the internet of Things (IoT) are truly mind-boggling.
BI Intelligence finds that the number of everyday and enterpries devices that will soon be connected to the internet — from parking meters to home thermostats — will be huge. … 

Facebook founder Mark Zuckerberg says US government threat to internet    Timesofindia.indiatimes.com     
Mar 14, 2014
NEW DELHI: In a strongly-worded post, Mark Zuckerberg on Friday hit out at the US government over the alleged surveillance and monitoring of web users by the National Security Agency (NSA).
“I’ve been so confused and frustrated by the repeated reports of the behaviour of the US government. …

6 awesome things you can do with your gmail ID   Timesofindia.indiatimes.com
Jan 19, 2014
Everyone has a Google account, and most of us tend to use it only for e-mails. A few others might probably be active on Google+ and YouTube… perhaps, even use the Google Drive service. But did you know that this single ID could be put to other amazing uses? Ashutosh Desai tells you about… 

FAQ: What is ‘net neutrality’ and what is its future after US court ruling?  Timesofindia.indiatimes.com
Jan 16, 2014
On January 14, a court in the US struck down some rules meant to protect net neutrality. There has been much outrage over the issue. Some say this is the end of the internet as we know it, whereas others claim that nothing is going to change. So, what is net neutrality and why this issue is important enough to spark such strong reactions. …

5 Things you should never reveal online   Timesofindia.indiatimes.com
Nov 26, 2013
You may love being online, but that doesn’t mean you can reveal all. Here are somethings that should be kept under wraps:
Intimate photos or videos: Something that you post in the heat of the moment may come back to haunt you many years later. …

End of Windows XP: 34K bank branches to be hit  Timesofindia.indiatimes.com
Nov 12, 2013
NEW DELHI: Over 34,000 branches of Indian public sector banks would become vulnerable as the popular Windows XP operating system would no longer be supported by Microsoft in about 150 days, shows a study conducted by the software giant. …

In cyber extortion, pay ransom to unlock PC  Timesofindia.indiatimes.com
Nov 10, 2013
MUMBAI: Extortion is thriving in cyberspace, with malicious software denying users access to their computers or files until they pay a ransom. Last month, a senior executive from Pune found himself shut out of his personal computer and all data stored on it by ‘ransomware’. …

Malicious software Ransomware out to hold your computer to ransom  Dnaindia.com

Oct 23, 2013

A new malicious software restrains the user from accessing his computing device till a sum is paid through internet.

Forget Phising, Ransomware is the new threat in the virtual world of computing devices. It can rob you of your precious money. Ransomware is a malicious software designed to block access to a computing system until a sum of money is paid through a web gateway. …

Dalit scholar booked for Facebook post on suspension of Durga Shakti  Ibnlive.in.com

Sep 06, 2013

Alleging harassment by UP authorities, dalit scholar Kanwal Bharti, booked for alleged objectionable Facebook post on suspension of IAS officer Durga Shakhti Nagpal, claimed the police had sought cancellation of his bail in the case at the behest of a state minister.

Objectionable content: Supreme Court refuses to stay 36-hr rule  Financialexpress.com

New Delhi, Aug 16 2013

The Supreme Court on Friday justified rules framed by the Centre mandating websites to remove objectionable post within 36 hours from networking sites after receiving a complaint and refused to stay it.

A bench of justices H L Gokhale and J Chelameswar said a holistic view needs to be taken on it as the impact of any objectionable post on websites is huge and it can spread all over the country. …

UP cops arrest dalit writer for Facebook post criticizing UP govt on Durga Nagpal issue  Times of India

Aug 6, 2013

LUCKNOW: Dalit thinker and writer Kanwal Bharti was on Tuesday arrested by the police in Rampur district for an alleged provocative post on Facebook criticizing Uttar Pradesh government and senior minister Azam Khan on the issue of suspension of IAS officer Durga Sakthi Nagpal. …

PayPal accidentally credits man $92 quadrillion

Jul 17, 2013

NEW YORK: Oops! PayPal, the online money-transfer company, has accidentally credited a man in Delaware a whopping $92,233,720,368,547,800, making him by far the richest man in the world. …

Delhi Metro asks cyber crime cell to probe ‘leaked’ intimate clips  Hindustan Times

July 09, 2013

A day after Hindustan Times carried a report on how alleged CCTV clips of couples getting intimate on near empty Delhi Metro trains had been posted on pornnography sites, Delhi Metro Rail Corporation (DMRC) on Tuesday approached the cyber crime cell of Delhi Police.

DMRC has asked the Delhi police to ascertain if the footage was indeed from the footage recorded in CCTVs installed on its trains. …

Caught in the Act  Hindu

June 26, 2013

IT Act could boomerang on the woman who claims to have filmed the MLA ‘sexually abusing’ her

The woman who has accused Angamaly MLA Jose Thettayil and his son Adarsh Thettayil of sexually abusing her could be booked under the Information Technology Act, 2000, say legal experts. …

Govt goes after porn, makes ISPs ban sites  Times of India

Jun 26, 2013

NEW DELHI: The government has decided to put a blanket ban on several websites that allow users to share pornographic content.

In an order dated June 13, department of telecom (DoT) has directed internet service providers (ISPs) to block 39 websites. Most of them are web forums, where internet users share images and URLs to download pornographic files. …

Hidden camera in women’s hostel lands girl in police custody

Jun 13, 2013

KOCHI: A second-year MBA student was detained here for allegedly video-recording her roommates on the sly. She later emailed the visuals containing nudity to her boyfriend in the UK, police said on Wednesday.

Police said they were interrogating the 23-year-old and her arrest was not yet recorded. …

Note:- The above information is subject to the Disclaimer of Dtf.in. However, in case there has occurred any further event (reported in the media or not) with respect to any of the media news items, above, or there is any objection to any of the media news items, published in this website, it may please be brought to our notice for an appropriate decision to remove the existing news item/s or to publish the latest event, at info@dtf.in or dtf.in.rk@gmail.com.

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RTI: Govt ignoring monthly reports: RTI; SC, Parliament facing serious fire safety lapses: CIC …

Govt ignoring monthly reports: RTI
SC, Parliament facing serious fire safety lapses: CIC
Don’t decide RTI appeals without hearing applicants: CIC
Dump RTI pleas not in public interest, Maharashtra government tells departments
Public information officers (PIOs) skeptical about publicising RTI responses online
CIC orders disclosure of Delhi government indictment by Lokayukta
One RTI Act, but 118 complications
Madras HC directs applicants to justify why they are seeking information under RTI
Amit Shah, Sonia Gandhi, Mayawati and Sharad Pawar
Missing files no excuse for denying information under RTI Act: CIC
Delhi High Court directs CIC to decide complaint against Sonia Gandhi in 6 months
Change the way ACRs are prepared: CIC to Delhi Education Dept
CIC imposes Rs 25K fine on Delhi’s Bar Council secretary
More …

Go to NEWS.

