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CONSUMER FORUM NEWS
Consumer complaint? Courts aside, social media’s the new activism forum
Consumer forum slaps Southern Railway with Rs 30,000 fine
Panel fines S Rly Rs15k for allowing unreserved travel
Failure to provide veg food trays to 2 children costs Railway Rs 15,000
More …
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LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd. >>> Supreme Court Judgments
Consumer complaint? Courts aside, social media’s the new activism forum
Hindustantimes.com
Apr 18, 2016
The best bet for a swift response over a faulty product or service is to drag it to social media — the people’s court in this digital age — and share it extensively and force the brand to take notice. …
Consumer forum slaps Southern Railway with Rs 30,000 fine
Timesofindia.indiatimes.com
Apr 15, 2016
CHENNAI: A consumer forum in Chennai has slapped Southern Railway with a fine of Rs 30,000 for wrongly fining a couple for ticketless travel.
Thendral Kumar and Saranya Thendral Kumar said they were travelling in a first class ticket in Rockfort Express from Trichy to Egmore on September 6, 2013. …
Panel fines S Rly Rs15k for allowing unreserved travel
Timesofindia.indiatimes.com
Mar 30, 2016
Chennai: A consumer forum has slapped Southern Railway with a fine of Rs 15,000 for allowing unreserved passengers to travel by a reserved coach. A Srinivasan of Hasthinapuram said he and his wife – both senior citizens – were travelling by the Sanghamaitra Express from Bengaluru to Chennai Central in a sleeper class coach on February 24, 2015. …
You may like to click on any of the following links:-
* Latest DOPT / CVC / RTI / MOF / CGHS / DPE Orders/Circulars
* Consumer Court (NCDRC) Judgements
* Consumer Rights – Act/Rules, Court/Consumer Forum Judgements & Other Information
* Vigilance Clearance
* Verification of SC/ST/OBC Caste Status or Claims of SCs, STs and OBCs
Failure to provide veg food trays to 2 children costs Railway Rs 15,000
Indianexpress.com
March 07, 2016
Jagjit Singh, 47, a resident of Mohali, was travelling along with his family.
Not providing vegetarian food trays to two children travelling by Kalka Shatabdi has cost the Northern Railway as the consumer court has directed it to pay a compensation of Rs 15,000, including the cost of litigation, to the complainant….
Refund Rs 466, pay Rs 10,000 relief, CCD (Cafe Coffee Day) told
Tribuneindia.com
Mohali, February 29, 2016
The District Consumer Disputes Redressal Forum here has directed Cafe Coffee Day (CCD) to refund Rs 466 to a Chandigarh resident along with interest at 9 per cent and pay a lump sum compensation of Rs.10,000 for mental agony, harassment and cost of litigation. …
Pay Rs 64,000 to woman robbed on train to Vapi, Mumbai consumer forum tells Western Railway
Timesofindia.indiatimes.com
Jan 19, 2016
MUMBAI: In a rare instance, a consumer forum has ordered the Western Railway to pay a compensation of Rs 64,000 to a Valsad woman and her four-year-old son after they were robbed at knifepoint in the first-class compartment of the Vapi passenger train as it left Bandra station in 2014. …
Can’t give beyond 45 days for replying to complaint in consumer cases: Supreme Court
Indianexpress.com
December 9, 2015
On receiving the complaint, the court said, the opposite party is required to be given notice directing him to give his version within 30 days.
In what will help speed up decisions in consumer cases, Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. …
More: LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd. >>> Supreme Court Judgments
You may like to click on any of the following links:-
* Latest DOPT / CVC / RTI / MOF / CGHS / DPE Orders/Circulars
* Consumer Court (NCDRC) Judgements
* Consumer Rights – Act/Rules, Court/Consumer Forum Judgements & Other Information
* Vigilance Clearance
* Verification of SC/ST/OBC Caste Status or Claims of SCs, STs and OBCs
Consumer Forum penalises private bank for deficiency in service
Tribuneindia.com
November 21, 0215
The District Consumer Disputes Redressal Forum has found HDFC Bank Ltd deficient in service and directed it to pay a compensation of Rs 25,000, including litigation costs, for mental agony and harassment caused to the complainants in a draft case. …
Consumer court awards Rs 15 lakh to Emami’s Fair and Handsome user for ‘psychological’ harm
Legallyindia.com
Nov 09, 2015
Amity Law School student Paras Jain recovered Rs 15 lakh in damages from India’s first and biggest fairness cream brand Emami, for causing psychological hardship to his brother Nikhil Jain, through its allegedly false claims of fairness, reported The Telegraph. …
Air India fined for offloading passenger
Thehindu.com
Sep 28, 2015
Offloading a passenger due to overbooking has cost Air India Rs. 50,000 with a consumer forum holding that the airlines did it for commercial gains. …
Airlines fined Rs 55,000 for losing baggage 7 years ago
Timesofindia.indiatimes.com
Sep 7, 2015
CHENNAI: The state consumer commission has slapped Emirates Airlines with a fine of 55,000 for losing the baggage of a passenger about seven years ago, and said, payment of damages could not be restricted to the terms of any act, as “there is no bar to grant justifiable compensation for causing mental agony.” …
Kingfisher fined for ‘duping’ flyers to take low-cost flight Timesofindia.indiatimes.com
Apr 15, 2015
MUMBAI: The problems don’t seem to be ending for Vijay Mallya. Sending a strong signal to all airlines, the National Consumer Disputes Redressal Commission on Thursday ordered the defunct Kingfisher Airlines to deposit Rs 25 lakh in the Consumer Welfare Fund of the Government of India as fine. …
Pay compensation for poor stitching, forum tells tailor Timesofindia.indiatimes.com
Apr 14, 2015
INDORE: District Consumer Dispute Redressal Forum ordered a tailor and a garment shopkeeper to compensate a consumer for goofing up in stitching a school dress of complainant’s daughter. …
Bharti Airtel to Pay Rs 38,500 as Penalty to Consumer Profit.ndtv.com
April 03, 2015
Telecom major Bharti Airtel has been directed by a consumer forum to pay Rs 38,500 to a Delhi-based couple for not providing them Internet TV and broadband connection even after receiving the payment. …
Win your consumer cases Moneylife.in
March 31, 2015
Consumer is King, they say. But that is only until you buy a product or service. …
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