Home » Consumer Rights » CONSUMER FORUM: Make My Trip to Pay over Rs 2 Lakh to Bengal Man for Changing Tour Package at Last Minute; Telangana consumer forum orders Rs 8 lakh relief to man for botched up piles surgery…

CONSUMER FORUM: Make My Trip to Pay over Rs 2 Lakh to Bengal Man for Changing Tour Package at Last Minute; Telangana consumer forum orders Rs 8 lakh relief to man for botched up piles surgery…

Consumer Forum Directs Make My Trip to Pay over Rs 2 Lakh to Bengal Man for Changing Tour Package at Last Minute
Telangana consumer forum orders Rs 8 lakh relief to man for botched up piles surgery
Homebuyers can now seek full refund with 10% interest if flats get delayed beyond 1 year
Air India told to pay ₹50,000 for deficiency in service
SBI told to pay loan consumer Rs 3.71 lakh for bad service
More …

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LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd. >>> Supreme Court Judgments
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Consumer Forum Directs Make My Trip to Pay over Rs 2 Lakh to Bengal Man for Changing Tour Package at Last Minute

News18.com
July 23, 2019
New Delhi: Apex consumer commission NCDRC has directed Make My Trip to pay over Rs 2 lakh to a consumer for deceiving him into buying an international tour package and then changing it three days before the journey. …

Telangana consumer forum orders Rs 8 lakh relief to man for botched up piles surgery

Dnaindia.com
Jul 21, 2019
A 31-year-old yoga instructor, who suffered “severe” health complications following an alleged botched up piles surgery at a private hospital in Secunderabad here, was Sunday handed over a cheque of Rs 8 lakh, awarded as compensation by the state consumer forum. …

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Homebuyers can now seek full refund with 10% interest if flats get delayed beyond 1 year

Businesstoday.in
May 17, 2019 
Homebuyers can now seek a full refund from builders with 10% interest if the possession of their flats is delayed beyond one year, the National Consumer Disputes Redressal Commission (NCDRC) has ruled.
The Commission has passed this order in the wake of incessant delays the homebuyers have to face to take the possession of their flats. The Supreme Court and various consumer courts have in the past held that the end buyers can’t be made to wait endlessly to take the ownership of their flats, but did not give clarity on the timeline of the refund. …

Air India
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Air India told to pay ₹50,000 for deficiency in service

Thehindu.com
February 14, 2019
ADistrict Consumer Disputes Redressal Forum here has directed Air India to compensate a complainant by paying ₹50,000 after it was alleged that the airlines failed to deliver a consignment containing six passports on the stipulated date. …

SBI told to pay loan consumer Rs 3.71 lakh for bad service

Newindianexpress.com
13th February 2019
BENGALURU: State Bank of India (SBI) had to compensate damages for deficiency in service in the payment of insurance premium of a vehicle. Karnataka State Consumer Disputes Redressal Commission president Justice B S Indrakala ordered the manager, State Bank of India, Kumta branch in Uttara Kannada district, to pay RS 3.71 lakh in compensation, along with interest at the rate of 6 per cent per annum from 2009, plus Rs 5,000 litigation cost, to Mahesh Pursu Harikantra, a resident of Kimani in Kumta.

Parcel
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Chaina turns China, Punjab parcel reaches Beijing

Timesofindia.indiatimes.com
Feb 13, 2019
CHANDIGARH: A parcel containing blood pressure medicines sent by a woman to her mother in a Punjab village landed up in China in a blunder of the Sector 17 general post office that is going to cost it Rs.5,000. …

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Dental store to pay Rs 7,000 for not issuing bill

Times of India
Feb 7, 2019
CHANDIGARH: In a first, district consumer disputes redressal forum, Chandigarh, has directed Sector 44-based Khanna Enterprises to pay Rs 7,000 as compensation for failing to issue a bill to the complainant. …

Sim swap fraud victim sues BSNL, bank, wins refund of nearly Rs 10 lakh

Times of India
Jan 13, 2019
BENGALURU: BSNL Bengaluru and the Union Bank of India have been ordered to pay Rs 9.6 lakh to a businessman after fraudsters siphoned off money from his bank account in what was described as a sim swap fraud. …

Consumer forum fines CPWD

THE HANS INDIA
Jul 13,2018
New Delhi: A consumer court here has held the Central Public Works Department (CPWD) guilty of “deficiency in service” for not providing garbage bins in a government residential colony.
The consumer forum, New Delhi district, headed by president Arun Kumar Arya, slapped a fine of Rs 5,000 on the CPWD, a premier central government authority in-charge of public sector works, while directing it to immediately provide three dustbins to the complainant. …

Gavel
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Insurance firm penalised for delay in settling claim

Tribuneindia.com
April 9, 2018
The district consumer forum here has ordered an insurance firm to pay Rs 8.40 lakh to a customer for not paying the claim amount for three years. A three-wheeler, insured by a firm, had met with an accident in 2015. It had caught fire with it driver losing his life due to burns. However, even after three years, the company did not pay the claim, which was calculated by its surveyor. …

‘Lender can’t seize vehicle without prior notice’

Timesofindia.indiatimes.com
Apr 8, 2018
NEW DELHI: A finance company cannot forcibly take possession of a vehicle for non-payment of dues without sending a notice to the borrower, country’s apex consumer commission has said.
The National Consumer Disputes Redressal Commission (NCRDC) on Friday ordered a private finance company to pay Rs 80,000 to the borrower whose tractor was seized by the company in January, 2011 for alleged non-payment of dues. …

