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Consumer Rights – Act/Rules/Judgements

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  I.  Consumer Protection Act and Rules
 II. NCDRC Judgements
III. SC Judgements
IV. List/Addresses of Consumer Forums

I. Consumer Rights – Act/Rules 

  The Consumer Protection (E-Commerce) Rules, 2020 (GOI Ntfm. dated 23.07.2020) (24.07.2020) (1.2 MiB, 823 hits)

  The Consumer Protection Act, 2019 (Notification dated 09.08.2019) (20.07.2020) (1.4 MiB, 7,231 hits)

  The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.6 MiB, 5,050 hits)

  The Consumer Protection (Mediation) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.4 MiB, 5,066 hits)

  The Consumer Protection (Central Consumer Protection Council) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.3 MiB, 5,090 hits)

  Delhi Consumer Protection Rules, 1987 (66.0 KiB, 1,840 hits)

  Consumer Protection Rules (93.0 KiB, 1,655 hits)

  Consumer Protection Act, 1986 (122.0 KiB, 1,552 hits)

II. NCDRC Judgements 

  Compendium of National Commission Judgements on Consumer Protection Act, 1986 (Cases of 2014-Vol.III)(As on DCA website-20.07.2020) (2.3 MiB, 1,198 hits)

  Judgement dated 22.3.2010 - Union of India Vs. Devendra Kumar (43.0 KiB, 1,272 hits)

  Judgement dated 19.3.2010 - Lufthansa German Airlines Vs. Indian National Science Academy (43.0 KiB, 1,542 hits)

  Judgement dated 12.3.2010 - State Bank of India Vs. Dr. Rajiv dhawan & United India Insurance Co. Ltd. (45.0 KiB, 1,069 hits)

  Judgement dated 8.3.2010 - HUDA Vs. Mrs. Raj Pathak (37.5 KiB, 1,258 hits)

  Judgement dated 5.3.2010 - Jagmohan Lal Mohan Vs. ICICI Home Finance Co. Ltd. & Ors (35.5 KiB, 1,352 hits)

III. Supreme Court Judgements

— Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd.

— Medical Negligence Case

  SC Judgment dated 24.10.2013 - Dr. Balram Prasad Vs. Advanced Medicare & Research Institute Ltd. & Another (762.0 KiB, 3,862 hits)

IV. List/Addresses of Consumer Forums 

  Addresses of District Consumer Redressal forums (901.5 KiB, 3,009 hits)

  Addresses of State Consumer Disputes Redressal Commissions (317.0 KiB, 732 hits)

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