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CONSUMER FORUM: Builder gets 2-year imprisonment …

Builder gets 2-year imprisonment
Consumer forum directs sports shop to refund excess VAT
Supreme Court to lay down guidelines for post-operative medical care
Doctors asked to pay Rs 3.2 lakh for medical negligence
Consumer forum directs firm to pay Rs13.5 lakh to widow
Consumer forum orders 3-yr imprisonment to builder 
More …

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LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd. >>> Supreme Court Judgments

Consumer ForumBuilder gets 2-year imprisonment

Timesofindia.indiatimes.com 
Dec 10, 2016
NASHIK: A city-based builder was sentenced to two-year jail by a consumer forum for not abiding by its orders.
The forum had asked the builder to get the complainant’s house repaired within 60 days and pay a penalty of Rs 10,000. But, an inspection revealed that the repair was not done correctly. …

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Consumer forum directs sports shop to refund excess VAT

Timesofindia.indiatimes.com 
Aug 26, 2016
CHANDIGARH: District consumer disputes redressal forum, Chandigarh directed Winners Sports located at a city mall to refund excess of VAT charged on the discounted pair of socks to Sorabh Sharma, resident of Sector 59, Mohali. …

Consumer ForumSupreme Court to lay down guidelines for post-operative medical care

Hindustanteims.com 
Aug 19, 2016
In the wake of increasing numbers of medical negligence complaints against private hospitals, the Supreme Court has decided to lay down guidelines to be followed during operations and post-operative care. A bench headed by Justice Dipak Misra issued notices to the Centre, Medical Council of India and all state health secretaries after it was told no proper care is taken by hospital staff to save critically ill patients after they are operated. …

Consumer forum directs firm to pay Rs13.5 lakh to widow

Tribuneindia.com
Amritsar, July 10, 2016
The District Consumer Disputes Redressal Forum has directed a private insurance company to pay Rs.13,50,000 to the widow of a person, who died eight days after purchasing the policy. …

Indian currency
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Man gets Rs 100 per day compensation for banks’ deficient

Hindustanteims.com
Jun 14, 2016
A consumer court in Thane has ordered the Union Bank of India branch at Dombivali and Punjab National Bank at Jaunpur in Uttar Pradesh to pay a compensation of Rs 100 per day from June 7, 2014 to a complainant for deficiency in services. …

Social Media (Pixabay Image)
Social Media (Pixabay Image)

Consumer complaint? Courts aside, social media’s the new activism forum

Hindustantimes.com  
Apr 18, 2016
The best bet for a swift response over a faulty product or service is to drag it to social media — the people’s court in this digital age — and share it extensively and force the brand to take notice. …

Consumer forum slaps Southern Railway with Rs 30,000 fine 

Timesofindia.indiatimes.com
Apr 15, 2016
CHENNAI: A consumer forum in Chennai has slapped Southern Railway with a fine of Rs 30,000 for wrongly fining a couple for ticketless travel.
Thendral Kumar and Saranya Thendral Kumar said they were travelling in a first class ticket in Rockfort Express from Trichy to Egmore on September 6, 2013. …

Train
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Panel fines S Rly Rs15k for allowing unreserved travel   

Timesofindia.indiatimes.com 
Mar 30, 2016  
Chennai: A consumer forum has slapped Southern Railway with a fine of Rs 15,000 for allowing unreserved passengers to travel by a reserved coach. A Srinivasan of Hasthinapuram said he and his wife – both senior citizens – were travelling by the Sanghamaitra Express from Bengaluru to Chennai Central in a sleeper class coach on February 24, 2015. …

Food Tray
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Failure to provide veg food trays to 2 children costs Railway Rs 15,000   

Indianexpress.com   
March 07, 2016
Jagjit Singh, 47, a resident of Mohali, was travelling along with his family.
Not providing vegetarian food trays to two children travelling by Kalka Shatabdi has cost the Northern Railway as the consumer court has directed it to pay a compensation of Rs 15,000, including the cost of litigation, to the complainant….

Running Train
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Pay Rs 64,000 to woman robbed on train to Vapi, Mumbai consumer forum tells Western Railway   

Timesofindia.indiatimes.com
Jan 19, 2016
MUMBAI: In a rare instance, a consumer forum has ordered the Western Railway to pay a compensation of Rs 64,000 to a Valsad woman and her four-year-old son after they were robbed at knifepoint in the first-class compartment of the Vapi passenger train as it left Bandra station in 2014. …

Can’t give beyond 45 days for replying to complaint in consumer cases: Supreme Court   

Indianexpress.com
December 9, 2015
On receiving the complaint, the court said, the opposite party is required to be given notice directing him to give his version within 30 days.
In what will help speed up decisions in consumer cases, Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. …
More: LANDMARK JUDGEMENT – Sec. 13(2)(a) of the Consumer Protection Act, 1986 – Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The court said this period cannot be extended under any circumstances. – SC Judgment dated 04.12.2015 – New India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd.  >>> Supreme Court Judgments

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