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RAILWAYS: Railways ticket cancellation refund rules; Railways plans plane-like meals on elite trains; If one dies getting on or off train, Railways must pay compensation: SC …

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Indian Railways ticket cancellation refund rules: Check status on refund.indianrail.gov.in
Railways plans plane-like meals on elite trains
If one dies getting on or off train, Railways must pay compensation: Supreme Court
Shot in the arm for rat bite victim
You can transfer your railway ticket to someone else
More …

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Indian Railways ticket cancellation refund rules: Check status on refund.indianrail.gov.in

Zeebiz.com
May 17, 2018

Railways plans plane-like meals on elite trains

Timesofindia.indiatimes.com  
May 12, 2018
NEW DELHI: Come July, railways has plans to serve passengers with a ‘combo meal’ on elite trains such as Rajdhani, Shatabdi and Duronto.
Like the food served on airplanes, the combo meal will be simple but high in taste and quality, said chairman of Railway Board Ashwani Lohani. He added that the move will be on a trial basis and if it finds favour with passengers, it will be later extended to all 64 premium trains. …

If one dies getting on or off train, Railways must pay compensation: Supreme Court

Timesofindia.indiatimes.com  
May 10, 2018
NEW DELHI: The Supreme Court ruled on Wednesday that the railways would be liable to pay compensation to passengers in case of death or injury while boarding and de-boarding trains and said it cannot deny such claims citing negligence on the part of passengers.
A bench of Justices A K Goel and R F Nariman held that death or injury during boarding or de-boarding a train will be an ‘untoward incident’ entitling the victim to compensation. …

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Shot in the arm for rat bite victim

Telegraphindia.com
Mar 17, 2018
Ranchi: Jharkhand State Consumer Disputes Redressal Commission has dismissed an appeal by South Eastern Railway that challenged the district consumer forum’s order of Rs 1 lakh compensation to a passenger who was bitten by rats in the first class coach of Hatia-Howrah Express.
Dismissing the appeal on March 5, the commission, presided over by Justice Tapen Sen, topped the compensation with an additional penalty of Rs 25,000 for the “unwarranted sufferings” of retired SAIL chief engineer P.C. Sinha. …

You can transfer your railway ticket to someone else

Timesofindia.indiatimes.com  
Mar 10, 2018
NEW DELHI: A little-known rule formulated way back in 1990 for transfer of confirmed train tickets to another person created a stir with several online platforms posting the rules as the latest move by the transporter to bring relief to passengers.
The guidelines, which were formulated in 1990 and amended in 1997 and 2002, allow a person to transfer the confirmed ticket to another family member be it the father, mother, sibling, children or spouse. …

Representational Photo
Representational Photo of Railway Platform

Railways cuts down sleeping hours for passengers by an hour

Timesofindia.indiatimes.com  
Sep 17, 2017
NEW DELHI: The Railways is trying to put an end to those tiresome quarrels that break out due to oversleeping passengers on the middle and lower berths by reducing official sleeping hours.
According to a circular issued by the railway board, the passengers in the reserved coaches can only sleep between 10 pm and 6 am to allow others to sit on the seats for the rest of the time. …

Thane: Passenger to get Rs 1 lakh for mental agony after theft in train

Indianexpress.com 
The complainant claimed Rs 4.72 lakh, besides Rs 5 lakh towards mental agony and Rs 50,000 litigation charges.
September 23, 2016
A consumer court in Thane has asked the Konkan Railway Corporation to pay Rs one lakh to a passenger for his mental suffering following theft of his belongings while travelling in a train in 2012. Unnikrishnan Nair, a resident of Mira Road, informed Thane Additional District Consumer Redressal Forum, Belapur, that while he was travelling along with his wife and son in Netravati Express from Tirussur to Thane on December 23, 2012, a thief allegedly snatched purse from his wife as the train was approaching Karwar railway station. …

Railways to introduce surge pricing for Rajdhani, Shatabdi, Duronto trains

Indianexpress.com 
The fares will increase by 10 per cent with every 10 per cent of berths sold.
September 7, 2016
The Ministry of Railway on Wednesday said that it will introduce flexi fare pricing in its Rajdhani, Duronto and Shatabdi trains from September 9. The fares will increase by 10 per cent with every 10 per cent of berths sold. …

Indian Railway
Indian Railway (Dreamstime Image)

Cancel your train tickets by just dialling 139   

Timesofindia.indiatimes.com  
Apr 30, 2016
NEW DELHI: Railway passengers can now cancel their confirmed train tickets by just dialling 139.
A person has to dial 139 and give details such as PNR number and train number of the confirmed ticket to get it cancelled. …

Railways mulling dynamic fares in reserved classes of all trains

Timesofindia.indiatimes.com
Nov 28, 2015
NEW DELHI: Railways is considering introduction of dynamic fare pricing for all reserved classes in all express and mail trains, similar to the mechanism followed by airlines. …

3-tier AC train fares dearer than 2-tier ones  

Timesofindia.indiatimes.com
May 3, 2015
MUMBAI: Premium trains that run with dynamic fare pricing based on demand have strange “dynamics” that may make travel by 3-tier airconditioned (3A) coaches costlier compared to 2-tier AC (2A) ones and in some cases, even to air fares. …

IRCTC to offer baggage insurance for train passengers  

Timesofindia.indiatimes.com
Apr 19, 2015
NEW DELHI: Aiming at providing passengers more facilities for booking tickets online, IRCTC is planning to offer a new service of ‘baggage insurance’ for them. …

Now, Railways to give ‘wake-up’ call  

Indianexpress.com
Apr 09, 2015
So you can’t sleep in a train journey worrying about missing your destination station?

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