SIGNIFICANT DECISIONS/POSTS
* Decision dated 25.11.2014 – Mr. R.K. Jain Vs. Department of Legal Affairs, Govt. of India, New Delhi - CIC: “The Appellate Authority is cautioned not to dismiss any appeals without reading the contents of the appeals or hearing the parties.”
* Decision dated 12.11.2014 – Mr. R.K. Jain Vs. Department of Legal Affairs, Govt. of India, New Delhi – “Passing orders in first appeal without hearing or sending hearing notice is illegal and will render the order invalid. The Commission sets aside the order of First Appellate Authority for violating RTI Act and breach of natural justice by denying the appellant a chance of presenting his case and by raising entirely a new defence which was never claimed. Commission finds it deserves action though the concerned officer retired from service and recommends Public Authority to initiate disciplinary action against the concerned FAO for acting totally against the RTI Act in this case.”
“… the respondents consider possibility of facilitating inspection before invoking Section 7(9) of RTI Act.”
* O.M. dated 11.11.2014 – Report of the Committee to evolve model formats for RTI Replies
* O.M. dated 10.11.2014 – Guidelines on Internship for Undergraduates or graduates pursuing 5-year integrated course/Bachelor’s degree in Law under the CSS relating to RTI Act
* Decision dated 10.10.2014 – Sarla Verma Vs. Delhi Jal Board - “The Commission … … recommends the Public Authority to treat the RTI application as a complaint and as a regulatory initiate action against the persons who had installed nonfunctioning meters.”
* O.M. dated 22.09.2014 – Guidelines on implementation of suo motu disclosure under Section 4 of RTI Act, 2005 – Compliance of > Madras High Court Judgement dated 17.09.2014 – PIO-Registrar (Admn.), High Court, Madras Vs. Central Information Commission, New Delhi & another - “… … the first respondent-Commission clearly erred in passing the impugned order in this Writ Petition, directing the petitioner to furnish the details to the second respondent as well as sending a tabular statement listing all the complaints and representations received from the second respondent.
* Decision dated 20.08.2014 – Dr. Srinivas Vyas Vs. Ayurvedic and Unani Tibbia College & Hospital, GNCTD, New Delhi – “The Commission recommends the respondent authority to prepare a consolidated report of the appellant’s RTI applications and upload the same in their website, showing it as a case of misuse of RTI.”
* Decision dated 25.06.2014 – Mr. R.C. Jain Vs. Delhi Transport Corporation, GNCTD, Delhi - CIC advised the DOPT the framing of the guidelines for prevention of abuse of the RTI Act, 2005
* Decision dated 19.06.2014 – Lt. Gen. S.S. Dahiya (Retd.) Vs. CPIO, Appellate Authority, Air Hqrs., Vayu Bhawan, New Delhi - Air Force Sports Complex is a Public Authority under the RTI Act, 2005.
*
Decision dated 21.05.2014 – Mr. Patel Shankarlal Ambalal Vs. CPIO & Supdt. of Post Offices, Godhara - The mere pendency of investigation is not sufficient justification by itself for withholding the information.”
*
Decision dated 15.05.2014 – Shri Hardeep Singh Sawhney Vs. Rajya Sabha Secretariat, New Delhi - Additional information can not be sought at the appeal stage.
* Decision dated 24.04.2014 – Shri Dipak J. Gandhi Vs. Supreme Court The public authority is not bound to compile information as per the format of the applicant.
* Delhi High Court Judgement dated 20.02.2014 – Union of India Vs. Praveen Gupta - The impugned order dated 13th October, 2011 imposing penalty on the PIO was set aside..
* 27.03.2014 – Report of the National Workshop on RTI held on 09.01.2014
*
O.M. dated 14.03.2014 – RTI Web Portal for online filing of RTI applications 
*
O.M. dated 13.02.2014 – Electronic Indian Postal Order – extension of service to Indian Citizens residing in India
*
Decision dated 07.01.2014 – Ms. Jyoti Seherawat Vs. Home (General) Department, Govt. of Delhi - CIC: Wife has right to know husband’s salary.
* Decision dated 07.01.2014 – Mr. Subhash Chandra Agrawal Vs. Ministry of Coal - CIC has, inter alia, decided the Department of Posts is to apprise the Commission regarding the present status with regard to the issuance of RTI stamps.
* O.M. dated 08.01.2014 – Order dated 20.11.2013 of Calcutta High Court in Writ Petition No.33290 of 2013 in the case of Mr. Avishek Goenka Vs. Union of India regarding personal details of RTI applicant
* Decision dated 24.12.2013 – First Appellate Authority (RTI), PAO (Ors), BEG, Roorkee, Uttarakhand – Broad outcome of investigation into tax evasion complaint to be disclosed
* O.M. dated 28.11.2013 – Guide on the Right to Information Act, 2005
.
DOPT’s Compilation of OMs & Notifications on RTI Act, 2005 (25.10.2013).
*
Decision dated 27.08.2013 – Shri Subhash Chandra Agrawal Vs. Ministry of Home Affairs (Full Bench Decision) - CIC has, inter alia, suggested to issue RTI stamps of the denomination of Rs.10/- by the Deptt. of Posts and to consider designating all 25,464 Departmental Post Offices to accept RTI applications and the requisite fee.
Decision dated 05.08.2013 – Subhash Chandra Agrawal & Dr. M. Haroon Siddiqui Vs. IFFCO (Full Bench Decision) - IFFCO is not a Public Authority
Decision dated 04.07.2013 – Lt. Col. (Retd.) R. Bansal Vs. Army Welfare Housing Organisation (AWHO) (Full Bench) – AWHO is a Public Authority.
Decision dated 03.06.2013 – Shri S.C. Aggarwal, Shri Anil Bailwal Vs. Parliament of India (Full Bench Decision) - Political Parties covered under RTI Act

Go to NEWS.
Go to USEFUL LINKS.
Central Government Service Rules

Govt ignoring monthly reports: RTI    Timesofindia.indiatimes.com
Nov 27, 2014
What’s the best way to ensure your government works? The answer may lie in the monthly summaries that every ministry and department must submit to the cabinet secretariat on the work they’ve been doing. …

