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RAILWAY: Indian Railways 139 enquiry, helpline number integrated! Check PNR, train status, fares, file complaints; New train ticket reservation rule: Link PNRs for a hassle-free refund …

RAILWAY NEWS

Indian Railways 139 enquiry, helpline number integrated! Check PNR, train status, fares, file complaints
New train ticket reservation rule: Link PNRs for a hassle-free refund
IRCTC’s plan: Travel in Tejas, get bags picked & dropped
Indian Railways adding extra seats for train passengers. Thanks to new technology
Indian Railways plans to end the pain of waitlist tickets
How To Change Passenger’s Name In IRCTC E-Ticket
More …

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Indian Railways 139 enquiry, helpline number integrated! Check PNR, train status, fares, file complaints

Financialexpress.com
January 2, 2020
Good news for Indian Railways passengers! Now, you can seek help or register your complaints more easily and conveniently. The 139 service number of Indian Railways has now been converted into an integrated Indian Railways helpline number, based on an interactive voice response system. Thus, from now on, railway passengers will not have to remember different numbers. According to Piyush Goyal-chaired Railway Ministry, starting from January 1, 2020, only 139 number can be used by passengers or railway users instead of several helpline numbers of Indian Railways. To seek help from railway authorities, passengers just need to give a call or SMS on the number 139. The integrated railway helpline number service would be available in 12 different languages. …

New train ticket reservation rule: Link PNRs for a hassle-free refund

Livemint.com
19 Nov 2019
To make your train journey comfortable, Indian Railway Catering and Tourism Corporation (IRCTC) has launched a host of new services this year. One of them is linking your PNR numbers when you are taking connecting trains. There are instances when the direct train tickets between two stations are not available on a particular date and the passengers need to book connecting trains. On those occassions, IRCTC’s new PNR linking option can come useful. …

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IRCTC’s plan: Travel in Tejas, get bags picked & dropped

indianexpress.com
November 1, 2019
The Indian Railway Catering and Tourism Corporation (IRCTC) is working on a luggage booking facility for passengers on the premium Mumbai-Ahmedabad Tejas Express, which will have their bags picked up from their homes and delivered at their destination before they get there — for an additional cost of Rs 110 per kg. …

Indian Railways adding extra seats for train passengers. Thanks to new technology

Livemint.com
September 19, 2019
Indian Railways is going full throttle in adopting the Head on Generation (HOG) technology. This new technology will help the Indian Railways in more than one ways.
Listing the benefits of HOG system , Rajesh Agarwal, Member, Rolling Stock has said that the railways plan to convert all Linke Hofmann Busch (LHB) coaches to HOG system within this year. It was in 2017 that Indian Railways took the decision to shift to LHB technology from the ICF one. All the new LHB coaches that are being made at the production units are being made HOG compliant. The work involved modification in electrical system of power cars and coaches. …

Indian Railways plans to end the pain of waitlist tickets

Zeenews.india.com
Aug 28, 2019
New Delhi: In a bid to mitigate train passengers’ woes regarding confirmed tickets, the Indian Railways is planning to come out with an alternate.
This has been majorly possible due to the Indian Railways Mission Electrification program. …

How To Change Passenger’s Name In IRCTC E-Ticket

IRCTC E-Ticket: The passenger is required to make a request for name change in e-ticket, in writing, 24 hours before the scheduled departure of train.
Ndtv.com
March 20, 2019
Indian Railways offers the facility to change passenger’s name on e-ticket. This can be done by approaching a railway reservation office with a print out of the ‘Electronic Reservation Slip’ and the original photo identity proof of one of the passengers. However, one has to to visit the railways office at least 24 hours before the scheduled departure of the train as per extant Railway rules, according to IRCTC’s official website — irctc.co.in. IRCTC or Indian Railway Catering and Tourism Operation is the e-ticketing arm of Indian Railways. …

Indian Railways passengers note! No more running after TTE for berths as reservation charts go public on IRCTC

Financialexpress.com
February 27, 2019
The information will be made available after preparation of the first chart around 4 hours before the departure of the train and the second chart will be available around 30 minutes before the train leaves the originating station. …

INDIAN RAILWAYS: Airplane-Like Shopping; Free Food, If Bill Refused; Trains in New Avatar

Jan 15, 2019

Running Train
(Pixabay Image)

Indian Railways Brings Airplane-Like Shopping to Trains! Passengers Will Now Be Able to Shop Using Debit and Credit Cards