Bengaluru: Woman loses hair, salon told to pay Rs 31,000 for botched treatment

Timesofindia.indiatimes.com
Mar 23, 2018
BENGALURU: After a hair smoothening procedure went awry, a Bengaluru woman sued cosmetics giant L’Oreal and a Jayanagar salon demanding a compensation of over Rs 15 lakh for causing loss of hair as well her dignity. Ruling in her favour, a city consumer forum last week asked Cut the Crap Unisex Salon and Spa to pay her Rs 31,000, but dismissed the case against L’Oreal India Private Ltd. …

Park-facing plot holder gets relief from consumer forum

Tribuneindia.com
March 22, 2018
Even though the Jalandhar Improvement Trust (JIT) remains mired in several litigations against it over the issues of delayed possession of plots and flats under its various housing schemes, it has now been penalised by the District Consumer Disputes Redressal Forum for a much more serious violation. …

Bank asked to pay ₹1 lakh penalty to loanee

Thehindu.com
March 17, 2018
A consumer forum has directed Bank Of India to pay compensation of ₹1 lakh to a Moti Nagar resident for not returning agricultural land title deeds deposited as security for a loan.
The complainant, V. Arun Jyothi (50) repaid the loan in 2011 and asked for the documents, but a bank representative had told them they were “safe, but not traceable”. …

Shot in the arm for rat bite victim

Telegraphindia.com
Mar 17, 2018
Ranchi: Jharkhand State Consumer Disputes Redressal Commission has dismissed an appeal by South Eastern Railway that challenged the district consumer forum’s order of Rs 1 lakh compensation to a passenger who was bitten by rats in the first class coach of Hatia-Howrah Express.
Dismissing the appeal on March 5, the commission, presided over by Justice Tapen Sen, topped the compensation with an additional penalty of Rs 25,000 for the “unwarranted sufferings” of retired SAIL chief engineer P.C. Sinha. …

Uttarakhand lab asked to pay woman Rs 10 lakh for wrong cancer report

Hindustantimes.com
Mar 17, 2018
A Dehradun-based pathological laboratory was asked to pay Rs 10 lakh with interest to a woman, who was wrongly diagnosed with breast cancer.
The Uttarakhand state consumer disputes redressal commission on Friday found Ahuja Pathology and Imagine Centre guilty of medical negligence. …

State Bank Atm
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Nagpur Consumer Forum penalises SBI for sending recovery notice after loan settlement

Moneylife.in
01 March 2018
In a significant decision, the Nagpur District Consumer Forum has asked State Bank of India (SBI) to pay compensation to a customer for sending loan recovery notice for a loan that was already repaid.
“This decision will have long lasting impact on banks for sending recovery notices even after loan was paid and paying no heed to requests of the consumers. The Consumer Forum found deficiency in service by SBI and directed bank to pay Rs5,000 towards mental harassment and Rs2,500 as litigation costs to the consumer,” says Advocate Mahendra Limaye, who represented the customer. …

Consumer forum fines Britannia for biscuits packet with less weight

India.com
February 28, 2018
Ahmedabad, Feb 28 (PTI) A consumer court here has slapped a Rs 25,000 fine on Britannia Industries for selling biscuit packets weighing less than what was printed on them.
The Ahmedabad branch of Consumer Dispute Redressal Forum also asked the company to deposit the amount with the Consumer Welfare Fund. …

Consumer argues own case, wins against Reliance Communication Ltd

Newindianexpress.com
24th February 2018

Senior citizen loses Rs 10 lakh to hackers, court orders bank to refund amount

Timesofindia.indiatimes.com
Dec 25, 2017

Housing society fined, told it must give resident parking slot

Timesofindia.indiatimes.com
Nov 4, 2017
MUMBAI: A Chembur housing society that had denied a resident parking space claiming that no slots were available has been asked to pay compensation of Rs 1 lakh to the complainant and allot parking space. …

Cadbury fined Rs 50,000 for chocolates with bugs

Timesofindia.indiatimes.com
Oct 26, 2017

Insurer can’t deny claim on grounds of delayed filing, says Supreme Court

Timesofindia.indiatimes.com
Oct 8, 2017

Unlocked car no grounds to reject theft claim, insurer made to pay

Timesofindia.indiatimes.com
Sep 29, 2017

SBI, PNB asked to pay compensation to customer

Newsindianexpress.com 
09th September 2017

Consumer forum to SBI: Return land documents

Timesofindia.indiatimes.com
Jul 14, 2017

Forum asks railways to pay Rs 15,000 for toilet without water

Timesofindia.indiatimes.com
Feb 27, 2017

Shops Cannot Say ‘VAT Extra’ On Items Sold On Discount, Rules Consumer Body

Outlookindia.com 
Feb 03, 2017

Forum asks local body to compensate for lost car

Timesofindia.indiatimes.com
Jan 15, 2017

Education not commodity, student not consumer: Consumer forum

Timesofindia.indiatimes.com 
Jan 15, 2017

Can’t give beyond 45 days for replying to complaint in consumer cases: Supreme Court   

Indianexpress.com
December 9, 2015

More: LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd.  >>> Supreme Court Judgments

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