SC, Parliament facing serious fire safety lapses: CIC    Deccanherald.com
Nov 26, 2014
The Parliament and the Supreme Court buildings are facing serious fire safety lapses, according to the CIC which pulled up the Delhi Fire Services for carrying out its last inspection of the apex court a decade ago. …

Don’t decide RTI appeals without hearing applicants: CIC    Zeenews.india.com
November 13, 2014
New Delhi: Deciding first appeals against RTI replies without hearing the appellant by a public authority is illegal, the Central Information Commission has said in its order against the Law Ministry. …
More: Decision dated 12.11.2014 – Mr. R.K. Jain Vs. Department of Legal Affairs, Govt. of India, New Delhi – “Passing orders in first appeal without hearing or sending hearing notice is illegal and will render the order invalid. The Commission sets aside the order of First Appellate Authority for violating RTI Act and breach of natural justice by denying the appellant a chance of presenting his case and by raising entirely a new defence which was never claimed. Commission finds it deserves action though the concerned officer retired from service and recommends Public Authority to initiate disciplinary action against the concerned FAO for acting totally against the RTI Act in this case.”
“… the respondents consider possibility of facilitating inspection before invoking Section 7(9) of RTI Act.”

Dump RTI pleas not in public interest, Maharashtra government tells departments    Timesofindia.indiatimes.com
Oct 23, 2014
KOLHAPUR: The state general administration department has issued a notice asking all government sections not to entertain applications under the Right to Information (RTI) Act if they do not constitute “public interest”. …

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Latest DOPT / CVC / RTI / MOF / CGHS / DPE / RBI / IRDA Circulars / Orders
Vigilance Clearance
Right to Information Circulars/Orders/Decisions
Decisions of Central Information Commission – Section-Wise and Subject-Wise
CGHS Circulars/Empanelled Hospitals/Package Rates
Public Sector Enterprises Service Rules and Other Rules/Circulars/Guidelines
Verification of SC/ST/OBC Caste Status or Claims of SCs, STs and OBCs

Public information officers skeptical about publicising RTI responses online    Econoomictimees.indiatimes.com
23 Oct, 2014
MUMBAI: Public information officers and rights activists are skeptical about the decision to publicise RTI responses online as a similar direction issued by UPA government in April 2013 was never implemented. …

CIC orders disclosure of Delhi government indictment by Lokayukta    Econoomictimees.indiatimes.com
Oct 16, 2014
NEW DELHI: The Central Information Commission has directed the Delhi Government to make public details of indictment of the then Chief Minister Shiela Dikshit by Lokayukta Manmohan Sarin for printing their photographs on loan applications for Dilli Swarojgar Yojna. …

One RTI Act, but 118 complications   Timesofindia.indiatimes.com
Oct 12, 2014
NEW DELHI: India has one Right to Information (RTI) Act but 118 separate sets of rules formulated independently by states, courts, information commissioners, Parliament and state assemblies that run a maze around the legislation. …

Madras HC directs applicants to justify why they are seeking information under RTI    Firstpost.com
Sep 21, 2014
New Delhi: In a serious blow to transparency regime in the country, the Madras High Court has said RTI applicants must give reasons for seeking information as it gave relief to its Registry from disclosing file notings on a complaint against a chief metropolitan magistrate. …

Madras High Court Judgement dated 17.09.2014 – PIO-Registrar (Admn.), High Court, Madras Vs. Central Information Commission, New Delhi & another - “… … the first respondent-Commission clearly erred in passing the impugned order in this Writ Petition, directing the petitioner to furnish the details to the second respondent as well as sending a tabular statement listing all the complaints and representations received from the second respondent.

Amit Shah, Sonia Gandhi, Mayawati and Sharad Pawar    Dnaindia.com
15 September 2014
Adopting a tough stand against non-compliance of its order that brought six political parties including Bharatiya Janata Party and Congress under the Right to Information Act, the Central Information Commission has issued a show cause notice to leaders of these parties asking why an inquiry should not be initiated against them. …

Recent Judgements >>>  Sections 8(1)(e) and 8(1)(j) of the RTI Act, 2005 – Delhi High Court Judgement dated 08.11.2013 – UPSC Vs. Pinki Ganeriwal
>>> Sec. 8(1)(j) – Delhi High Court Judgement dated 31.10.2013 – Union of India Vs. Anita Singh. SC Judgment dated 03.10.2012 – Girish Chandra Deshpande Vs. Central Informtion Commissioner & Ors.
>>> Section 18 – Hon’ble Delhi High Court has decided: “… it is expected that the Commission henceforth will decide the complaints on merits instead of directing the CPIO to provide the information which the complainant had sought.” –  Delhi HC Judgement dated 28.10.2013 – J.K. Mittal Vs. Central Information Commission and Anr.

Missing files no excuse for denying information under RTI Act: CIC    Economictimes.indiatimes.com
Sep 2, 2014
NEW DELHI: Public authorities cannot take excuse of “missing files” for denying information under the RTI Act as such claims have no legality under the transparency law for withholding records, the Central Information Commission has held. …

Delhi High Court directs CIC to decide complaint against Sonia Gandhi in 6 months   Dnaindia.com
27 August 2014
The Delhi High Court has directed the Central Information Commission to decide in six months a complaint against Congress President Sonia Gandhi on the issue of non-compliance of transparency panel’s directions that the party was answerable under the RTI Act. …

Change the way ACRs are prepared: CIC to Delhi Education Dept   Zeenews.india.com
June 01, 2014
New Delhi: The Central Information Commission has directed the Education Department of Delhi Government to change the way Annual Confidential Reports (ACRs) are prepared so that it does not become “a tool of harassment and corruption”. …

CIC imposes Rs 25K fine on Delhi’s Bar Council secretary  Business-standard.com
May 21, 2014

Taking exception to non compliance of its order to appear before it and failure to provide information under RTI Act, the central information commission has imposed a fine of Rs 25,000 on Delhi’s Bar Council secretary. …

Principal fined Rs 25,000 for delaying information to applicant  Timesofindia.indiatimes.com
May 18, 2014
BHOPAL: In a first case of imposing full penalty on an officer for not providing information, MP State information commission (SIC), after its re-constitution, penalized a public information officer (PIO) with Rs 25,000 on Saturday. The applicant had moved an appeal twice seeking details. … 

