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Consumer Rights – Act/Rules/Judgements

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  I.  Consumer Protection Act and Rules
 II. NCDRC Judgements
III. SC Judgements
IV. List/Addresses of Consumer Forums

I. Consumer Rights – Act/Rules 

  The Consumer Protection (E-Commerce) Rules, 2020 (GOI Ntfm. dated 23.07.2020) (24.07.2020) (1.2 MiB, 465 hits)

  The Consumer Protection Act, 2019 (Notification dated 09.08.2019) (20.07.2020) (1.4 MiB, 4,831 hits)

  The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.6 MiB, 3,542 hits)

  The Consumer Protection (Mediation) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.4 MiB, 3,573 hits)

  The Consumer Protection (Central Consumer Protection Council) Rules, 2020 (GOI Ntfm. dated 15.07.2020) (20.07.2020) (1.3 MiB, 3,593 hits)

  Delhi Consumer Protection Rules, 1987 (66.0 KiB, 1,733 hits)

  Consumer Protection Rules (93.0 KiB, 1,539 hits)

  Consumer Protection Act, 1986 (122.0 KiB, 1,432 hits)

II. NCDRC Judgements 

  Compendium of National Commission Judgements on Consumer Protection Act, 1986 (Cases of 2014-Vol.III)(As on DCA website-20.07.2020) (2.3 MiB, 674 hits)

  Judgement dated 22.3.2010 - Union of India Vs. Devendra Kumar (43.0 KiB, 1,172 hits)

  Judgement dated 19.3.2010 - Lufthansa German Airlines Vs. Indian National Science Academy (43.0 KiB, 1,430 hits)

  Judgement dated 12.3.2010 - State Bank of India Vs. Dr. Rajiv dhawan & United India Insurance Co. Ltd. (45.0 KiB, 978 hits)

  Judgement dated 8.3.2010 - HUDA Vs. Mrs. Raj Pathak (37.5 KiB, 1,177 hits)

  Judgement dated 5.3.2010 - Jagmohan Lal Mohan Vs. ICICI Home Finance Co. Ltd. & Ors (35.5 KiB, 1,234 hits)

III. Supreme Court Judgements

— Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd.

— Medical Negligence Case

  SC Judgment dated 24.10.2013 - Dr. Balram Prasad Vs. Advanced Medicare & Research Institute Ltd. & Another (762.0 KiB, 3,396 hits)

IV. List/Addresses of Consumer Forums 

  Addresses of District Consumer Redressal forums (901.5 KiB, 2,830 hits)

  Addresses of State Consumer Disputes Redressal Commissions (317.0 KiB, 675 hits)

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