Latestly.com
Jan 15, 2019
New Delhi, January 15: Passengers travelling in Indian Railways will now be able to get an aircraft-like shopping experience in express trains. Reports inform that the new initiative by the Railways, scheduled to be rolled out this month (January 2019), will allow travellers to purchase items of day-to-day use while travelling. …

IRCTC’s new initiative! Free food for train passengers at Indian Railways stations, if refused bill

timesnownews.com
Jan 15, 2019
IRCTC has declared that customers shouldn’t pay for food purchased from the food vendors at the Indian Railways stations if they (vendors) were unable to provide authenticate bills.
New Delhi: Indian Railways Catering and Tourism Corporation (IRCTC) has been working progressively for providing higher passenger satisfaction on the Indian Railways network with facilities including safety, sanitation, catering services, comfort, cleanliness and much more. …

Indian Railways Project Utkrisht: Swanky makeover? These trains may soon come in new avatar – Check list

Zeebiz.com
Jan 15, 2019
Good news for Indian Railways passengers! Soon, you will get modern amenities onboard some more trains. The railways have been working to upgrade its train under various schemes like ‘Project Utkrisht’ and ‘Project Swarna’. Under Project Utkrisht, the public transporter has been improving the passenger amenities by adding features like LED lights, colour makeover, displays for passenger information, better toilet amenities, anti-graffiti vinyl wrapping in interiors, anti-graffiti exterior painting, better seats, anti-skid flooring, stainless steel panelling, dustbins, washbasin, large mirrors, hybrid design bio-toilets, and health faucets. …

Indian railways now lets you transfer your reserved train ticket to another person

A government servant is allowed to transfer the ticket if the request is made 24 hours before the scheduled departure of the train
India.com 
June 06.2017
New Delhi, June 6: The Indian Railways will allow a passenger holding a confirmed reservation ticket to transfer it to other person. The railways has put certain conditions and the Chief Reservation Supervisor of important stations are authorised by Railway Administration to permit the change of name of a passenger having a reserved seat. …

Representational Photo
Representational Photo of Railway Platform

Thane: Passenger to get Rs 1 lakh for mental agony after theft in train

Indianexpress.com 
The complainant claimed Rs 4.72 lakh, besides Rs 5 lakh towards mental agony and Rs 50,000 litigation charges.
September 23, 2016
A consumer court in Thane has asked the Konkan Railway Corporation to pay Rs one lakh to a passenger for his mental suffering following theft of his belongings while travelling in a train in 2012. Unnikrishnan Nair, a resident of Mira Road, informed Thane Additional District Consumer Redressal Forum, Belapur, that while he was travelling along with his wife and son in Netravati Express from Tirussur to Thane on December 23, 2012, a thief allegedly snatched purse from his wife as the train was approaching Karwar railway station. …

Railways to introduce surge pricing for Rajdhani, Shatabdi, Duronto trains

Indianexpress.com 
The fares will increase by 10 per cent with every 10 per cent of berths sold.
September 7, 2016
The Ministry of Railway on Wednesday said that it will introduce flexi fare pricing in its Rajdhani, Duronto and Shatabdi trains from September 9. The fares will increase by 10 per cent with every 10 per cent of berths sold. …

Indian Railway
Indian Railway (Dreamstime Image)

Cancel your train tickets by just dialling 139   

Timesofindia.indiatimes.com  
Apr 30, 2016
NEW DELHI: Railway passengers can now cancel their confirmed train tickets by just dialling 139.
A person has to dial 139 and give details such as PNR number and train number of the confirmed ticket to get it cancelled. …

Now you can get railway tickets confirmed for emergency travel

Railways mulling dynamic fares in reserved classes of all trains

Timesofindia.indiatimes.com
Nov 28, 2015
NEW DELHI: Railways is considering introduction of dynamic fare pricing for all reserved classes in all express and mail trains, similar to the mechanism followed by airlines. …

3-tier AC train fares dearer than 2-tier ones   Timesofindia.indiatimes.com
May 3, 2015
MUMBAI: Premium trains that run with dynamic fare pricing based on demand have strange “dynamics” that may make travel by 3-tier airconditioned (3A) coaches costlier compared to 2-tier AC (2A) ones and in some cases, even to air fares. …

IRCTC to offer baggage insurance for train passengers   Timesofindia.indiatimes.com
Apr 19, 2015
NEW DELHI: Aiming at providing passengers more facilities for booking tickets online, IRCTC is planning to offer a new service of ‘baggage insurance’ for them. …

Now, Railways to give ‘wake-up’ call   Indianexpress.com
Apr 09, 2015
So you can’t sleep in a train journey worrying about missing your destination station?

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