Maharashtra state information commission body fines PIO for not providing details related to Ramdas Athavale  Dnaindia.com
2 May 2014
After asking Mhada to take disciplinary action against one of its officers last September, the state information commission has fined a public information officer (PIO) Rs10,000 for not providing an applicant information related to RPI leader Ramdas Athavale. …

RTI activist burns to death in car, family cries murder Timesofindia.indiatimes.com
May 3, 2014
GREATER NOIDA: An RTI activist who relentlessly pursued and exposed corrupt land deals was found dead in suspicious circumstances late on Thursday night. …

Disclosing identity of UPSC interviewers may be harmful: HC   Business-standard.com
Disclosure of names, addresses and qualification of selection commission members would ‘endanger life and physical safety’ of those experts
April 27, 2014
The possibility of a failed candidate attempting to take revenge on the selection commission members of the Union Public Service Commission (UPSC) cannot be ruled out, said Delhi High Court as it agreed that disclosing their names will “expose them to danger”. …

Students can get answer sheets for Rs 2 per page: HC  Timesofindia.indiatimes.com
Apr 26, 2014
NEW DELHI: In an order that would help students across the capital, the Delhi high court held that a student can obtain copies of answer sheets by paying Rs 2 per page, in line with the RTI Act, instead of the amount asked by the educational institution. …

RTI activist externed from 5 districts  Timesofindia.indiatimes.com
Apr 15, 2014
RAJKOT: A resident of Sutrapada town of Gir-Somnath district, who used right to information (RTI) act to expose corruption in a government school, has moved the Gujarat high court (HC) after being handed down an “unusually stringent” punishment of externment. …

Madras HC hikes fee for info under RTI Act from 10 to 100  Timesofindia.indiatimes.com
Apr 12, 2014
CHENNAI: Seeking information under the Right to Information Act from the Madras high court has become expensive, as applicants have to pay 100 to get information from the court. … 

Information commission compensates four applicants with Rs 1.15 lakh  Dnaindia.com
3 April 2014
The state information commission has compensated four RTI applicants with a whopping Rs1.15 lakh. The compensation was for the harassment they went through when the public authorities did not part with the information they had sought under the Right to Information Act.
The orders for the same were given on April 1, March 19 and 14. All the orders were given by state chief information commissioner, Ratnakar Gaikwad. …

Make all information sought by Vilas Baravkar public, demand RTI activists  Timesofindia.indiatimes.com
March 27, 2014
A day after the suicide of Pune-based activist Vilas Dattatreya Baravkar, RTI activists in Mumbai and other parts of the state have written to the state information commission pointing out security issues related to them. …

Be Caesar’s wife, publish marks to rule out suspicion: Madras high court tells TNPSC   Timesofindia.indiatimes.com
Mar 12, 2014
CHENNAI: Noting that Caesar’s wife must be above suspicion, the Madras high court on Wednesday directed the Tamil Nadu Public Service Commission (TNPSC) to make public the marks secured by all candidates who wrote the Group-II examination in November 2012. …

RTI Process gets Further Boost with the Introduction of ‘e-Indian Postal Order’ for all by the Department of Posts
New Delhi, Feb 13, 2014
‘Locality-Based Pin Code Search Directory’ and Value Addition to ‘e-Post Service’ also Launched’
India Post (Dept. of Posts) here today launched electronic Indian Postal Order (e-IPO) for Indian Citizens living in India. Earlier last year the Department had launched the e-IPO on 22nd March, 2013 for Indian Citizens living abroad across the globe to facilitate them for paying online fee for seeking information under the RTI Act, 2005. e-IPO is a facility to purchase an Indian Postal Order electronically for paying RTI fee on-line through e-Post Office Portal https://www.epostoffice.gov.in or India Post web-sitewww.indiapost.gov.in. After paying the fee on-line one just need to annex the print-out of the receipt to the RTI application. Launching the service, Smt. P. Gopinath, Secretary, India Post, said that this has been achieved through a concerted and coordinated effort of her Department, N.I.C. and the Department of Personnel and Training. She generated the FIRST e-IPO for Indian Citizens living in India on the occasion and presented it to an RTI activist.
Under this service, the applicant needs to register at e-Post Office portal of India Post https://www.epostoffice.gov.in or through India Post web site www.indiapost.gov.in (where a link for e-Post Office has been provided) to create his/ her profile for the first time. Both Debit and Credit cards of any Bank powered by Visa/ Master can be used for this purpose.
            Smt. P. Gopinath also  launched two other services on the occasion: (i) Locality-based Pin Code Search Directory and (ii) Value addition to e-Post service.
            ‘Locality Based Pin Code Search Directory’ will facilitate the public to locate Pin Code up to locality level for usage of correct Pin Code on their mail articles thereby helping in expediting mail processing. This facility can be accessed through India Post web-site.
Presently, ‘e-Post’ facilitates the customer to send their messages to any address in India with a combination of electronic transmission and physical delivery through a network of almost 1,55,000 Post Offices.  In addition, corporate customers can also avail e-Post facility at special rates and other value additions. Today the following value additions to the e-Post service has been done:
(i)         Many to One : This facilitates sending of same ePost message from many senders to one recipient on recipient’s email box; and
(ii)        One to many  : This facilitates sending of same ePost message from a sender to multiple recipients on recipient’s email inbox.(Source: pib press release)

Babudom stifling RTI, PIL in SC says   Timesofindia.indiatimes.com
Feb 13, 2014
NEW DELHI: A man seeking land registration details in a village through Right to Information Act was asked to pay a fee in excess of Rs 21 lakh. When a below poverty line person put up an RTI query on distribution of food grains under PDS, he was told to deposit Rs 2,000 to get the information.
…   

Centre takes path-breaking decision to protect whistleblower   Timesofindia.indiatimes.com
Feb 1, 2014
NEW DELHI: After insulating officers of three premier All India Services — IAS, IPS and IFoS — from political interferences in the matter of transfers, the Centre has now come out with a path-breaking decision to protect the interest of whistleblowers who had to face adverse remarks or lesser grade in their ‘annual performance appraisal’ report just for taking on high and mighty in the system on corruption issues. …

Wife has right to know husband’s salary: CIC   Hindustantimes.com
January 19, 2014
Wives of government servants have a “right” to know salary particulars of their husbands and these details should also be made public by their offices as mandated under suo motu disclosure clause of the RTI Act, the Central Information Commission has held. …

Now, city to have RTI ‘katta’  Timesofindia.indiatimes.com
Jan 1, 2014
PUNE: For years the word katta (roadside hangouts) has been synonymous with the city’s chatty culture. Now, civic activists will add a new dimension to it by starting Right to Information (RTI) kattas where citizens will get free guidance on the RTI Act and assistance to file applications. …

Civil society recommends rejection of Parliamentary Committee report on amendment of RTI Act  Timesofindia.indiatimes.com
Dec 30, 2013
LUCKNOW: Civil society has recommended rejection of Parliamentary Committee report on amendment of RTI Act. The amendment was made in the RTI Act by the Parliament. It proposed to keep political parties outside RTI ambit. The proposal has now been approved by the Parliamentary Committee. …

RTI activist gets compensation for delay in information Timesofindia.indiatimes.com
Dec 28, 2013
RAJKOT: Taking Kodinar Taluka Development Officer (TDO) to task for delaying information sought under Right to Information (RTI), Gujarat Information Commission (GIC) has asked him to pay Rs 5,000 as compensation to the applicant Deepak Mori from the Taluka Panchayat funds. A fine of Rs 15,000 has also been imposed on TDO S B Devdhar. …

Activists slam exclusion of political parties from ambit of RTI Act  Timesofindia.indiatimes.com
Dec 20, 2013
NEW DELHI: RTI activists strongly condemned the parliamentary standing committee report excluding political parties from the ambit of the Act, describing it as an act of “arrogance” and “tragic”.
The parliamentary committee in a report has said that political parties did not come under the definition of “public authorities” and so could not be brought within the Act’s ambit.

Ensure proper mechanism to handle RTI pleas: CIC to UGC   Business-standard.com
December 16, 2013
Irked by the poor handling of RTI petitions at University Grants Commission, the CIC has directed the UGC chief to ensure that a proper mechanism is evolved for better implementation of the transparency law by the country’s higher education regulator. …

HC Pulls Up Maharashtra for Not Complying With Its Order   Outlookindia.com
Dec 09, 2013
The Bombay High Court today pulled up the Maharashtra government for not fully complying with its earlier order to submit a list of allotees or their family members who have been allotted houses twice or multiple times from the Chief Minister’s discretionary quota. …

Activist moves CIC against NALCO for denying information   Freepressjournal.in
Dec 03
Bhubaneswar: An Odisha activist Tuesday said he has moved the Central Information Commission against state-run aluminium maker Nalco for denying him information under the Right to Information Act. …

NHAI too blocks inspection of files under Section 4 of RTI Act   Moneylife.com
28/11/2013
Though information was procured instantly from NHAI regarding action after the Neera River deaths, the officer insisted on writing an application under Section 6 of the RTI Act.
The unique part of Nav Bharat Nagarik Manch’s agitation on Wednesday morning was inspection of files under Section 4 of the Right to Information (RTI) Act. Nav Bharat Nagarik Manch held a demonstration in front of the NHAI office before procuring documents under RTI. …

Now, you can get info under RTI without revealing your identity  Hindustantimes.com
November 20, 2013
In a move to protect whistle-blowers in the country, a division bench of the Calcutta High Court on Wednesday ruled that a petition under the Right to Information (RTI) Act can be made by using only a post box number without giving the name and address. …

‘Can’t provide RTI information, it is secret’  Timesofindia.indiatimes.com
Nov 20, 2013
RAJKOT: Gujarat Information Commission (GIC) has declined to oblige a Right to Information (RTI) applicant who sought information about police actions and police videography footage of a religious procession in which participants brandished swords in the city in 2010. …

Created by telegram, IB finds itself standing on thin legal ground  Hindustantimes.com

November 14, 2013
A telegram sent at the end of the nineteenth century by a British Raj official was all it took to set up what is now India’s premier internal intelligence agency, Intelligence Bureau (IB).
This information accessed under the RTI Act shows the agency is standing on thin legal ground like Central Bureau of Investigation, which was declared invalid by a Gauhati High Court order that was later stayed by the Supreme Court. …

Delhi High Court orders CIC to decide RTI complaints on merit  Indianexpress.com
Nov 10 2013
The CIC cannot leave the disposal of complaint filed by an RTI applicant on the public authority as it is obligatory for the panel to decide on merit of the plea, Delhi High Court has held.
Hearing a complaint filed by an activist, Justice V K Jain said it was obligatory for the Central Information Commission to decide a complaint on its merit instead of simply directing the Central Public Information Officer (CPIO) to provide information which the complainant had sought. …

Father-in-law can’t access phone records under RTI: High court  Timesofindia.indiatimes.com
Oct 27, 2013
NEW DELHI: The Delhi high court has shot down attempts by a senior citizen to procure call and SMS details of his estranged daughter-in-law under the RTI Act.

Justice V K Jain on Friday set aside a Central Information Commission (CIC) directive to the Telecom Regulatory Authority of India (TRAI) to furnish the records to the applicant, Yashpal. …

MSEDCL faces Rs25K fine for delay in RTI reply  Dnaindia.com

Oct 26, 2013

State Information Commission (SIC) has fined Maharashtra State Electricity Distribution Company Limited (MSEDCL) public information officer (PIO) of Rs25,000 for 13-month delay in giving reply to a Right to Information (RTI) query.
A resident of Archana Aboli Apartments in Shivajinagar had filed an RTI with MSEDCL over a doubt that some residents of his society were using electricity for commercial purpose. …

Fine for delay in information under RTI  Timesofindia.indiatimes.com

Oct 26, 2013

KANPUR: Chief information commissioner (CIC), Uttar Pradesh, Ranjeet Singh Pankaj, on Friday, imposed a fine of Rs 10,000 on additional deputy superintendent of police MP Verma for delay in providing information and not complying with the orders of information commission. …

‘RTI applicants must mention why they need info’  Timesofindia.indiatimes.com

Oct 22, 2013

MUMBAI: The state gazetted officers’ federation on Monday demanded the Right to Information (RTI) Act be immediately amended to halt its misuse.
“We feel that it’s high time to review the act,” G D Kulthe, general secretary of the federation, told TOI. …

‘All you need is paper, Rs 10 and some common sense’  Times of India

Oct 20, 2013

HYDERABAD: Sixty-six years post India’s independence, the system of democracy in the country is no more for the people, of the people or by the people. The only way to change this is by empowering citizens through educating them about their right to question the government, said activist Rakesh Reddy Dubbudu who conducted a series of workshops on the Right to Information (RTI) Act organised by The Times of India on Saturday. …

Government declines info on sexual harassment cases against babus  Timesofindia.indiatimes.com

Oct 8, 2013

NEW DELHI: The government has declined to share information on complaints of sexual harassment against IAS officers, saying it was exempted from disclosure.

The Ministry of Personnel has cited a Supreme Court judgement, instead of any clause of the Right to Information (RTI) Act, to deny information in response to a query filed under the transparency law. …

BSNL man loses pension for exposing Dayanidhi Maran’s illegal telephone exchange  Timesofindia.indiatimes.com

Oct 3, 2013

CHENNAI: The whistleblower, who exposed the secret telephone exchange set up by former Union telecom minister Dayanidhi Maran at his Boat Club residence in Chennai, was a BSNL subdivisional engineer, whose pension has now been stopped on disciplinary grounds. …

Govt mulls RTI immunity to all 1,444 parties  Timesofindia.indiatimes.com

Sep 30, 2013

NEW DELHI: In order to shield six national parties from the RTI Act, the government decided to extend the immunity to no less than 1,444 registered political parties as it felt excluding only “recognized” entities would create an anomalous situation. …

IT dept demands PAN details in return for RTI info  Dnaindia.com

Sep 18, 2013

Strange but true. The Bangalore Income Tax department has sought the Permanent Account Number (PAN) of an applicant for replying to a Right to Information (RTI) query seeking details of an online monitoring system initiated early this year to track movement of illegal money.

The applicant is “required to furnish the PAN to enable the public information officer to furnish the information” read the reply dated September 9, 2013, from the Centralised Processing Centre (CPC), Bangalore. …

HC strips Andhra Pradesh of its four information commissioners  Timesofindia.indiatimes.com

Sep 13, 2013

HYDERABAD: Describing the state government’s approach in appointing four information commissioners as whimsical, arbitrary and devoid of laid down procedures, the AP High Court on Thursday set aside the appointments and directed the state to conduct the selection process afresh and appoint new commissioners in six weeks time. …

Forgot your deposit? Postal department will ring a bell  Hindustantimes.com

September 12, 2013

Post offices in the next few months may be expected to inform a large number of people, who have forgotten about their deposits, about the unclaimed money in around 2.49 crore accounts across the country. Many people like 62-year-old housewife Krishna, who had forgotten about Indira Vikas Patra deposit in a post office in Gurgaon will benefit by the move. …

Personal details cannot be disclosed under RTI: Bombay High Court

8 Sep, 2013

MUMBAI: Under RTI, disclosure of personal information in respect of service record, income tax returns and assets of an individual is illegal unless it is necessary in larger public interest, the Bombay High Court has ruled. …

O.M. dated 14.08.2013 – Disclosure of personal information under the RTI Act, 2005

To see a copy of the CIC (Full Bench) landmark order dated 03.06.2013 on political parties, click here.

Deepak Sandhu takes oath as new Chief Information Commissioner  Dnaindia.com

Sep 5, 2013

President Pranab Mukherjee today administered oath of office to Deepak Sandhu who became the first woman Chief Information Commissioner of the Central Information Commission.

A former Indian Information Service officer of 1971 batch, Sandhu has served at many key positions like Principal Director General (Media and Communications) Press Information Bureau, Director General DD News, Director General (News) All India Radio before taking over as Information Commissioner in 2009. …

Consider issuing RTI stamps: CIC tells Department of Posts  Business-standard.com

Sept 05, 2013

The Central Information Commission has asked the Department of Posts to look into the viability of issuing special RTI stamps for fee purpose following complaints of some fee-related problems.

It has also directed all public authorities to accept demand drafts, banker cheques or Indian Postal Orders (IPOs) payable to their accounts officers as RTI fees and ensure that “no instrument shall be returned” by them on the ground that these have not been drawn in the name of a particular officer. …

Erred in order on RTI panel heads, SC says   Timesofindia.indiatimes.com

Sep 4, 2013

NEW DELHI: The Supreme Court on Tuesday admitted that it had erred by directing the government to appoint only retired apex court judges and high court chief justices as heads of information commissions at the central and state levels. …

Can’t disclose complaints, action taken against officer: Govt  Zeenews.india.com

Aug 23, 2013

New Delhi: The information with regard to complaints made against any officer and action taken on it are “personal” in nature and cannot be made public under Right to Information (RTI) Act, the government has said.

“The Central Information Commission in one of its decisions has held that information about the complaints made against an officer of the government and any possible action the authorities might have taken on those complaints, qualifies as personal information within the meaning of provision of Section 8 (1) (j) of the RTI Act,” the Department of Personnel and Training (DoPT) said in a recently issued circular. …

Probe missing files, digitalise paperwork  Newindianexpress.com

23rd August, 2013

The case of missing coal files has been turning murkier and murkier and the government’s response sillier and sillier. Now the government says the files went missing because of the manner in which they were kept. The British can be accused of many things but not for an improper system of file maintenance. …

SC: Can’t tell accused who whistleblower is  Timesofindia.indiatimes.com

Aug 23, 2013

NEW DELHI: In what is sure to encourage whistleblowers, the Supreme Court has ruled that identity of persons who tip off anti-corruption agencies about corrupt deals of bureaucrats can never be revealed to the accused facing prosecution under Prevention of Corruption Act. …

PMO won’t release files on Netaji’s widow, daughter  Indianexpress.com

Aug 15 2013

The Prime Minister’s Office has turned down an RTI appeal seeking access to letters written by Netaji Subhas Chandra Bose’s widow Emilie Schenkl and daughter Anita Bose Netaji’s to the government and said releasing the secret files may upset relations with foreign countries.

The PMO reply came in response to an appeal filed under RTI Act by Chandrachur Ghose, who runs the website www.subhaschandrabose.org, and is writing a biography of the leader. …

Activists to move court if Parliament approves changes in RTI Act  Ibnlive.com

Aug 13, 2013

Activists working to promote Right to Information (RTI) Act on Monday said they will move court if Parliament gives its nod to amendments in the transparency law aimed at providing immunity to political parties from providing information. A bill was introduced in the Lok Sabha on Monday to keep political parties out of the ambit of the RTI Act and negate a Central Information Commission (CIC) order to this effect. …

RTI ‘nails’ Narendra Modi on pre-poll promises  Hindustan Times

August 10, 2013

The Opposition Gujarat Parivartan Party on Saturday called chief minister Narendra Modi’s pre-poll promise a sham, claiming that RTI documents have nailed his lies regarding financial packages to each district.

“We had sought details from each district collector regarding the special financial package the chief minister had announced for their respective districts as part of his Sadbhavna Mission. …

Online Application of RTI

New Delhi, Aug 08, 2013

Government of India has started a RTI online web portal whereby Right to Information (RTI) applications can be filed online by Indian citizens, including those who are living abroad. The detailed procedure in filing of on-line RTI applications is as under:-

An Indian citizen can file RTI application online through RTI online web-portal, having url www.rtionline.gov.in. The prescribed fee for RTI application can also be paid online through a payment gateway of State Bank of India by way of internet banking of State Bank of India and its associate banks and by using debit/credit cards of Master/Visa. This facility at present is available only for 37 Ministries/Departments of Government of India.

This was stated by Shri V. Narayanasamy, Minister of State in the Ministry of Personnel, Public Grievances and Pension and Minister of State in the Prime Minister’s Office in written reply to a question by Dr. Janardhan Waghmare and Sh.N.K.Singh today.
(Courtesy: pib press release)

Computerise complaint system: CIC to Delhi’s civic agencies  Indian Express

Aug 06, 2013

The Central Information Commission has directed the three municipal corporations in the national capital to undertake a time-bound programme for computerisation of complaints registration and disposal process. …

Probe against babu for giving confidential info under RTI  Times of India

Aug 5, 2013

MUMBAI: A former key home department official is facing a departmental inquiry for revealing confidential information under the Right To Information (RTI) Act.

S B Pawaskar had allegedly furnished confidential information pertaining to the Conservation of Foreign Exchange and Prevention of Smuggling Activities Act (COFEPOSA) following an RTI request from an activist, said an official. …

Change in RTI Act gets Cabinet nod, parties exempted  Indian Express

Aug 02 2013

The Cabinet Thursday approved amendments to the Right to Information Act (RTI) to ensure political parties are not categorised as public authorities, a move that nullifies the directive of the Central Information Commission (CIC) to bring them under the transparency law. …

Howzzat? CAG seeks exemption from RTI  Dnaindia

Aug 1, 2013

The Comptroller and Auditor General (CAG) had approached the Lok Sabha secretariat seeking exemption from the RTI Act much before its reports on the coal block allocation and the Commonwealth Games were leaked.

In its request, the national auditing agency sought exclusion of records and documents, used for preparing final report, from the RTI Act, according to the minutes of the Audit Advisory Board’s (AAB) meeting. …

Army housing body comes under RTI Act, rules CIC  Times of India

Jul 31, 2013

NEW DELHI: The Central Information Commission (CIC) has ruled that the Army Welfare Housing Organization is an extension of the Army and comes under the ambit of the Right to Information Act.

“We hold that the AWHO, though on paper a separate entity, is nothing but an extension of the Army by virtue of being under the all pervasive control of senior serving Army officers, including the AG. We, therefore, hold that the AWHO is public authority under… the RTI Act,” the commission said. …

Govt’s moral teacher (CVC) doesn’t practise what it preaches  Dnaindia.com

Jul 31, 2013

The Central Vigilance Commission (CVC) is stonewalling information sought under the Right to Information (RTI) Act on a high profile corruption case involving a top official from the ministry of defence (MoD) and a couple of cabinet ministers. …

Vigilance officers did seek RTI exemption  Times of India

Jul 31, 2013

PANAJI: Officials of the vigilance department had moved a proposal to exempt the department from coming under the purview of the Right to Information Act. …

Madras HC stays CIC’s notice to BCCI over RTI Act  HT

July 26, 2013

The stay was granted by justice KK Sasidharan while passing interim orders yesterday on a petition by the Board of Control for Cricket in India (BCCI) challenging the CIC proceedings. …

Disclose probe reports on Rajiv Gandhi’s killing, CIC tells government  Times of India

Jul 17, 2013

NEW DELHI: The Central Information Commission (CIC) has allowed a plea by Rajiv Gandhi assassination convict Perarivalan directing the government to provide inquiry reports related to the former PM’s death. The Commission has asked for reports by Justice MC Jain and Justice JS Verma Commissions to be made public and also pulled up the home ministry for delaying their response. …

To see a copy of the CIC’s relevant decision dated 10.07.2013, please click here.

‘Disclose communication between PM, CJI on RTI’

Jul 10, 2013

NEW DELHI: Central Information Commission has asked the Supreme Court to provide communication exchanged between the Chief Justice of India (CJI) and the Prime Minister’s Office (PMO) on the issue of RTI. …

HUDA to chargesheet PIO for negligence

Jun 28, 2013

CHANDIGARH: A state public information officer (SPIO) of Haryana Urban Development Authority (HUDA), posted at Hisar, is facing a major departmental penalty for not providing information to a noted RTI activist, Manoj Karwasra, as Hisar divisional commissioner has ordered a charge sheet against the officer for his “sheer negligence”.

Karwasra wanted information about action on his complaint filed against a few HUDA officials, who allegedly did not provide complete information to police during a probe into an FIR lodged against him in 2012. …

Action sought against officer for ignoring RTI plea  Zeenews

June 08, 2013

Itanagar: The Arunachal Pradesh Information Commission has recommended disciplinary action against an officer-in-charge for ‘wilfully’ disobeying its order to provide information under the RTI Act, 2005.

The OC of Sangram police station in Kurung Kumey district, who is also the public information officer, did not furnish information sought by an old and illiterate villager, official sources said on Saturday. …

Blow for transparency: The CIC’s move to apply the RTI Act to political parties is a master stroke

Jun 5, 2013

The Central Information Commission (CIC) deserves three cheers for its decision to bring six national political parties under the purview of the Right to Information Act. It is a significant and tangible move forward in a debate that has been stalled time and again over several decades: how to ensure inner-party democracy and transparency in the way parties collect funds and spend them. …

To see a copy of the CIC’s Full Bench Decision dated 03.06.2013, click here.

Political parties come under RTI, rules CIC TOI News

Jun 4, 2013

NEW DELHI: Lifting the cloak of secrecy from sources of funding of political parties and their expenditure the central information commission (CIC) has ruled that they are public authorities who now need to respond to RTI queries within six weeks.

Political parties on Monday lost the battle to stay out of RTI purview and keep their donors secret after the commission in a 54-page order said six national parties — Congress, BJP, NCP, CPI-M, CPI and BSP — have been substantially funded, even if indirectly, by the central government. …

To see a copy of the CIC’s Full Bench Decision dated 03.06.2013, click here.

Govt simplifies e-filing of RTI pleas

Jun 1, 2013

NEW DELHI: Filing RTI applications will now become easier with the government extending e-filing of petitions to more departments and enabling people to pay through web-based payment gateway. After launching the facility for department of personnel and training (DoPT) recently, this will be extended to nearly half a dozen departments including road transport and highways ministry on June 3. …

All non-sensitive files to be computerised to facilitate RTI applicants

Dec 21, 2011

New Delhi. The Government proposes to computerize all non-sensitive files so as to reduce the burden of RTI applicants. The Government of India, in recognition of the long-felt need for efficiency in Government processes and service delivery mechanisms, has included e-Office as one of the Mission Mode Projects (MMP) under the National e-Governance Plan (NeGP). The e-Office MMP is aimed at introducing the concept of Less Paper and efficient Offices in all the Government of India Offices. The broad objectives of e-Office are as below:

a) To improve efficiency, consistency and effectiveness of government responses.
b) To reduce turnaround time and to meet the demand of the citizen charter.
c) To provide for effective resource management to improve the quality of administration.
d) To enhance transparency and accountability.
e) To provide cost effective and environment friendly e-storage facility.

The project was launched at three pilot locations, namely, Department of Administrative Reforms & Public Grievances, e-Governance Division of Department of Information Technology and Training Division of Department of Personnel & Training in September, 2010.

This information was given by Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Prime Minister’s Office, Shri V. Narayanasamy in written reply to a question in the Lok Sabha today.
(Courtesy: pib press release)

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DIVORCE/MAINTENANCE: False dowry charge ground for divorce, Supreme Court rules …

False dowry charge ground for divorce, Supreme Court rules
US oil tycoon coughs up $1 billion in America’s costliest divorce
False charges of infidelity equal cruelty: Court
Court: Many hide pay for alimony
Wife calls spouse ‘hijra’, court grants him divorce
Court grants man divorce over wife’s demand for excessive sex
Not allowing wife to wear jeans amounts to cruelty, court rules
HC delivers justice to ‘childless’ woman
Supreme Court fines wife Rs 25,000 for going back on divorce terms
Well-paid wife can’t seek maintenance: Court
Children born of live-in relationships are legitimate, Supreme Court says
Refusal to have sex during honeymoon is not cruelty: Bombay high court

No divorce as estranged couple still had sex, Bombay high court rules

Go to NEWS.
Go to USEFUL LINKS.
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False dowry charge ground for divorce, Supreme Court rules    Timesofndia.indiatimes.com
Nov 24, 2014
NEW DELHI: If a woman’s complaint accusing her husband and in-laws of cruelty under the dreaded Section 498A of Indian Penal Code turns out to be false, then the man is entitled to divorce, the Supreme Court has ruled. …

US oil tycoon coughs up $1 billion in America’s costliest divorce   Timesofndia.indiatimes.com
Nov 12, 2014
WASHINGTON: From an entirely male perspective on the matter of divorce, the late Robin Williams put it coarsely, saying the word, derived from Latin, means, ”to rip out a man’s genitals through his wallet. …

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False charges of infidelity equal cruelty: Court    Timesofndia.indiatimes.com
Oct 25, 2014
MUMBAI: Observing that making false accusations of infidelity and humiliating a person on the basis of this amounts to cruelty, a family court has granted divorce to a deputy municipal commissioner, whose wife falsely accused him of having an affair with a fellow officer’s wife. …

Court: Many hide pay for alimony    Timesofndia.indiatimes.com
Oct 4, 2014
NEW DELHI: A trial court has expressed concern over the increasing instances of people concealing their actual incomes while seeking maintenance from their estranged partners. The court made the observation while denying maintenance to a woman, saying she was educated enough to fend for herself. …

Wife calls spouse ‘hijra’, court grants him divorce    Timesofindia.indiatimes.com
Sep 7, 2014
MUMBAI: Two cases in the family court have shown how all-encompassing ‘mental cruelty’ can be in divorce matters. A husband called a ‘hijra’ by his wife for his inability to appease her in bed and a woman whose husband often deliberately switched off the fan in her room both got divorce from their spouses recently, with the woman in the second case getting a Rs 10 lakh alimony. …

Court grants man divorce over wife’s demand for excessive sex   Financialexpress.com
Aug 31 2014
A man, who sought separation from his wife alleging that she was aggressive and autocratic with an insatiable appetite for sex, was granted divorce by a family court here. …

Not allowing wife to wear jeans amounts to cruelty, court rules    Timesofndia.indiatimes.com

Jun 29, 2014
MUMBAI: Objecting to wife wearing kurta and jeans and forcing her to wear saree amounts to cruelty inflicted by husband and can be a ground to seek divorce, a family court here has ruled. …

HC delivers justice to ‘childless’ woman  Timesofndia.indiatimes.com
May 11, 2014
CHENNAI: Slamming the myth that infertility is a woman’s problem and the ostracization and ridicule suffered by childless women, the Madras high court has said the most inhuman insult that can be heaped on such a woman is her husband marrying again. … 

Supreme Court fines wife Rs 25,000 for going back on divorce terms  Timesofndia.indiatimes.com
May 4, 2014
MUMBAI: The Supreme Court has fined a woman Rs 25,000 for changing her mind after agreeing to a divorce by mutual consent and for seeking to transfer a case from Ajmer to Mumbai. …

Well-paid wife can’t seek maintenance: Court  Timesofndia.indiatimes.com
Apr 27, 2014
NEW DELHI: A trial court has dismissed a woman’s plea seeking residential maintenance from her estranged husband observing that no financial assistance can be provided to a woman if she earns as much as her husband. …

Children born of live-in relationships are legitimate, Supreme Court says  Timesofndia.indiatimes.com
Apr 24, 2014
NEW DELHI: Giving an important clarification on live-in relationships, the Supreme Court has said that if a man and woman “lived like husband and wife” for a long period and had children, the judiciary would presume that the two were married. …

Refusal to have sex during honeymoon is not cruelty: Bombay high court Timesofndia.indiatimes.com
Mar 9, 2014
MUMBAI: Refusal to have sex with a life partner during honeymoon does not amount to cruelty, the Bombay high court has ruled while setting aside a family court judgement dissolving the marriage of a couple on this ground. … 

No divorce as estranged couple still had sex, Bombay high court rules   Timesofndia.indiatimes.com
Mar 5, 2014
MUMBAI: A Malad resident’s plea for divorce from his doctor wife who had left her matrimonial home 16 years ago was thrown out by the Bombay high court after it came to light that the couple was having a sexual relationship even while the husband’s plea for separation was pending. …

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